PWS CMS.docx

Office of the Under Secretary of Defense (Comptroller) Comptroller Mission Support Performance Work Statement December 8, 2023

1. Background The Under Secretary of Defense (Comptroller)/Chief Financial Officer (USD(C)/CFO) is the Principal Staff Assistant and advisor to the Secretary of Defense for budgetary and financial matters. The USD(C)/CFO focuses on budgetary formulation and execution; financial management (FM) and oversight; improvement of the DoD financial management workforce; improvement and integration of performance and financial information and achievement of audit readiness; financial systems; accounting policy; contract audit administration; and financial management improvement programs.

DoD Directive 5118.03, Under Secretary of Defense (Comptroller)/Chief Financial Officer, Department of Defense, identifies responsibilities and functions, relationships, and authorities of the USD(C)/CFO. In performing assigned responsibilities and functions, the USD(C)/CFO exercises authority, direction, and control over the Deputy Under Secretary of Defense (Comptroller) (DUSD(C)); the Director, Defense Finance and Accounting Service; and the Director, Defense Contract Audit Agency.

In March 2022 the USD(C) released the first-ever DoD FM Strategy to guide Department-wide priorities for the FM community. The Strategy defines the FM mission, vision, and guiding principles, and it identifies strategic goals and objectives. The Strategy is available at https://comptroller.defense.gov/Financial-Management/DoD-FM-Strategy/.

In August 2023 the Commission on Planning, Programming, Budgeting, and Execution (PPBE) Reform released an interim report addressing requirements Congress identified in Section 1004 of the national Defense Authorization Act for Fiscal Year 2022. The Report is available at https://ppbereform.senate.gov/interimreport/.

2. Objective and Scope

2.1. Objective

The Department is seeking a select number of firms to support the mission of the DoD Comptroller, promote achievement of the FM Strategy goals and objectives, address areas highlighted in the Commission on PPBE Reform August 2023 Interim Report, and assist Leaders with emergent DoD and Fourth Estate Comptroller requirements. Firms shall have successful experience in the areas of FM workforce management; budget process optimization; financial statement audit and audit remediation; business systems; data analytics; and management initiatives.

2.2. Scope

The scope of this requirement includes all the services and supplies necessary to carry out the mission of the Under Secretary of Defense (Comptroller).

3. Critical Task Areas

3.1. Task Area 1: FM Workforce Development and Management

The contractor shall support the Department’s objectives to build and maintain a premier FM workforce, optimize and evolve FM training solutions, and foster an FM community of practice. The Department requires support for the recruitment, talent management, retention, training, and professional development of the DoD financial management workforce and strategic workforce planning.

3.2. Task Area 2: FM Reform and Budget Process Optimization

The contractor shall support the Department’s objectives to reform the DoD Planning, Programming, Budgeting, and Execution process; optimize budget to execution; manage cost, performance, and risk; foster a high integrity funds control environment; and provide expertise with the DoD PPBE process. The Department requires support to achieve economy and efficiency in the operations of the Department through sound business judgment and effective fiscal planning and control using modern enterprise solutions.

3.3. Task Area 3: Financial Operations and Audit Support

The contractor shall support the Department’s objective to accelerate the path to obtaining an unmodified audit opinion of its financial statements and systems. The Department requires support for effective and efficient financial management operations; development and execution of financial improvement and audit remediation strategies, plans, and guidance; and post-audit sustainment.

3.4. Task Area 4: Business Systems

The contractor shall support the Department’s objectives to obtain a secure systems environment, leverage innovative digital and automation solutions, and simplify FM regulation and policy. The Department requires support that will optimize end-to-end business processes, streamline FM systems, and simplify regulations and policies.

3.5. Task Area 5: Data Analytics

The contractor shall support the Department’s objectives to drive universal use of secure, single-source reporting and instill confidence in FM data for decision-making. The Department requires support that ensures DoD leaders have access to high quality data analytics for decision-making through a business framework that simplifies processes, standardizes systems and information, and promotes financial policies and internal controls.

