PWS_DDE Resident Course Coord 25-30_FINAL.docx

PERFORMANCE WORK STATEMENT (PWS)

(Includes associated Performance Requirements Summary (PRS))

U.S. Army War College, Department of Distance Education Resident Course Support Coordinator 25-30

PART 1

GENERAL INFORMATION

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide support as a Resident Course Support Coordinator for the First Resident Course (FRC) and Second Resident Course (SRC) for the Distance Education Program (DEP), Department of Distance Education (DDE), U.S. Army War College (USAWC). This position is approximated to require between 780 and 800 hours per year.

1.2 Background: The USAWC DEP is an accredited, blended, online and resident Senior Service College spanning two academic years, running from April through the following June during the first year, and June through July the second year. During the first year of studies, the curriculum consists of a two-day resident orientation seminar; a nonresident (online) orientation course; four nonresident ore courses; and the two-week First Resident Course in June. During the second year of studies, the curriculum consists of four nonresident core courses; a nonresident elective or writing project or special program; and the two-week Second Resident Course with graduation in July.

1.3 Scope: The Contractor shall provide non-personal service(s). The Contractor shall provide all personnel, equipment, transportation (unless otherwise specified), supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services. The Contractor shall perform to the standards and acceptable quality levels identified in this PWS and associated contract documents.

1.4 Objectives: The Contractor shall serve as a Resident Course Support Coordinator. The work encompasses two summer Resident Courses with associated programs. This work is specific to the distance education courses listed in the contract line-item schedule.

1.5 General Information:

1.5.1 Quality Control Plan (QCP): This acquisition is for commercial services and will be performed using FAR Part 12 procedures. The contractor’s existing quality assurance system shall be utilized In Accordance With (IAW) FAR 12.208.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract IAW the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed IAW the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any tasks or documentation (e.g., deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Independence Day

1.5.4 Operating Hours: During the period in which the Contractor is actively involved in the course development process, the Contractor shall be accessible to DDE Government employees by e-mail and by phone during operating hours (7:00 a.m. through 5:30 p.m. Eastern Time, with a flexible start time) except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.5.5 Place of Performance: The work to be performed under this contract will be performed at the USAWC, Carlisle Barracks, PA, and another location from which the Contractor can perform all aspects of this Contract. All travel to and from Carlisle Barracks, PA shall be at the expense of the contractor. Virtual synchronous attendance of training and meetings are to be considered ‘attended’ unless otherwise noted. Flex space will be available.

1.5.5.1 Telework Capabilities: Unless indicated otherwise all services are on site in nature, however, all schedules are based on Eastern Time, regardless of the location of the individual. Telework will be situational.

1.6 Clearance Requirements: NOT APPLICABLE

1.7 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings, and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes and/or issued identification to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access. This includes when an individual is terminated or at the expiration of their employment or when the contract ends (whether due to expiration, termination, or cancellation).

1.7.1 Background Checks: Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204‐9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.7.2 Common Access Cards (CAC):

1.7.2.1 For contractors requiring Common Access Card (CAC). CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014‐05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on‐site or remotely; (2) remote access, via logon, to a DoD network using DoD‐approved remote access procedures; or (3) physical access to multiple DoD facilities or multiple non‐DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.7.2.1.1 The Contractor shall provide the following information: Last, First and Middle Names, government issued personal identifier (e.g., Social Security Number, Federal Identification Number, or Tax Identification Number), date of birth, primary email address (this email address will be used to contact the individual) and any other necessary information required to obtain a CAC or installation access card, to the COR within (5) after award (Deliverable 1). The Contractor shall ensure safeguarding of Personally Identifiable Information (PII).

Note: CACs are Government property.

1.8 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13.)

1.8.1 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government-issued access badges shall not be worn outside designated facilities where visible to the general public.

1.8.2 Key (Card) Control: NOTE: All references to keys include key cards. The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations.

1.9 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

1.10 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.11 Contract Managers: The following personnel are considered key personnel by the Government: Contract Manager and Alternate Contract Manager. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Contract Manager, who shall act for the Contractor when the Contract Manager is absent shall be provided in writing to the Contracting Officer Representative no later than no later than five (5) days after contract award (Deliverable 2). The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available during operating hours listed in PWS 1.5.4.

1.12 Additional Key Personnel: Certain experienced professional and/or technical personnel are essential for successful accomplishment of the work to be performed under this contract. These Key Personnel must be identified by name within the contractor’s offer for their resumes (and any additional documents) to be evaluated during the source selection process.

