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This performance work statement defines interim contractor support services required for sustainment of the Air Force's Navigational Aid Family of Systems program. The contractor will provide logistics support for 78 very high frequency omni-directional range, tactical air navigation, and fixed very high frequency omni-directional tactical air navigation systems across the United States and overseas locations to maintain 99% operational availability. Services include 24/7 technical support response within one business day, 24/7 parts requisition submission with goal of 24-hour shipment, and maintenance and updates to system software. The related solicitation seeks these interim contractor support services for a base period of performance from September 2020 to March 2021 totaling approximately 472 months of support, with an optional six-month extension. As the incumbent, Thales USA is considered uniquely qualified due to proprietary data rights; however, all responsible sources may submit a proposal which will be considered for this requirement issued by the Air Force Materiel Command Lifecycle Management Center.

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PWS for ICS NAVAIDS FOS Modernization

PERFORMANCE WORK STATEMENT

Interim Contractor Support for the Modernization of the

Air Force Navigational Aid Family of Systems

29 Jul 20

Prepared by:

AFLCMC/HBAAA TINKER AFB OK 73145

1. Description of Services

This Performance Work Statement (PWS) defines the effort required to provide Interim Contractor

Support (ICS) for the sustainment of the modernized Navigational Aid Systems (NAVAIDS)

Family Of Systems (FOS) which includes the modernized Very High Frequency Omni-Directional

Range (VOR), Fixed Tactical Air Navigation (TACAN) and Fixed Very High Frequency Omni-

Directional Tactical Air Navigation (VORTAC). Through a comprehensive logistics support plan, the Contractor is to establish and implement ICS. The Contractor shall provide all qualified personnel, materials, management, technical services, equipment and contractor facilities necessary to support the requirements of this PWS.

1.1. Interim Contractor Support

The USAF has 79 systems (63 TACANs, 15 VORTACs & 1 VOR) currently fielded at various

CONUS & OCONUS location that require ICS support. The ICS program shall provide the

Government with a full range of depot support services throughout the contract. The Contractor shall provide the level of support required to sustain the required Operational Availability (Ao) of

99% for the modernized NAVAIDS FOS. As part of this support, the Contractor shall provide technical troubleshooting and operational support services which the Government can utilize 24 hours a day, 7 days a week with Contractor responses provided no later than the next business day.

1.1.1. Hardware Support

As a part of the ICS program, the Contractor shall develop and implement a plan to provide supply support for failed hardware for the modernized NAVAIDS FOS. The supply plan shall allow for submission of parts requisitions by the Government 24 hours a day, 7 days a week and a goal for

Contractor’s shipment of requested items within 24 hours of requisition. If the part is not available in revolving stock, a new part may have to be removed from a new system in inventory which could take up to one week to process.

1.1.2. System Software Support

As part of the ICS program, the Contractor shall develop and implement a plan to maintain and update the modernized NAVAIDS FOS software. Through this plan, the Contractor shall revise the software as required to resolve issues as may be discovered during and after fielding the

NAVAIDS FOS modernization. This shall include issues that are discovered by the Government as well as those discovered by the Contractor. This provision does not include support for Windows 10

SHB, which is an issue that will be addressed by a separate Government procurement.

1.2. Mission Essential Services

The contractor shall prepare for the continuation of essential Department of Defense (DoD) services during crisis In Accordance With (IAW) Defense Federal Acquisition Regulation Supplement

(DFARS) 252.237-7023. In a state of emergency, if the Government deems necessary, the Contractor shall provide all services necessary to ensure mission accomplishment. On occasion, services may be required to support an activation, or exercise of contingency plans outside normal duty hours. IAW

DFARS 252.237-7023, the Contractor shall develop a contingency plan and furnish a copy to the

Administrated Contracting Officer (ACO) for those tasks identified as essential to provide reasonable assurance of continuation during crisis conditions.

CDRL. NO. Authority CDRL Title-subtitle

A001 DI-ILSS-80095/T Integrated Logistics Support Plan

1.3. Security

The Contractor shall perform all activities required to meet the security requirements of DoD facilities they are required to access during the performance of this contract. The Contractor, when working in DoD facilities, shall wear identification badges on their outer garment in the chest area and abide by all rules, regulation, etc. of the DoD facility. Contractor employees shall identify themselves as contractor personnel by introducing themselves or being introduced as contractor personnel and displaying distinguishing badges or other visible identification for meetings with

Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.