3.6. Task Area 6: Management Initiatives

The contractor shall support other tasks as needed to assist the Department in achieving goals and related emergent priorities. Examples include responding to an OMB Directive or recently enacted public law; providing data analytics support for a contingency such as a pandemic or armed conflict involving an ally; performing a DoD audit performance assessment; conducting a business process analysis of alternatives for the common budget line item structure; or developing and maintaining a cost model that employs DoD and Service cost factors to model military deployments with user-specified operating assumptions.

4. General Requirements

4.1. Security

Overarching security requirements and contractor access to classified information shall be as specified in the DD Form 254. The contractor shall have a Top-Secret facility clearance at the time of quotation submission and shall maintain it throughout contract performance. Each individual task order will identify the security requirements for contract personnel.

4.2. NAICS

Most of the work associated with this requirement is in the following NAICS codes:

541211, Offices of Certified Public Accountants;

541219, Other Accounting Services;

541511, Custom Computer Programming Services;

541512, Computer System Design Services;

541519, Other Computer Related Services;

541611, Administrative Management and General Management Consulting Services;

541990, All Other Professional, Scientific, and Technical Services; and 611430, Professional and Management Development Training.

4.3. Non-Personal Services

The Government shall neither supervise contractor employees nor control the method by which the contractor performs the required tasks. Under no circumstances shall the Government assign tasks to or prepare work schedules for individual contractor employees. All contractor personnel shall identify themselves as contracted support personnel in all forms of communication with all entities with whom the Government has business dealings. It shall be the responsibility of the contractor to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately.

4.4. Business Relations

The contractor shall successfully integrate and coordinate all activities needed to execute the requirements specified herein. The contractor shall manage the timeliness, completeness, and quality of the contract deliverables. The contractor shall provide corrective action plans, proposal submittals, timely identification of issues, and effective management of all contractor personnel (including subcontractors). The contractor shall seek to ensure customer satisfaction and professional and ethical behavior of all contractor personnel.

4.5. Contract Administration and Management

The Contractor shall provide a Central Point of Contact (CPOC) who shall be responsible for the overall functioning of this BPA. The CPOC shall be the single point of contact for the Contracting Officer. The CPOC shall serve as the primary point of contact to receive and respond to task order requests. The name of the CPOC, and the name(s) of any alternate(s) who shall act for the Contractor in the absence of the CPOC, shall be provided to the Government. Additionally, the Contractor shall not replace the CPOC without prior approval from the Contracting Officer. The CPOC or alternate in the CPOC’s absence shall be available via telephone within eight business hours of notification.

The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned by the contractor to the requirement.

The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. The contractor shall have a single point of contact between the Government and contractor personnel assigned to support contracts or task orders. The contractor shall assign work effort and maintain proper and accurate time keeping records of personnel assigned to work on the requirement.

The contractor shall make all necessary travel arrangements for its employees. The contractor shall provide administrative support to employees in a timely fashion (time keeping, leave processing, pay, emergency needs).

4.6. Subcontract Management

The contractor shall be responsible for any subcontract management necessary to integrate work performed on this requirement and shall be responsible and accountable for subcontractor performance on this requirement. The prime contractor will manage work distribution to ensure there are no Organizational Conflict of Interest (OCI) considerations. Contractors may add subcontractors to their team after notification to the Contracting Officer.

4.7. Contractor Personnel, Disciplines, and Specialties

The contractor shall accomplish the assigned work by employing qualified personnel with appropriate combinations of education, training, and experience. The contractor shall match personnel skills to the work or task. The contractor shall provide the necessary resources and infrastructure to manage, perform, and administer the contract.

The contractor must maintain an adequate work force for the uninterrupted performance of all tasks defined in this PWS. If personnel for any reason become unavailable for work under this task order for a continuous period exceeding 30 calendar days, the contractor shall provide a replacement for such personnel.

The contractor shall ensure that all its employees have been properly trained, including training required as part of the onboarding process, and are certified as qualified to perform assigned tasks under this PWS, within one week of in processing to OUSD(C). The Government will provide or coordinate training on any new Government-provided equipment, Government processes, or Government-directed training (e.g., Cybersecurity). If such training requires travel on the part of contract employees, local travel costs (e.g., Metro) shall be borne by the contractor.

4.8. Location and Hours of Work

Services associated with this effort will be performed On-site at Government facilities in the Washington, DC and surrounding metropolitan area and Off-site at contractor facilities and alternate work locations, if telework is authorized.

Normal workdays are Monday through Friday except U.S. Federal Holidays. Normal OUSD(C) work hours are during the period 0700 to 1800 EST/EDT. Contract employees start not earlier than 0700 and not later than 0900. Contract employees shall be available during core hours of work, which are from 0900 to 1530 daily. Work schedule variances may be identified at the task order level. During designated Government non-work days or other periods when Government offices are closed, the contractor shall be responsible for determining whether and where its employees will work.

4.9. Telework

The Government may authorize contractor employees to telework when it is in the best interests of the Government. For telework to be authorized, the contractor must have an established telework program subject to review by the Government. To the extent possible, the contractor’s telework program should align with Department of Defense Instruction (DoDI) 1035.1, Telework Policy.

The contractor shall initiate and maintain telework agreements with all contractor employees who are subject to telework. Telework will be at no additional cost to the Government. The contractor is responsible for providing internet access required for telework.

Contractor employees shall provide services from their approved telework locations IAW DoDI 1035.1.

4.10. Travel

Local travel is defined as travel within a 100-mile radius of a contractor employee’s duty station (e.g., the Pentagon) and shall be included in the price of each task order and is not reimbursable. Local travel may be required under task orders to meet the requirements in specific offices.

Non-local Travel. The Government shall reimburse the contractor for all non-local travel at the task order level that was authorized in advance by the COR for reasonable travel related expenses. All non-local travel shall be in accordance with FAR 31.205-46 and the Joint Travel Regulations. Contractor payment claims shall include applicable documentation to support actual costs incurred (e.g., airfare and hotel or lodging receipts) as well as any receipts valued at or above $75.00. Failure to provide appropriate documentation may result in loss of reimbursement of travel expenses. Travel not in compliance will be at the contractor’s expense.

4.11. Data Rights

See DFARS 252.227-7014 and 252.227-7015 for details on Data Rights.

4.12. Organizational Conflict of Interest

Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications, or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer. In the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

4.13. Contracting Officer Representative

A Contracting Officer Representative (COR) is assigned to each task order. The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor contractor's performance and notify both the Contracting Officer and contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry for contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. Only the Contracting Officer can make changes to the contract or this PWS and any such changes are not effective unless directed in writing by the Contracting Officer.

4.14. Privacy Act and Personally Identifiable Information

Contractor personnel may have requirements to access Privacy Act information including Personally Identifiable Information during the performance of this task and will be required to comply with all measures required to appropriately protect the information.

Contractor personnel are required to complete annual Government Privacy Act and Personally Identifiable Information training and maintain appropriate training records.

4.15. Government Furnished Materials

The Government will determine the availability of materials, office space, communications capability, and information for use by the contractor at the task order level.

4.16. Quality

4.16.1. Quality Control

The contractor shall develop a Quality Control Plan (QCP) and maintain an effective quality control program to ensure it performs services in accordance with this PWS and each task order. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor's QCP is how the contractor ensures that the work complies with the requirement of the contract.

The contractor shall submit their QCP to the Contracting Officer within 10 business days of award of each task order. If the contractor revises the QCP, the contractor shall submit the revised QCP to the contracting officer within 10 business days after revisions are complete. The Contracting Officer may notify the contractor of required modifications to the plan during the task order period of performance. The contractor shall then modify the QCP and obtain acceptance of the plan by the Contracting Officer. The QCP shall be subject to the Government's review and approval. The Government may find the QCP "unacceptable" whenever the contractor's procedures do not accomplish quality control objective(s). The contractor shall revise the QCP within 10 business days from receipt of notice that QCP is "unacceptable."

