PWS_Date Night and Marriage Retreat_19 Apr 24.pdf

PERFORMANCE WORK STATEMENT

FOR

MARRIAGE RETREAT

AND

RESILIENCY DATE NIGHT

EVENTS

19 April 2024

67 CW/HC

Lackland AFB, TX

TABLE OF CONTENTS

SECTION NUMBER AND TITLE PAGE NUMBER

1.0. Description of Services 3

1.1. Marriage Weekend Retreat 3

1.2. Reserved 6

1.3. Reserved 6

1.4. Date Nights 6

1.5. Childcare

1.6. Additional Requirements

1.7. Deliverables

2.0. Service Summary 10

3.0. General Information 11

1.0. DESCRIPTION OF SERVICES. The contractor shall provide all facilitators, facilities/lodging, media, meals, childcare, and curriculum required to conduct resiliency retreats as further identified in this Performance Work Statement. In addition, the contractor shall provide all facilitators, restaurant, meal and curriculum for Date Nights as identified in this Performance Work Statement. No childcare is required for the Single Airman Resiliency Weekend Retreats and Date Nights.

Events shall be led by a Religious Support Team (RST) of the 67th Cyberspace Wing’s Chapel Team (67 CW/HC), located on Lackland Air Force Base (AFB). The Chaplain Corps is a religiously distinct component of the military and provides for the free exercise of religion in a pluralistic environment.

Therefore, the contractor shall work in a pluralistic, ecumenical environment sensitive to all participating in the events and abide by all Department of Defense and Federal laws, rules, and guidelines, including those laws and guidelines pertaining to marriage. Department of Defense policy states that all legally married military couples shall be treated equally and as such, events are open to all legally married military couples. The contractor shall facilitate up to eight (8) hours of resiliency sessions throughout Friday, Saturday and Sunday for retreats and up to one (1) hour of resiliency training for Date Nights. The contractor shall ensure that no coercion to conform a participant to a particular religious denomination or faith group shall be manifested directly or indirectly. Proper respect for all religious faith groups shall be maintained.

The contractor shall coordinate with the 67 CW/HC Chaplain Corps as needed to customize the contractor’s materials/curriculum to ensure that content of events will meet the unique relationship needs of military couples and families (e.g., emotional regulation, navigating the hardships of deployments, reintegration, frequent moves, distance from family, etc.) and foster growth within these relationships. Materials and curriculum need to be approved by the 67 CW/HC Chapel Staff prior to any events taking place to ensure the content meets the needs of the Chaplain Corps.

The contractor shall provide all event-marketing materials 30 days prior (i.e., email templates, flyers, social media graphics, etc.) to the 67 CW/HC Chapel Staff to aid in the marketing of said events. All event-marketing materials will be editable. The 67 CW/HC Chapel Staff will be responsible for event registration and will provide attendee information to the contractor within a timely manner.

The contractor shall collect both quantitative and qualitative data from each event through retrospective pre-test evaluations designed to assess the efficacy of each Resiliency Program. The contractor shall provide the 67CW/HC Chapel Staff with respective program evaluation questions prior to each event. Additionally, the contractor will provide all raw data in the pre/post assessments to the 67CW/HC Chapel Staff, in order to enable the 67CW/HC to provide quarterly and yearly summary reports.

In addition to the Retreats, this document addresses the need for Date Nights to help preserve the health and well-being of military warriors and their families. To this end, we seek to preserve military families, help reduce the stress of separation, help enhance communication between spouses, and provide training to help couples develop healthy relationship skills among all family members, and foster teamwork. For Date Nights, the contractor shall provide all required facilities and services outlined below for Date Night events. The contractor shall coordinate with the 67CW/HC Chaplain Corps as needed to customize the date nights. The date nights shall include dinner and dessert at a local 3-star to 4-star restaurant. Each Date Night shall be at a different location, affording the Airmen a variety in both style and cuisine, and the restaurants are to be located with up to 1 hour drive from from Lackland Air Force Base, Texas. Contractor shall work to support Chaplain-led programs for the couples that are aimed at creating and maintaining strong family structures. The Chaplain Corps is a religiously distinct component of the military and provides for the free exercise of religion in a pluralistic environment. Therefore, the contractor shall work in an ecumenical environment sensitive to all participating in the events and abide by all Department of Defense and Federal laws, rules, and guidelines, including those laws and guidelines pertaining to marriage. Department of Defense policy states that all legally married military couples shall be treated equally and as such, Date Night events are open to all legally married military couples; the contractor shall be willing to facilitate Date Night events for all eligible military personnel and their dependent spouses. The contractor shall ensure that no coercion to conform a participant to a particular religious denomination or faith group shall be manifested directly or indirectly. Proper respect for all religious faith groups shall be maintained.

