PWS - CEESIM_ RFGEN_ NEWEG Maintenance Support.docx
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- CEESIM, RFGEN, NEWEG Maintenance Support
- Solicitation number
- SS-AFRL-PZLEB-2025-0002
About this file
This is a Performance Work Statement (PWS) for maintenance support of Combat Electromagnetic Environment Simulator (CEESIM) systems and Radio Frequency Generator (RFGEN) section of the Next-Generation Electronic Warfare Environment Generator (NEWEG) at Wright-Patterson Air Force Base. The work supports the Air Force Research Laboratory's Integrated Demonstrations and Applications Laboratory (IDAL) within AFRL/RYWD.
The contractor must provide preventive and corrective maintenance, system/software upgrades, on-call support, parts evaluation/repair/replacement, spare parts management, and training for multiple CEESIM systems including the Verification and Validation System (VVS), Server Digital Generation Subsystem, Mission Emitter Development Station, Digital Generation System C, CEESIM-VPX, and High Speed Data Recorder. Key requirements include 15-day response time for corrective maintenance, repair turnaround within 12 weeks, repair cost estimates within 20% accuracy, and development of a Quality Control Plan. The contractor must maintain personnel with appropriate security clearances including Special Access Program (SAP) level access. The associated Sources Sought notice indicates responses are due by January 17, 2025 at 4:00 PM ET and the NAICS code is 811210.
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MAINTENANCE SUPPORT OF THE SYSTEMS AND SUBSYSTEMS FOR THE COMBAT ELECTROMAGNETIC ENVIRONMENT SIMULATORS (CEESIM), AND THE RADIO FREQUENCY GENERATOR (RFGEN) SECTION OF THE NEXT-GENERATION ELECTRONIC WARFARE ENVIRONMENT GENERATOR (NEWEG)
PERFORMANCE WORK STATEMENT (PWS)
23-Dec-2024
1.0 Scope:
This Performance Work Statement (PWS) defines the effort required for maintenance support of the Combat Electromagnetic Environment Simulator (CEESIM) systems and subsystems, and the Radio Frequency Generator (RFGEN) section of the Next Electronic Warfare Electronic Generator (NEWEG). The requirement is for the Air Force Research Laboratory, Sensors Directorate at Wright-Patterson Air Force Base (WPAFB), Ohio.
The CEESIM systems for this effort are: 1) Verification and Validation System (VVS) CEESIM Radio Frequency (RF) Threat Simulator system that includes the Synchronization and Control System (SCS), Advanced Compact Signal Measurement System (ACSMS), and Environment Generation and Analysis (EGA) Workstations; and 2) Server Digital Generation Subsystem (DGS) 3) Mission Emitter Development Station (MEDS) CEESIM RF Threat Simulator system that includes an EGA Workstation. 4) Digital Generation System C (DGEN-C) that generates Next-Gen Electronic Warfare Environment Generator (NEWEG) compliant Pulse Descriptor Words (PDWs) 5) CEESIM-VPX 6) High Speed Data Recorder The RFGEN section for this effort includes the RFGEN Threat System Simulator portion of the NEWEG.
1.1 Introduction:
This effort will provide scheduled preventive maintenance, corrective maintenance support on-site and at vendor location, system and software upgrade support on-site and at vendor location, on-call support, parts evaluation to include parts repair and/or replacement, CEESIM spare parts and training for hardware and software for the CEESIMs systems and sub-systems and RFGEN section cited above.
1.2 Background:
The purpose of this effort is to support dynamic, interactive environment simulation facilities to evaluate the effectiveness of Electronic Warfare (EW) equipment in support of hardware and software changes for deployed systems, and the developmental test and evaluation in the Integrated Demonstrations and Applications Laboratory (IDAL) within AFRL/RYWD The IDAL has 60 years of experience of producing novel, realistic, high-density reactive threat RF environments using the latest intelligence information to assess electronic warfare (EW) systems. The IDAL conducts collaborative applications research that integrates new sensor technologies into advanced system concepts focused on mission needs. The lab has various open and closed loop hardware-in-the-loop (HITL) simulators, including the CEESIM, to assess various electronic support, attack, and protection systems. The simulator systems in IDAL can create One v One, One v Few, One v Many, and Many v Many scenarios with intelligence-vetted models to assess current and next-generation Department of Defense (DoD) weapon systems in complex congested, competitive, and contested Radio Frequency (RF) environment.
