PWS_Draft_1.pdf

Bureau of Indian Education Family & Child Education (FACE) Evaluation and Data Support

PERFORMANCE WORK STATEMENT

Description of Services

The Bureau of Indian Education (BIE) Family and Child Education (FACE) Program is committed to delivering high-quality educational services for children and families, fostering early academic success, and ensuring children and families are kindergarten ready. This includes providing tools and resources to support community-centric education and real-time, data-driven decision-making through the FACE portal and dashboards. The contractor will:

1. Evaluate the program's effectiveness in meeting its goals and improving outcomes for children and families.

2. Ensure the FACE portal and individual site dashboards are fully operational, updated, and compliant with federal regulations.

3. Provide comprehensive data reporting to support strategic decision-making, leadership collaboration, and publications.

4. Deliver training and ongoing support tailored to FACE sites, contracted partners, and leadership.

5. Assist BIE leadership with ad hoc data requests and funding-related needs while maintaining alignment with FACE program goals.

Background

The FACE Program operates under the BIE and serves as a culturally appropriate, family-centered model for literacy and education. The program's three-component model focuses on:

1. Family Enrichment Services: Supporting families with home-based engagement and resources for early childhood development.

2. Prekindergarten Services: Delivering early education to children ages 3-5 within BIE-funded schools to prepare them and their families for kindergarten readiness.

3. Adult Education: Empowering parents and caregivers with educational opportunities, including literacy and GED attainment, while strengthening family-school-community relationships.

The program prioritizes:

• Kindergarten Readiness: Ensuring children and families are equipped with the skills, knowledge, and resources to transition successfully into kindergarten.

• Community-Centric Goals: Tailoring interventions to the specific needs of each Tribal community.

• Cultural Preservation: Celebrating and preserving the unique culture and language of each indigenous community.

The FACE portal and dashboards are critical tools for achieving program goals, offering centralized, real-time data access, enhancing data accuracy, and enabling informed decision-making to support the success of children and families.

Scope of Work

The contractor shall provide a comprehensive research and evaluation study for the FACE Program to assess its effectiveness in achieving the following:

1. Program Metrics and Kindergarten Readiness:

o Evaluate the program's ability to enhance school readiness skills in children and prepare families for kindergarten.

o Measure academic and developmental outcomes at various program entry points, including prekindergarten and adult education.

o Assess the program's success in improving outcomes for families, including parental engagement, literacy, and educational attainment.

2. FACE Portal and Dashboard Support:

o Serve as the sole provider of technical and operational support for the FACE portal and each site’s individual data dashboard.

o Ensure continuous functionality, updates, and user accessibility of the portal and dashboards.

o Maintain site-specific dashboards, enabling real-time and accurate data visualization for each FACE location.

o Use Power BI to design and update dashboards, providing customized reporting and analytics for individual sites and the overall program.

o Troubleshoot and resolve technical issues promptly.

3. Data Reporting and Leadership Support:

o Collaborate with BIE leadership to ensure evaluation practices remain current and aligned with strategic goals.

o Provide detailed data reports to support decision-making, including ad hoc data requests related to leadership or funding needs.

o Establish clear metrics for program and site success, offering real-time and longitudinal analysis to track kindergarten readiness and family outcomes.

4. Compliance with Special Education Law:

o Ensure staff conducting evaluations are certified in Special Education to support FACE compliance with federal laws, including the Individuals with Disabilities Education Act (IDEA).

o Provide ongoing assessments and recommendations for students with special needs, ensuring all program components align with legal standards.

5. Evaluation Reports:

o Support mid-year evaluation reports due in January and end-of-year evaluation reports due in May of each year for both the overall program and individual sites.

o Include actionable recommendations and address any additional data-related requests resulting from leadership or funding needs.

6. Licensing and Subscriptions for Sites:

o Manage and ensure the procurement of necessary licenses and subscriptions for all existing and new FACE sites to access the portal and dashboards.

o Oversee the acquisition of universal site licenses to ensure seamless integration and access for all users.

o Ensure all licenses comply with federal standards such as FedRAMP Ready SaaS, HIPAA, and 508 compliances.

o Monitor and renew site subscriptions to maintain uninterrupted access to the portal and data management tools.

o Plan for scaling licenses as new sites is added, ensuring equal functionality and access across all FACE locations.

Required Skills and Expertise

The contractor must demonstrate the following qualifications:

1. Educational and Research Expertise:

o Advanced degrees in Education or Research (Master’s required, Doctorate preferred).

o Demonstrated experience conducting complex research studies in prekindergarten, adult education, and family literacy programs.

o Knowledge of developmentally appropriate early childhood education practices and assessment tools.

2. Special Education Certification and Knowledge:

o Employ staff certified in Special Education to ensure evaluations comply with IDEA and other legal requirements.

o Expertise in developing and implementing strategies to support students with special needs.

3. Technical and Data Management Skills:

o Extensive experience in working with FACE sites on data collection, analysis, and reporting.

o In-depth expertise in Power BI for creating and managing dashboards, including real-time data visualization and reporting for individual sites and the overall program.

o Proficiency in maintaining and updating centralized data systems, ensuring reliability and security.

o Ability to convert and manipulate previous program data for historical and comparative analysis.

4. Training and Capacity Building:

o Proven experience in providing tailored training and technical assistance to diverse stakeholders, including site staff, contracted partners, and leadership.

o Ability to create user-friendly training materials, guides, and presentations for data management and dashboard usage.

5. Compliance and Reporting Proficiency:

o Familiarity with federal compliance requirements, including FedRAMP Ready SaaS, HIPAA, and 508 compliance.

o Proven ability to meet federal reporting standards and support funding-related data requests.

Deliverables

1. Ongoing Collaboration with BIE Leadership:

o Work closely with BIE leadership to address strategic goals, stay updated on best practices, and provide timely responses to data-related requests.

2. Mid-Year Evaluation Reports (January):

o Provide a detailed mid-year evaluation by January 31 of each year.

o Include assessments of the overall program and individual site performance.

3. End-of-Year Evaluation Reports (May):

o Submit comprehensive end-of-year evaluation reports by May 31 of each year.

o Include outcomes for the overall program and individual sites, with detailed recommendations for improvement.

4. Data Reporting and Leadership Support:

o Address leadership-driven or funding-related ad hoc data requests.

o Ensure timely delivery of reports formatted for use in decision-making, funding requests, and publications.

5. FACE Portal and Dashboard Documentation:

o Maintain detailed records of updates, maintenance, and user support provided for the portal and dashboards.

6. Licensing and Subscription Management:

o Manage licensing and subscriptions for all FACE sites, including new sites, ensuring uninterrupted access and compliance.

o Provide a status report on licensing for leadership annually or upon request.

7. Training and Capacity Building Materials:

o Develop and deliver training guides, user manuals, and workshop materials to FACE leadership and site staff.

8. Publication-Ready Data:

o Ensure all data is prepared for publication and leadership reporting, adhering to Section 508 compliance standards.

Delivery and Timeline

• The contractor must provide a detailed timeline for completing all tasks every 30 days.

When any new updates or program additions are provided, the contractor is required to provide a sperate implementation timeline.

• Support the FACE portal, dashboards, and data collection processes through training, site support, and regular updates.

• Meet regularly with contracted FACE partners to ensure data collection and reporting align with program goals.

This Performance Work Statement ensures a comprehensive evaluation of the FACE Program, emphasizing kindergarten readiness, compliance, licensing management, detailed metrics, portal and dashboard support, leadership reporting, and training. All deliverables and outputs will align with the FACE philosophy and support the program’s mission to prepare children and families for success.