1.1. MARRIAGE WEEKEND RETREATS: The (1) retreat shall be located up to 2-hour drive of Lackland AFB, Texas, and shall be scheduled in coordination with the 67 CW/HC Chapel Staff.

Marriage Weekend Retreats focus on couples working on themselves. Childcare will be provided as well as meals for the children will be provided at the childcare room. Only breakfast on Saturday and Sunday mornings will be served as a family event. Curricula is required and should focus on common stresses that military families endure (frequent moves, times of family separation, etc.). They should be designed to enhance communication, develop emotional regulation (EQ) and self regulation, and strengthen conflict resolution skill sets. Curricula must be approved by the 67 CW/HC Chapel Staff prior to retreat.

1.1.1 Description of Lodging. Contractor shall provide a hotel with an American Automobile Association (AAA) 3- or 4-Star rating (Based on AAA or Trip Advisor ratings) that allows up to 10 days of room cancellation before the start of the event. Lodging is needed for up to 42 adults and up to 30 children for two (2) nights. Up to a total of 24 lodging rooms shall be provided, 20 for families, two for 67 CW/HC staff, and two contract facilitators for two (2) nights. Guest check-in should be available to event participants no later than 4:00 p.m. on the first day of the event. Guest check-in should be prominently visible with signs in the hotel lobby if check-in does not occur in the lobby. Extended Check-out times for 12:00 pm if at no cost should be requested whenever possible.

Lodging accommodations for couples without children: Each couple will have their own private room which will include either a king- or queen-sized bed. Lodging accommodations for couples with children: Each family will have their own private room that must be able to accommodate a family unit of at least four (4) people. Each room must have at a minimum, two (2) queen-sized beds, and shall be able to accommodate a larger family unit through a pull-out sofa bed option, roll away bed, or other optional sleeping accommodations within the same room.

All rooms must include at a minimum the following amenities: private bathroom, television, small refrigerator, microwave and free Wi-Fi Internet access for the duration of the event.

1.1.2 Lodging Amenities. The hotel shall provide on-site recreational activities that may include but not be limited to the following: on-site fitness center, outdoor/indoor swimming pools, and spa access. Additionally, free parking shall be provided for all participants.

1.1.3 Meeting Space. The lodging facilities shall include a sizeable meeting space inside the hotel that can amply support up to 40 participants and up to 2 (two) chapel staff for both instruction and program activities. Meeting space(s) shall include onsite audio/visual support, a projector with computer connection capabilities, projection screens, extension cords, writing instruments, and tables and chairs to support in accordance with industry standards. One or two break out rooms for activities should be available as needed per the agenda.

1.1.4. Meeting Dates/Times. Event dates, and times schedules shall be coordinated with the 67 CW/HC Chaplain Corps staff. A final timeline will be established after coordination between the Chaplain Corps and the contractor. On the first day of each event, hotel and retreat registration shall occur between 4:00 p.m. and 5:30 p.m., followed by dinner and training, ending no later than 8:30p.m. On the second day, breakfast should start no later than 8 a.m. followed by training scheduled throughout the day, lunch, and dinner concluding the day no later than 6:30 p.m.

Couples will pick up their children from childcare no later than 6:30 pm on the second day of the retreat. On the third day of the retreat, breakfast should start at 7:30 am followed by a brief optional worship service for all family members conducted by the Chaplain from 8:30 am to 9:00 am.

