PWS Draft_YRRP.docx

PERFORMANCE WORK STATEMENT (PWS)

AIR NATIONAL GUARD (ANG) YELLOW RIBBON REINTEGRATION PROGRAM (YRRP) AND EVENT PLANNER SERVICES

25 JUN 2024

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: The Yellow Ribbon Reintegration Program is a Department of Defense wide effort to promote the well-being of National Guard and Reserve members, their families, and communities, by connection them with the resources throughout the deployment cycle. Through Yellow Ribbon events, Service members and loved ones connect with local resources before, during, and after deployments. Reintegration during post-deployment is a critical time for members of the National Guard and Reserve, as they often live far from military installations and other members of their units. Commanders and leaders play a critical role in assuring that Reserve Service members and their families attend Yellow Ribbon events where they can access information on health care, education, and training opportunities, financial, and legal benefits.

1.2 Background: The ANG YRRP has proven to be effective for enhancing the comprehensive fitness of eligible Service Members and their Families. The overarching purpose of ANG YRRP is to connect our Airmen and their families with resources, referrals, entitlements, benefits, and proactive outreach opportunities throughout the deployment phases. Many of our Airmen and families live outside of a 50-mile radius of a military installation, thus requiring expertise and resources to plan for geo-dispersed support and local services when none are available from an active component installation. The current ANG YRRP can also serve as a model for a flexible, geo-dispersed support and services model that can provide reintegration and transition assistance, promote resilience, and enhance the ANG’s relationship enrichment program. Over the past several years, the ANG YRRP has evolved to meet emerging needs resulting from frequent deployments and served as the hub of an expanding network of Service Providers. The relationships and capabilities developed since this program was implemented provide an ideal opportunity to institutionalize four primary competencies within this program to make them an integral component of Airman and Family wellbeing. These capabilities can be fully integrated into this program by providing management to support the YRRP three competencies: integrate elements of marital enrichment; employment and transition assistance; and promote resilience and life skills training. The ANG participates in joint events with other branches of services as a way to provide support to these services.

1.3 Scope: The Contractor shall provide non-personal service(s). The contractor shall provide all personnel, supervision, and quality control and other items and non-personal services to support the ANG Yellow Ribbon Reintegration Program (YRRP), as defined in this PWS. The contractor shall perform to the standards specified herein. The ANG Reintegration Program provides eligible individuals access to programs, resources, referrals, and services to minimize stress for Service members and their families during all phases of deployment or accumulated deployment of 90 days or more.

The Event Planning Support (EPS) services consist of event planning for Two-Day Events, to include the event venue location (hotel or conference center), meeting room and space, lodging, food and beverage services, childcare services, and audio-visual services required for Yellow Ribbon events. The types of events are defined as follows: a Two-Day Event occurs at an event venue location (hotel or conference center) with meeting space, food and beverage services, childcare services, and audio-visual services secured and paid for by the Contractor for a two-day meeting agenda.

1.4 Objectives: Through Yellow Ribbon events, Service members and loved ones connect with local resources before, during, and after deployments. Reintegration during post-deployment is a critical time for members of the National Guard and Reserve, as they often live far from military installations and other members of their units. Commanders and leaders play a critical role in assuring that Reserve Service members and their families attend Yellow Ribbon events where they can access information on health care, education, and training opportunities, financial, and legal benefits.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is how it assures that the work provided complies with the requirements of the contract. At a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary (PRS).

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within 10 days after contract award (Deliverable #1)

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within five (5) days. If the Government has provided comments, the Contractor shall then have ten days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than five (5) days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team;

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items (Paragraph 1.7 Key Control);

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

1.5.1.1 An Analysis of Quality Control and Timeliness of Submittals (i.e. deliverables) shall be provided to the COR within 30 days upon completion of each option period or Task Order.