1.12.1 The contractor agrees that such personnel shall not be removed or replaced within the performance of this contract unless the following measures are taken:

1.12.1.1 If one or more of the key personnel, for any reason, becomes or is expected to become unavailable for work under this contract for a continuous period exceeding 30 work days, or is expected to devote substantially less effort to the work than indicated in the proposal or initially anticipated, the contractor shall, subject to the concurrence of the KO or COR, promptly replace personnel with personnel who possess equal or better qualifications as the original employee.

1.12.1.2 All requests for approval of substitutions hereunder must be in writing and provide a detailed explanation of the circumstances necessitating the proposed substitutions. The request must contain a resume for the proposed substitute, and any other information requested by the KO or COR. The KO or COR must concur in writing with the change.

1.12.1.3 If the KO or COR determines that suitable and timely replacement of Key Personnel who have been reassigned, terminated, or have otherwise become unavailable for the contract work is not reasonably forthcoming or that the resultant reduction of productive effort would be so substantial as to impair successful completion of the contract, the KO 2ay terminate the contract for default or for the convenience of the Government, as appropriate, or make an equitable adjustment to the contract to compensate the Government for any resultant delay, loss or damage.

1.12.2 Key Personnel Qualifications:

Required qualifications are listed on Attachment 1

1.13 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.14 Contractor Travel: The Contractor may be required to travel to staff ride, e.g. Gettysburg, PA Battlefield, or other locations to be determined, during First Resident Course, and/or during Second Resident Course. Possibility exists for a second Staff Ride location. The Government will provide transportation to these events. The Contractor may be required to travel off-site meeting, conference or training locations in support of this PWS. The Contractor shall be authorized travel expenses at rates no higher than the substantive provisions of the Joint Travel Regulation (JTR), IAW FAR 31.205-46, and the limitation of funds specified in this contract. All travel requires written Government approval/authorization and notification to the COR prior to travel. Failure to obtain prior authorization could result in invoice denial. Government will only pay for costs incurred; all costs must be accompanied by documentation. All travel will be same day with Government transportation.

1.15 Other Direct Costs (ODCs): Not applicable for commercial requirements.

1.16 Data Rights: The Government has unlimited rights to all documents and materials produced under this contract. All documents and materials, to include the source codes of software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.17 Non-Disclosure Requirements: NOT APPLICABLE

1.18 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense Media Activity and contained at www.dma.mil/Services/Visual-Information/References/Limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained from the Government through this contract on any hard copy or digital marketing tools to include its company website. Information shall not be used in a manner that could imply endorsement of an individual, for-profit business, non-profit organization, or any other non-Federal entity (including DoD contractors), product, or service. This applies to both domestic and international users. Endorsement of a non-Federal entity, event, product, service, or enterprise may be neither stated nor implied.

1.19 Non-Disclosure Statements: NOT APPLICABLE

1.20 Organizational Conflict of Interest (OCI): NOT APPLICABLE

1.21 Phase In /Phase Out Period: NOT APPLICABLE.

1.22 Safety: NOT APPLICABLE

1.23 Environmental Compliance: NOT APPLICABLE

1.23.1 Environmental Compliance Plan and Program: NOT APPLICABLE

1.24 Required Training: The following provides information on training requirements.

1.24.1 Anti-Terrorism (AT) “Level I” Training: All contractor employees, to include subcontractor employees, requiring access Army installations, facilities and controlled access areas shall complete AT “Level I” Awareness training within 30 days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within five (5) days after completion of training by all employees and subcontractor personnel (Deliverable 3). AT “Level I” Awareness training is available at the following website: http://jko.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months.

1.24.2 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 days after the contract is awarded or new employees commence contract performance, with the results reported to the COR within five (5) days after completion (Deliverable 4).

1.24.3 OPSEC Training: All Contractor employees, including subcontractors, shall complete OPSEC “Level I” training within 30 days of employment under this contract. Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable 5). OPSEC “Level I” training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within five (5) days after completion of the training.

1.24.4 Information Assurance (IA) Training

1.24.4.1 All Contractor employees, including subcontractors, performing services under this contract with access to a Government Info System (IS) must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services. Verification of registration shall be provided to the COR within 30 days after registration. (Deliverable 6)

All Contractor employees, including subcontractors must then successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter. Verification of the training shall be provided to the COR within five (5) days after completion of the training (Deliverable 7). Contractor personnel must complete refresher training every twelve (12) months.

