PWS .doc

Performance Work Statement (PWS)

TeCare Complete Service Contract 10 October 2024 C.1 Background

The Army Research Laboratory (ARL) [REDACTED] currently owns and operates one (1) Tecan Fluent 1080 instrument which was purchased [REDACTED] from Tecan U.S and is located at the ARL South location on the University of Texas at Austin campus. The initial service contract that was included with purchase of the instrument expired on 29 June 2022. A one-time Preventative Maintenance (PM) contract was purchased [REDACTED]. This equipment requires routine maintenance and periodic service visits from the original equipment manufacturer (OEM) to continue to operate at an optimal level. Therefore, the Government seeks to purchase a TeCare Service Agreement for two (2) years of service on the Tecan Fluent 1080 instrument.

C.2 Objective

The Government requires subject matter expertise (SME) to examine the Government-owned Tecan Fluent 1080 instrument and perform preventative maintenance at the ARL South location on the University of Texas at Austin campus. The Contractor shall supply required parts, preventive maintenance kits, technical support, and conduct software/firmware updates as needed.

C.3 Requirement

C.3.1 The Contractor shall perform one (1) PM visit per year of the contract for the Government-owned Tecan Fluent 1080 instrument (serial number 2005007476) at the ARL South location on the University of Texas at Austin Campus.

C.3.2 The Contractor shall perform all services under the TeCare Complete Service Agreement, covering the labor and the materials for adjustments, repairs, and replacements of components as necessitated by normal use of the Equipment.

C.3.3 The Contractor shall supply required parts, preventive maintenance kits, unlimited phone support and conduct software/firmware updates as needed.

C.3.4 The Contractor shall provide all qualified trained personnel, tools, and parts required to accomplish the task.

C.3.5 The Contractor shall follow all installation and facility access procedures.

C.3.6 The Contractor shall coordinate with the Government technical point of contact (TPOC), [REDACTED] to schedule an appropriate date and time for each PM Service visit.

C.4 Deliverables

C.4.1 The Contractor shall provide a maintenance report detailing all work accomplished within 30 days after completion of each service visit in Contractor format.

C.5 Distribution Statements

C.5.1 Distribution Statement applicable to this PWS and any technical data/documentation generated during performance:

Distribution Statement A. Approved for public release; distribution is unlimited.

C.6 Period of Performance

C.6.1 The period of performance (PoP) shall be for a total of 24 months that includes a base award Contract Line-Item Number (CLIN) with a one (1) year PoP and one (1) one (1) year option CLIN.

C.7 Place of Performance U.S. Army Research Laboratory - South Austin, TX 78710 C.8 Non-Personal Services

ARL/ALC/GARRISON NON-PERSONAL SERVICES (JUL 2012)

The contractor, as an independent contractor and not as an agent of the Government, shall provide the necessary resources (except those furnished by the Government) to accomplish tasks of the type set forth in the Performance Work Statement.

Contractor employees performing services under this contract shall be controlled, directed and supervised at all times by management personnel of the contractor. The contractor's management shall ensure that employees properly comply with the performance standards outlined in this Performance Work Statement and as required by the contracting officer or the contracting officer's representative (COR). Contractor employees shall perform independent of and without the supervision of any Government official. Actions of contractor employees may not be interpreted or implemented in any manner that results in any contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government shall control access to the facility and shall perform the inspection and acceptance of completed work and tasks.

Contracting Officer: