PWS.pdf
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- AFRH - Protestant Chaplain Services
- Solicitation number
- RFI-AFR-24-144
About this file
This document is a Performance Work Statement (PWS) for providing a full-time Protestant Chaplain to the Armed Forces Retirement Home (AFRH) in Gulfport, Mississippi. The key objectives include conducting Protestant religious services and pastoral care for AFRH residents, setting up religious facilities, maintaining documentation, and coordinating with the AFRH leadership.
The overall period of performance is 60 months, consisting of a 12-month base year and four 12-month option years. The contract will be a firm-fixed-price award inclusive of all travel costs. The PWS outlines the Chaplain's qualifications, including a minimum of 5 years' experience as an independent pastor, ability to communicate effectively, and familiarity with institutional chaplaincy. The Contractor must provide backup coverage for absences and replace key personnel if requested by the Government. The PWS also details Government-furnished property, services, and security requirements for the Contractor. Performance will be monitored through a Quality Assurance Surveillance Plan with incentives and disincentives based on completeness, effectiveness, timeliness, and communication.
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RFP-AFRH-RS-24-144
PERFORMANCE WORK STATEMENT (PWS)
AFRH-G FULL-TIME PROTESTANT CHAPLAIN
(Based on a 40 hour work week)
U.S. TREASURY, BUREAU OF THE FISCAL SERVICE
1.0. OVERVIEW & BACKGROUND
The Armed Forces Retirement Home (AFRH) is a Continuing Care Retirement Community (CCRC), dating back to 1834 when it was established as the United States Soldiers Home in Philadelphia, PA. In 1991, the AFRH became an independent Federal agency and is the only agency that does not receive appropriated (tax payer) funds for its operation. The Agency’s income flows from enlisted men and women serving in the U.S. Armed Forces and in a trust fund that has operated since the Home’s beginning.
The AFRH-Gulfport is one of two homes, the other being in Washington, DC. and is home to approximately 500-600 of our nation’s veterans.
2.0. OBJECTIVE/SCOPE OF WORK
The objective of this performance work statement (PWS) is to outline The Armed Forces Retirement Home – Gulfport’s requirements. The Contractor shall have the overall responsibility of the Protestant Community Religious Activities and is to provide services in support of the Armed Forces Retirement Home – Gulfport, conducting programs consistent with AFRH - Instructions and Standard Operating Procedures (SOP’s) for Religious Activities. Though the Chaplain has no direct control over any Chapel Funds, per SOP, the Chaplain serves as a non-voting member of the Chapel Fund Council and when necessary, collects and seals collections when required number of volunteers are not available, and places the collection in the safe and notifies the Chapel Fund Manager that deposits were not completed due to lack of required volunteers.
Chaplains must be endorsed by their faith. The Contractor shall provide services based on 40 hours per week.
3.0. TASKS AND DELIVERABLES
The following paragraphs delineate the activities which chaplains shall perform independently.
a. Conduct Sunday religious services and pastoral visitation to and for all AFRH residents as a part of the overall chaplain pastoral support program.
b. Conduct rites and sacraments such as: communion, baptism, marriage, funeral, and worship services in accordance with established procedures of their particular faith group.
c. Chaplains shall refrain from infringing upon the sacraments of other faith groups.
d. Assist in the development and conducting of religious services, including special religious services such as: Thanksgiving Day, Memorial Day, Veterans Day, Christmas Day, and Easter, which are ecumenical and/or non-denominational in character when scheduled.
e. Contractor shall subscribe to and support AFRH mission, vision, and goals.
f. The Contractor shall establish and implement methods consistent with AFRH.
g. Contractor shall honor the chaplain dress code while on duty which is clerical shirts with jackets or shirt, for men, or dresses/dress slacks, for women; or other apparel.
h. Contractor shall set up religious facilities, equipment, and liturgical appointments for programs and worship services; assist and/or instruct other chaplains or volunteers during worship services.
i. Prepare and submit supply requisitions to the AFRH-G Admissions Officer/COR for approval. Contractor shall help forecast office needs and requirements; and, prepare and submit supply requests to the COR.
j. Prepare and submit forms and reports to the COR as required by AFRH instructions and Religious Activities Standard Operating Procedures.
k. Organize and distribute devotional, religious education, and publicity materials as directed by the various published programs of the Religious Activities Office.
l. Assist in the compilation and analysis of statistical data related to the Religious Activities as directed by AFRH.
m. Contractor shall work out of, and shall be available for drop-in visits, appointments, and pastoral counseling in the office designated by the Government. These visits shall be performed during normal working hours and are to be scheduled so as not to interfere with the weekday visitation schedule.
n. Contractor shall prepare and provide worship bulletins and other publications.
Prepare worship bulletins and other publications necessary to accomplish Protestant worship and ministry in the absence of the Protestant chaplain.
o. Create an environment free of discrimination and harassment for all residents residing at AFRH with whom work is done. Work with supervisory personnel to resolve resident complaints.
p. Help forecast office needs and requirements.
q. Be responsible to set up all necessary equipment and supplies for pastoral duties and remove it when pastoral work has been completed.
r. Chart as necessary to comply with Long Term Care regulations and policies and procedures of the AFRH.
4.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES
This section describes the property and services that will be furnished by the Government to the Contractor for performance of the requirements of this contract. The Government will provide Government-Furnished Property (GFP) as described herein. GFP consists of Government- Furnished Real Property, Government-Furnished Plant Equipment, Government-Furnished Equipment or Property, Government-Furnished Inventory, Utilities and Government-Furnished Services (GFS).
The Contractor shall not use GFP or services for any purpose other than execution of work under this contract. The Government will transfer to the Contractor GFP listed unless the Contractor identifies specific items of GFP that will not be required for performance. Refusal to accept some or all of the GFP offered by the Government shall not relieve the Contractor from contract performance, but will relieve the Government from the obligation of providing the same or similar GFP at a future date.
4.1. GOVERNMENT FURNISHED REAL PROPERTY
The Government will provide the on-site facilities inclusive of everything contained therein (i.e.
bathrooms, offices). No alterations to these facilities shall be made to these facilities without the specific consent of the COR. The Contractor shall return the facilities to the Government in the same condition as received. The Government will furnish maintenance to the facilities listed herein.
4.2. GOVERNMENT FURNISHED EQUIPMENT OR PROPERTY
The Contractor may use other equipment and/or property made available by the Government on Government-Furnished computer work stations. All equipment and/or property proposed by the Contractor must be approved by the COR before installation and use.
4.3. GOVERNMENT FURNISHED INVENTORY
The Government will turn over the on-hand inventory of operating materials at the start of the first performance period. The Contractor shall replenish inventory thereafter. Operating materials include, but are not limited to:
a. Housekeeping and cleaning supplies;
b. Consumable supplies (toilet paper, paper towels, cleaning cloths and hand soap;
4.4. UTILITIES
The Government will furnish electricity, water, gas, steam, and sewage currently installed in Government-Furnished Facilities for use in the direct cause of a prompt completion of the work contained herein. The Contractor shall not change or modify any utility system or component without prior Government review and written approval. The Contractor shall not connect or install any Contractor-Furnished Equipment and systems without prior Government review and written approval. As a user, the Contractor shall comply with and share in the established procedures, regulations and goals set forth in energy conservation and utilization standards.
4.5. GOVERNMENT FURNISHED SERVICES
The Government will provide certain services including, but not limited to:
a. Fire Protection
b. Interdepartmental Mail Handling
c. Refuse Removal from Provided Dumpsters
d. Internet Access
e. Pest Control
5.6. GOVERNMENT FURNISHED MATERIAL
The Government will provide all necessary supplies and equipment to conduct religious services and will provide office space in the Chapel with telephone service, internet service and desk.
5.7. CONTRACTOR FURNISHED PROPERTY (CFP) AND SERVICES
The Contractor shall provide all additional facilities, equipment, information systems, materials, supplies, utilities and services necessary to perform work specified in this contract.
