PWS.pdf

FA489724Q0009

Performance Work Statement (PWS)

UPGRADE AND INSTALLATION OF

INTEGRATED ACCESS CONTROL AND

INTRUSION DETECTION SYSTEMS

Mountain Home AFB, ID

11 June 2024

1.0 GENERAL INFORMATION.

1.1. Description of Work. The Contractor shall provide all personnel, labor, supervision, management, supplies, tools, equipment, parts, materials, transportation, shipping and delivery, and all other items and services necessary to support, maintain, and repair the Integrated Access Control and Intrusion Detection System (IDS) at the Command Post on Mountain Home AFB (MHAFB), Idaho, as well as remove unused Lenel equipment. All work shall be accomplished in accordance with (IAW) this Performance Work Statement (PWS), all applicable federal, state, local laws, regulations, manufacturer’s specifications, commercial practices, and the Standardized Electronic Security Equipment Siting and Design Guidance For Permanent Installations Force Protection Systems.

1.2. Contract Changes and Additional Work. At future dates, the Government reserves the right to incorporate, add, remove, and/or modify quantities of work within the scope of this requirement. At times, due to the nature of work, it may be necessary to modify this requirement on an as-needed basis. Additionally, there may be a need for ‘one-time’ requirements or special sub-contracting opportunities in order to fulfill the requirement needs. Any future changes to this requirement will be negotiated and incorporated in the contact via contract modification, whether by negotiation, or based on priced line items currently incorporated within the contract.

1.3. Publications. The Contractor shall perform all work associated with this requirement detailed within this PWS, IAW the applicable publications below.

1.4. Hours of Operation. The Contractor shall be available between Monday through Friday 7:00 am to 4:30 pm (local) time (MST). These are the “normal” hours of operation. Weekends or holidays shall not be counted as a business day.

1.4.1. Holidays. The Contractor shall not be required to provide normal services/work during recognized federal holidays. Federal holidays are defined as follows:

New Year’s Day Juneteenth Veteran’s Day Martin Luther King’s Birthday Independence Day (July 4th) Thanksgiving Day President’s Day Labor Day Christmas Day Memorial Day Columbus Day

NOTE: Holidays occurring on Saturday will be observed the preceding Friday. Those occurring on Sunday will be observed the following Monday.

2.0. REQUIREMENTS. Upgrade existing Access Control System (ACS) door entry reader technology capable of reading commercially available 125 kHz cards, as well as magnetic switch door locks, emergency release buttons, remote entry unlock capability, and four (4) internally managed access configurations.

2.1. Access Control System: The Contractor shall replace existing ACS to effectively manage personnel access to the Restricted Areas in building 2215. This system and components shall interface with current ACS and IDS (Vindicator V5) and be programable from the Badge Manager located in Bldg 1501.

2.1.1. All equipment must be sourced from the most current Non-Nuclear Configuration Management Database (CMD) Equipment Approval and installed IAW Standardized Electronic Security Equipment Siting and Design Guidance for Permanent Installations Force Protection Systems.

2.1.2. Replace access control hardware and wiring, as needed.

2.1.3. Replace existing Lenel access control administrative system in building 2215, Rooms 192, 195, 187, and 190 with a Vindicator Access Control System that integrates with the Badge Manager system in building 1501 and interfaces with the IDS.

2.2. ACS/IDS systems install shall be completed in building 2215 as follows:

2.2.1. Outer Entrapment Area Door: Provide and install one (1) balanced magnetic switch (BMS), one (1) Electromagnetic Lock, one (1) proximity card reader with PIN pad for entry, one

(1) proximity card reader without PIN pad for exit, one (1) emergency exit button for exit, one

(1) emergency entrance bypass key override using alarm controls Part # MCK-6-4 MCK Series Mortise Cylinder Key Switch Station, DPDT Alternate, Single Gang, Green/Red LED and Part # CY-1A Mortise Cylinder, Keyed Alike, 2 Keys and one (1) motion sensor.

2.2.2. Inner Entrapment Area Door: Provide and install one (1) Balanced Magnetic Switch (BMS), one (1) Electromagnetic Lock, one (1) proximity card reader with PIN pad for entry, one

(1) proximity card reader without PIN pad for exit, one (1) emergency exit button for exit, one

(1) emergency entrance bypass key override using alarm controls part # MCK-6-4 MCK Series Mortise Cylinder Key Switch Station, DPDT Alternate, Single Gang, Green/Red LED and part # CY-1A Mortise Cylinder, Keyed Alike, 2 Keys and one (1) motion sensor.