1.1.4.1 Event schedules. Event Schedules shall be coordinated with the event facilitator. Facilitator will supply the agenda 30 days in advance of the scheduled date with the final agenda 14 days before the scheduled date. Below is a sample event schedule timeline:

Friday (First day of event) 4:00 PM - 5:00 PM – Guest Registration, Check into rooms 4:30 PM - 5:30 PM – Check-in with Retreat Facilitators - signs should be visible for Retreat Registration 5:00 PM - 5:30 PM – Childcare Check-in 5:30 PM - 6:30 PM – Dinner (dinner for adults only; children eat in childcare) 6:30 PM - 8:30 PM – Retreat Begins 8:30 PM - Childcare Pickup

Saturday (Second day of event) 7:30 AM - 8:30 AM – Breakfast (eat together as a family) 8:30 AM - 8:45 AM – Childcare Check-in 9:00 AM - 12:00 PM – Retreat program begins – Training Session 1 12:00 PM - 1:30 PM – Lunch (adults only – children eat in childcare) 1:45 PM - 2:45 PM – Training Session 2 2:45 PM - 3:15 PM – Activity to reinforce Training Session 2 3:30 PM - 4:45 PM – Training Session 3 5:00 PM - 6:30 PM – Dinner (adults only – children eat in childcare) 6:30 PM - Childcare Pickup 6:30 PM – Family Leisure time

Sunday (Third day of event) 7:30 AM - 8:30 AM – Breakfast (eat together as a family) 8:30 AM - 9:00 AM – Optional Worship Service, led by 67th CW Chapel Corps 9:00 AM - 9:15 AM – Childcare Check-in

9:15 AM - 10:15 AM – Training Session 4 10:15 AM - 10:45 AM – Program Conclusion 10:45 AM - 11:00 AM – Childcare Pickup and Hotel Checkout

1.1.4.2. Activities to Reinforce Training. The contractor must design and provide activities within the times noted that build on and enhance the training sessions. These activities must occur outside of the meeting space when possible. Examples of activities may include but are not limited to: family vs.

family games to build and reinforce teamwork; scavenger hunts to reinforce conflict resolution; outdoor telephone game to reinforce communication, etc.

1.1.5. Meals. The contractor shall provide (5) meals for each participant, to include children of participants. Meals shall consist of the following: two (2) hot breakfasts, one (1) lunch, and two (2) dinners. Most of the meals are intended for couples only with children eating at childcare), while breakfast is intended for the family to eat together. All meals shall be buffet style consisting of at least two (2) entrée choices, three (3) choices of side items, and no less than three drink options to include water. Food shall be fresh, of a restaurant quality, and meet marketplace standards. Dinners shall include two (2) meat choices, and two (2) dessert choices. The contractor shall support specific dietary requirements and restrictions as requested (e.g., Vegetarian, Vegan options, food allergies) prior to the event start by the event leader. The contractor will receive a final count for meals no later than seven (7) days before the event.

1.1.5.1 For meal time, all couples should be co-located or tables should be reserved for the participants in a smaller dining room as available.

1.2. RESERVED

1.3. RESERVED

1.4 DATE NIGHTS.

1.4.1. Meeting Space. The Date Nights shall be located no more than a 1-hour drive of Lackland AFB, Texas, and shall be scheduled in coordination with the 67CW/HC Chapel Staff. There will be no Childcare for Date Nights. The event will be held at a restaurant or meeting space capable of supporting up to fifteen (15) couples for training, instruction, and activities and up to two (2) members of the 67CW/HC Chapel Staff. Meeting space shall include onsite audio/visual support, a projector with computer connection capabilities, projection screens, power strip, extension cords, and tables and chairs to support all participants. A coffee, tea, and water stand will be available throughout the meeting times and during mealtimes and will be refreshed as needed.

1.4.2. Activities. The contractor shall offer activities to enhance marital relationships within the bounds of decency and good order. It shall include approximately one (1) hour of training to build and maintain strong family structures, and interactive activities for all participants. The couples should also get to know other couples through various fun ice breakers. The facilitator will have “discussions starters” for couples to get them talking to each other and connecting with one another.

Activities will be provided by the contractor for the participants to discuss and reinforce the materials taught. Throughout the event, participants should be encouraged to engage with other couples in the program in order to build a sense of community.

1.4.3. Date Night Curricula. The contractor shall produce the training material and activities curricula and coordinate the evening with the 67CW/HC Chapel Staff. The draft shall be forwarded to the Chapel staff twenty (20) working days in advance of the event with the final curricula ten

(10) working days in advance.

