PWS.pdf

Performance Work Statement (PWS)

Work Reception, Computer-Aided Design and Drafting (CADD), and Geographic Information Systems (GIS) Service Contract

Directorate of Public Works (DPW)

6 JANUARY 2025

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal service contract for work reception, CADD, and GIS under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Work Reception, CADD, and GIS services as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: The Contractor shall perform Work Reception, CADD, and GIS services for the Fort Cavazos Installation. Fort Cavazos is located near Killeen, Texas and consists of approximately 218,823 acres and 5,838 buildings. The on post population consists of approximately 65,000 military, Government civilians, Contactor personnel, and resident family members. Fort Cavazos supports an overall population of nearly 500,000, to include retirees, off post family members, and survivors.

1.3 Objectives: The objectives are to provide 24-hour 7 day a week Work Reception Services for the Fort Cavazos installation in accordance (IAW) with Section 5 of this PWS and to perform CADD and GIS services in accordance with section 5 of this PWS.

1.4 Scope: The Contractor shall provide personnel, management, and any other items and services, necessary to perform the Work Reception, CADD, GIS services contract as defined in this Performance Work Statement (PWS) at Fort Cavazos, Texas. Services include, but are not limited to 24-hour 7 days a week Work Reception services, CADD services, and GIS services, in accordance with (IAW) section 5 of this PWS.

1.6 General Information:

1.6.1 Quality Control Plan (QCP): The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is the means by which the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award.

After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five

(5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS. This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work; including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.3 Operations Security (OPSEC) SOP/Plan Requirements: The Contractor shall implement and maintain an OPSEC program for preventing the disclosure of critical information or sensitive information which could jeopardize the Government’s ability to execute its mission or to adequately protect its personnel and/or equipment. The Contractor shall develop an OPSEC Standing Operating Procedure (SOP)/plan within 90 calendar days of contract award to the Contracting Officer Representative (COR) or Contracting Officer (KO) to be reviewed and approved by the Government OPSEC Officer on the supporting installation. The SOP must contain a training plan that includes an initial OPSEC brief, continuous awareness, and annual OPSEC training. Awareness/training includes, but not limited to information disclosure via letters, conversations, photographs, resumes, electronic mail (e-mail), Social media/networking sites, dissemination of information and documents disposal. OPSEC Program shall fully comply with the provisions of AR 530-1, Operations Security.

1.6.4 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.5 Recognized Holidays: Contractor performance shall not be required, except noted in 1.6.6.1. Work Reception Operations, on the legal federal holidays listed below. Holidays occurring on weekends will be observed as directed by the published Army calendar.

• New Year's Day 1st of January

• Martin Luther King Jr.’s Birthday 3rd Monday in January

• President’s Day 3rd Monday in February

• Memorial Day Last Monday in May

• Juneteenth 19th of June

• Independence Day 4th of July

• Labor Day 1st Monday in September

• Columbus Day 2nd Monday in October

• Veterans Day 11th of November

• Thanksgiving Day 4th Thursday in November

• Christmas Day 25th of December

1.6.6 Hours of Operation: The Contractor shall, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS.

1.6.6.1 Work Reception Desk Operations: Unless otherwise noted for a specific task, services shall be performed 24 hours a day, 7 days per week, 12:00 a.m. to 11:59 p.m., Sunday-Saturday, including Federal holidays; however, services may involve shift work or 24-hour support. The Contractor is required to provide on-call, after hour support. Services are required on weekends and Federal holidays.

1.6.6.2 CADD Technical Support: Unless otherwise noted for a specific task, services shall be performed 8 hours a day, 40 hours per week during core business hours, 7:00 AM to 5:00 PM, Monday- Friday, excluding Federal holidays; however, they may involve evening hours or shift work

1.6.6.3 Geographic Information System (GIS) Design: Unless otherwise noted for a specific task, services shall be performed 8 hours a day, 40 hours per week during core business hours, 7:00 AM to 5:00 PM, Monday- Friday, excluding Federal holidays; however, they may involve evening hours or shift work

1.6.7 Place of Performance: The work to be performed under this contract will be performed at Fort Cavazos (Bell County), Texas.

1.6.8 Type of Contract

This is a firm fixed price type contract.

1.6.9 Access and General Protection Policy and Procedures:

1.6.9.1 FPCON In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI

2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.9.1.1 HPCON: The contractor shall be responsible for adhering to the installation’s Health Protection Condition (HPCON) guidance regarding the COVID-19 precautionary measures.