The systems and subsystems cited in paragraph 1.0 are essential for simulations to support the missions of the Department of Defense (DoD). Therefore, it is critical that complete and timely maintenance support of this equipment within two weeks. is provided.
The RFGEN originated from the same purpose and need for the CEESIM simulators. Amherst’s RFGEN is another signal generation subsystem that is in the process of procurement by AFRL to complete the NEWEG system. The NEWEG architecture and IDD requirements being set by DOD standards.
2.0 Applicable Documents:
| Document Number |
| Date |
| Title |
| Requirement or Guidance |
| DoD 5230.25 |
| 18 Aug 1995 |
| Withholding of Unclassified Technical Data from Public Disclosure |
| Guidance |
| GEIA-STD-0007 |
| 4 August 2007 |
| Logistics Product Data |
| Requirement |
3.0 Requirements:
The Contractor shall perform the tasks described below for the systems and subsystems cited in paragraph 1.0, in accordance with present manufacturer specifications. The Contractor shall provide a Contractor’s Progress, Status and Management Report in accordance with (IAW) the Contractor’s Progress, Status and Management Report. (CDRL A001).
3.1 Receiving Support:
The Contractor shall perform equipment ‘receiving support’ in accordance with processes and procedures approved by the Government. The ‘receiving support’ shall include the following as a minimum:
• IDAL installation planning and site preparation
• Unpacking, setup, and installation of new and repaired equipment in IDAL
· Inspection and test of new and repaired equipment to ensure equipment is functional and performs to specifications approved by the Government
· Assisting the Government with the development, performance, and documentation of Acceptance Test Procedures (ATP) on new and repaired equipment
3.2 Preventative Maintenance Support:
The Contractor shall provide scheduled preventive maintenance. These visits will be scheduled at mutually agreed upon times. Preventive maintenance support shall include systems evaluation as well as software updates. Should the equipment malfunction within a one-half (1/2) hour period of operation immediately following completion of scheduled preventive maintenance, the Contractor shall restore the equipment to operational condition. Periodic preventative maintenance support shall include the following as a minimum:
· Scheduling preventative maintenance and mitigating conflict with IDAL system testing
· Performing scheduled preventative maintenance tasks on simulation equipment
· Recording and documenting tasks performed by date and by equipment serial number
· Documentation of maintenance tasks performed and equipment usage hours
3.3 Corrective Maintenance Support:
The Contractor shall provide on-call support after telephone or email notification by the Contracting Officer Representative (COR) or Technical Point of Contact (TPOC) that equipment is inoperative. The Contractor shall evaluate the inoperative equipment and inform the COR of the problem(s) with the equipment and the proposed solution with a time frame for repair, if repairable. (CDRL A003) The Contractor shall make site visits to AFRL to assess the condition and perform on-site repairs, as required, no later than fifteen (15) working days after telephone or electronic mail (email) notification for corrective maintenance at WPAFB.
The Contractor shall repair and/or replace failed assemblies and sub-assemblies as stated in the contract. All Beyond-Economical-Repair (BER) items will be reported to the Government when known by the Contractor. BER is the condition of a repairable item where the contractor estimates that the repair cost significantly exceeds 75% of its replacement value. The Contractor shall have 30 calendar days to notify the Government after receipt of the failed material stating whether they can repair the item or if the item is BER. The Contractor shall repair and/or replace defective software media or firmware for the aforementioned equipment as stated in the TO. (CDRL A003) The contractor shall notify the Government if the contractor receives a supplier quote that:
a. Has a substantial price increase is defined as regular product lines by qualified suppliers for components or parts that is priced more than 15% (fifteen percent) or $10,000 (ten thousand) dollars, whichever is less, as compared to the prime contractor’s price estimate or the most recent verifiable historical record.
and/or
b. Has an unacceptable delivery schedule extension is where time from order to delivery quoted by qualified suppliers for components or parts exceeds the prime contractor’s most recent verifiable historical records and shall cause contract delivery date delinquencies by 30 number of days. This includes delay attributable to Diminished Manufacturing Sources (DMS) (i.e. components or parts essential for the manufacture, repair or support of equipment that are no longer stocked or manufactured as a regular product line by qualified suppliers).