1.4. Period of Performance

The period of performance will begin on the date of contract award or expiration of system coverage as denoted below, whichever is later.

1.5. ICS List

BASE Configuration ICS Expires

Ellsworth AFB, SD TACAN 9/28/2020

Elmendorf AFB, AK TACAN 9/28/2020

Minot AFB, ND TACAN 9/28/2020

Eielson AFB, AK TACAN 9/28/2020

Kunsan AB, Korea ** VORTAC 9/28/2020

Mountain Home AFB, ID TACAN 9/28/2020

Fairchild AFB, WA TACAN 9/28/2020

Francis S. Gabreski Airport ANG, NY

TACAN 9/28/2020

Selfridge ANGB, MI TACAN 9/28/2020

MacDill AFB, FL TACAN 9/28/2020

McChord AFB, WA TACAN 9/28/2020

Grissom ARB, IN VORTAC 9/28/2020

Portland ANG, OR** TACAN 9/28/2020

Beale AFB, CA TACAN 9/28/2020

Scott AFB, IL TACAN 9/28/2020

Travis AFB, CA TACAN 9/28/2020

Little Rock AFB, AR TACAN 9/28/2020

McGuire AFB, NJ VORTAC 9/28/2020

Seymour-Johnson, NC TACAN 9/28/2020

Dobbins TACAN 9/28/2020

Vance AFB, OK VORTAC 9/28/2020

Edwards AFB, CA VORTAC 9/28/2020

Moody AFB, GA TACAN 9/28/2020

Maxwell AFB, AL TACAN 9/28/2020

RMC CHOTS - CONUS (Tinker

AFB, OK)