1.24.5 Personnel Security Clearance Training: NOT APPLICABLE

1.24.6 Personally Identifiable Information (PII): Contractor employees, including subcontractors, performing services under this contract with access to PII and Government information shall complete “Identifying and Safeguarding PII” within 30 calendar days of employment. Contractor personnel shall complete refresher training every twelve (12) months from initial completion. The Contractor shall provide the COR a copy of the training certificates for its employees no later than five (5) days after completion (Deliverable 8). Training is available at http://iatraining.disa.mil/eta/piiv2/launchPage.html

1.24.7 Additional Training Requirements: Contractor shall accomplish any additional training that the Department of Defense, Department of the Army, local commanders may determine necessary for personnel working on military installations or working with military personnel (not to exceed 10 hours of instruction PER CONTRACT).

1.25 Government Property and Services: NOT APPLICABLE

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified IAW this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line-item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

Government Property - means all property owned or leased by the Government. Government property includes both Government-furnished and Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy objectives. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however, they are not prescriptive in describing “how” the outcome is to be achieved. Each objective may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Workday - The number of hours per day the Contractor provides services IAW the contract.

Work Product - Any information, content, data, copyrightable works, and any product created, conceived, or developed by Contractor for the Government during the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: The Government will provide access to, maintain, and operate the various DEP LMS (e.g. Compass, Blackboard, SharePoint, Teams, and the Army War College Enterprise Event Management (EEM) calendar).

3.1.1 Provide a user account on the USAWC Local Area Network (LAN). This account will include an e-mail address and access to the DEP LMS.

3.1.2 Provide a Microsoft Office 365 account with an armywarcollege.edu email address and access to the .edu educational domain.

3.1.3 Government property mail services, for official Government business only, and only in direct support of this contract.

3.1.4 Transportation in support of the Staff Rides during both Resident Courses.

3.2 Facilities: The Government will provide access to computer terminals on the U.S. Army War College LAN in common-user study carrels in the U.S. Army War College Library, or in DDE spaces, as available. The Government will issue a computer as GFE to the Contractor which must be returned to the Government at the conclusion of the contract.

3.2.1 Telephone services at the U.S. Army War College, only for direct support of this contract.

3.3 Utilities: The Government will provide all utilities in the facility for the Contractor’s use in performance of the tasks outlined in the PWS. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities. tasks requiring the use of the utilities.

3.4 Equipment: The Government will provide telephones, scanners, fax machines, and printers. Use of these items shall be limited to official Government business only.

The Government will not issue a computer as GFE as a part of this contract.

3.5 Materials: The Government will provide course references in electronic form.

3.6 Common Access Cards (CAC): The Government will provide Common Access Cards (CAC) via the Trusted Associate Sponsorship System (TASS) (Web site https://www.dmdc.osd.mil/tass/ ).

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personnel, equipment, transportation (unless otherwise specified), supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

PART 5

SPECIFIC TASKS

5. Specific Tasks

5.1 Basic Services: The Contractor shall provide services to support the Resident Course and Year Group Directors or designated representatives, in the development of First and Second Residence Course content and events.

5.2 Tasks: Tasks consist of the following:

5.2.1 Resident Courses Planning: The Contractor shall plan and coordinate operational plans in conformance with the Department’s Operations Officer and plans and coordinates content, as appropriate, directed by the appropriate Year Group Director. The Contractor shall maintain regular communication with the COR to report work accomplished and any problems that may have occurred. At a minimum, the contractor shall take the lead to plan engagements with Congress, organizations, agencies, and embassies, and battlefield staff rides. Contractor shall follow up and monitor the execution of the one-day visit to Congress, organizations, agencies, and embassies as a part of the resident course.

5.2.1.1 The Contractor shall utilize Army War College systems such as Microsoft Office 365, SharePoint, and the Learning Management System (LMS) to construct and update lessons, coordinate administrative and operational actions such as maintain calendars, post links to event broadcast, etc. For these actions the work shall begin no later than January and end no later than May each year.

5.2.1.2 The Contractor shall plan and coordinate operational plans in conformance with the Department’s Operations Officer and plans and coordinates content, as appropriate, directed by the appropriate Year Group Directors.