In considering the supplier quote, the contractor shall take into consideration supplier startup costs, cost and time to re-qualify other manufacturing sources, software upgrades and the feasibility of substituting parts meeting form, fit and function requirements. Additionally, the prime contractor shall provide a recommendation on how to resolve the DMS issue. Upon review of the issue and contractor’s recommendation, the Government will provide the contractor direction on how to proceed that may include further analysis of the supplier quote, or approval to proceed with the repair or replacement of parts/components, or to not continue and return the system. If the contractor learns that the Government technical direction will change the Terms & Conditions of the contract, the contractor shall notify the Contracting Officer. The change(s) may be implement using FAR Clause 52.243-2 Changes-Cost-Reimbursement Alt II or other clauses deemed appropriate by the Contracting Officer.
The Contractor shall provide upgrades specifically to parts of the CEESIM systems and RFGEN subsystem that are unrepairable or obsolete.
The Contractor shall ship and track all items that are sent for repair(s) to the destination defined in the task order.
The Contractor shall provide a maintenance data sheet for each on-call Corrective Maintenance service call. (CDRL A002) The Contractor shall not exceed the Material Ceiling. Once a requirement is known, the Contractor shall notify the CO and COR of the additional cost. See Materials Purchases under section 7.0 for additional material purchase requirements.
3.4 Spares Management Support:
The Contractor shall perform spares management support in accordance with processes and procedures approved by the Government. The spares will be Government owned items. Therefore, spares include repair parts, supplies and accessories. Spares management support shall include the following as a minimum:
· Storing, stocking, and issuing spares (storage space shall be provided by the Government at the IDAL)
· Shipping defective spares for repair
· Tracking, reporting, and documentation of inventory of spares required to maintain IDAL operations
· Provide status on repair efforts
3.5 Calibration Support:
The Contractor shall perform scheduled and corrective calibration support in accordance with processes and procedures approved by the Government. Calibration support shall include the following as a minimum:
· Scheduling calibration tasks when requested
· Notifying the Government by electronic submission when equipment needs periodic and corrective calibration within five business days prior to the calibration need date
· Documentation for all periodic and corrective calibration tasks
3.6 Training Support:
The Contractor shall provide detailed and system-unique training as defined in the contract. The Contractor shall provide training and training materials when hardware or software changes are required as defined in individual task orders. (CDRL A005). The Contractor shall provide standard system operating procedures as defined in individual task orders. (CDRL A004). The Contractor shall develop an informal training package as defined in individual task orders. (CDRL A005).
3.7 Testing Systems and Subsystems:
The Contractor shall perform verification testing of the systems within IDAL. The Contractor shall generate Acceptance Test Procedure (ATP) Reports as defined in individual task orders. (CDRL A006). The Contractor shall perform tests in accordance with Government-approved test procedures, where applicable. The Contractor shall perform pre-analysis of the resultant digital data, prepare data package, and distribute to the COR and TPOCs. (CDRL A002).
3.8 System Specifics:
3.8.1 CEESIM:
The Contractor shall provide maintenance and repair of all components of the system:
· Verification and Validation System (VVS) CEESIM Radio Frequency (RF) Threat Simulator system
· Synchronization and Control System (SCS)
· Advanced Compact Signal Measurement System (ACSMS)
· Environment Generation and Analysis (EGA) Workstations; and
· Server Digital Generation Subsystem (DGS)
· Mission Emitter Development Station (MEDS) CEESIM RF Threat Simulator system
· EGA Workstation
· Digital Generation System C (DGEN-C)
· CEESIM-VPX
· High Speed Data Recorder
3.8.2 RFGEN:
The Contractor shall maintain and repair their proprietary system and shall be readily available to interface with the Next-Generation Electronic Warfare Environment Generator (NEWEG) system as well as comply with the NEWEG Program Office latest IDD version.
4.0 Reports, Data, and Other Deliverables:
In performance of the support identified in this PWS, the contractor shall deliver reports, data, and other documentation in accordance with the applicable Contract Data Requirements List (CDRL) deliverables, as defined in the contract. All software and documentation developed and delivered under this contract shall remain the property of the U.S. Government.
5.0 Security
5.1 Personnel Security:
The contractor shall provide personnel with the appropriate personnel security clearance levels for the work to be performed. Access to SECRET information is required in the performance of this contract and shall be in accordance with the DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM), incorporating change 2, 18 May 2016, applicable DoD personnel security regulations, and DoD Contract Security Classification Specification (DD Form 254). The contractor shall maintain sufficiently cleared personnel to perform the tasks required by this PWS IAW the DD Form 254 and the contract. All contractor personnel shall possess the requisite security clearance, accesses, and need-to-know commensurate with the requirements of their positions. All contractor personnel with access to unclassified information systems, including e-mail, shall have at a minimum a favorable Tier 3 (T3) investigation.