6.0. PLACE OF PERFORMANCE
The place of performance will primarily be on campus at the Armed Forces Retirement Home
– Gulfport in various buildings / rooms, dependent on the location of the resident who is receiving services. Services may also be provided off-campus at locations such a medical facilities, hospitals, or other locations of residents who are receiving services.
The Contractor shall primarily perform the work at the following Government facility:
The Armed Forces Retirement Home 1800 Beach Drive Gulfport, MS 39507
7.0. PERIOD OF PERFORMANCE
The overall period of performance shall be sixty months, consisting of a twelve-month base year and four twelve-month option years.
8.0. ACQUISITION TYPE
This requirement will result in a fixed-price award, and the award will be inclusive of all travel costs in accordance with the Federal Travel Regulation.
9.0. KEY PERSONNEL CONTACT(S) AND QUALIFICATIONS
The Protestant Chaplain provided by the Contractor must possess the following experience and qualifications:
a. Must possess a minimum of 5 years’ experience as an independent pastor of a congregation, as well as the experience and knowledge of institutional chaplaincy, and be an ordained priest in good standing, with references, in his/her Protestant Denomination.
b. Must have the ability to communicate effectively and offer empathy to different situations (measured by complaints received). Must possess a pleasant attitude and ability to get along with other constituents, peer professionals of all faiths, as well as AFRH-G residents.
c. Ability to work as a team member of the Religious Activities office and provide pastoral care to all residents regardless of denomination or faith.
d. Must be able to uphold high ethical and moral standards, in keeping with the environment of the AFRH-G leadership, the religious community(s) being served, as well as in keeping with what has traditionally been taught in appropriate Holy Scripture.
e. Provide religious services and environment to encompass special traditions and ceremonies related to the occasion.
f. Must be able to respond to the AFRH within 30 minutes after notification of an emergency requirement (outside normal business hours identified in Section 5).
g. One year of experience as a chaplain in a Continuing Care Retirement community is desired.
9.1. ABSENCES
a. Backup Coverage - The Contractor shall provide backup coverage for the absences of all regularly scheduled Contractor employees. The Government shall not cover the cost of back-up coverage.
b. Scheduled Absences - The Contractor shall schedule absences such as vacation, continuing education, and any other changes that could impact services to the residents, at least 6 weeks in advance. The COR, and the Contractor shall mutually agree upon the scheduled absence and the Contractor shall provide a backup Chaplain who is familiar with the procedures of AFRH.
c. Unscheduled Absences - The Contractor shall notify the COR four hours prior to the scheduled shift when unable to work (e.g. illness) and the Contractor shall provide a backup Chaplain.
9.2. KEY PERSONNEL REPLACEMENT PROCESS
Key personnel may, with the consent of the contracting parties, be amended from time to time during the course of the contract to add or remove key personnel. A formal modification is only required when the key personnel are specifically named in the contract. This process only applies to the extent that the contract does not otherwise specify notice or personnel replacement obligations.
9.3. GOVERNMENT REQUEST
The Government may require replacement of key personnel in the instance of non-performance, misconduct, or alleged misconduct whose continued use under a contract is contrary to the best interests of the Government. Circumstances that support a request for replacement include but are not limited to performance that is inconsistent with the contract performance work statement (PWS), terms and conditions, or violations of Federal laws, regulations, or agency conduct standards. The Contracting Officer’s Representative (COR) will give written notice to the Contractor of the need for substitution, including the circumstances surrounding the request for replacement. In accordance with FAR Part 1.602-2(b), the Contracting Officer (CO) will ensure the Contractor receives impartial, fair, and equitable treatment; however, the CO is not required to investigate or validate allegations or wait until a final resolution of the circumstances surrounding the request for replacement before requiring substitution of key personnel.