1.5.1.2 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 24 hours of identifying those issues. Verbal reports shall be followed up by written reports within two (2) days.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

New Year’s Day January 1st M. L. King Memorial Day 3rd Monday in Jan Presidents’ Day 3rd Monday in February Memorial Day last Monday in May Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.4 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

1.5.4.1 Government Facility Office Hours: The Government facility office hours are 0800 – 1700 Monday through Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

1.5.4.2 Government Facility Operating Hours: The Government facility operating hours occur between the hours of 0600 to 1800 Monday through Friday.

1.5.4.3 Contractor Support Hours: The Contractor shall provide support to each ANG Wing identified under this Contract. When Wing YRRP support services are required at requesting Wing, those support services will be provided on-site within a military facility. However, onsite Wing support is determined on the demand of each Wing which will be determined by the COR. The COR/KO shall be the deciding authority on locations of contract employees and manning determination. Technical Exhibit 4 depicts state/territory and Air Wing locations.

The YRRP support services will be co-located with Wing access on base as determined by the Wing Commander. Wing leadership will designate a Government Technical Monitor (GTM) to aid the COR NGB/J1 – ANG YRRP Program Manager (PM) in observing a contractor’s performance and reporting discrepancies to the COR-ANG J1 – ANG YRRP/PM.

The Contractor shall always maintain an adequate workforce, for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

1.5.5 On-Site Service: The Contractor shall provide the following on-site personnel at all Events: A Certified Meeting Professional (CMP) or a Certified Government Meeting Professional (CGMP), audio and visual support, and logistics support. The CMP or CGMP shall communicate directly to the identified NGB-J1-M Yellow Ribbon event manager or COR on all aspects of the event participants, materials, and equipment. All Contractor personnel and sub-contractor personnel on-site at an event must clearly always display a name tag identifying themselves as a representative of the Contractor. The Contractor shall provide all name tags. All Contractor and sub-contractor on-site personnel shall provide services IAW the PWS and the event Government Staging Document provided three weeks prior to the event start date and the Government Agenda provided upon arrival at the event venue location.

1.5.6 Place of Performance: The Contractor shall provide support to each ANG Wing identified under this Contract. When Wing YRRP support services are required at requesting Wing, those support services will be provided on-site within a military facility. However, onsite Wing support is determined on the demand of each Wing which will be determined by the Contracting Officer’s Representative (COR). The COR/Contracting Officer (KO) shall be the deciding authority on locations of contract employees and manning determination. Technical Exhibit 4 depicts state/territory and Air Wing locations.

The YRRP support services will be co-located with Wing access on base as determined by the Wing Commander. Wing leadership will designate a Government Technical Monitor (GTM) to aid the COR NGB/J1 – ANG YRRP Program Manager (PM) in observing a contractor’s performance and reporting discrepancies to the COR-ANG J1 – ANG YRRP/PM.

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Reserved.

1.6.2 Reserved.

1.6.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

1.6.3.2 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within five (5) days.

1.6.3.3 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 15 days.

1.6.3.4 Common Access Cards (CAC) and CAC Log: The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g. Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR with 15 after award. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII) and comply with requirements under 1.22.5.

The Contractor shall provide a CAC log within the first 30 days after contract award and within five (5) days after changes have been made (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

1.6.4 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within five (5) days of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.5 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use.

1.6.6 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. In accordance with AFI 10-701, Operations Security, OPSEC PMs/Signature Managers/Coordinators will provide OPSEC training or training materials to contract employees within 30 days of employees’ initial assignment to the contract and prior to having access to any critical information (CI) and annually thereafter. General organizational orientations may need to be supplemented by duty-related orientations in the work center targeted toward specific critical information and vulnerabilities associated with the work. Initial training (DAF-Operations Security Awareness Training) is located on the My Learning website and refresher OPSEC training is conducted annually (at Commander's Call). The Contractor shall submit certificates of completion for each contractor employee to the COR within 15 calendar days after completion of training (Deliverable #4).

1.7 Reserved.

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.8.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Key Personnel: The following personnel are considered key personnel by the Government.