4.16.2. Quality Assurance Surveillance Plan (QASP)

The Government shall monitor the contractor's performance at the task order level in accordance with the Government's QASP.

5. Contractor Personnel

5.1. Qualified Personnel.

5.1.1. The Contractor shall provide qualified personnel to perform all requirements specified in task orders awarded under this BPA. Additional requirements within scope may be specified in each task order awarded under this BPA. The Contractor personnel shall have knowledge of current Commercial and Government-wide policies and regulations concerning accounting standards, auditing standards, financial reporting and financial management, and information technology. Contractor personnel shall have current knowledge of accounting principles and standards to ensure the Chief Financial Officer Act of 1990 and related issues can be effectively addressed. Contractor personnel shall have sufficient knowledge of concepts, standards, and analytical and evaluation methods as they relate to requirements in this BPA. The Contractor personnel shall have sufficient skill to apply appropriate program evaluation and measurement techniques in determining the extent of compliance with rules and regulations issued by the DoD or other relevant Government Agencies. All contractor personnel supporting this effort shall read, write, and speak English at the college graduate level. All contractor personnel shall be proficient in use of applications available in the DoD365 Cloud Environment.

1.1.

1.2.

5.1.2. Each individual employed in support of this BPA or any subsequent task order shall be a citizen of the United States of America. The Contractor shall ensure that this provision is expressly incorporated into any and all subcontracts and subordinate agreements issued in support of this BPA.

5.1.3. The Contractor shall not employ any person who is an employee of the United States Government.

5.2. Employee Identification.

5.2.1. All Contractor employees visiting DoD facilities shall wear identification badges provided by DoD. Visiting Contractor employees shall comply with all Government escort rules and requirements. All Contractor employees shall identify themselves as Contractors when their status is not readily apparent and display at all times all identification and visitor badges in plain view above the waist. Contractor personnel attending meetings, answering Government telephones, and working in situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They shall also ensure that all documents or reports produced by contractor employees are marked as contractor products or marked to disclose contractor participation.

5.2.2. Contractor personnel shall obtain and maintain a Common Access Card (CAC) and the appropriate SIPRnet token to access all IT systems prior to conducting work under this BPA.

5.2.3. The Contractor shall provide such forms to or request such information from Contractor employees that may be necessary for obtaining a CAC. Completed forms and information shall be submitted as directed by the COR. Contractors are responsible for the accuracy and completeness of the information submitted and for any liability resulting from the Government's reliance on inaccurate or incomplete information.

5.2.4. Contractor or subcontractor employees who are declined a CAC are ineligible to perform work under this BPA. In such case the contractor is still responsible for providing employees or subcontractor employees who are eligible to perform work that requires a CAC. When an employee with a CAC is no longer performing work under this BPA, the Contractor shall notify the COR on the same day the employee stops working and shall deliver the CAC to the COR within seven (7) calendar days after such notification.

5.3. Employee Conduct.

Contractor employees shall comply with all applicable Government regulations, policies, and procedures (e.g., fire, safety, sanitation, environmental protection, security, "off limits" areas, wearing of parts of military uniforms, and possession of weapons) when visiting or working at Government facilities. The Contractor shall ensure contractor employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the DoD.

5.4. Employee Removal.

The Government may, at its sole discretion, direct the Contractor to remove any Contractor employee from DoD facilities for misconduct or security reasons. Removal does not relieve the Contractor of the responsibility to continue providing the services required under any task order awarded under this BPA. The Contracting Officer will provide the Contractor with a written explanation to support any request to remove an employee.

6. Deliverables The contractor shall provide deliverables as identified at the task order level.

7. Performance Requirements Summary The Performance Requirements Summary will be identified in each task order.