2.2.3. Room 190 (Command Post Cell) Door: Provide and install one (1) BMS, one (1) Electromagnetic Lock, one (1) proximity card reader with PIN pad for entry, one (1) proximity card reader without PIN pad for exit, one (1) emergency exit button for exit and one (1) motion sensor.

2.2.4. Room 187 (Emergency Exit) Door: Provide and install one (1) 24 hour BMS, one (1) Electromagnetic Lock, and one (1) motion sensor.

2.2.5. Room 188, and room 189: Connect the existing Passive Infrared detectors to the ACS.

2.3. The Entrapment area doors shall provide an audible unlock status notification to the user of the door.

2.4. All proximity card readers shall support commercially available 125 kHz proximity cards.

2.5. All emergency exit buttons shall be housed in a clear protective case (single gang) that can be opened for use.

2.6. Program all doors for proper operation and configure entrapment area doors to prevent both doors from being opened simultaneously.

2.7. Testing and revalidation shall be done on any existing cabling and hardware being used.

Remove any existing wiring and/or hardware not used.

2.8. Provide system training for up to four (4) users and provide one (1) hard copy and digital copy of all necessary documentation and manuals on system operation.

2.9. IDS: The Contractor shall update and integrate existing IDS hardware (Vindicator V5) and Vindicator Site Commander and any other components as required on building 2215 Rooms 195.

2.10. The door sensors shall be installed on all doors utilizing the ACS and one (1) emergency exit doors on the northwest of building 2215 room 187; four (4) doors total.

2.11. The IDS sensors shall generate alarms at both the monitoring stations (BDOC, ECC).

2.12. The administrative system with software application for configuring settings should be integrated with the administrative system for the ACS.

2.13. Command Post Administrative Workstation: The administrative workstation is located in building 1501, Room 112. This workstation shall be utilized for the systems installed in Building 2215.

2.14. Ensure all other required programming for system function and communication with Security Forces vindicator system and Command Post access controls.

2.15. Provide 1,500 proxy cards for system.

2.16. Basic Services. The Contractor shall support, maintain, repair Integrated ACS and IDS on-site and local on-site support for the duration of the provided warranty. The Contractor shall coordinate the arrival of personnel and equipment onto MHAFB, with 366 WG/CP personnel for failure responses listed in this PWS. If access to base is required to perform services, the contractor shall require a Government escort while in the restricted area. Contractor shall not have access to classified materials.

2.16.1. Priority 1 Incidents (P1). An incident which severely impacts the operation of the covered products or its functions or applications in a production environment; and/or causes continuous interruption of use of the covered products, and the Contractor does not have an available workaround.

2.16.2. P1 Response. If a Priority 1 Incident occurs, the Contractor shall provide services from a remote location within two (2) hours of an incident notification by the Government. If the Contractor is unable to correct the issue via remote response, the contractor shall dispatch a Field Service

Technician and provide on-site response to incidents within two (2) to (4) hours after the trouble-ticket is received by the Contractor’s call center. Contractor personnel shall use all commercially reasonable efforts to immediately begin diagnosis and repair efforts to the problem. The technician shall continue to work on the problem until full system capabilities are restored.

2.16.3. Priority 2 Incidents (P2). An incident which causes substantial restricted use of the covered products, the availability of its applications, a material or substantial degradation in the quality of a covered product application performance, such as background noise, transmission faults, or call processing is altered in such a way as to materially and substantially degrade service quality or handling of business data; complete failure of a single component, module, or router element of the covered products; and/or intermittent disruption of use the covered products, and the company does not have an available workaround.

2.16.4. P2 Response. If a Priority 2 incident occurs, the Contractor shall provide services from a remote location within four (4) hours of an incident notification by the Government. If the Contractor is unable to correct the issue via remote response, the contractor shall dispatch a Field Service Technician and provide on-site by the next business day after the trouble-ticket is received by the Contractor’s call center. Contractor personnel shall use all commercially reasonable efforts to immediately begin diagnosis and repair efforts of the problem. The technician shall continue to restore the service by the Next Business Day (NBD) after the trouble-ticket is received by the Contractor’s Call Center.

2.16.5. Priority 3 Incidents (P3). An incident which causes minimal restriction of use of the covered products, its functions, or applications; and/or has a minimal business impact.