1.10.1 Contract Manager:

Functional Responsibilities: Responsible for handling the day-to-day management and administration of project tasks. Develops detailed work plans and schedules in response to support service requests. Assigns staff responsibilities and supervises all staff efforts.

Proficient in the following:

· Maintaining control over and redirecting available resources as necessary to complete tasks in accordance with scheduled milestones and budgetary constraints.

· Developing, coordinating, executing, managing, and evaluating outreach communications strategies, plans, and activities. Develops short and long-term strategic communication plans for clients; implements communication plans including liaison with content providers, marketing consultants and production team.

· Reviewing communication products for clarity, effectiveness, and alignment with image and messaging.

· Transferring knowledge and skills to the clients enabling them to cultivate and sustain success through facilitation, mediation and/or training.

· Performing quality checks of all work products.

· Interacting continuously with government technical representatives to present interim results, discuss concerns, and ensure total product/service satisfaction.

· Supervise the Yellow Ribbon Program Event Coordinators and provide oversight of Yellow Ribbon Events

· Present specific recommendations for Standard Operating Procedures to the YRRP Program Manager for review and implementation

· Coordinate movement for all equipment required for YRRP Pre-Deployment and Post-Deployment Events.

Education/Experience: BA/BS in social science, education, or management. The degree of competency and depth of capability increases according to the minimum education and experience required for each level offered.

Minimum Experience/Training: 6 years of experience developing, implementing, and managing programs.

1.10.2 Deputy Manager:

Functional Responsibilities: Performs routine project administration work. Work involves front line support with establishing program/project goals and objectives.

Proficient in the following:

· Assisting in developing program guidelines, procedures, policies, rules, and • regulations.

· Assisting in developing schedules, priorities, and standards for achieving project/program goals.

· Assisting in evaluating project/program activities.

· Assisting in developing training, facilitation.

· Working under the guidance of Contract Manager and YRRP Program Manager

· Reviewing communication products for clarity, effectiveness, and alignment with image and messaging.

· Researching and analyzing new approaches and techniques.

Education/Experience: BA/BS in social science, education, or management.

Minimum Experience/Training: 5 years of experience developing, implementing, and managing programs.

1.10.3 Event Planning Support Services (Central Contract):

Functional Responsibilities: Provide event planning services for up to 50 events, to include:

· Planning for contracted events.

· Facilitate events.

· Coordinate events.

· Travel to proposed venues for site visits.

· Provide monthly reports.

· For up to 50 ANG Yellow Ribbon events, provide all labor, supervision, materials and equipment, venue location management, administrative services, food and beverage services, childcare services, audio visual, and onsite support services.

1.11 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.12 Reserved.

1.13 Contractor Travel: The Contractor shall travel to events to provide coordination support responsibilities at the State/Wing level throughout the three phases of the deployment cycle: before, during, and after. The Contractor shall arrange individual contractor employee travel. The Contractor may be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR Part 31.205-46, and the limitation of funds specified in this contract. All travel requires Government approval and authorization prior to scheduled travel.

1.13.1 Local Travel: The Contractor shall provide a report with all local travel required with Privately Owned Vehicles (POVs) when mileage reimbursement is sought. At a minimum, the report shall contain: the purpose of required travel, where travel was performed, actual travel mileage, and cost of travel. The Contractor shall submit the report to the COR-NGB/J1-ANG YRRP/PM for approval no later than (NLT) the 5th of each month. Invoices including local travel reimbursement shall include a copy of the approved local mileage report.

1.13.2 Long Distance Travel: Long distance travel required in the performance of this contract shall be approved in advance by the COR-NGB/J1-ANG YRRP/PM or COR Travel requests shall be sent to the COR-NGB/J1-ANG YRRP/PM and COR for approval at least two weeks in advance of the required travel date. The Contractor shall utilize the Travel Authorization Request form provided as Technical Exhibit (TE) 5Requests for travel shall include all estimated travel costs IAW the Joint Travel Regulations (JTR) to include per diem rate, lodging, air fare, rental car, and any other miscellaneous expenses. The Contractor shall provide receipts for all lodging, rental cars, fuel, parking, mileage, and any miscellaneous expenses with the next due invoice after travel is completed. Travel requirements submitted outside of the two-week window will be reviewed on a case-by-case basis to determine if approval is warranted. Contractor shall utilize Travel Expense Report form provided as TE 5 when submitting requests for reimbursement. Contractor shall provide copies of TE 5 with each submitted invoice.