1.6.9.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.9.3 Security Requirements: Contractor personnel or any representative of the Contractor entering the Fort Cavazos Installation shall abide by all security regulations and shall be subject to security checks. It is the responsibility of the Contractor to obtain entrance clearances for all Contractor personnel working on DoD installations and facilities. The installation/facilities will honor all reasonable requests for entrance clearances of essential Contractor staff members working at installations, conditioned only upon presentation of proper credentials and in conformance with the installation security regulations. All access shall be conducted in a manner to minimize interference with military operations at the installation/facility. The Contractor shall appoint a Facility Security Officer (FSO) to coordinate all background investigations activity with the Defense Security Services (DSS/lndustry).

1.6.9.4: The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.223-7004, Drug-free Work Force. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.9.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.9.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government;

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

1.6.9.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.

1.6.9.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.9.6. Contractor Common Access Card (CAC) Eligible Requirements: Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05.

The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. Contractor personnel shall return CAC to appropriate U.S. Government authorities within five (5) days of the end of their contractual duties.

1.6.9.6.1.1 Federal Installation/Facility Access: Contractor personnel or any representative of the Contractor entering a military installation shall abide by all security regulations and are subject to security checks. Local rules, regulations, directives and requirements issued by military and civilian authorities pursuant to their responsibility for the administration and security of Government and military installations are applicable to Contractor personnel entering the offices or installations or traveling via Government-owned transportation. The Contractor shall ensure that all contractor personnel employed to perform work under this contract obtains installation access as required by the Provost Marshal Office (PMO). Government furnished identification shall be returned to the issuing government office when the employee no longer performs work for the Contractor under this contract.

1.6.9.6.1.2 It is the responsibility of the Contractor to obtain entrance clearances for all Contractor personnel working on DoD installations and facilities. The installation/facilities will honor all reasonable requests for entrance clearances of essential Contractor staff members working at installations, conditioned only upon presentation of proper credentials and in conformance with the installation security regulations. All access shall be conducted in a manner so as to minimize interference with military operations at the installation/facility. The Contractor shall appoint a Facility Security Officer (FSO) to coordinate all background investigations activity with the Defense Security Services (DSS/lndustry).

1.6.9.6.1.3 Favorable National Agency Check with Inquiry (NACI). All Contractor personnel working at a DoD facility must have a current favorable National Agency Check with Inquiry (NACI), in accordance with AR 380-67.

1.6.9.6.1.4 Access to Government Network or Stand-alone Computers. The Contractor shall obtain permission to access government network or stand-alone computers in accordance with AR 25-2. AR 25- 2 states any individual who requires information technology (IT) access to government systems must meet the security standard for the level of access required. The normal user requires IT-Ill level access.

IT-Ill access requires initiation of a NACIC (for civilians) or NAC (for military and Contractors), as appropriate or favorable review of SF85P and Supplemental Questionnaire.

1.6.9.6.1.5 The Contractor shall be required to provide ANACI investigation or equivalent which results in granting a Secret Security Clearance for employees that will work on the government technology systems. Contractor shall comply with FAR 52.204‐2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22‐M); (2) any revisions to DOD 5220.22‐M, notice of which has been furnished to the contractor. Contractor shall performance IAW with DFARS Clauses 252.239-7016, 252.239-7017, and 252.239-7018. Contractor shall follow guidance from DFARS clauses

239.7301 and 239.7401.

1.6.9.6.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access:

Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

1.6.9.7 Access to Government Information Systems: All Contractor employees and subcontractor employees performing services under this contract who have access to a government information system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services and must successfully completed the DoD Information Assurance Awareness training prior to access to the information system and then annually thereafter.

1.6.9.8 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.9.8.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.9.8.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.9.9 Lock Combinations: Reserved

1.6.10 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.11 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications;

monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Personnel: The Contractor shall provide management, administration, and qualified personnel appropriate for the task(s) authorized to be performed within this PWS. Contractor shall ensure that all Contractor personnel performing services on this contract are knowledgeable of the assigned work and familiar with safety and health precautions necessary to perform services under this contract. Contractor employees performing services under this contract will be controlled, directed and supervised at all times by management personnel of the Contractor. Government personnel may not perform any supervisor functions for Contractor personnel, such as interviewing, appraising performance, or scheduling leave.