2.16.6. P3 Response. If a Priority 3 Incident occurs, the Contractor shall provide services from a remote location within eight (8) hours of an incident. If the Contractor is unable to correct the issue via remote response, then the Contractor shall dispatch a Field Service Technician and provide on-site response to incidents within five (5) business days after the trouble-ticket is received by the Contractor’s Call Center. The Contractor’s personnel shall use all commercially reasonable efforts to immediately begin diagnosis and repair efforts of the problem. The technician shall continue to restore the service within forty-eight (48) hours.

3.0..WARRANTY.

3.1. The Contractor shall provide a minimum of 1 year warranty on all equipment maintenance service provided.

3.2. The Contractor shall provide annual maintenance on all software i.e. patches and/or updates.

3.3. Following completion of installation, the Contractor shall provide live help desk support, Monday to Friday, 7 a.m. through 7 p.m. Mountain time for a period of one year following system acceptance.

3.4. Following completion of installation, the Contractor shall provide technical support if there are any issues either by telephone or in person on both equipment and software.

3.5. The contractor shall provide live help desk support as stated in paragraph 3.3. for the option of four (4) one-year option periods following initial year of the contract.

4.0. SURVEILLANCE & QUALITY ASSURANCE.

4.1. Quality Control. The Contractor shall employ their commercial quality control program and procedures to identify, prevent, and ensure non-recurrence of defective services. Through implementation of the contractor’s quality control program/procedures, the Government shall receive quality services meeting the requirements of this contract. All quality control records shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

4.2. Quality Assurance. The Government may use various quality assurance methods to determine the contractor’s compliance with the PWS and the contract requirements in accordance with FAR Clause 52.212-4, Contract Terms and Conditions – Commercial Items (a) Inspection/Acceptance.

4.3. Re-Performance of Non-Conforming Work. Upon inspection of work, any work found to not be IAW this PWS/contract shall be re-performed by the contractor at no additional cost to the Government.

5.0 CONTRACT ADMINISTRATION. During performance under contract, the contractor shall participate in administrative tasks inherent to the administration, surveillance, and oversight of contract performance.

5.1. Contract Employees. All contract personnel must be able to read, write, speak, and understand English fluently. Contract personnel shall present a neat appearance and be easily identified as a contract employee. The Contractor shall obtain base identification and vehicle passes for all employees who make frequent visits to or perform work on MHAFB IAW the current installation access/entry requirements. Contractor personnel are required to wear or prominently display installation identification while visiting or performing work on the installation. The Contractor shall not employ persons for work on this contract identified to the contractor by the Contracting Officer (CO) as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population. Each employee shall be easily identified by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges that contain the company name and employee name(s). The Contractor shall not employ any person who is an employee of the Government, if employing that person would create a conflict of interest. The Contractor is cautioned off-duty active military personnel hired under this contract may be subject to permanent change of station, change in duty hours, or deployment. Military Reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the service provider’s ability to perform; however, their absence at any time shall not constitute an excuse for non-performance under this contract.

5.2. Interferences. The Contractor shall not unduly interfere with regular scheduled Government operational activities in the performance of contract requirements. In the event a Government supervisor so requests, the Contractor shall temporarily cease work in the area and report the issue, to include the name of the government personnel involved to CO immediately. The Contractor shall notify the CO verbally of disputes with customers or other base contractors and follow-up in writing.

5.3. Records Management. The Contractor shall create, handle, and maintain records for the Air Force, regardless of medium, IAW the requirements established in AFRIMS Records Disposition Schedule (RDS), AFI 33-322, Records Management Program, AFI 33-364, Records Disposition Procedures and Responsibilities, and AFM 33-363, Management of Records. Full text versions of these publications are available for free download at http://www.e-publishing.af.mil. Inquiries as to the specific actions necessary to meet the requirements established in the above referenced publication may be directed to the Mountain Home Records Management Office at 366 CS/SCOKR, Bldg. 512, Mountain Home AFB, ID, 83648.

6.0. ENVIRONMENTAL CONTROLS.

6.1. Hazardous Material Inventory and Safety Data Sheets: SDS are required as specified in the latest version of Federal Standard No. 313 for all potentially hazardous materials. SDSs must be submitted by the Contractor upon contract award to the Hazardous Materials Program Manager (366 CES/CEIE) at 208-828-1684/6351 for a determination of whether or not a product is a hazardous material (HAZMAT) and what additional requirements may be applicable/necessary.

Approval is required before bringing any HAZMAT onto the installation. The government (HAZMAT personnel) will inventory all chemicals that the Contractor brings on to MHAFB or any property under the control of MHAFB. Any products that meet the criteria of “Hazardous Waste” must be bar coded and tracked until permanently removed from Government property.

