PWS for RTI Sanitation 7-15 FY22.pdf

211th REGT RTI-FL Student Housing Sanitation Service FY21

PERFORMANCE WORK STATEMENTS (PWS) (Ver. January 2021)

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary, except as specified in Paragraph 3.0 as Government Furnished, to perform Student Housing Sanitation Services, as defined in this PWS.

1.1 Background: The 211th Regiment, Regional Training Institute (RTI) is a TRADOC accredited campus that delivers instruction for various Army courses to students across the United States. These courses are required for promotions and professional development. It is paramount that the RTI provides a professional atmosphere with healthy standard of living. The contractor is needed to provide sanitation service to the RTI student housing buildings 3404 and 3406, which are made up of three floors of rooms. There is a total of 308 rooms for both buildings. Most of the rooms have adjoining bathrooms. Some rooms are single with queen size beds, and others share two full size beds. Each building is three-stories with stairs and elevator access. The services needed include full sanitation of rooms upon departure of occupant; trash removal, linen removal and replacement of bedding and a fully made bed; routine entomological and pest preventive maintenance as appropriate; energy conservation adherence; inventory items; annual window curtain cleaning; and quarterly carpet cleaning. The services required as well as documentation/reports will be coordinated through both the COR and the supply sergeants located in building 3412. COVID mitigation methods are assessed continuously and would be communicated to the contractor as necessary if there are impacts to the student housing buildings/rooms.

1.2 Period of Performance (PoP): The Period of Performance shall be 1 Base Year (30 September 2021 – 29 September 2022) of 12 months and four 12-month option years. Option Year 1 (OY1): 30 September 2022 – 29 September 2023 / Option Year 2 (OY2): 30 September 2023 – 29 September 2024) / Option Year 3 (OY3): 30 September 2024 – 29 September 2025 / Option Year 4 (OY4): 30 September 2025 – 29 September 2026.

1.3 General Information:

1.3.1 Place and Performance of Services: The contractor shall provide services between the hours of 0900 – 1700 Monday – Friday, and only Saturdays as needed, except on recognized US holidays or when the Government facility/installation is closed due to local or national emergencies, administrative closings, or similar Government-directed facility/installation closings. Performance shall be on the property of Camp Blanding Joint Training Center (CBJTC) at 5629 SR 16W Bldg. 3412, Starke, FL.

32091. Building 3412 is the supply building for key access. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential. Teleworking is not authorized.

1.3.1.1 Telework:

The Government does not permit the contractor to telework in support of this requirement. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure that the Government's mission-critical operations stay operational during times of national emergency or incidents of national significance.

Telework shall be at no additional cost to the Government.

1.3.1.2 Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.3.1.3 The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times, and shall be subject to such checks as may be deemed necessary. The contractor shall ensure compliance with all regulations and orders of the installation, which may affect performance. The Government reserves the right to direct the removal of an employee from Government property or revoke access to Government systems for misconduct, security reasons, or any overt evidence of communicable disease. Removal of contractor employees for reasons stated above does not relieve the Contractor from responsibility for total performance of this contract.

1.3.2 Recognized Holidays: The following are recognized United States (US) holidays.

The contractor shall not perform services on these days:

1.3.2.1 New Year’s Day: January 1st

1.3.2.2 Martin Luther King, Jr.’s Birthday

1.3.2.3 President’s Day

1.3.2.4 Memorial Day

1.3.2.5 Independence Day: July 4th

1.3.2.6 Labor Day

1.3.2.7 Columbus Day

1.3.2.8 Veteran’s Day: November 11th

1.3.2.9 Thanksgiving Day

1.3.2.10 Christmas Day: December 25th

1.3.3 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS). A final QCP shall be submitted to the Contracting Officer Representative (COR) NLT 10 days after contract award.

After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO’s) acceptance in writing of any proposed changes to its QCP.

1.3.3.1 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.3.4 Installation Access and Security Requirements. The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the COR. The contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by Department of Defense (DoD), Headquarters Department of Army (HQDA) and/or local policy (see PWS 6.0). Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.3.5 iWATCH Training: The contractor and all associated subcontractors with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Antiterrorism Officer (ATO)). This local developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each contractor employee and subcontractor employee to the COR, 15 calendar days after completion of training.

1.3.6 OPSEC Training: In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training. Level 1 OPSEC training is available at https://securityawareness.usalearning.gov/opsec/index.htm.

1.3.7 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.3.7.1 Key Control. NOTE: All references to keys include key cards. The contractor shall establish and implement methods of ensuring that no keys/key cards issued by the Government are lost or misplaced or are used by unauthorized persons. No keys issued by the Government shall be duplicated. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall include procedures covering key control in the QCP.

1.3.7.2 The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the COR.

1.3.7.2.1 In the event keys, other than master keys, are lost or duplicated, the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the Government replaces or re-keys the locks, the Government will deduct the total cost of lock replacement or re-keying from the monthly payment due the contractor. In the event a master key is lost or duplicated, the Government will replace all locks and keys for that system, and will deduct the total cost from the monthly payment due the contractor.

1.3.7.2.2 The contractor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.3.8 Special Qualifications: The contractor shall ensure all employees possess all required licenses for operating carpet and spot cleaning equipment used in the performance of this contract. This does not include education or other qualifications for the position in which the contractor employee is performing, dress codes, or other information. (NOTE: The Government does not provide training to contractors.

Contractors must ensure that any personnel performing under a contract are fully trained, licensed, certified, and otherwise qualified to provide services.)

1.3.9 Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR 42.5.

The KO, COR and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced.

The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.3.10 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.3.11 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities. Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed.

1.3.12 Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.3.13 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO. In the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may impose other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.3.14 Phase In / Phase Out Periods: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 60 day phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.3 Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.4 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.10 Emergency Event: Historical emergency events include hurricane activation, and last minute courses that are scheduled.

2.2 Acronyms:

AEI Army Enterprise Info-structure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CBJTC Camp Blanding Joint Training Center CM Contract Manager COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive IA Information Assurance IS Information System(s) KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PII Personally Identifiable Information PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program RTI Regional Training Institute SCR Service Contract Reporting SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property, Material, Equipment and Services

(GFP/M/E/S):

The US Government will not provide cleaning products for the full sanitation; no cleaning solutions nor equipment for carpet cleaning; no cleaning cart with wheels to mobilize cleaning products throughout the buildings. The government will provide key access to the buildings and rooms, bins for the dirty bedding, storage rooms to obtain clean bedding, carts to move clean bedding from room to room, dumpsters for trash removal from rooms only, vehicle access close to the buildings, schedule of room occupancy, initial list of standard inventory per room, and both campus and Post maps.

Security Requirements: The contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA, JFH FLARNG, and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

Unscheduled gate closures: Security Police checks may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

Installation/Post Regulations: The contractor’s employees shall become familiar with and obey the regulations of the installation: including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

4.0 Contractor Furnished Property, Materials, and Equipment (CFP/M/E): To complete full sanitation services in student housing, items needed from the contractor include mobile cleaning carts, cleaning products that meet industry standards, proper PPE and handling of products, transportation, all administrative supplies, and carpet cleaning and spot cleaning equipment.

4.1 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

5.0 Requirements:

The contractor shall be available for full sanitizing services within 48 hours once the government sends an e-mail notification of when occupants are vacating rooms. The schedule of when occupants vacate rooms will change due to flights, COVID adjustments, and actual student fill per course. The contractor must provide their own transportation to and from the place of performance. The minimum number of visits will be once per week based off of the average turn over time for most courses. The room numbers will be provided by the government within a minimum of 48 hours.

The contractor will utilize their cleaning carts, and cleaning solutions for a full cleaning of student rooms to include bathroom and living area. The cleaning solutions will be properly labeled for either bathroom or living area and adhere to all industry standards and safety requirements. Proper PPE must be worn to prevent possible injuries from cleaning products and for campus COVID mitigation requirements. There is an estimate of 70 rooms for 70 hours per week for 2 employees at 35 hours each.

Each room will be inventoried/inspected by the contractor for all items, condition of each item, and any identifiable damage to the room prior to the start of sanitizing the room.