5.2 Information Security:
The contractor shall implement and maintain security procedures and controls to prevent unauthorized disclosure and distribution of controlled unclassified information (CUI) in accordance with DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM). For Official Use Only information generated and/or provided under this contract shall be marked and safeguarded as specified in DoDM 5200.01, Information Security Program Manual (Volume 4) available at the following website: http://www.dtic.mil/whs/directives/corres/pdf/520001_vol4.pdf . Contractor shall not store or transmit CUI on personal information technology systems or via personal e-mail. Unclassified e-mail containing any DoD CUI shall be encrypted. Prior to sending CUI to any non-classified internet protocol router network (NIPRNet) addressees, the sender must first positively verify all recipients are authorized access to CUI and have need-to-know. Non-NIPRNet recipients must have a DoD compliant Private Key Infrastructure (PKI) certificate that enables electronic transmission via unclassified networks while protecting the CUI with a digital signature and encryption.
5.3 Communications Security (COMSEC):
The contractor will require access to COMSEC at government locations. U.S. cryptographic equipment inventory information, as well as the systems and manner in which each particular type of equipment is used, is for official use only. Publication or release of any related COMSEC information by any means by the contractor, without prior written approval of the contracting officer, is prohibited. The contractor must be a U.S. citizen, have a final Government security clearance with the appropriate personnel security background investigation for the level of classification involved, have strict need-to-know, have the appropriate COMSEC briefing before access is granted, and granted access only in conformance with procedures established for the particular type of COMSEC information involved. The contractor shall adhere to the DD Form 254 COMSEC security requirements, facility COMSEC material control and operating procedures, and all applicable COMSEC regulations, instructions, and policies. Prior approval from the Government Contracting Activity is required in order for a prime contractor to grant COMSEC access to a subcontractor.
5.4 Operations Security (OPSEC):
During the performance of this contract, access to classified information and documentation will be required. The contractor shall comply with the OPSEC requirements outlined within the DD Form 254.
The Contractor shall develop, implement, and maintain an OPSEC program to protect controlled unclassified activities, information, equipment, and material used or developed by the contractor and any subcontractor during performance of the contract. The contractor shall be responsible for the subcontractor implementation of the OPSEC requirements. The OPSEC program shall be in accordance with DoD operations security (OPSEC) requirements, to include:
· Assignment of responsibility for OPSEC direction and implementation.
· Planning guidance for the use of OPSEC practices and principles to identify vulnerabilities and apply applicable countermeasures. (Contact AFRL Industrial Security Office for a current OPSEC Annex and CI Guide).
· Establishment of OPSEC education and awareness training.
· Provisions for management, annual review, and evaluation of OPSEC programs.
· Flow down of OPSEC requirements to subcontractors when applicable Public Release. Disclosure of information is covered by DFARS 252.204-7000 Disclosure of Information, incorporated in Section I of the contract. Concerning subsection (a)(2), "information otherwise in the public domain" is information officially released into the public domain, e.g. via Distribution Statement A, and does not include information in the public domain that has not been officially released. For disclosure of unclassified information that has not been officially released, the contractor must seek specific approval from the Contracting Officer, with approval from the AFRL Public Affairs Office (PAO).
The Contractor shall comply with OPSEC requirements in accordance with DD Form 254 at a Special Access Program (SAP) level. Unclassified technical information shall be protected from disclosure to unauthorized personnel in accordance with “Withholding of Unclassified Technical Data from Public Disclosure,” DoD 5230.25, dated 18 August 1995.
5.5 Public Release:
Disclosure of information is covered by DFARS 252.204-7000 Disclosure of Information, incorporated in Section I of the contract, notwithstanding subsection (a)(2), the contractor must seek specific approval for disclosure of unclassified information even if the information already exists within the public domain.
5.6 Classified Meetings:
The Contractor will have access to classified threat data and may be required to attend classified meetings at a Government Special Access Program Facility (SAPF) or at any of the Contractor's facilities may be required.
5.7 Special Access Program (SAP):
The Contractor shall provide personnel with Special Access Program (SAP) level clearances for the on-site work to be performed.