5.2.1.3 The Contractor shall plan a (1) one-day FRC-only Interagency Engagement Day for all students and faculty to Washington, D.C. The staff ride includes coordinating for bus transportation, meal plan, guides and coordinating support requirements. The Contractor shall travel with the students and faculty in government transportation. This may be taken virtual, depending on the needs of the Government

5.2.1.4 The Contractor shall plan a (1) one-day Strategic Staff Ride for all students, faculty, and guides to an area battlefield as one of the SRC-only events. The staff ride includes coordinating for bus transportation, meal plan, guides and coordinating support requirements. The Contractor shall travel with the students and faculty in government transportation.

5.2.1.5 The Contractor shall draft the event Operations Orders (OPORDs) for final submission and coordination with the U.S. Army War College G3 no later than (5) five months (150 days) from the start dates of each course. Course Director will be assisting Contractor.

5.2.1.6 The Contractor reviews event student survey results and after action comments and provides the Operations Officer and Year Group Directors recommendations to make improvements or sustain successes for the next academic year.

5.2.1.7 Contractor coordinates the arrival, departure, and content presentations of scheduled speakers and facilities to include coordination with any military team temporarily assigned to support FRC and SRC.

5.2.1.8 Contractor coordinates After Action Review (AAR) to take place the Friday of the course, for up to approximately three (3) hrs.

5.2.2 Execution of Resident Courses: In June and July, the Contractor shall facilitate the execution of the Resident Courses in concert with the Resident Course Director, which includes classroom instruction, lectures, staff rides, and seminar activities. The Contractor is responsible for coordinating:

a) daily meetings with student leadership, preparing notes for the following day, and finalizing any required coordination.

b) the arrival and departure of scheduled speakers and facilities.

In addition, Contractor assists in final coordination, communications, and rehearsals on Carlisle Barracks prior to the course in-processing. These course activities will consist of three 8-hour days.

5.2.2.1 First Resident Course, which takes place in mid-to-late June, consists of nine 8-hour days of instruction for up to 500 students; engagements to organizations, agencies, and embassies; and one battlefield staff ride.

5.2.2.2 Second Resident Course, taking place in July, consists of ten 8-hour days of instruction for up to 500 students and includes the execution of the National Security Seminar program which includes a one-day battlefield staff ride.

5.2.3 National Security Seminar (Distance Education Program)

5.2.3.1 The Contractor shall receive guidance from the Resident Course Director as well as the Second Year Studies Director for all actions pertaining to the NSS-DEP during which approximately 80-100 distinguished guests participate in SRC activities. Adhere to the DDE guidelines, the School of Strategic Landpowers’ priorities, deadlines, agendas, and plans of action to support in the attainment of DDE objectives. These are samples of work expected but not all inclusive.

5.2.3.2 In coordination with USAWC IT support request procedures, update the NSS-DEP website with lesson plan material, schedules, and guest with bio information. Prepare and distribute initial Guest Bio Book and Final Guest Bio Book

5.2.3.3 Develop NSS-DEP guest invitational travel orders. Coordinate with Executive Services with NSS-DEP guest arrival travel information and Commandant’s Reception reminders.

5.2.3.4 Coordinate the staffing of hotel welcome desk and guest arrival with reserve component support personnel.

5.2.3.5 Coordinate the Army Heritage Education Center (AHEC) for “Meet Your Army Day” during for the NSS-DEP guests. The Contractor prepares transportation and other resource requests to support this visit.

5.2.3.6 The Contractor plans a (1) one-day Strategic Staff Ride for all NSS-DEP guests to an area battlefield. The staff ride must include planning for guides, bus transportation, meal plan and directed support. This event is held separate from the student event.

5.2.3.7 Prepare and oversee NSS-DEP guest survey in conjunction with the Office of Educational Methodology. Review NSS-DEP guest survey results and develops plan to address deficiencies.

5.2.3.8 Prepare and submit NSS-DEP Program booklet for printing and distribution.

5.2.3.9 Prepare and submit NSS-DEP Program booklet for printing and distribution. Prepare and distribute initial Guest Bio Book and Final Guest Bio Book.

5.2.4 Meetings and Trainings: The cost of all meetings and trainings shall be included in the cost of the courses. The contractor shall be responsible for obtaining the information from any missed meetings.

5.2.4.1 The contractor shall attend a one-hour bi-monthly synchronization meeting. Virtual attendance is acceptable.

5.2.4.2 The Contractor shall attend faculty meetings and AAR. The meetings will be scheduled. Three meetings specifically will be designated for NSS, FRC, and SRC coordination.

