PWS for GOGO DATA.pdf

1 | P a g e

Performance Work Statement GOGO Data & Voice Subscription Services for FAA Aircraft

1.0 SCOPE OF WORK

This requirement is for GOGO Voice and Data System service for the Federal Aviation Administration (FAA), Flight Program Operations (FPO) Aircraft.

2.0 CONTRACT REQUIREMENTS

The Contractor shall provide an established and operational subscription service.

3.0 PERFORMANCE OF SERVICES

• Advanced 802.11ac dual-band router

• (5GHz & 2.4GHz) maximizes bandwidth and

• optimizes in-cabin Wi-Fi performance

• Dynamic, multi-bearer data and voice management

• Complimentary internet on the ground in 100+ countries

• Future ready to expand to faster networks, when available

• Integrates with select Cabin Management Systems (CMS)

• Reliable, ready now internet connectivity

• Inflight service for ATG and Advance systems with data and VOIP capability.

• Reliable, seamless performance across the U.S. and parts of Alaska and Canada

• Streaming video and audio

• VPN support

• Web browsing

• Email with large attachments

• Voice service

• Text & Talk, call/text inflight with your own phone and number

• Moving maps and destination weather

• Real-time access to data that supplement information in popular flight deck apps

• 24/7/365 monitoring and global support

• Remote diagnostics and service activations/changes

4.0 DELIVERABLES

a. Invoicing - The Contractor shall submit billing information as support for the payment of invoice as described in Section G of the contract document on annual basis. Acceptance and payment is contingent upon FAA receipt of acceptable service, accurate invoice, and the supporting documentation of services rendered (e.g., handler’s bill).