PWS.pdf

PERFORMANCE WORK STATEMENT

ISABELLA PERMANENT OPERATIONS OFFICE

4901 PONDEROSA DRIVE

LAKE ISABELLA, CA 93240

03 March 2025

1. DESCRIPTION OF WORK

The contractor shall provide all labor, equipment, supplies, services, necessary to perform janitorial services at the Isabella Permanent Operations Admin office and Maintenance Shop locker room, 4901 Ponderosa Drive, Lake Isabella, CA 93240. The total square footage of the Admin office is approximately 3,600 square feet consisting of three individual offices (480 SF), 8 cubicles, one conference room, a break room with kitchen and two restrooms (129 SF). There is a janitorial closet. The Maintenance shop consists of 1 Locker room with one shower (71 SF) and 1 restroom (38 SF). There is a janitorial closet. See Attachment for floor plan and layout of offices/lockeroom and approximate square footage of each area. The Admin Office and Maintenance shop are approximately 100 feet apart within walking distance.

See Attachment 1, Permanent Operations Admin office floor plan.

See Attachment 2, Maintenance shop floor plan.

2. PERIOD OF PERFORMANCE (BASE + OPTION YEARS)

The Contractor shall provide janitorial service with Base + 4 Option Years to be exercised at the discretion of the Government.

3. AUTHORITIES

The Contractor shall take no direction from any Government employee or any person other than the Contracting Officer that changes the terms and conditions of this contract action, the scope, or any change that impacts the cost/price or schedule. Changes authorized by the Contracting Officer will be in the form of a written, official, signed modification to the contract action received by the Contractor before the Contractor will act upon those changes. The Contractor will comply with the changes clause of this contract when the Contractor believes direction has been given from persons other than the Contracting Officer that equate to a change by notifying the Contractor Officer. Any direction given by any Government employee or any other person outside their authority must be reported to the Contracting Officer. Contracting Officer Representatives (CORs) are limited to the authorities stated in the COR appointment letters.

4. DAILY REQUIREMENTS (BASE + OPTION YEARS)

Janitorial services shall be performed at the Permanent Operations Admin office and Maintenance Shop locker room on a two (2) day per week basis, Wednesday and Friday between 7 a.m. and 3 p.m., except on holidays observed by the Federal Government. A list of Federal Holidays can be found in Table 1: List of Federal Holidays. The Contractor shall empty trash; dust and remove fingerprints and smudges from all equipment, clean/disinfect toilet and sink in restroom; maintain restroom supplies; sweep and damp mop concrete/tile floors in admin office common area, restrooms and maintenance shop locker room; clean/disinfect kitchen, clean entrance doors inside to remove fingerprints, and grease.

4.1 RESTROOM ADMIN OFFICE: This work includes cleaning toilets (2), lavatory sinks (2), mirrors (2), and urinals (1). A toilet bowl cleaner shall be used for toilet bowls and urinals. A mild scouring powder shall be used on porcelain fixtures to remove stains and deposits and thoroughly rinsed from surfaces. A pine oil disinfectant solution shall be used on all chrome surfaces. Replace soap, paper towels, toilet seat covers and toilet paper in dispensers as needed. All trash and wastepaper shall be removed to a dumpster. Three extra rolls of toilet paper shall be left on the back of each toilet.

4.2 MAINTENANCE SHOP LOCKERROOM & RESTROOM: This work includes cleaning shower (1), cleaning toilets (1), lavatory sinks (1), mirrors (1). A toilet bowl cleaner shall be used for toilet bowls and urinals. A mild scouring powder shall be used on porcelain fixtures to remove stains and deposits and thoroughly rinsed from surfaces. A pine oil disinfectant solution shall be used on all chrome surfaces. Replace soap, paper towels, toilet seat covers and toilet paper in dispensers as needed. All trash and wastepaper shall be removed to a dumpster. Three extra rolls of toilet paper shall be left on the back of each toilet.

4.3 KITCHEN: Clean sink and counter around sink, which includes stove area and microwave hood.

Table 1 Holiday Date Observed (during base PoP)

Columbus Day Monday, 13 October 2025 Veteran’s Day Tuesday, 11 November, 2025 Thanksgiving Day Thursday, 27 November 2025 Christmas Day (observed) Thursday, 25 December 2025 New Year’s Day (observed) Thursday, 1 January 2026 Martin Luther King Jr.’s Birthday Monday, 19 January 2026 President’s Day Monday, 16 February 2026 Memorial Day Monday, 26 May 2025 Juneteenth Thursday, 19 June 2025 Independence Day Friday, 4 July 2025 Labor Day Monday, 1 September 2025

Table 1: List of Federal Holidays

5. SEMI ANNUAL REQUIREMENTS

5.1 GLASS CLEANING: Clean all windows and sills, interior and exterior, with a high-quality glass cleaner during the second working week of the month when scheduled. Removal of screens is not necessary and if done, damaged screens will be replaced by Contractor.