Within twenty-four (24) hours of receiving notice, the Contractor shall respond to the Government’s request to replace key personnel and provide key personnel replacement resume(s) to the COR(s). The resume(s) shall demonstrate that the qualifications of proposed replacement key personnel meet the qualifications stated in the PWS. The COR will notify the Contractor, in writing, within forty-eight (48) hours of receiving key personnel replacement resume(s) if the Contractor provided replacement personnel is acceptable. The Government reserves the right to disapprove the proposed substitute(s) and negotiate with the Contractor for other key personnel replacement(s). Any Contractor replacement of key personnel must be done in consultation with the COR. The process for replacing key personnel as described above does not suspend the Contractor’s obligation to continue performance under the contract.
9.4. CONTRACTOR REQUEST
If the Contractor must substitute key personnel, the Contractor shall provide written notice to the COR and the CO two (2) calendar weeks before the proposed replacement date, whenever possible. At a minimum, the Contractor shall provide the Government with notice forty-eight (48) hours before replacement. The only exception to the forty-eight (48) hour notice is death, incapacitation, abrupt termination, or resignation from employment of key personnel where the Contractor’s notice was less than forty-eight (48) hours. If the deadline for providing notice falls on Friday after 5:00 pm, a weekend, or on a Federal Holiday, the Contractor shall provide notice the next business day if more than forty-eight (48) hours. The notice shall state the circumstances necessitating the proposed substitution of the key personnel and shall provide resume(s) of proposed replacement key personnel for review and consultation. The Contractor shall demonstrate that the qualifications of the proposed substitute(s) meet the qualifications stated in the PWS. The Government reserves the right to disapprove the proposed substitute(s) and negotiate with the Contractor for other key personnel replacement(s). Assignment of key personnel must be done in consultation with the COR.
9.5. SUBSTITUTION OF KEY PERSONNEL
Any anticipated changes to the working status of Key Personnel shall be submitted to the COR for approval within ten (10) working days prior to the change. Unexpected changes to Key Personnel shall be filled as promptly as possible. In addition, the Contractor shall provide personnel with specific licenses and certifications as to satisfy the performance requirements of this PWS.
10.0. BUILDING ACCESS AND SUITABILITY CLEARANCE
Upon award of the contract, and prior to the Contractor or subContractor personnel performing any services for the first time at Fiscal Service premises as listed in Section 4.0 – Place of Performance, the Contractor shall present those personnel to the COR and follow the COR’s instructions regarding building access and security requirements. See Attachment A – Security Requirements for details.
11.0. COMPLIANCE WITH GOVERNMENT LAWS, RULES, AND REGULATIONS
While the Contractor’s personnel are at the Government facility, the Contractor is responsible for compliance with all laws, rules, and regulations governing conduct with respect to health and safety – not only as they relate to its employees and agents, but also to other personnel who are Government employees or agents of the Government and to property at the site regardless of ownership. While on Government premises and in possession of Government property, the Contractor is responsible for such property and any damages thereto.
12.0. CONFIDENTIALITY
The Contractor recognizes that, in performing under this order, the Contractor may obtain access to nonpublic information that is confidential or proprietary in nature. Except as permitted by the order, the Contractor agrees that it, its employees, its subContractors, and its subcontract employees shall not disclose to any third party, or otherwise use, any information it obtains or prepares in the course of performance of this agreement for any purpose other than to perform work under the order without first receiving written permission from the contracting officer (CO).
The Contractor shall secure information received from or prepared or gathered for the Treasury Department under this order in a secure location with access limited to only those personnel with a “need to know.” If disclosure of information is required by law or legal process, the Contractor shall contact the COR and the CO immediately to receive approval prior to release of any information. Notwithstanding any other language contained herein, the Contractor shall comply with 31 CFR § 31.217 (Regarding 31 CFR § 31.217, this is not a TARP covered project; however, FAS requires that nonpublic information be secured as stated in 31 CFR § 31.217. The only difference is that if information is inadvertently released, the Contractor shall contact the COR and CO listed in the order and not contact TARP personnel). The Contractor personnel performing services under this order shall comply and complete the security requirements listed in Attachment A – Security Requirements at least two weeks before start date of the order performance or performing work under this order.