Notwithstanding another provision of this contract, the Contractor shall at all times be responsible for the supervision of its employees in the performance of the services.

1.6.12.1 Conduct of Personnel: The Contracting Officer may require the Contractor to remove from the job site any employee working under this contract for reason of misconduct, security, found to be, or suspected to be under the influence of alcohol, drugs, or other incapacitating agents. Contractor employees shall be subject to dismissal from the premises upon determination by the Contracting Officer that such action is necessary in the interests of the Government. The removal from the job site or dismissal from the premises shall not relieve the Contractor of the requirement to provide sufficient personnel to perform the services as required by this PWS.

1.6.13 Special Qualifications or Certifications: Reserved

1.6.13.1 IA/IT Training Certification: All Contractor employees and subcontractor employees supporting IA/IT functions must be certified upon contract award as directed in DoD 8570.01-M, DFARS 252.239.7001, and AR 25-2. Baseline certification as stipulated in DoD 8570.01-M must be completed upon contract award.

1.6.14 Identification of Contractor Employees:

1. The contractor shall provide each of its employees who will be involved in the performance of the contract, on a Government facility, an identification (ID) badge and a standardized uniform that displays the company’s name/logo and the employee’s name. The ID badge shall clearly display the contractor’s name and the employee’s name and color photograph. It is the contractor’s responsibility to ensure that all contractor personnel always wear the ID badge and uniform when performing work under this contract. Unless otherwise specified in the contract, each contractor employee shall wear the ID badge in a conspicuous place on the front of their clothing and above their waist, except when safety or health reasons prohibit such placement. This requirement is in addition to any Government facility security provisions that require that a Government-issued security badge also be worn.

2. Contractor personnel shall clearly identify themselves to all attendees as a contractor employee before the commencement of meetings with Government or other contractor personnel. Contractor personnel shall clearly and immediately identify themselves as a contractor employee when placing, answering or participating in telephone/VTC conversations with Government or other contractor personnel.

3. When contractor personnel send e-mail messages to a Government-owned computer, they shall include a signature block that includes their employer’s name and the employee’s full name and e-mail address.

4. Each of the requirements set forth in paragraphs a-c above, must be included in all subcontracts at any tier.

5. Each badge shall include, as a minimum, the company name, employee name, photograph, Contract title, Contract number, and expiration date of the badge. The Contractor shall surrender these employees identification badges to the CO upon termination of employment or completion of the Contract. The Contractor personnel shall also include the company's name in his or her e-mail display and identify themselves as Contractors when attending meetings, answering Government telephones or working in situations where their actions could be construed as official Government acts.

1.6.15 Contractor Travel: The Contractor will not be required to travel to locations on Fort Cavazos other than the designated work location (building 4612). The government will give the contractor 30 days notice if the designated work location must change.

1.6.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.17. Non-Disclosure Requirements: Performance under this contract may require the Contractor to access data and information proprietary to a Government agency, another Government Contractor, or of such nature that its dissemination or use other than as specified in this work statement would be adverse to the interests of the Government or others. Neither the Contractor, nor Contractor personnel, shall divulge, nor release data or information developed, or obtained under performance of this work statement, except to authorize Government personnel or upon written approval of the KO. The Contractor shall not use, disclose, or reproduce proprietary data, which bears a restrictive legend, other than as specified in this PWS. All documentation showing individual names or other personal information shall apply, and shall be controlled and protected under the provisions of the Privacy Act of 1974, Public Law 93-579, 5 United States Code (U.S.C.) Section 552a.

1.6.17.1 Non-Disclosure Statements: Reserved

1.6.17.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (http://www.defenseimagery.mil/products/DODimagery/commercialuse.html). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.17.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information (CUI) in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used. Contractor shall follow guidance from DFARS clause 252.204-7012.

1.6.18 Organizational Conflict of Interest (OCI): Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.19 Phase-in/Phase-Out (PIPO) Period:

http://www.defenseimagery.mil/products/dodimagery/commercialuse.html

1.6.19.1 PHASE-IN. The Contractor shall submit a Transition Plan with their proposal that describes thirty (30) days Phase-In with procedures. The transition plan will be evaluated outside the rating scheme and will be approved by the Contracting Officer. The plan shall include transition staffing, key personnel, employee orientation to Fort Cavazos and other employee training, procurement and placement of Contractor property, inventory, and receipt of Government Furnished Property and Services identified in Part 3, GFEBS training, network access required training, and other actions necessary to fully perform the requirements of the contract on the contract start date (30) days after award.