1.4.4. Meeting Dates/Times. The final timeline for the date night event will be established after coordination between the 67CW/HC Chapel Staff and the contractor. Each event shall generally begin at 5:30 p.m. (1730 hrs.) and end no later than 9:00 p.m. (2100 hrs.). Attachment 1 is a Sample of Annual Schedule of Date nights.

1.4.5. Meals. The contractor shall provide one (1) hot dinner meal and dessert for each participant.

Dinner shall be plated dinners and shall be in accordance with fine dining and hospitality standards.

Meal packages must meet with the minimum food requirements listed below.

Dinners shall include a minimum of at least two (2) entrée or meat choices, two (2) starters (salad and/or soup and rolls with butter) a minimum of two (2) side options, two (2) dessert choices, and no less than three drink options (non-alcoholic) to include water.

The contractor shall support specific dietary requirements and restrictions (e.g., Vegan, and vegetarian options, and food allergies) as specified in advance on a case-by-case basis. The 67CW/HC Chapel staff will notify the contractor of any special dietary restrictions at least five (5) working days prior to the event start. The proposed menu shall be finalized and submitted to the 67 CW/HC Chapel Staff no later than fourteen (14) business days prior to retreat.

1.4.6. Date Night Marketing Materials. The contractor will provide all event-marketing materials thirty (30) working days prior (i.e., email templates, flyers, social media graphics, etc.) to the 67CW/HC Chapel Staff to aid in the marketing of said events. All event-marketing materials will be editable. Materials and curriculum need to be approved by the 67CW/HC Chapel Staff prior to any events taking place to ensure the content meets the needs of the Chaplain Corps. The 67CW/HC Chapel Staff will be responsible for advertising the date night. The vendor shall be responsible for the registration and sign up of the attendees and keep the Chapel Staff updated every couple of days on the status of registration (full, wait list, empty slots, etc.). The POC information, sign up link and/or phone number needs to be clearly stated on their advertisement materials for attendee registration. The final registration/sign-up list will be provided to the Chapel Staff five (5) working days prior to the event.

1.5 CHILDCARE.

1.5.1. Childcare. The contractor shall provide childcare for a maximum of 30 children per retreat, meals, and activity room(s) for children. This shall include entertainment for children such as movies, books, games (board, card, etc.). The childcare shall be performed by a licensed and government-approved provider in accordance with DoDI 1402.05, Background Checks on Individuals in DoD Child Care Services Programs. Adult-to child ratios shall follow the staff requirements of AFI 34-144, Child and Youth Services, in particular paragraphs 12.6. and 12.8. The contractor shall provide 10 hours of childcare service for Family Retreats. The numbers of children may be different at each event but shall not exceed 30 children per retreat. The 67CW/HC Chapel Staff will provide a confirmed total number of children and their associated ages for each event to the contractor at least seven (7) business days in advance of the scheduled event.

1.5.2. Background Checks for Childcare staff. The contractor will ensure that all childcare providers meet the background check licensing requirements for Texas. A minimum of FBI Fingerprint Check and State Criminal History Repository Check are required for compliance with DoDI 1402.05, Background Checks on Individuals in DoD Child Care Services Programs. The contractor will be responsible for verifying that all childcare workers have had the appropriate background checks completed and that said childcare workers follow the appropriate state guidance.

1.5.3. Childcare On-site. The contractor shall provide on-site childcare at the same hotel or facility where the retreat training is provided. For the Marriage retreats childcare will range from estimated ages of 0-13 years old. For the Family Retreats, a maximum of 30 children may participate, with children 6 years old and under assigned to childcare, and children 7 years and older assigned as active participants with their parents in the Family Retreat program. The Government reserves the right to allow for any aged child as needed for up to a max of 30 total children.