13.0. NON-PERSONAL SERVICES STATEMENT
Contractor employees performing services shall be controlled, directed, and supervised at all times by management personnel of the Contractor. Contractor employees shall perform independent of and without the supervision of any Government official with the exception of when they are on–site at the Government’s facility. Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR).
14.0. CONDUCT
The Contractor, although in fact not a Government employee, shall comply with Executive Order 11222, May 8, 1965, "Prescribing Standards of Ethical Conduct for Government Officers and Employees," and shall also comply with Fiscal Service regulations implementing this Executive Order. Additionally, the Contractor shall comply with all safety practices, vehicle registration, speed limits and any other Fiscal Service regulations and policy applicable to conduct standard.
Contractor personnel driving a motor vehicle on Fiscal Service property cannot use a cell phone unless the vehicle is safely parked or the driver is using a hands-free device. Additionally:
1. The Contractor shall maintain satisfactory standards of the employee competency, conduct, appearance, and integrity.
2. The Contractor shall take appropriate disciplinary action against his/her employees when necessary.
3. Each Contractor employee is expected to adhere to standards of conduct that reflects credit on themselves, their employer, and the Government.
4. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the standards of conduct.
5. The Contractor shall initiate immediate action within 48 hours to replace a removed employee to maintain continuity of services at no additional cost to the Government.
All Contractor employees shall comply with Executive Order 11222, May 8, 1965, Prescribing Standards of Ethical Conduct for Government Officers and Employees. No Contractor employee shall accept money or gifts from Residents. Contractor employees are prohibited from entering the occupied rooms of independent living residents, without the prior approval of the COR. Any violation of the above will result in immediate removal of the employee by AFRH security.
When on AFRH premises, Contractor employee shall conduct themselves in accordance with the standards established by the Office of Government Ethics. Excess noise or disruption of resident areas is not permitted. Contractor employees shall not consume alcohol or illegal drugs during working hours on the AFRH grounds or at any other time while performing work under this PWS.
The Contractor shall not allow any employee to perform work if the employee is under the influence of alcohol, illegal drugs or prescription drugs which can affect the employee's ability to perform their duties in a safe manner. Employees found to be under the influence of alcohol or drugs during working hours will be immediately removed from duty. The Government reserves the right to have any Contractor employee who displays errant or unexplained behavior to be removed from the work area and immediately drug/alcohol tested by the Contractor. No Contractor employee shall accept money or gifts from residents. Any violation of the above will result in immediate removal of the employee by AFRH-G security. Employees shall not fraternize with AFRH-G personnel, contract employees or residents.
15.0. PERSONAL APPEARANCE
All Contractor personnel must be able to obtain the proper clearance required to receive a Campus pass. In addition, Contractor personnel shall present a neat appearance and be easily recognized. Contractor personnel shall be easily recognizable while on the AFRH Campus. The Government is authorized to restrict the employment under the contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the campus and its population.
16.0. IDENTIFICATION BADGES
The Government will issue identification badges at no cost to the Contractor. Contractor employees shall wear the Government issued identification badge over the front of the outer garment.
17.0. EMPLOYEE EATING, SMOKING, AND LOITERING
Eating and smoking by Contractor personnel are permitted, on breaks only, in designated areas.
Contractor personnel shall not loiter in any work or non-work area on the AFRH-G grounds upon completion of their assigned shifts.
18.0. CONTRACTING OFFICER AUTHORITY
In no event shall any understanding or agreement between the Contractor and any Government employee other than the CO on any order modifications, change orders, letter or verbal direction to the Contractor be effective or binding upon the Government. All such actions shall be formalized by the proper contractual document executed by the appointed CO. The Contractor is hereby put on notice that if a Government employee other than the CO directs a change in the work to be performed or increases the scope of work to be performed, it is the Contractor’s responsibility to make inquiry of the CO before making the deviation. Payments will not be made without being authorized by the appointed CO with the legal authority to bind the Government.
19.0. AFRH BUSINESS HOURS
When the Contractor performs their responsibilities during AFRH’s Business Hours, they shall arrange work so as not to cause interference with normal occurrence of Government business.