1.6.19.1.1 OBSERVATION. During the Phase-In period, Contractor's key personnel, as identified in the Contractor's Transition Plan, will be granted access to observe the everyday operations, procedures and office functions of the current contract, as deemed necessary by the Contractor to enable his personnel to become familiar with the requirements at Fort Cavazos.

1.6.19.1.2 CONTRACT START DATE. On the contract start date, the Contractor shall provide a workforce which is fully qualified, certified, and capable of performing all work required under the contract. On the contract start date, the Contractor shall begin full work performance of the contract.

1.6.19.2 PHASE OUT. The Contractor shall establish a Phase-Out plan to affect a smooth and orderly transfer of contract responsibility to the successor Contractor. A Phase-Out plan shall be submitted to the Contracting Officer for approval and the COR for review no later than ninety (90) calendar days prior to contract expiration. The Phase-Out plan shall be 60 days, and shall include but not limited to employee notifications, retention of key personnel, turn-over of work in progress, inventories and turn-over of Government property, removal of Contractor property, data and information transfer, continuity book transfer to the COR, and any other actions required to ensure continuity of operations at a minimum.

1.6.19.3 PHASE OUT SERVICE. The Contractor shall continue to execute all tasks required in the PWS until the expiration date of the contract and shall not defer work for the purpose of transferring responsibility to the successor Contractor. The Contractor shall fully cooperate with the successor Contractor and the Contracting Officer during the transition phase-out period. The Contractor shall permit the successor Contractor to observe and become familiar with any and all operations under the contract.

1.6.20 General Training Requirements:

1.6.20.1 Anti-Terrorism (AT) Level I Training :The Contractor shall complete AT Level I Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR or KO within ten (10) calendar days after completion of training by all employees and subcontractor personnel. For Common Access Card (CAC) holders, AT Level I awareness training is available at https://jkodirect.jten.mil, course number “JS-US007-14”. For non-CAC holders, AT Level I awareness training is available at http://jko.jten.mil/courses/atl1/launch.html (this standalone version is intended for non-CAC users without a JKO account only). Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local AT Officer at their assigned location for classroom training by a Level 2 trained AT Officer and a copy of either the training certificate or the training attendance roster signed by the AT Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO within ten (10) calendar days after completion of the training.

1.6.20.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.20.3 Information Assurance (IA) Training: Contractor employees, including subcontractors, requiring access to Government information systems shall complete the DOD IA Cyber Awareness Training. All employees working information technology (IT)/IA functions must comply with DOD and Army training requirements per DOD Directive (DODD) 8570.01, Information Assurance Training Certification and Workforce Management, DOD 8570.01-M, Information Assurance Workforce Improvement Program, and AR 25-2, Information Assurance, within 30 days of employment. Training is available at https://ia.signal.army.mil/DODIAA/default.asp.

1.6.20.4 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and subcontractor employees requiring access to Government information systems must complete the DoD IA awareness training before issuance of network access and annually thereafter. All employees working IA/IT functions must comply with DoD and Army training requirements in Per DoD 8570.01, DOD 8570.01-M, and AR 25-2, within 30 days of employment. Training is available at https://ia.signal.army.mil/DoDIAA/default.asp.

1.6.20.5 Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all Contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR within ten (10) calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil/. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local Counterintelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the Contracting Officer (KO) or Contracting Officer Representative (COR) within ten (10) calendar days after completion of the training.

1.6.20.6 iWATCH Training: The Contractor will ensure that all Contractor employees and sub-contractor employees performing services under this contract have been briefed on the iWATCH Program, or equivalent for their supporting DoD Agency, within 30 days of employment under the contract. The Contractor will coordinate with the supporting DoD Agency AT Officer through the COR or KO for the briefing. This training will be updated as required by the supporting installation AT policies. A copy of the training attendance will be maintained by the Contractor and made available to the COR or KO upon request.