VORTAC 9/28/2020

Nellis AFB, NV TACAN 9/28/2020

Langley AFB, VA TACAN 9/28/2020

Laughlin AFB TX VORTAC 9/28/2020

JGB McEntire ANG, SC VORTAC 9/28/2020

**Creech AFB,Indian Springs AFB, NV

TACAN 9/28/2020

Tinker AFB TACAN 9/28/2020

Westover ARB, MA TACAN 9/28/2020

Randolph AFB, TX TACAN 9/28/2020

Lackland AFB, TX TACAN 9/28/2020

Shaw AFB, SC TACAN 9/28/2020

Homestead ARB, FL TACAN 9/28/2020

McConnell AFB, KS TACAN 9/28/2020

Toledo, Ohio ANG TACAN 9/28/2020

Greenville AFRC ** TACAN 9/28/2020

Soto Cano AB, Honduras VORTAC 9/28/2020

Columbus AFB, MS VORTAC 9/28/2020

Ellington Field ANGB, TX TACAN 9/28/2020

Patrick AFB, FL TACAN 9/28/2020

Tonopah Test Range, NV #1 VORTAC 9/28/2020

Barksdale AFB, LA TACAN 9/28/2020

Lajes Field, AZ VOR 9/28/2020

Offutt AFB, NE TACAN 9/28/2020

Ft Campbell,KY (Army)** TACAN 9/30/2020

**Thule AB, Greenland VORTAC 10/9/2020

Whiteman AFB, MO TACAN 10/14/2020

March ARB, CA TACAN 10/21/2020

Dover AFB, DE TACAN 10/12/2020

Tyndall AFB, FL TACAN 10/14/2020

Pope AFB, NC TACAN 10/19/2020

**Tonopah Test Range, NV #2 VORTAC 9/30/2020

Randolph AFB, TX VORTAC 10/1/2020

Altus AFB, OK VORTAC 10/1/2020

Forbes ANGB, KS TACAN 10/1/2020

Sheppard AFB, TX TACAN 10/1/2020

Eglin AFB, FL TACAN 10/25/2020

Andersen AFB, Guam TACAN 11/12/2020

Misawa AB, Japan TACAN 11/15/2020

Cannon AFB, NM TACAN 11/17/2020

Dyess AFB, TX TACAN 11/18/2020

Ft. Huachuca AAF, AZ** TACAN 12/6/2020

Volk Field ANG, WI TACAN 12/6/2020

Luke AFB, AZ TACAN 12/9/2020

Davis-Monthan AFB, NM TACAN 12/14/2020

Moffett TACAN 12/16/2020

Holloman TACAN 12/21/2020

Vandenberg AFB, CA TACAN 12/23/2020

Keesler AFB, MS TACAN 1/8/2021

**Michael AAF, UT TACAN 1/24/2021

Hurlburt Field AFB, FL TACAN 1/28/2021

Buckley AFB, CO TACAN 2/6/2021

Aviano AB, Italy TACAN 2/12/2021

Keesler Schoolhouse, MS TACAN 2/14/2021

Robins AFB, GA TACAN 2/28/2021

Niagara ARB, NY TACAN 3/13/2021

2. Contractor Manpower Reporting

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USAF via a secure data collection site. The contractor is required to completely fill in all required data fields at https://www.ecmra.mil/Default.aspx. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30

September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the CMRA help desk.

*Reporting Period: Contractors are required to input data by 31 October of each year.

3. Service Summary

Contractor performance shall be measured and assessed, using the Performance Objectives listed in the Service Summary Table. The Contractor service requirements are summarized into performance objectives that relate directly to the mission essential items. The performance threshold describes the minimum acceptable levels of service for each requirement. In the event the performance objective is not met, the Contractor will be given a reasonable time after notification to correct the unacceptable performance, if such correction is possible. The Contractor shall immediately take corrective action in accordance with the performance threshold(s). In cases where the Contractor fails to implement corrective action, the ACO will take appropriate measures.

The absence of any contract requirement from the Service Summary shall not detract from this enforceability nor limit the rights or remedies of the Government under any other provision of the contract.

The Contractor shall address all deficiencies noted by the Government while performing the surveillance of this service delivery. The Contractor shall prepare and maintain a numbered list of deficiencies, the repair of the deficiency, the root cause(s) for the deficiencies and changes they will implement to prevent the mishap in the future. The Government shall be able to review an up-to-date list at all times.

Performance Objectives PWS Paragraph

Performance Threshold https://www.ecmra.mil/Default.aspx

For those components and software installed to support this modernization effort, the Contractor shall provide the level of support required to sustain the required

Operational Availability (Ao) of

99% for the modernized NAVAIDS

FOS.

1.1 Each modernized NAVAIDS

FOS meets 99%

Ao through the life of this contract.

The Contractor shall provide technical troubleshooting and operational support services which the Government can utilize 24 hours a day, 7 days a week with

Contractor responses provided no later than the next business day.

1.1 No more than 1 incident of

support services not being available in a month. No more than 1 incident per month of

Contractor responses later than the next business day and not more than 24 hours late.

Submission of parts requisitions by the Government 24 hours a day, 7 days a week and Contractor shipment of requested items within

24 hours of requisition.

1.1.1 No more than 1 incident of

requisition support not being available in a month. No more than 1 incident per month of late shipment and not more than 24 hours late. (Except when required replacement must be pulled from complete system which could take up to 1 week)

4. Government Furnished Property

The ICS program shall not utilize Government resources (manpower, Government furnished equipment/material, facilities, etc.) as support for the program.

5. Integrated Logistics Support Plan

Notwithstanding anything set forth in this PWS to the contrary, Thales may satisfy the requirement to submit an Integrated Logistics Support Plan as CDRL A001 (“ILS Plan”) to the Government by submitting the same Integrated Logistics Support Plan that Thales previously submitted to the

Government under FA8102-13-D-0001. The sole change that Thales shall be required to make to the

ILS Plan prior to submission is an update to the equipment turn-around time in accordance with the verbiage set forth in Section 1.1.1 of this PWS.

6. Over & Above

As required by the Government, the Contractor shall provide additional personnel support or other resources for the NAVAIDS FOS Modernization as an over and above effort. Upon request by the

Government, the Contractor shall submit a proposal for over and above efforts but no work shall be performed without approval of the PCO.

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