Though areas of AFRH are open 24 hours per day; 7 days per week, AFRH’s Business Hours are 7:30am to 4:00 pm, Monday through Friday, excluding Federal holidays: New Year’s Day, Martin Luther King, Jr. Day, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, Christmas Day and Inauguration Day (Washington, DC only). If the Contractor is called out during off duty hours by authorized personnel, the Contractor shall coordinate with the COR as to when they will be authorized to deduct hours from a subsequent work day. The COR will authorize the Contractors deduction in hours, for the off-duty hours worked, on the first available date(s) and time(s) agreed upon by both the Contractor and COR. On a weekly basis the Contractor shall send their time sheet to the COR for review.
19.1. UNFORSEEN GOVERNMENT FACILITY CLOSURES
When an unforeseen Government facility closure occurs on a scheduled day of work, the Contractor shall not be required to perform any services on the day of the closure and shall receive no payment (unless the COR designates these services are essential during the time of facility closure). In the event of a partial day (unforeseen Government facility closure), the Government will notify the Contractor within one hour after AFRH receives notification of the facility closure.
Payment of a partial day closure will be made for the actual time worked.
20.0. MONTHLY STATUS REPORT
The Contractor shall submit a Monthly Status Report as requested by the COR. The report shall be in the Contractor's format (as mutually agreed upon by the COR) and include a short narrative of the achievements, analysis of workload and performance metrics, future work plans, problem or difficulties encountered that prevent full performance and recommendations for solving any problems. Confidential information shall remain between the Contractor and the resident, unless the Contractor deems it necessary to provide information that protects the safety of the Home or the resident.
The Contractor shall ensure that generated reports, files, and other documentation are available to the COR and other authorized Government representatives, when requested. The Contractor shall obtain CO approval before releasing any stored, generated, or archived information to news agencies, to the Contractor's corporate or other off-site offices, to other Government activities or agencies, to Contractors or to private parties.
The Contractor shall mark all records, files, reports, and data deemed proprietary. Generally, all records, files, reports, and data gathered and compiled during the performance of this work is Government information. The CO will make the final determination of the appropriateness of any proprietary claims by the Contractor.
21.0. MEETINGS, CONFERENCES, AND BRIEFINGS
The Contractor shall attend, participate in and provide input to scheduled and unscheduled meetings, conferences and briefings that relate to the contracted function and services. The Contractor shall participate in meetings with customers, Federal, State, and local agencies and their representatives, and other Contractors as required by the Government. These meetings include both on-site and off-site meetings, in which the frequency may be weekly, monthly, or as otherwise required. As requested by the COR, the Contractor may be required to furnish a verbal or written report within two (2) workdays after meeting completion.
The Contracting Officer (CO) or Contracting Officer’s Representative (COR) will schedule meetings as part of this contract to ensure satisfactory performance. The CO, COR or the Contractor may request additional meetings be scheduled if needed. The meetings are designed to review the planned versus actual performance of this contract. These meetings may be on site or via telephone conferencing as mutually agreed-to by the Government and the Contractor.
22.0. QUALITY CONTROL PLAN
The Contractor shall establish a complete quality control plan, or QCP, for this contract. The QCP shall be maintained by the Contractor to ensure that the requirements of the contract are met as specified in the Quality Assurance Surveillance Plan described below.
22.1. QUALITY ASSURANCE SURVEILLANCE PLAN
The purpose of the quality assurance surveillance plan, or QASP, is to ensure that reliable, uninterrupted services are provided in accordance with the PWS. This plan will also ensure acceptable performance and assist in avoiding unnecessary mistakes and/or delays.
During contract performance, the COR will summarize and document the Contractor’s service and delivery performance utilizing the following performance categories and standards:
Completeness - Tasks and deliverables described in Section 3.0 were 100% completed by the Contractor.
Effectiveness - Tasks and deliverables provided by the Contractor were 100% effective toward contributing to the overall success of the project.
Timeliness - Tasks and deliverables were 100% completed within the agreed-upon schedule and specified periods of performance.
Communication - Communication with the Government was 100% professional.