5.2.4.3 Two training sessions will be designated each year with an additional two sessions in the base year.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A – Performance Requirements Summary

7.2 Technical Exhibit B – Deliverables Schedule

7.3 Attachment 1 – Key Personnel Qualifications

TECHNICAL EXHIBIT A

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

PRS#1 - PWS para (5.2.1)

The Contractor shall plan and coordinate operational plans in conformance with the Department’s Operations Officer and plans and coordinates content

PRS#2 –

PWS para (5.2.1.1)

The Contractor shall construct and update lessons, coordinate administrative and operational actions such as maintain calendars, post links to event broadcast, etc.

PRS#3 –

PWS para (5.2.1.5)

The Contractor shall draft the event Operations Orders (OPORDs) for final submission and coordination with the U.S. Army War College G3.

PRS#4 - PWS para (5.2.2)

The contractor shall execute both Resident Courses.

Pre-course and course days shall be attended, and coordination shall be completed to ensure the smooth running of each day.

PRS#5 - PWS para (5.2.3)

The contractor shall support requested services for the NSS-DES

PRS#6 - PWS para (5.2.4)

The contractor shall attend and participate in meetings and training as required by the appropriate Year Group Director.

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Deliverable 1:

PWS 1.7.2.1.1

Personnel Data for CAC Card(s)

Deliverable 2:

PWS 1.11

Contract Manager & Alternate names

Deliverable 3:

PWS 1.24.1

Anti-Terrorism (AT) ‘Level I’ Certificates Training completed within 30 days of contract award (or employee hire); certificate sent within 5 days of training completion.

Refresher training to be taken every 12 months thereafter.

Deliverable 4:

PWS 1.24.2

iWatch Training Certificates Training completed within 30 days of contract award (or employee hire); certificate sent within 5 days of training completion.

Deliverable 5:

PWS 1.24.3

OPSEC Training Certificates Training completed within 30 days of contract award (or employee hire); certificate sent within 5 days of training completion.

Refresher training to be taken every 12 months thereafter.

Deliverable 6:

PWS 1.24.4.1

ATCTS (Army Training Certification Tracking System)

Training completed within 30 days of contract award (or employee hire); certificate sent within 5 days of training completion.

Deliverable 7:

PWS 1.24.4

Information Assurance (IA) Training Certificates Within 5 days of training completion and before issuance of network access.

Refresher training to be taken every 12 months thereafter.

Deliverable 8:

PWS 1.24.6

PII Training Training completed within 30 days of contract award (or employee hire); certificate sent within 5 days of training completion.

Refresher training to be taken every 12 months thereafter.

ATTACHMENT 1

KEY PERSONNEL QUALIFICATIONS

The Government shall evaluate the offer in accordance with Full-Trade Off evaluation procedures in accordance with FAR 15.101-1 using the below qualifications. Documentation of evidence of meeting qualifications may be, but not necessarily limited to, Resume, Curriculum Vitae, Writing Samples, Samples of published documents, proof of certification, etc. Stating that an individual meets a requirement, without supporting documentation, is insufficient and may cause the offer to be rejected.

Offers are limited to a single individual. No teaming approaches will be accepted.

During execution of this contract, if the evaluated individual who is performing work needs to be excused from work, individuals must be presented to the COR and KO IAW PWS 1.10.2 for evaluation. Individuals chosen to replace must present equal or greater qualifications as the individuals presented at the time of the award.

Subfactor 1: Education.

Subfactor 2: Relevant computer skills. Candidate must possess basic computer skills to include, but not limited to, Microsoft Office (i.e., Word, Outlook, Power Point, SharePoint Portal), Microsoft 365, Microsoft Teams, basic writing and editing skills, search/create folders, computer terminology, troubleshooting login and connectivity issues. Able to perform word processing and data entry associated with evaluating and electronically annotating submissions and recording correspondence and conversations in the LMS database.

Subfactor 3: Content Management System (CMS). Candidate must possess experience in the use of a CMS recognized in the academic community. Examples include, but are not limited to, the current version of the USAWC Compass or Blackboard.

Subfactor 4: Learning Management System (LMS). Candidate must possess experience in the use of a LMS recognized in the academic community. Examples include, but are not limited to, the current version of the USAWC Compass, Microsoft Teams, Desire2Learn, Canvas, Blackboard, Blackboard Ultra, or Moodle™.

Subfactor 5: Audio Visual. Candidate must possess experience (or able to be trained on site) in the use of visual and automation technology in the individual seminar rooms at Carlisle Barracks (at no additional cost to the government).

ACC REV AUG 22- CBPA REV NOV 24