5.2 FLOOR CLEANING: The Contractor shall polish all tile floors. Contractor is required to furnish all tools necessary for the successful performance of the contract.

6. GOVERNMENT FURNISHED ITEMS

The Government will provide necessary utilities, (i.e., water, electricity) needed to perform the requirements of this contract at no additional cost to the Contractor. The Contractor is responsible for providing all other necessary supplies and equipment.

7. CLEANING STANDARDS

7.1 Remove Trash: Waste containers shall be emptied and trash or debris removed.

Removed trash shall be placed in Contractor furnished plastic bags, their tops secured and placed in dumpster. All trash and debris falling on the facility or grounds during the removal process shall be picked up and removed. Contractor-furnished liners shall be placed in each waste receptacle. The exterior surfaces will be kept clean.

7.2 Damp Mopping: Floors underneath easily tilted or movable furniture, trash containers or other items, except office equipment or machines, shall be mopped and the items replaced to their original locations. Mopped areas, when completed, shall have a uniform clean surface free of mop strands, litter, dust, streaks, swirl marks on furniture, walls including baseboards, or other equipment or items.

7.3 Dusting: After dusting, all dust, spider webs, lint or soil shall have been removed from all surfaces including dust all level surfaces, including file cabinets, blinds, desks, tables, shelves, chairs, and window ledges. At Contractor’s option, and except where damage to items would occur from its use, a dusting solution may be used to saturate dust mops or rags to facilitate removal of dust.

7.4 Spot Cleaning: After spot cleaning, all washable surfaces (except computer monitor screens) shall be free of smudges, fingerprints, marks, streaks, etc.

7.5 Sweeping: Floors shall be swept. After sweeping, the entire floor area, shall be free of litter, dust, and foreign debris.

7.6 Restrooms: The Contractor shall clean and disinfect sinks and toilets. Sweep and damp mop floors; remove trash; maintain restroom supplies; clean light fixtures, and doors. After cleaning, all sinks and mirrors shall be free of film, soap scum, mold, mildew, dirt smudges, water, streaks, or foreign matter.

7.7 Restroom Supplies: The Contractor shall stock required supplies in restrooms and at sinks in quantities that will preclude depletion prior to the next cleaning. The contractor shall supply toilet paper, paper towels, liquid hand soap, toilet cakes, toilet seat covers, and wastebasket liners.

7.8 Windows: After cleaning, the frames, and sills the transparent surfaces shall be free of all traces of film, dirt, smudges, water, streaks or any foreign matter.

8. SAFETY

Safety Program – The Contractor shall conform to all applicable provisions on OSHA and EM 385-1-1, Safety and Health Requirements. EM 385-1-1 may be obtained at the following website: https://www.usace.army.mil/Missions/Safety-and-Occupational-Health/Safety-and- Health-Requirements-Manual/

9. SECURITY

9.1 Antiterrorism Level 1 Training: All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, controlled access areas, shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date or effective date. Upon request, the Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee, to the COR or to the Contracting Officer, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website:

https://jkodirect.jten.mil/Atlas2/page/login/Login.jsf.

9.2 Suspicious Activity Reporting Training (e.g. iWATCH or See Something, Say Something). The contractor and all associated sub-contractors shall receive a brief/training on the suspicious activity reporting program. This training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the project manager, security representative or law enforcement entity. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 5 calendar days after the completion of the training. A training video is available at the following website:

https://www.youtube.com/embed/vlzYhQp7fPw

9.3 Operational Security (OPSEC) Training: All Contractor employees shall complete Level 1 OPSEC Training within 30 calendar days of their reporting for duty. Additionally, all Contractor employees shall complete annual OPSEC (Operational Security) awareness training.

The Contractor shall submit certificates of completion for each affected Contractor and Subcontractor employee to the COR or the Contracting Officer, within 5 calendar days of completion of the training. OPSEC awareness training is available at the following website:

https://securityawareness.usalearning.gov/opsec/index.htm

9.4 Employment Eligibility: The Contractor must pre-screen candidates using the E-verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Contractor must ensure that the candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E-verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file.

10. DEFINITIONS

11.1 Clean: Clean shall be defined as free of dirt, dust, spots, streaks, stains, smudges, litter, debris, and other residue.

11.2 Contracting Officer: The Contracting Officer is a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings. The term includes certain authorized representatives of the Contracting Officer acting within the limits of their authority as delegated by the Contracting Officer.

11.3 Contractor: The term Contractor as used herein refers to both the prime contractor and any sub- contractors. The prime Contractor shall ensure that his/her subcontractors comply with the provisions of this contract.

11.4 Contracting Officer’s Representative (COR): A Government Employee that is the Contracting Officer’s representative designated by the Contracting Officer.

11.5 Contractor Representative: A foreman or superintendent assigned in writing to represent the Contractor.

11.6 Disinfect: Cleaning in order to destroy any harmful microorganisms by application of an approved chemical agent.

11.7 Waste Containers: Waste containers are defined as trash receptacles, waste baskets, trash cans, wastepaper baskets, ash trays, or any container holding trash, paper, or refuse of any type.

11.8 Annual (A): Services performed once during each 12-month period of the contract at intervals of 345 to 385 calendar days.

11.9 Semi-Annual (SA): Services performed twice during each 12-month period of the contract at intervals of 160 to 200 calendar days.

11.10 Monthly (M): Services performed 12 times during each 12-month period of the contract at intervals of 28 to 31 calendar days.

11. INVOICING AND PAYMENT

The Contractor shall be paid after the completion of specified services for the amount of work accomplished. Invoices shall be verified by the COR before payment can be authorized.

Invoices shall be sent in arrears WITHOUT all required information including any necessary supporting documentation to the following address:

Finance Center Attn: CEFC- FP 5722 Integrity Drive

Millington, TN 38054-5005 CEFC-Payments@usace.army.mil

Fax: (901) 874-8731.

One copy each of Invoice WITH all required information including any necessary supporting documentation: (May be mailed or emailed to the following individuals):

US Army Corps of Engineers PO Box 3846

Lake Isabella, CA 93240

NOTE: All invoices must reflect the contract number, and the final invoice must be marked

“FINAL”.

Contract Payments: The Government shall pay the Contractor upon submission of Proper invoices for the services delivered and accepted for the portion of the work actually performed under the contract. Payment shall be made as indicated in the contract’s CLIN schedule not on percentage of completion. Deliverables as defined in the CLIN Schedule of the contract must be accepted by the Government before payment will be made.

12. Performance Assessment Plan:

Monitoring Performance. During the course of the evaluation period, the COR will track Contractor performance. Interim (mid-term) evaluations may be provided to identify strengths and weaknesses in the Contractor's performance during the period being evaluated. At the end of the period, the COR will assess the Contractor's performance in accordance with the Quality Assurance Surveillance Plan (QASP) and report to the Contracting Officer.

Contractor Self-Assessment. Following each evaluation period, the Contractor may provide a written self-assessment of its performance to the COR to be considered in its report to the Contracting Officer. The self-assessment shall be submitted not later than 5 working days after the end of each evaluation period. The self-evaluation shall not exceed 1 page per PRS element. The self-assessment shall address both the strengths and weaknesses of the Contractor's performance during the evaluation period. Where deficiencies in performance are noted, the Contractor shall describe the actions planned or taken to correct such deficiencies and avoid their recurrence. The self-assessment itself will NOT be the basis for the payment re-calculation determination.

COR Recommendation. The COR will consider all evaluations and any other pertinent information, including Contractor self-assessment, and will prepare a report to the Contracting Officer with findings and recommendations. The Contractor will be provided a copy of the draft findings and recommendations of the COR and will be afforded the opportunity to identify factual errors. The COR's draft recommendation is not subject to negotiation and the COR will not engage in discussions with the Contractor. Any errors identified by the Contractor will be addressed by the COR in its final report. The Contractor will be provided a copy of the final COR report at the same time the report is submitted to the Contracting Officer.

Payment Determination. The Contracting Officer may meet with the COR to discuss the COR's report. The Contracting Officer will make a final determination in writing as to the percentage of work successfully completed, and the resulting payment to be made. A copy of the determination will be provided to the Contractor no later than 45 calendar days after the end of the period being evaluated. All Contracting Officer decisions regarding payment re-calculations are unilateral decisions made solely at the discretion of the Government.

Payment Re-Calculations. Notwithstanding any other clause of this contract, payment re-calculations will be made within the later of 60 days after the end of the evaluation period or 30 days after receipt of an approved invoice.

The Quality Assurance Surveillance Plan is one evaluation method the Government uses to surveillance performance to determine whether the Contractor meets the standards of performance as defined in the PWS. The absence of a QASP for any contract requirement, however, shall not detract from its enforceability or limit the rights or remedies of the Government under any other provision of the contract in determining the quality of the Contractor performance.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

Performance Requirement Summary (PRS)

Acceptable Quality Level Means of Measurement Remedy

Contractor shall comply with the tasks listed in the Performance Work Statement.

a. Timeliness -

100% Completion of all tasks in accordance with monthly schedule.

b. Quality -

All work is performed to industry standard 95% of the time.

100% Surveillance.

Inspection by the Government.

Customer Compliant.

Contractor shall reperform at no additional cost to the Government.