PWS.docx

PERFORMANCE WORK STATEMENT (PWS)

Access Control System US Army Acquisition Support Center

PART I GENERAL INFORMATION

1. GENERAL: This is a non-personnel services contract to provide Access Control System (ACS) Maintenance Support. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The contractor shall provide services necessary to perform ACS Maintenance support as defined in this Performance Work Statement except for those items specified as government furnished property and services.

1.2 Background: Headquarters (HQ) US Army Acquisition Support Center (USAASC)’s ACS has been serviced by Albus Corvus Corp since the migration to the StarWatch operating system as the sole service provider in the Northern Virginia area. USAASC has historically rendered payment for each instance of required maintenance and repair. Establishing a maintenance contract should reduce costs associated with per-incident service calls. Albus Corvus Corp is a Data Acquisition (DAQ) Value Added Retailer and all technicians maintaining the Integrated Commercial Intrusion Detection System (ICIDS) system have DAQ Electronics certifications.

1.3 Scope: ACS Maintenance Support. Services include Scheduled and Unscheduled Maintenance of the USAASC ACS.

1.5 Period of Performance:30 Sep2025- 29 Sep 2026 and two 12 months option years.

1.6 Place of Performance: 9900 Belvoir Road, Bldg 201, Suite 101, Fort Belvoir, VA, 22060.

1.7 General Information

1.7.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The contractor will deliver the QCP within 30 days after contract award. After acceptance of the quality control plan the contractor shall receive the contracting officer’s acceptance in writing of any proposed change to his QC system.

1.7.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

Independence Day

1.7.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 0800-1630, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.7.5 Place of Performance: 9900 Belvoir Rd, Buildings 201 and 210, Fort Belvoir, VA 22060.

1.7.6 Type of Contract: The government will award a Firm Fixed Price Contract.

1.7.7 Security Requirements: Contractor personnel performing work under this contract must have a SECRET at time of the proposal submission, and must maintain the level of security required for the life of the contract. The security requirements are in accordance with the attached DD Form 254.

1.7.7.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.7.8 Special Qualifications: The contractor is responsible for ensuring all employees on this contract are ICIDS certified Senior Engineers to support Scheduled and Unscheduled Maintenance and Repairs and possess a Secret Clearance.

1.7.9 ANTITERRORISM/ OPERATIONS SECURITY CONTRACT REQUIREMENTS PACKAGE

1.7.9.1 Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.9.1.1. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014‐05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on‐site or remotely; (2) remote access, via logon, to a DoD network using DoD‐approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non‐DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.6.9.2 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a Government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the information system and then annually thereafter

1.6.9.3 For IA/IT training. All contractor employees and associated subcontractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01‐M and AR 25‐2 within six months of appointment to IA/IT functions

1.6.9.4 For contracts that require handling or access to classified information. Contractor shall comply with FAR 52.204‐2, Security Requirements. This clause involves access to information classified “Confidential,”“Secret,”or “Top Secret”and requires contractors to comply with (1) The Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DoD 5220.22‐M); (2) any revisions to DOD 5220.22‐M, notice of which has been furnished to the contractor.

1.6.9.4.1 Cont. If covered system support requirements apply, include provision 252.239-7017 into the solicitation, clause 252.239-7018 into the contract, and follow guidance at 239.73.

1.7.10 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.7.11 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.7.12 Contractor Travel: NA.

1.7.13 Other Direct Costs. NA

1.7.14 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.7.15 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

PART 2

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

2. GOVERNMENT FURNISHED ITEMS:

3.1. Services: NA

3.2 Facilities: The Government will provide the necessary workspace for the contractor staff to provide the support outlined in the PWS to include desk space, telephones, computers, and other items necessary to maintain an office environment.