1.5.3.1. The contractor shall provide childcare, meals, and room(s) for children up to the quantities listed in the monthly event information document for Marriage and Family Weekend Retreats by a licensed and government approved childcare provider. Contractor must ensure childcare providers adhere “Minimum Standards for Child-Care Centers, Child Care Regulation Texas Health and Human Services Commission” can be found at this link: Minimum Standards for Child Care Centers (texas.gov). The list of childcare providers shall be submitted to the event facilitator for approval three (3) days prior to event start date. The number of rooms needed will be determined by the ages and individual special needs of the children attending. The numbers of children may be different at each event, and an estimated number of children shall be presented by the 67 CW/ HC Chaplain Corps to the contractor within 21 days prior to the start date of each listed event. The 67 CW/ HC Chaplain Corps shall provide a confirmed total number of children and their associated ages for each event to the contractor at least seven (7) working days in advance of the scheduled event. The numbers of children may be different at each event but will accumulate to an average of 30 children per event. Government shall not expect a credit for partial attendance or non-attendance of children confirmed for each event. Documentation of license for each provider will be on file with the 67CW/HC Chaplain Corps no later than five (5) working days before each retreat.

1.5.4. The childcare provider will provide care and developmentally appropriate activities for children and/or young adults with/without disabilities. Saturday night movie is acceptable but must include an alternative activity for those unable/unwilling to participate. The movie must be approved by the event facilitator before showing.

1.5.5. The contractor shall ensure childcare providers submit a childcare activity plan and alternative activities, carefully considering disabilities and unique care needs of the registered children. The plan shall be submitted to the event facilitator for approval three (3) days prior to event start date.

1.6. ADDITIONAL REQUIREMENTS.

1.6.1. Annual Familiarization. The contractor shall provide information and content updates for the Marriage Weekend Retreats, Family Weekend Retreats, Single Airman Resiliency Weekend Retreats and Date Nights at the beginning of each contracting year to all Chapel staff members. This https://www.hhs.texas.gov/sites/default/files/documents/doing-business-with-hhs/provider-portal/protective-services/ccl/min-standards/chapter-746-centers.pdf https://www.hhs.texas.gov/sites/default/files/documents/doing-business-with-hhs/provider-portal/protective-services/ccl/min-standards/chapter-746-centers.pdf familiarization will be comprehensive and include a full breakdown of the curriculum and will not exceed one (1) day. Chapel staff members will be able to provide input to the instruction to ensure that it best fits the audience needs. This will be conducted at the 67th CW Chaplain Corps prior to the first event for each contract year.

1.6.2. Instructor information and Biographies. The contractor shall provide information on the primary and secondary (if applicable) instructors, as well as a biography of each instructor, coach, and faculty member that will be in attendance at the Marriage Weekend Retreats, Family Weekend Retreats, Single Airman Resiliency Weekend Retreats and Date Nights. Biographies at a minimum will include name, education, experience, credentials, and a photograph. Instructor information and biographies will be due to the facilitators no later than 14 workings days prior to each event.

1.6.3. Changes. The contractor shall make a good faith effort to accommodate roster changes due to military obligations up to the day of the event. The Chapel staff will work to ensure that these changes are minimal and do not affect the number of rooms or childcare providers that were required upon the original roster being sent.

1.6.4. Participant Survey. The contractor shall submit participant survey feedback to the event facilitator within five (5) working days at the conclusion of each retreat or date night.

1.7. DELIVERABLES. All deliverables must meet professional standards and meet the requirements set forth in contract documentation. The contractor will be responsible for delivering all end items specified. The following items are sample of deliverables that fall within the scope of the aforementioned tasks and all other stated deliverables.

TITLE Paragraph When to submit DIST Copies Draft Retreat Schedules

1.1.4.1., 1.2.4.1., 1.3.4.1, 20 working days prior to the event

Wing Chaplain 1EA

Final Retreat Schedules

1.1.4.1., 1.2.4.1., 1.3.4.1

14 working days prior to the event

Wing Chaplain 1 EA

Childcare Providers for Retreat

1.5.3.1 3 working days prior to the event

Wing Chaplain 1EA

Childcare Provider License for Retreat

1.5.3.1 5 working days before each retreat.

