PWS_DRAFT_Redacted.pdf

This is a Performance Work Statement (PWS) for calibration and repair services of Keysight N9918A RF Microwave Analyzers at Pearl Harbor Naval Shipyard & Intermediate Maintenance Facility (PHNSY & IMF) in Hawaii.

The contractor must provide repair and calibration services for five Keysight N9918A RF Microwave Analyzers currently in use with no known problems. Repair services shall include all necessary work to restore analyzers to original operating condition once per year per unit, with a maximum turnaround time of 10 business days (or 20 business days if additional calibration is required). Repairs must comply with OEM specifications, be performed by an authorized OEM repair facility, include preventative maintenance (cleaning, lubricating, safety checks), cover all parts and labor, and utilize only genuine or authorized Keysight parts and software updates. Calibration services must be performed in accordance with ISO/IEC 17025:2017 and ANSI/NCSL Z540.3-2006 standards, one time per year per unit, with a 10 business day turnaround. The contractor must be accredited by a U.S. Navy-approved body, achieve a Test Accuracy Ratio of 4:1 or greater, calibrate to the full 26.5 GHz capability, and provide measurement reports and certificates of calibration with traceability to NIST. Technical support must be available via telephone, email, or online with a two-business-hour response time. The Period of Performance consists of one base year of 12 months plus two optional 12-month years. The contractor shall furnish trained personnel, parts, tools, hardware, firmware, and diagnostic equipment, and provide shipping to/from the government facility via traceable means.