3.3 Utilities: The Government will provide all utilities in the facility required for the contractor’s use in performance of tasks outlined in this PWS. The Contractor shall instruct employees in utilities conservation practices. The contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

3.4 Equipment: The Government will provide all required equipment for the contractor’s use in performance of tasks outlined in this PWS. Contractors will have access to our computers to perform maintenance and repairs, however we are not providing the equipment that the contractor uses on a daily bases (i.e. wire strippers, wire nuts, etc.).

3.5 Materials: The Government will provide all required equipment for the contractor’s use in performance of tasks outlined in this PWS. We are paying for parts associated with the required work, but we are not paying for materials outside of parts.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

3. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

General. Secret Clearance: The Contractor’s employees, performing work in support of this contract require a SECRET security clearance from the Defense Industrial Security Clearance Office. The DDForm 254 is provided as an attachment After the award

PART 4 SPECIFIC TASKS

4. SPECIFIC TASKS:

5.1. Basic Services. The contractor shall provide the following services:

5.1.1. Scheduled Maintenance Support: Contractor shall coordinate a schedule that supports 4 hours of preventive/scheduled maintenance every other week. A total of 26 bi-monthly visits will be conducted which equates to 104 hours or 4 hours per visit.

5.1.1.1. Unscheduled Maintenance Support: In the event of a system failure outside of any Scheduled Maintenance Visit, contractor shall respond within 1 business day. In the event of a catastrophic (emergency) failure of the ICIDS System, contractor shall endeavor to respond telephonically with a certified ICIDS technician within 2 hours of notification and complete all emergency repairs within 8 hours of arrival on site. This proposal supports up to 12 unscheduled visits during the year which equates to 48 hours or 4 hours per visit. In the either event, if the repair is not completed on the day of the visit, contractor shall return the following day, or the day that the replacement part is received, to restore the system to full operation.

5.1.1.2. Parts Inventory and Storage: Contractor shall provide a detailed list of parts per specific geographical area or at a minimum recommend a budgetary amount for unexpected, needed parts. Downtime may be affected if parts are not readily available in stock and shipping is required. A one-time funded, enduring CLIN will be established that purchases the site’s required equipment which may be held on site or at the contractor’s Headquarters.

PART 6 APPLICABLE PUBLICATIONS

5. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures

PART 7 TECHNICAL EXHIBIT LISTING

6. TECHNICAL EXHIBIT LISTING:

6.1 Technical Exhibit 1 – Performance Requirements Summary

6.2 Technical Exhibit 2 – Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective (The Service required—usually a shall statement)

PRS # 1.

Scheduled Maintenance Support. PWS paragraph 5.1.1.1.

1. Coordinate a schedule that supports 4 hours of preventive/scheduled maintenance every other week.

2. A total of 26 bi-monthly visits will be conducted.

3. Equating to 104 hours or 4 hours per visit.

PRS # 2

Unscheduled Maintenance Support. PWS paragraph 5.1.1.2.

1. In the event of a system failure outside of any Scheduled Maintenance Visit, the contractor will respond within 1 business day.

2. In the event of a catastrophic (emergency) failure of the ICIDS System, the contractor will endeavor to respond telephonically with a certified ICIDS technician within 2 hours of notification and complete all emergency repairs within 8 hours of arrival on site.

3. This proposal supports up to 12 unscheduled visits during the year which equates to 48 hours or 4 hours per visit.

4. In the either event, if the repair is not completed on the day of the visit, the contractor will return the following day, or the day that the replacement part is received, to restore the system to full operation.

PRS # 3

Inventory management

1. Maintain appropriate levels of inventory to ensure all preventive and emergency work can be completed within 1 business day.

Zero deviation from standard Quarterly review of inventory log for USAASC.

PRS # 4

DAQ Software Assurance

1. Licensing and Updates conducted on an annual basis

Zero deviation from standard Periodic direct observation. Periodic inspection.

TECHNICAL EXHIBIT 2 ESTIMATED WORKLOAD DATA

ITEM

NAME

ESTIMATED QUANTITY

704 hours per contract year; continual system maintenance/updates; software assurance to include software licensing.