The full sanitation will require the small trash cans to be removed of trash and replaced with fresh trash bags. The bedding will be taken off of the bed, if not taken off already, and placed in the linen bins with the appropriate type of bedding material in each bin. The government will provide details on where the bins are located in the buildings on each floor for easy access. Clean bedding will be secured from the storage room in each building, and the beds will be fully made with sheets, blanket, pillow, and comforter. This will ensure the proper sized bedding is on each bed. There are only two sizes – twin and queen, but all sheets and bedding are the same color and pattern. They should be stored in the closets by size and type to easily pull from.

Sanitizing will include moving furniture to ensure that furniture is cleaned on all sides. The lamps, lamp shades, light bulbs, tables, desks, all chairs, microwave inside and out, refrigerator inside and out; sink, mirror, and beneath the sink, closet doors, all shelving; and surface edges of windows and other surfaces in the room must be free from all dirt, dust, mold, mildew, streaks, stains, and water with 360 degree coverage to the fullest ability. Any items left in the room by the occupant/student must be thrown away. The only items remaining in each room must match the initial inventory list provided by the government. They must be arranged and moved back to their proper place before sanitizing is completed.

The windows and mirrors in each room will be clear of streaks and anything that causes lack of visibility. The window curtains will be cleaned separately once per year. The government will provide the schedule for availability to perform this deliverable based on room usage.

The bathrooms must be free from hair, items left behind, mold, mildew, water leaks, soap scum, dust, and trash. The shower and toilet will be cleaned in its’ entirety with products specific for these locations. The amount of Clorox used must not exceed the space and compromise air quality and safety. All products must adhere to industry standards of strength, safety, and environmental friendliness. Every surface area will be wiped down. No cleaning product that may be present in the bathroom is to be thrown away or used by the contractor.

They are considered government property for government use only. The toilet paper must be replenished on the roll, and an additional 3 rolls added onto the shelf.

Inspect exhaust fans are operational and free from mold and mildew.

Any additional discrepancies identified by the end of the sanitization must be added to the inventory/inspection report for each room. This includes possible water leaks, damaged items, or anything that appears hazardous.

The carpets will be vacuumed and free from visibly noticeable debris. If the carpet is damaged in any way to include stains or tears this must be added to the inventory list for condition that will be submitted to the government. There will be four carpet cleaning sessions per year for the entire carpet dimensions of 105k square feet. This will include deep cleaning with appropriate products that are able to clean up difficult spots or stains, with accompanying appropriate carpet cleaning equipment. The government will provide the dates when wings and space of student housing will be unoccupied to accomplish this large task.

Ensure lights, refrigerator, sinks, showers, and microwave are turned off and unplugged from the wall outlet. The A/C will be set to 77 upon completion of sanitization.

Ensure all trash removed from sanitized rooms is then disposed of in the campus dumpsters, and not in any of the billeting large trash receptacles.

The contractor will conduct routine entomological and pest preventive maintenance during full sanitizing visits to the place of performance.

The inventory/inspection report will be provided to the COR by e-mail within 48 hours after completion of all room sanitization service has been completed each visit.

Sometimes emergency events occur and may require full sanitation within less than 24 hours. In these rare circumstances the contractor would be compensated an emergency event flat fee of $200 if there is no safety risk in doing so. All safety and CDC standards will be applied to ensure a safe workplace at all times.

6.0 Service Contract Reporting:

6.1 The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Regional Training Institute – Florida, via a secure data collection site.

6.2 The contractor shall completely fill in all required data fields using the following web address: https://sam.gov. Log in and select Entity Registrations and then select Service Contract Reporting.

The Contractor shall report the required information annually by October 31, for services performed under this contract during the preceding Government fiscal year (October 1- September 30).

The DoD Guidebook for Service Contract Reporting in SAM, available on the DoD Procurement Toolbox at https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr. The General Services Administration (GSA) has also posted additional guidance such as quick start guides, informational videos, and frequently asked questions, that can be accessed by going to https://sam.gov and searching the “HELP” section. The SAM Federal User Guide is also available in the “HELP” section for comprehensive instructions on navigating SAM. Contractors requiring assistance using SAM should contact the Federal Service Desk at https://www.fsd.gov.