Surveillance method: random evaluation. This method employs a “spot check” style of evaluation and may be adjusted based on quality trends. The Government retains the right to inspect all requirements of the order.
Incentives/Disincentives
Incentive: If the Contractor performs the tasks and deliverables in accordance with the performance standards described above, then satisfactory comments/ratings will be documented on the Contractor’s past performance.
Disincentive: If the Contractor does not perform the tasks and deliverables in accordance with the performance standards described above, then unsatisfactory comments/ratings will be documented on the Contractor’s past performance.
Performance issues: If the Government evaluations identify unacceptable performance in any of the above categories, the COR will record it and notify the Contractor within three (3) business days. The Contractor will be required to initial the observation. Initialing of the observation does not constitute Contractor concurrence with the observation; it only indicates acknowledgement that the Contractor has been made aware of a potential performance issue(s). The Contractor shall meet with the Government for developing and implementing a plan to correct any performance issue(s) at no additional cost to the Government. If the Contractor does not agree with correcting the unacceptable performance issue(s) within the time specified by the Government, then the COR will notify the administrative contracting officer, or ACO, who will take the appropriate administrative action for unacceptable performance.
23.0. SECURITY REQUIREMENTS
The Contractor personnel performing services under this order shall comply with all applicable security requirements.
23.1. NATIONAL AGENCY CHECK (NAC)
All Contractor employees are required to undergo background security investigations to ensure suitability for employment with a Federal entity. At a minimum, criminal background checks shall be conducted for any state where the prospective employee has resided for the last seven years.
The Contractor shall provide the COR and CO a security investigation summary for each Contractor employee working on AFRH. The Government is authorized to restrict access, if a Contractor employee is identified as a potential threat to the health, safety, security, general welfare, or operational mission of AFRH and its patients.
23.2. BACKGROUND CHECKS
Contractor employees are subject to and are required to participate in all investigations conducted by AFRH-G security personnel. Background Check Successful adjudication of a Public Trust Position Background Check as applicable to Contractors Public Trust position have the potential for adverse impact on either the integrity and/or efficiency of the organization’s mission. These positions have a moderate risk or high-risk sensitivity level designation High Risk positions have the potential for exceptionally serious impact on the integrity and/or efficiency of the organization’s mission; and Moderate Risk positions have the potential for moderate to serious impact on the organization’s mission. These positions do not require a security clearance, but they do require a background investigation to determine an employee’s suitability to occupy the position Public Trust positions require the completion of the Standard Form (SF) 85P, Questionnaire for Public Trust Positions.
Contract personnel shall be free of any felony convictions and any misdemeanor convictions that are directly related to the performance of security related duties. Examples include but are not limited to assault/battery, domestic violence, fraud, drug violations, or other criminal offense, which poses a risk to the safety and security of the AFRH.
23.3. KEY CONTROL
The Government, according to “AFRH Key Control and Replacement Program” will issue keys or key cards to Contractor employees as appropriate for each facility. All keys will be issued to individual employees and are not transferable. The Contractor shall maintain records to ensure accountability of keys. The Contractor shall ensure that keys issued to Contractor employees by the Government are not lost, misplaced, or used by unauthorized persons. The Contractor shall notify the COR immediately upon the loss of any key(s). The Contractor shall not duplicate Government keys unless authorized by the Government.
Contractor employees operating vehicles on the AFRH-G campus shall comply with all state and local laws and regulations, as well as campus traffic laws/rules. Contractor employees driving a motor vehicle on the AFRH-G campus cannot use a cell phone unless the vehicle is safely parked or the driver is using a hands-free device. All vehicles operated on Government property are subject to search. Contractor employees must register their vehicles for access to the AFRH-G campus. The Government will provide specific requirements for access prior to the contract start date.