Wing Chaplian 1 EA

Childcare Activity Plan for Retreat

1.6. 3 working days prior to the event

Wing Chaplain 1EA

Retreat or Date Night Annual Familiarization

1.6.1. The beginning of

each performance period and before the first event

Wing Chaplain 1EA

Retreat and 1.6.2. 14 working days Wing Chaplain 1 EA

Date Night Instructor info and Biographies prior to the event

Retreat or Date Night Participant Survey

1.6.4 5 working days after each event

Wing Chaplain/ Event Facilitator

1 EA

Draft Date Night Curricula

1.4.3. 20 working days prior to the event

Wing Chaplain 1 EA

Final Date Night Curricula

1.4.3. 10 working days prior to the event

Wing Chaplain 1 EA

Date Night Marketing Material

1.4.6. 30 working days prior to the event

Wing Chaplain 1 EA

Date Night Attendee Registration/Sig n-up List

1.4. 5 working days prior to the event

Wing Chaplain 1 EA

Date Night Evaluation Report from Contractor

1.4. 5 working days after the event

Wing Chaplain 1 EA

1.7.1. Event Schedules. The contractor shall provide a schedule for each scheduled Marriage Weekend Retreat, Family Weekend Retreat, Single Airman Resiliency Retreat and Date Night respectively to the event facilitator. A sample schedule is at Attachment 1.

1.7.2. Deliverable Instructions. Deliverables will be submitted electronically, if possible, and hard copy if wet signature is required, and will be compatible with AF-standard desktop applications.

Deadlines to meet are listed in the Service Summary.

2.0. SERVICE SUMMARY (SS): The contract service requirements are summarized in performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimally acceptable levels of service required for each requirement. These thresholds are critical to mission success.

RETREAT

Performance Objective

PWS Paragraph Compliance Threshold

Compliance

SS-1, Lodging, Meeting 1.1.1., 1.1.2.

1.2.1., 1.2.2., 1.3.1., 1.3.2.

Written complaint There shall not Spaces and amenities shall by Retreat be more than 3 be clean, have adequate attendees Written seating, type of amenities complaints per and available beds for Retreats Retreat SS-2, Meal menu choices provided to Chapel Staff no later than 5 days prior to retreat

1.1.5., 1.2.5., 1.3.5.

Receipt of proposed Menus

100% on-time

SS-3, Childcare shall be provided by licensed/approved provider for the Family and Marriage Retreats.

1.4. Documentation of

license for each provider will be on file with the 67CW/HC Chaplain Corps no later than five (5) days before each retreat

DATE NIGHT

Performance Objective

PWS Paragraph Compliance Threshold

Compliance

SS-1, Restaurant, meals and logistical support for Date Nights.

1.1. Written complaint

by Retreat attendees

There shall not be more than two (2) valid written complaints per Date Night

SS-2, Proposed menu shall be submitted to the 67 CW/HC Chapel Staff no later than fourteen (14) business days prior to the date night.

1.4. Receipt of Draft

Curricula

3.0. GENERAL INFORMATION.

3.1. Alternate Dates. The Government may have to reschedule events due to unforeseen circumstances. The Government reserves the right to reschedule an event at no additional cost, provided that at least a ten (10) day notice is provided to the contractor in writing. The contractor shall propose dates for the rescheduled event(s).

3.1.1. Cancellation. In the event of total cancellation, the government will provide fair and reasonable consideration to the contractor as deemed appropriate by the specific circumstance. In the event of postponement, the contractor shall work with the Government in good faith to reschedule the event.

3.1.2. Emergency Plan. The contractor shall maintain emergency contingency plans for all event attendees based on event location. This contingency plan must include at minimum the following emergency responder contact information (to include organization name, address, and non-emergent phone number) as well as applicable evacuation plans:

Local hospital/EMS Local law enforcement Local fire contact information Local evacuation information in case of a natural disaster

The contractor shall be able to provide an electronic copy of the contingency plan to the Chapel Staff as requested or on a case-by-case basis.

3.2. Contractor Personnel. The contractor shall provide a Point of Contact POC) who shall be responsible for the performance of the work. The name of this person and an alternate or alternates, who shall act for the contractor when the manager is absent, shall be designated in writing to the contracting officer prior to the contract start date. The POC or alternate(s) shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract.

The POC and alternate(s) must be able to read, write, speak, and understand the English language.

3.3. Recognized Holidays. The contractor is not expected to work on any of the following holidays:

New Year’s Day Martin Luther King Jr.’s Birthday President’s Day Memorial Day Independence Day Juneteenth Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

3.4 Safety Contractor personnel shall comply with all applicable laws and safety regulations.

Compliance with Occupational Safety and Health Administration (OSHA) and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor, and the Government shall assume no liability or responsibility for the contractor’s compliance or non-compliance with such responsibilities.

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