1.6.20.7 OPSEC Training: All Contractor employees and sub-Contractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under https://ia.signal.army.mil/DoDIAA/default.asp https://ia.signal.army.mil/DoDIAA/default.asp this contract. OPSEC Level I training is available at https://jkodirect.jten.mil, course number “EUC- ECJ6-110-N-LB”. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the Contractor will coordinate with the local OPSEC Officer at their assigned location for classroom training by a Level 2 trained OPSEC Officer and a copy of either the training certificate or the training attendance roster signed by the OPSEC Officer will be maintained by the Contractor. Verification of the training will be provided to the COR or KO upon request.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. Definitions

2.1.1. Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.2. Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.3. Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.8. Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

2.1.9. Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.10. Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.11. Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.12. Shall. An imperative command; has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.13. Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.14. Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.15. Work Week. Monday through Friday, unless specified otherwise.

2.2 Acronyms:

ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ArMA Army Maintenance Application ATCTS Army Training Certification Tracking System AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counterintelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DMO Demand Maintenance Order DOD Department of Defense DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year GFE Government Furnished Equipment GFP Government Furnished Property IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer L&E Labor and Equipment Form LOA Letter of Authorization NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security OWO Operation Work Order PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program

RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Predeployment and Operational Tracker TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code

PART 3

GOVERNMENT FURNISHED PROPERTY AND SERVICES

3.0. Government Furnished Property, Equipment, and Services.

3.1. Government Furnished Property (GFP), Equipment, Facilities, and Information

3.1.1. Facilities

The Government will provide the necessary workspace for Contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers and other items necessary to maintain an office environment.

3.1.2. Equipment

Computers, printers, Computer hardware and software will be provided by the government, including three cell phones. One for the supervisor, one for night dispatch and one for the day dispatch, except specific equipment listed in paragraph 4.7.

3.1.3. Materials

The Government will furnish all materials under this contract other than common tools of the trade. The security of the materials shall be the Contractor's responsibility once possession is taken. The Contractor shall be responsible for requesting and signing for all materials furnished by the Government and for safeguarding after receipt. All unused supplies/materials shall be returned to the Government.

3.1.4. Services

None

3.1.5. Utilities

The Government will furnish utilities as currently installed in Government Furnished Facilities for use under this PWS. Types of utility services furnished include electricity, gas, water, and sewage.

PERFORMANCE WORK STATEMENT (PWS) Work Reception, CADD, GIS

PART 4

CONTRACTOR FURNISHED FACILITIES AND EQUIPMENT

4.0. Contractor Furnished Items and Responsibilities

4.1. Contractor Furnished Property and Equipment

4.2. The Contractor shall be responsible for providing any Contractor identifiable clothing and/or photo ID badges. The Contractor shall provide appropriate personal protective equipment such as steel-toed safety shoes, hardhats, hearing protection, and eye protection.

4.3. General

The Contractor shall furnish all supplies, equipment, and services required to perform work under this PWS that are not listed under Section/Part 3.0 of this PWS.

4.4. Materials

None other than common tools of the trade.

4.5. Facilities

4.6. Utilities

4.7. Contractor Furnished Equipment

The contractor shall be responsible for providing one laptop computer that meets or exceeds the following specifications; Quad Core (4 cores) CPU speed with hyper-threading technology (HIT), 8GB of RAM memory, 1920 X 1080 screen resolution, 500GB solid state drive (SSD) storage/disk space, 4 GB RAM dedicated memory for video/graphics adapter, 2 USB connections, full size SD card reader and 3.5MM headphone jack. This machine will be used to support GIS data collection. The contractor shall also provide a monthly commercial internet service with unlimited data with a minimum upload speed of 10Mbps for the base year and all executed option years. The computer and internet service will be in the GIS office 31A within building 4612. Data shall be collected by means of GPS survey-grade equipment. Survey equipment and incidental components shall be considered "common tools of trade" and will not be furnished by the government

PART 5

SPECIFIC TASKS

WORK RECEPTION DESK OPERATIONS

5.1. Administrative/Dispatcher Telephone Support Services

The Contractor shall:

• The Contractor Work Reception Demand Maintenance Order (DMO) personnel will provide continuous support 7 days a week, 24 hours a day. The DMO phone lines shall be staffed adequately for calls to be answered within 30 seconds of initial ring.

• DMO requests received shall be initiated by the contractor on the same day received.

• Some facilities may have multiple facility codes. The contractor shall ensure the correct facility codes are used when processing requests.

• Correctly determine if a request falls under the Repair and Utilities (R&U) program and not enter these requests in the system. All R&U work shall be referred to the requestor.

• Follow DPW priority guidelines when determining the priority of requests.

• The contractor shall dispatch all priority one DMOs within 10…