PWS CoStar 2026_Redacted.pdf

PERFORMANCE WORK STATEMENT

Internal Revenue Service

FY26 CoStar Subscription Database POP 08/11/26-08/10/27

C.1 INTRODUCTION/OVERVIEW

The IRS Large Business and International Division’s Engineering and Valuation. group identifies and evaluates the reference materials available to meet the needs of its Engineering and Valuation Specialists (Engineers, Appraisers, and Financial Analysts).

C.2 BACKGROUND

The LB&I Division’s Engineering and Valuation Group specializes in providing technical support on engineering and valuation issues for large and complex business tax returns.

Specialists work in areas such as real estate appraisal machinery and equipment valuation, cost segregation studies, and R&E tax credit claims.

The LB&I Appraiser specialists require access to a database with both nationwide current and historical real estate market transactions to perform research to value commercial real estate property. CoStar Realty Information, Incorporated’s database provides comprehensive and up-to-date commercial real estate data, including ownership records, sales transactions, lease information and market trends. The CoStar database allows the IRS Appraisers to properly evaluate commercial properties and understand current market conditions and has historically proven to be the only database of its kind.

C.3 DESCRIPTION OF SERVICES

The CoStar database vendor (“vendor”) will provide:

1) The vendor shall provide access to their CoStar Suite Professional Database, United States data, including data for approximately 50 markets across the continental United States, via an internet accessed application. As more researched markets are added throughout the term of the agreement, the IRS will automatically be given access to those new markets as part of the US data coverage.

2) This data must be as current and as real-time as possible given the dynamic, subjective nature of real estate information. IRS acknowledges that inaccuracies and omissions will exist in the database and that it is impossible for such a database to be literally "real-time" or completely accurate or comprehensive.

3) The Vendor will provide the IRS with Twenty (20) user accounts located nationally.

Many of the IRS employees have names similar to existing accounts with the vendor.

The vendor will make every effort to keep the IRS user account names separate and distinct from any existing CoStar personal accounts with a name similar to that of the IRS employee’s name.

4) The Vendor will add/delete user accounts at the request of the IRS LB&I representative. This will be needed due to retirements, new hires and employees moving to different positions.

5) The Vendor will provide help desk and technical support to users.

6) The Vendor will provide detailed usage reports about the user’s use of the subscription upon request of the IRS representative.

7) The IRS will have unlimited access to database information, with no annual cap on usage of the database subscription.

8) The IRS will have unlimited access to the database functionality,

9) The IRS requires timely access to experienced customer support. The Vendor will provide help desk and technical support to users.

10) The vendor must provide training of IRS employees upon request. The vendor will work with the IRS to structure the training provided.

C.4 REQUIRED DATA

The vendor shall provide full access to their CoStar Suite Professional Database, United States data, including data for approximately 50 markets across the continental United States, via an internet accessed application. As more researched markets are added throughout the term of the agreement, the IRS will automatically be given access to those new markets as part of the US data coverage.

PERFORMANCE STANDARD – REQUIRED DATA

The vendor shall provide access to the CoStar subscription data 24 hours a day, 7 days a week.

The data shall be updated with the same frequency as available to normal commercial customers.

User access to the help desk will be provided during business hours.

C.5 INFORMATION ACCESS

The information shall be available to the users by means of a high-speed internet website. The website shall be useable via IDs and passwords. Access will be available to IRS employees 24 hours a day, seven days a week.

PERFORMANCE STANDARD – INFORMATION ACCESS

Requested information is provided to authorized IRS users as follows:

1. Compatible with Windows 10 or later and can link and export data to PDF, Microsoft Office

365 version of Microsoft Excel, Access, and Word. In addition to the preceding operating system and applications, the Contractor shall:

a) Maintain compatibility with the latest version of the Microsoft Operating System and Excel, Access, and Word applications,

b) Browser – Maintain compatibility with latest versions of Microsoft Edge and

Google Chrome

c) Complies with Section 508 of the Rehabilitation Act of 1973, and

d) Available online using high-speed network.

2. Website access is by use of ID and password.

3. Account issuance is restricted to the IRS point of contact.

C.6. HELP/SUPPORT IN USE OF DATABASE

The vendor will:

1. Provide unlimited telephone Help Desk/Support to users of the database. The support shall include a means for individual users to contact the contractor, during normal business hours, to secure assistance in the use of the product, including but not limited to questions dealing with information on the data base, use of the software attached to the database in terms of searching the database, compiling information, outputting information, generating reports etc., from analysts with expertise in the CoStar subscription. Support must be provided within 2 business days.

2. Provide this help/support beginning on Period of Performance start date.

PERFORMANCE STANDARD – HELP/SUPPORT IN USE OF DATABASE

Help/Support in the use of database will:

1. Be provided initially to make the database accessible to users.

3. Assist users in questions dealing with specifics of the data, accessing the data, use of any attached software and downloading of data during normal business hours for the length of the contract.

4. Help/Support will be available to users from the beginning on the contract’s award date.