The inventory will be performed prior to commencement of work. Criteria for identifying hazardous waste, is contained in Subpart C of 40 CFR, Part 261.

6.2. Material Storage and Use. The Contractor shall follow manufacturer's guidelines and professional recommendations for control of humidity, temperature, cleanliness, and materials handling. This includes HAZMAT.

6.3. Notification of Environmental Spills. If a spill occurs, the person discovering the spill will make every effort to stop the product flow (if possible), warn personnel, shut off ignition sources, contain the spill, make notifications, and begin cleanup. If the spill is considered an emergency and there is a potential life, health, fire, or other safety hazard, the MHAFB Fire Department will be notified IMMEDIATELY. Responsible units/activities will clean up small spills safely and within their capabilities to do so. Generally, a spill of only a few gallons will be recovered by the responsible unit/activity using absorbent materials or a spill kit located by the site. Recovered product and contaminated materials will be packaged and staged for disposal in accordance with the installations hazardous waste procedures. Contact the Environmental Office (208-828-6351) for guidance. All spills, regardless of size, must be immediately reported to the Environmental Office (208-828-6351) by the responsible party. The liability for the spill or release of such substance’s rests solely with the Contractor and its agent.

6.4. Waste. Identify, label, handle, store, and dispose of hazardous waste or debris IAW federal, state, and local regulations. Ensure all waste has undergone the appropriate hazardous waste determination and documentation is retained for these determinations. Do NOT remove any soil from base until authorized by Environmental at 828-6351. If hazardous wastes are generated, the Contractor will be required to setup and maintain a hazardous waste accumulation point. All hazardous waste generated must be disposed of at a RCRA permitted treatment storage or disposal facility. Do not dispose of hazardous waste on Government property. Do not discharge any waste to a sanitary sewer, storm drain, or to surface waters or conduct waste treatment or disposal on Government property without written approval of the CO and Environmental.

Consult with the Hazardous Waste Program Manager (366 CES/CEIE) at 208-828-1684/6351 prior to disposal of any waste.

6.5. ASBESTOS. The Contractor shall comply with Section 29 CFR 1910.1001(j) (7) (iv).

Asbestos may be located in facilities which contain Asbestos Containing Material (ACM) or Potential ACM. The Contractor (not the Government) shall determine if any exposure to ACM may result in performing work under the contract.

6.6. Historic Preservation. MHAFB houses numerous historic properties (buildings, structures, objects, archaeological sites) managed in compliance with the National Historic Preservation Act (NHPA), and its implementing regulations at 36 CFR 800. In order to avoid inadvertent adverse effects to historic properties, coordination with 366 CES/CEIE Cultural Resources Manager (828-8003/6351) is required prior to implementation.

7.0. OPSEC, ANTITERRORISM & SECURITY. The Contractor shall comply with all requirements and procedures IAW AF FAR 5353.242-9000, Contractor Access to Air Force Installations included herein. All contract employees shall carry contractor photo identification at all times. Contractor employees shall comply with any base security measures implemented at all times. This includes, but is not limited to, vehicle and goods searches and identification checks during times of increased security.

7.1. OPERATIONS SECURITY: The Contractor shall comply with 366 FW OPSEC requirements and countermeasures to protect critical information as defined in AFI 10-701, Operations Security. Contractors shall receive unit specific OPSEC briefing prior to the start of work. Briefing documentation must be completed by the respective unit OPSEC coordinator.

The unit OPSEC personnel will provide guidance on protecting critical information, training materials and other instructions as needed. The contractor will comply with the 366 FW OPSEC Policy that imposes a 100 percent shred requirement of all Government related paper products using NSA approved devices only.

7.2. ANTITERRORISM REQUIREMENTS.

7.2.1. IAW DFARS 252.204-7004 and Department of Defense Instruction O-2000.16 Volume 1, DoD Antiterrorism (AT) Program Implementation, Contractor personnel who require routine physical access to MHAFB shall complete Level I Antiterrorism (AT) Awareness Training within 30 days of requiring access and annually thereafter. Routine physical access is defined as any Contractor issued a CAC, any Contractor having installation access for a year or more, any Contractor requiring a security clearance, or any Contractor requiring access to specific secure areas (e.g., SAP, SCIF, etc.).

7.2.2. Level I AT training shall be complete through a DoD-sponsored/certified computer or web-based distance learning instruction, or under the instruction of a Level I AT Instructor.