1.13.3 On-Site Lodging: The Contractor shall 100% of the time enter into an agreement with the event venue location (hotel or conference center) to set aside or block two groups of lodging rooms based on the needs specified by the Government during the Venue Recommendation. One group of lodging rooms will be secured for event participants and a separate group of lodging rooms will be for event staff attendees. Rooms will be on-site at the venue specified in the Government approved Venue Recommendation unless otherwise exempt from this requirement by the Government.

The Contractor shall ensure these rooms are not released before 21 days of the event start date or by the date specificized in the Venue Recommendation process. Each room group shall be adequate in number to support the anticipated number of event participants and event staff attendees as specified on the approved Venue Recommendation. Event participant attendee includes the eligible deployers, designated individuals, leadership, and resource providers.

Event staff attendees include NGB military, civilian and contractors. (e.g., childcare providers) and YRRP staff. The Contractor shall ensure the individual lodging room cost is at or below the prevailing U.S. Government per diem rates (See Defense Travel Management Office) for the location unless the Government agrees to an increased rate. The Contractor shall 100% of the time provide and identify a direct Yellow Ribbon Group link to the hotel’s official online reservation website for each of the two set aside ‘blocked’ lodging room groups for attendees to make lodging reservation directly with the hotel no later than 60 days prior to the event.

The Contractor is not required and will not act as an online booking agent. The Contractor shall 100% of time ensure the hotel will not charge the individual attendee’s credit card for any amount at the time the attendee makes a reservation and only an authorization hold will be placed on the credit card at the time of reservation. All fees and charges will be charged to the individual attendee credit card at the time of check-out. The Government is not financially responsible beyond what is requested in the venue recommendation request. The Contractor must not release any rooms before a hotel cutoff date specified during the Venue Recommendation process. Following the hotel cutoff date the Government will be responsible for lodging attrition.

1.13.4 Lodging Status Reports: The Contractor shall 100% of the time provide a Lodging Status Report for each event specifying the number of lodging rooms set aside “blocked” versus actual number of lodging rooms reserved by individual attendees, for each room group, thru the direct Yellow Ribbon Group hotel reservation link.

1.13.5 Luggage Storage Area/Room: The Contractor shall provide or arrange 100% of the time with the event venue location for each Two- and Three-Day Event, a secure storage area for luggage for event participants and staff from Sunday 7:00AM event local time until 1:00PM event local time. The Luggage Storage Area/Room shall be near the main General Session Room or the venue lobby.

1.13.6 On-Site Parking: When privately owned vehicles (POV) are the authorized mode of travel, the Contractor shall also provide for the payment of hotel/facility parking fees (an authorized reimbursable).

1.14 Audio Visual (A/V) Support Services: The Contractor shall provide all operational A/V equipment and support services required for each Two-Day Event IAW the event Government Staging Document provided by the Government three weeks prior to the event start date. The Contractor shall ensure all required presentation material/files provided by the Government upon arrival at the event venue location are loaded and operate properly throughout the duration of each event. The Contractor shall coordinate A/V equipment and room configuration with the NGB-J1-M Yellow Ribbon event Manager or COR prior to each event.

The Contractor shall provide 100% of the time a minimum of 25 high speed internet service connections in the General Hotel Meeting Rooms and Space (paragraph 1.4.12), starting one day prior to the Event at 3:00PM event local time through day of the event at 5:00PM event local time. The Contractor shall ensure the Teen Room(s) include operational internet access and operational A/V services. A/V requirements will be specified in the event Government Staging Document and will vary depending on the size of the event and breakout space.