7.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation https://www.acquisition.gov/?q=browsefar Defense Federal Acquisition

Regulation Supplement http://www.acq.osd.mil/dpap/dars/dfarspgi/current/in dex.html or https://www.acquisition.gov/dfars

AR 530-1

Operations Security 09/26/2014 http://armypubs.army.mil/ProductMaps/PubForm/AR

.aspx

7.1 Applicable Forms: Forms applicable to the PWS are listed below:

Form Date Website I-9

Employment Eligibility Verification 10/21/2019 https://www.uscis.gov/sites/default/files/files/form/i-9.pdf

DD 441

Department of Defense Security

Agreement

Feb 2020 http://www.dtic.mil/whs/directives/forms/dd/ddforms0001- 0499.htm

DD 250

Material Inspection and Receiving

Report

Aug 2000 https://www.esd.whs.mil/Directives/forms/dd0001_0499/ https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr https://dodprocurementtoolbox.com/site-pages/service-contract-reporting-scr https://www.fsd.gov/ https://www.acquisition.gov/?q=browsefar http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html http://www.acq.osd.mil/dpap/dars/dfarspgi/current/index.html https://www.acquisition.gov/dfars http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx http://armypubs.army.mil/ProductMaps/PubForm/AR.aspx https://www.uscis.gov/sites/default/files/files/form/i-9.pdf http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm http://www.dtic.mil/whs/directives/forms/dd/ddforms0001-0499.htm https://www.esd.whs.mil/Directives/forms/dd0001_0499/

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom 1.3.14 Phase

In/Phase Out

The contractor shall ensure the team is able to meet all final requirements by the end of the contract period of performance.

Process must be no less than 60 days

COR

4.1 Utilities

The contractor shall ensure utilities and energy are conserved properly and unplug electric outlets and set the A/C to 77 prior to departure.

Meets the standard 95% of the time.

Periodic Inspection

/ COR

5.0 Requirements

The contractor shall adhere to the rooms identified for cleaning by the government, but must knock before entering a room.

Meets the standard 100% of the time.

Random monitoring / COR

5.0 Requirements

The contractor shall provide a weekly inventory/inspection report for work completed during each visit.

Report is received within 48 hours upon completion of each visit.

Periodic Inspection / COR

5.0 Requirements

The contractor shall use industry standard products that do not belong to the RTI for full sanitation and germ/bacterial without harm to breath and without harm to the environment.

Meets the standard 100% of the time.

Random monitoring / COR

5.0 Requirements

The contractor shall ensure all items that are left behind (not to include anything that may appear important or valuable such as keys, military patterned gear and/or equipment, and anything containing PHI and PII) should be disposed of in the trash removal.

Meets the standard 95% of the time.

Periodic Inspection

/ COR

5.0 Requirements

The contractor shall move furniture enough to have a 360 degree clean around each piece of furniture, and then moved back into place.

Meets the standard 90% of the time.

Periodic Inspection

/ COR

5.0 Requirements

The contractor must ensure bathrooms have no remnants of hair, mold, mildew, dust, or anything unsightly or hazardous to health.

Meets the standard 100% of the time.

Periodic Inspection

/ COR

5.0 Requirements

The contractor shall ensure three rolls of toilet paper are left on the bathroom shelf in addition to the toilet paper on the holder.

Meets the standard 95% of the time.

Periodic Inspection

/ COR

5.0 Requirements

The contractor shall remove all bedding and make the bed with proper sized bedding and all components – sheets, blanket, comforter, and pillow case.

Meets the standard 97% of the time.

Random monitoring / COR

TECHNICAL EXHIBIT 2

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/Format Submit To

1.3.5 iWATCH Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

1.3.6 OPSEC

Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

TECHNICAL EXHIBIT 3

Estimated Workload Data

This information is provided for historical background only. It is not a guarantee of workload quantities.

ITEM DESCRIPTION ANNUAL ESTIMATED

QUANTITY (37 working weeks) 1 Rooms to be sanitized 2,590 2 Carpet cleaning for the entire student housing 105,422 sq. ft.