7.2.3. Contractor personnel can complete DoD Level I AT Training at https://jko.jten.mil/. If the Contractor has personnel who can’t access the DoD Level I AT Training site, they notify the CO to arrange for access to the training site or to coordinate other Level I AT Training.

7.2.3.1. Certificates of Completion of initial and annual training will be maintained by the prime contractor that will be readily available for review as needed.

7.2.3.2. Contractor personnel assigned to a 366 FW unit, will complete initial Level I AT Training within 30 days of requiring access to MHAFB, and annually thereafter IAW the unit AT program. All Certificates of Completion shall be maintained by the individual and the Unit AT Representative (UATR).

7.2.4. All personnel, to include contractors, on MHAFB shall comply with directed and/or implemented Force Protection Condition (FPCON) and/or AT measures, unless specifically exempted by the 366 FW Commander. Contractor personnel shall submit requests for exceptions to FP/AT Measures through CO, who will submit the request to 366 FW Antiterrorism Officer (ATO) for submittal to 366 FW/CC.

7.2.5. During periods of increased threat or raised FPCONs, Contractor access to the installation, or specific parts of the installation, may be limited or denied. The CO will, when possible, notify contractor personnel before the limitations/restrictions are implemented. Contractor personnel will coordinate with CO regarding possible affects limited and/or restricted access will have on contract completion. Contractor personnel will coordinate with CO on assignment of Mission Critical Contractor status as needed.

7.2.6. During periods of increased threat or raised FPCONs, personnel, to include contractors, may be required to be escorted while on MHAFB. While being escorted, personnel will remain with their escort at all times. If personnel become separated from their escort they will remain where they are and notify the 366 SFS at 828-2256/57/58.

7.2.7. The Contractor shall include the DFARS 252.204-7004 clause (DoD Level I AT Training), as well as all other above identified AT items, in all subcontracts, including subcontracts for commercial items, when subcontractor performance requires routine physical access to MHAFB.

7.3. SECURITY REQUIREMENTS.

7.3.1. Installation Access: The Contractor shall provide a completed 366 SFS Form 30 for each employee requiring installation access to the CO within five (5) business days following contract award. After approval, the CO shall notify the Contractor who will notify their employees can now get their installation access ID at the MHAFB Main Gate Visitor’s Center.

https://jko.jten.mil/

7.3.1.1. Pass and Identification Items. The Contractors shall ensure all pass and identification items required for Contractor employees (e.g. valid driver’s license, vehicle registration, proof of insurance) are obtained for employee’s and non-Government owned vehicles.

7.3.2. Retrieving Identification Media. The Contractor shall retrieve all identification media, including vehicle passes from employees who depart for any reason before the contract expires i.e. terminated for cause, retirement, etc.

7.3.3. Traffic Laws. The Contractor and its employees shall comply with base traffic regulations.

7.3.3.1. Random Personnel and Vehicle Searches. Contractor personnel are subject to random personnel and vehicle searches. If contractor personnel refuse to be searched, they will be denied entry to the base, and may result in loss of base driving privileges, debarment from the base, or other administrative action.

7.3.4. Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their contractor owned vehicle or privately owned vehicle while on MHAFB.

7.3.5. Controlled Unclassified (CUI). The Contractors shall comply with DoD 5400.7-R, Chapter 4, DoD Freedom of Information Action (FOIA) Program, requirements. This regulation sets policy and procedures for the disclosure of records to the public and for marking, handling, transmitting and safeguarding CUI material.

7.3.6. Reporting Requirements. Contractor personnel shall report to an appropriate authority any information or circumstances which they are aware of and may pose a threat to the security of DoD personnel, Contractor personnel, resources, and classified or unclassified defense information. Contractor employees shall be briefed by their immediate supervisor upon initial on-base assignment.

7.3.7. Safeguarding. The Contractor shall be responsible for safeguarding all Government property. At the end of each work period, all Government facilities, equipment, and materials shall be secured.

7.3.8. Restricted/Controlled Areas. The Contractor must request specific access to Restricted/Controlled Areas through the appropriate Government representative at least two (2) weeks prior to requiring access. The Government representative shall ensure access to Restricted/Controlled Areas is approved by owning agency and any required training and Entry Authority Lists (EALs) are completed prior to contractor personnel entering the Restricted or Controlled Area. The Contractor is responsible for ensuring all personnel accessing the Restricted or flightline Controlled Area meet all access requirements. The Contractor shall be provided a format for the EAL as needed.