The Contractor shall provide any and all A/V equipment and systems necessary, to include, at a minimum, wireless lapel microphones, handheld microphones, microphone holders, a mixer board A/V cart, and video projectors with Video Graphics Array/Personal Computer (VGA/PC) connectivity, a confidence monitor, a laptop, 4:3 or 16X19 format projection screens configured for room size as specified in the event Government Staging Document. The Government will approve the final Friday, Saturday and/or Sunday A/V configurations at the event venue location on Friday NLT 11:00AM event local time of the event. The on-site NGB-J1-M Yellow Ribbon event Manager or COR will inspect 100% of the A/V equipment provided at each event.

The Contractor shall meet the A/V requirements and complete equipment “setup” IAW the Government Staging Document 80% of the time one hour prior to the event start time. The remaining 20% of the time, the Contractor shall meet the A/V requirements within 30 minutes of the event start time. The on-site NGB-J1-M Yellow Ribbon Event Manager or COR may approve deviations from these requirements 10% of the time over a one-year period of performance. The Contractor shall not “break down” rooms prior to 6:00PM event local time on day of event for Two-Day Event without Government approval.

1.15 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.16 Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. The Contractor and Contractor personnel, shall not divulge or release data or information developed, or obtained under performance of this PWS, except to authorized Government personnel or upon written approval of the Contracting Officer. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.17 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.18 Non-Disclosure Statements: The Contractor shall provide signed non-disclosure agreements to the Government no later than ten (10) days prior to commencement of work under the contract. Disclosure of information by Contractor personnel may result in removal of Contractor personnel from performance under this contract.

1.19 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCI as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s OCI Mitigation Plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.20 Phase In /Phase Out Period: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the 30 phase in / phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements to commence full performance of services on the contract start date.

1.21 Reserved.

1.22 Reserved.

1.23 Required Training: The following provides information on training requirements.

1.23.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 15 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer if a COR is not assigned) within five (5) days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.23.2 OPSEC Training: All Contractor employees, including subcontractors, shall complete Level I OPSEC training within 30 days of employment under this contract. Verification of the training shall be provided to the COR within five (5) days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.23.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days after the contract is awarded and within 30 days after new employees commence contract performance, with the results reported to the COR within 30 days after the contract is awarded and within 30 days after new employees commence contract performance. Verification of the training shall be provided to the COR within five (5) days after completion of the training. Training slides can be found on the Army OneSource we site: http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx

1.23.4 Information Assurance (IA) Training

1.23.4.1 All Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DoD IA Cyber Awareness Training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 days after employment of new personnel. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.23.4.2 All Contractor employees, including subcontractors, working information technology (IT)/IA functions shall comply with DoD and Army training requirements per Information Assurance Training Certification and Workforce Management DoD Directive (DoDD) 8570.01, Information Assurance Workforce Improvement Program DoD 8570.01-M, and Information Assurance AR 25-2 within thirty (30) calendar days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp .

1.23.4.3 All Contractor employees, including subcontractors, performing services under this contract with access to a Government information system must be registered in the Army Training Certification Tracking System (ATCTS), the web address is p (requires CAC to access. Verification of registration shall be provided to the COR within five (5) days after registration. Contractor personnel must complete refresher training every twelve (12) months. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.23.5 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion. Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Government Technical Monitor (GTM) - While a COR is the only officially appointed representative of the KO, given the scope and complexity of some service contracts, other individuals may assist the COR in monitoring a contractor’s performance against the requirements in the TO. These individuals will be identified as Government Technical Monitors. The most common reason for designating additional technical monitors to support the COR is physical proximity to the Contractor’s worksite, although they may also be appointed because of special skills or knowledge necessary for effective monitoring of the Contractor’s work. When appropriate, the requiring activity will designate GTMs necessary to aid n observing a contractor’s performance and reporting discrepancies to the COR-NGB/J1-ANG YRRP/PM. The GTM is not authorized to change any of the terms and conditions of the TO.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.