PWS for STERIS FY 25-28.pdf

PERFORMANCE WORK STATEMENT (PWS)

Dishwasher/Autoclave Maintenance- United States Army Criminal Investigation Laboratory

Part 1

General Information

1. GENERAL: This is a non-personnel services contract to provide preventative maintenance and repair services for the STERIS dishwasher and autoclave within the USACIL DNA casework branch and the STERIS dishwasher within the USACIL Drug Chemistry branch. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the preventative maintenance and repair services as defined in this Performance Work Statement except for those items specified as government furnished property and services. The contractor shall perform to the standards in this contract.

1.2 Background: The STERIS dishwasher is used for the routine cleaning of lab ware for the purposes of limiting DNA contamination in the USACIL DNA casework branch and routine cleaning of lab ware in the USACIL Drug Chemistry branch. The STERIS autoclave is used for the routine sterilization of lab ware and some reagents for the purposes of limiting DNA contamination in the USACIL DNA casework branch.

1.3 Objectives: The objective is for the provider to perform on-site periodic preventative maintenance of the STERIS dishwasher and autoclave and to provide priority on-call repair services as needed to include labor and any required parts.

1.4 Scope: Services include 2 or 4 annual inspections with labor and parts included as well as unscheduled repair labor and parts

1.5 Period of Performance: Base year of 1 February 2025 to 31 January 2026 plus two option years. The preventative maintenance/annual inspections will be due in quarterly of each period of performance cycle. The Period of Performance reads as follows:

Base Year 1 February 2025 – 31 January 2026 Option Year 1 1 February 2026 – 31 January 2027 Option Year 2 1 February 2027 – 31 January 2028

1.6 General Information

1.6.1 Quality Control: The contractor shall engage in an effective quality control program to ensure services are performed in accordance with this PWS. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract.

1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the USACIL Quality Manual, Casework DNA Branch Technical Procedures and the ASCLD-LAB/ISO requirements. These standards primarily focus on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. The standards define how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.3 Recognized Holidays: The contractor is not required to perform services on holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800-1700 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at the United States Army Criminal Investigation Laboratory.

1.6.6 Type of Contract: The government will award a (Type of contract to be determined by CCE and the customer).

1.6.7 Security Requirements: Contractor personnel performing work under this contract must be able to pass general access requirements for Gillem Enclave.

1.6.7.1 PHYSICAL Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7.2 Key Control. NA

1.6.7.3 Lock Combinations. NA

1.6.8 Special Qualifications: NA

1.6.9 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The contracting officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance:

maintain written and oral communications with the Contractor concerning technical aspects of the contract:

issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.11 Key Personnel: NA

1.6.12 Identification of Contractor Employees: Contractor Employees will be required to display issued visitor identification while in the facility.

1.6.13 Contractor Travel: Contractor Employee travel and labor expenses will be covered under the terms of the contract.

1.6.14 Other Direct Costs: NA

1.6.15 Data Rights: NA

1.6.16 Organizational Conflict of Interest: NA

1.6.17 PHASE IN /PHASE OUT PERIOD NA

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. ASCLD-LAB. American Society of Criminal Laboratory Directors- Laboratory Accreditation Board.

The certifying board under which the U.S. Army Criminal Investigation Laboratory maintains certification.

2.1.2. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.3. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.4. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.5. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

2.1.7. ISO. Certifying body under which the laboratory has certification.

2.1.8. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.9 N.I.S.T. National Institute of Standards and Technology.

2.1.10. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.11. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.12. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.13. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.14. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.15. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DNA Deoxyribonucleic Acid DOD Department of Defense FAR Federal Acquisition Regulation HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1. Services: The Government will provide the equipment to be maintained/repaired and personal protective equipment (lab coats, masks, gloves) required by the DNA branch.

3.2 Facilities : The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, lab wipers, and other items necessary to maintain an laboratory environment.

3.3 Utilities : The Government will provide all utilities in the facility the contractors use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment : The Government will provide the equipment to be maintained/repaired and personal protective equipment (lab coats, masks, gloves) required by the DNA branch.

3.5 Materials : The Government will provide Standard Operating Procedures and Policies, Quality Manuals and Technical Procedures as needed.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General : The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Secret Facility Clearance : NA

4.3. Materials. NA.

4.4. Equipment . NA.

PART 5

SPECIFIC TASKS

5. Specific Tasks:

5.1. Basic Services. The contractor shall provide services for the preventative maintenance and repair of STERIS Reliance 400 Laboratory Glassware Washer, STERIS Reliance 100LS, and STERIS AMSCO 250LS Steam Sterilizer Model 201S.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data NA

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

Method of Surveillance

PRS # 1.

The contractor shall provide annual preventative maintenance of the STERIS dishwasher and autoclave

The dishwasher and autoclave will be fully functional

Validated customer complaint

The contractor shall provide as-needed repair of the STERIS dishwasher and autoclave

The dishwasher and autoclave will be fully functional

Validated customer complaint

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

Deliverable Frequency # of Copies Medium/Format Submit To Statement of work After completion of any work performed

1 original within 1 week of completion of work

Paper (hard copy) or electronic delivered via email

DNA Technical Leader or his/her designee

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

(This technical exhibit lists the historical workload data, i.e., the hours previously performed under the PWS by labor category. This workload data should be used to prepare the Independent Government Cost Estimate (IGCE), if available. Note: Based on the PWS, historical workload data can be provided in other formats, i.e., the volume of tasks order issued over a five year period, the number of users by locations requiring Information Technology Support, etc.)

ITEM

NAME

ESTIMATED QUANTITY

1 [Insert the Labor Category, i.e., Contract Manager, etc.] ________ [Insert the number of hours, i.e., 200 HRs, etc.]

2 [Continue to insert the Labor Categories, using example provided above.]

________ [Same as above.]

3 [Same as above.] ________ [Same as above.]

4 [Same as above.] ________ [Same as above.]

5 [Same as above.] ________ [Same as above.]