24.0. EMPLOYEE REMOVAL
The Government reserves the right to deny access to any Contractor employee under the following circumstances. In such instances, the employee shall be prohibited from further work under this contract.
a. Employee is an alien without a valid Alien Registration Card.
b. Employee's conduct endangers persons and/or property; employee wrongfully appropriates and/or disposes of Government property.
c. Employee is incapacitated or under the influence of alcohol, drugs, or other agents.
d. Employee is found to be using and/or is in the possession of alcoholic beverages or any controlled substance within the meaning of the Controlled Substances Act (84 STAT 1242; 21 USSC 801 ET SEQ). Unless the Alcohol is being used for religious services or religious rituals.
e. Any employee that is found to be in violation of the AFRH-G policies on sexual harassment or equal opportunity.
f. Any employee who habitually violates personal hygiene standards. An employee may be removed for violations of personal hygiene standards or sanitation regulations if in the opinion of the Government such a violation poses a health threat to others (i.e. failure to report having had a communicable disease).
g. Any violation of AFRH-G Standards of Conduct.
h. Uniform violation.
The Contractor is responsible to ensure that Contractor employees return identification badges, keys, parking and vehicle ID’s to the Government immediately upon termination of employment with the Contractor or if the employee ends work under this contract.
25.0 PERSONAL SAFETY
All work shall be conducted in a safe manner and in compliance with all applicable safety-related technical rules and regulations. The Contractor shall comply with OSHA or Gulfport Mississippi regulations; whichever is stricter, for all work performed at AFRH-G to ensure safety and protection. The Contractor shall also become familiar and comply with all provisions of the AFRH- G Occupational Safety and Health, Fire Prevention, Hazardous Materials Management and Control Programs. If the Contractor fails or refuses to promptly comply with safety requirements, the CO will issue an order stopping all or part of the work until satisfactory corrective action has been taken. The Contractor shall be responsible for the safety of work activities and shall be fully liable for all damages resulting from deficiencies in these activities.
Safety inspections may be conducted on a no-notice basis in which the Contractor shall assist in the completion of such inspection. Abatement of documented violations shall be corrected and re-inspected within 48 hours of finding. Abatement efforts exceeding 48 hours require a written justification addressed to the Chief of Resident Services explaining why the violation(s) have not been corrected.
25.1 ACCIDENTS
The Contractor shall report to the CO and/or COR, in a manner and on the forms prescribed by the AFRH-G, all accidents resulting in death, trauma, occupational disease or damage to property within twenty-four (24) hours of the event.
16.0. PERFORMANCE REQUIREMENTS SUMMARY (PRS)
The Contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Task # Required Service Performance
Standard Monitoring Method
Incentive/ Disincentive
Conduct rites worship services in accordance with established procedures of particular faith groups.
100% Perform services in accordance with Instructions and Standard Operating Procedures (SOP) for Religious Activities.
Random Inspection
Unacceptable performance may be grounds for removal of the particular Contractor employee or termination of the contract.
Set up religious facilities, equipment and liturgical appointments for programs and worship services conducive to Protestant Services.
100% Perform services in accordance with Instructions and Standard Operating Procedures (SOP) for Religious Activities.
Random Inspection
Unacceptable performance may be grounds for removal of the particular Contractor employee or termination of the contract.
Provide overall Protestant Religious Services as outlined in the Performance Work Statement (PWS)
95% Perform services in accordance with the Performance Work Statement.
Random Inspection
Poor performance may result in re-performance at Contractor’s expense or termination of the contract.
Complete AFRH annual training, as specified by the AFRH-G Training Officer
100% Completed training in accordance with AFRH Employee Training requirements.
Completed training certificated submitted to COR, upon completion.
Failure to complete required training may be grounds for Contractor employee termination.
| 17.0. EMPLOYEE EATING, SMOKING, AND LOITERING |
| Eating and smoking by Contractor personnel are permitted, on breaks only, in designated areas. Contractor personnel shall not loiter in any work or non-work area on the AFRH-G grounds upon completion of their assigned shifts. |
| 19.1. UNFORSEEN GOVERNMENT FACILITY CLOSURES |
| When an unforeseen Government facility closure occurs on a scheduled day of work, the Contractor shall not be required to perform any services on the day of the closure and shall receive no payment (unless the COR designates these services are essenti... |
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