PWS Customs Broker Services AUS_draft.docx

CUSTOMS BROKER SERVICES

PERFORMANCE WORK STATEMENT (PWS)

1.0 GENERAL INFORMATION

1.1 General: This is a non-personnel services contract to provide customs broker services to United States Government (USG) cargo arriving and departing Richmond RAAF and Alice Springs, Australia. The USG shall not exercise any supervision or control over contractor personnel performing the services within this PWS.

1.2 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and services necessary to perform customs broker services as defined in this PWS.

1.3 Background: USG require customs broker services to complete customs clearance and facilitate all associated paperwork and processes in accordance with Australian tariff and customs laws, rules, and regulations for imported and exported goods.

1.4 Scope: The contractor shall provide customs broker services necessary to complete cargo clearance through the Australian Border Force (ABF) Customs to include documentation required for cargo to enter and depart the country of Australia. USG will provide required information to the contractor to complete customs clearance for shipments entering and departing Australia.

1.5 Holidays: The Contractor may be required to work during Australian and United States holiday periods as required by the period of performance.

1.6 Hours of Support: The Contractor shall be available 24 hours/day, 7 days/week via telephone and/or e-mail to provide custom broker services, resolve clearance issues, and/or answer customs questions during the contract period of performance.

1.7 Place of Performance: The work to be performed under this contract will be performed at designated airports in Australia.

1.8 Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use.

2.0 CUSTOMS BROKER SERVICES

2.1 The Contractor shall furnish customs broker services necessary to clear cargo through Australian Border Force Customs in accordance with all tariff and customs laws, rules, and regulations for imported and exported goods within 24 hours of receipt of required information. USG will provide required information to the contractor no later than 72 hours before aircraft departure from Aerial Port of Debarkation.

2.2 Using information from the air cargo manifest provided by USG for Import Declaration, the Contractor shall complete entries in the Integrated Cargo System (ICS) to provide customs clearance and advance notification to Department of Agriculture, Fisheries and Forestry (DAFF) and ABF for the air mission’s cargo.

2.3 The contractor shall provide daily status to the USG Points of Contact (POCs) as to the Customs Pre-Clearance Status.

2.4 The USG will provide the following information for cargo on chartered and military flights required to clear customs.

a. Flight itinerary

b. Port of debarkation and estimated date/time of landing

Once pre-clearance is granted, the Contractor shall provide:

a. Customs clearance number to the supported unit and all points of contacts designated by the USG unit POC or Contracting Officer

b. Copy of the manifest/invoice that shows number of pieces, description of goods, weight in KGs of goods (DD 1750 or excel spread sheet)

c. c. Advise customer of cleaning requirements required by Department of Agriculture, Fisheries and Forestry (DAFF) to include those found at: https://www.agriculture.gov.au/biosecurity/avm/military

3.0 WORKLOAD ESTIMATE

3.1. Additional Workload (Optional): The Contractor shall be ready to support additional transactions in each month due to USG requirements. The level of support for service will be the same type as listed above in 2.0 CUSTOMS BROKER SERVICES. The contractor shall be able to support different arrival/departure locations in Australia.

4.0 CONTRACT MANAGEMENT

4.1 Contract Manager: The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person, and an alternate or alternates who shall act for the Contractor when the manager is absent, shall be designated and provided to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract.

4.2 Contracting Officer: A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the USG. The Contracting Officer is the only authorized person who can legally bind the Government and who can make changes to the terms and conditions of this contract.

4.3 The USG POCs and Contracting Officer names and contact information will be provided to the Contractor upon award.

4.4 The Contractor shall not comply with any order, direction, or request of USG personnel that goes beyond the scope of this performance work statement unless it is issued by the Contracting Officer.