6.0 Government Laboratories:
The Government will furnish access to Government laboratories for the Contractor to accomplish tasking described in this PWS. However, the Government reserves the right to control laboratory schedule and use of documentation and information required for the performance of this contract.
7.0 Material Purchases:
The contractor may be required to purchase incidental material in support of the TO's associated to this contract. The contractor shall manage material and consumable supplies at levels to meet mission requirements. The contractor must obtain prior written approval from the COR for any purchases valued under $10,000 (the micro-purchase threshold as defined in FAR 2.101 Class Deviation 2018-O0018 effective August 31, 2018). All COR-approved purchases shall be documented in the COR files for review by the Contracting Officer. The contractor must obtain prior approval from the Contracting Officer for any purchases valued over $10,000. To receive approval for the purchases, the contractor shall submit a consent package providing a description, price, evidence of adequate price competition, or if unavailable, a justification for use of a single source and a determination that the price is fair and reasonable. These requirements apply to all contractor purchases. The contractor shall follow the procedures in clause 52.244-2 Subcontracts Alt I and notify the Contracting Officer reasonably in advance of entering into any subcontracts that exceeds either simplified acquisition threshold ($250,000 as defined in FAR 2.101 Class Deviation 2018-O0018 effective August 31, 2018) or 5 percent of the total estimated cost of this contract.
8.0 Travel:
Travel for this requirement is non-local/long distance from the Contractor Facility to WPAFB will be on an as needed basis. The Contractor shall obtain COR approval prior to incurring any travel costs. The Contractor shall submit a Trip Report no later than 15 days after completion of each trip. (CDRL A007).
9.0 Quality Assurance:
In compliance with FAR 52.246, the Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.
The Government has the right to survey all services called for by the contract, to the extent practicable at all places and times during the term of the contract.
If any of the services performed do not conform to the contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase to contract price. When the defects in services cannot be corrected by re-performance, the Contractor shall take corrective action to ensure that future performance conforms to contract requirements.
9.1 Government Inspection:
The Government will evaluate the Contractor's performance under this contract in accordance with the QASP. Government methods of inspection other than those listed in the PWS (such as provided for by the Inspection of Services clause) may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures or other contract provisions. Any action taken by the contracting officer as a result of inspections will be according to the terms of this contract.
9.2 Contracting Officer’s Representative (COR):
CORs are representatives of the CO and will participate in the administration of this contract. After contract award, the Contractor will be provided with a letter identifying CORs and setting forth their duties and authorities.
9.3 Scope Changes:
Any matter concerning a change to the scope, prices, terms or conditions of this contract shall be referred to the CO.
9.4 Administrative Records:
All records, documents, and associated papers provided by the Government and generated during the period of this contract become Government property and will remain in place upon contract termination or completion. During the period of the contract, records, documents, and associated papers shall be available for review.
9.5 Quality Control:
The Contractor shall develop, implement, and maintain a comprehensive inspection system that assures compliance with all requirements of this task order IAW FAR Part 46, Quality Assurance.
9.6 Quality Control Plan (QCP):
The Contractor shall develop a QCP that demonstrates how the Contractor shall maintain an inspection system acceptable to the Government covering the services under this task order. The Contractor shall provide the QCP to the Government NLT 30 days after contract award date. The Contractor shall also provide updated versions to the Government within 15 days of implementation by the Contractor. (CDRL A002) The QCP shall demonstrate the Contractor's documented processes and procedures to monitor and control to include but not limited to:
· Objectives in the Performance Requirement Summary
· Subcontractor relationships
· Contractor and Subcontractor invoicing
· Non-conformances
· Contractor employee qualifications and certifications
9.7 Performance Evaluation:
Contractor performance is subject to surveillance by a Government COR to ensure compliance with this PWS to include performance quality. The Contractor shall comply with the following:
Access The Contractor shall permit the CO or authorized representative access to all work areas, records, and data used in the performance of the contracted services. The Contractor shall provide support, and not interfere with the CO, CORs, state, federal, and other designated personnel in the performance of their official duties. Access shall be provided as soon as possible, but not to exceed one (1) workday after the request.
Non-conformances. The Contractor shall identify and control non-conformances through root cause analysis, corrective actions and preventive actions. The Contractor shall focus on proactive identification and transparency of issues, and on eliminating the cause to prevent reoccurrence. The Contractor shall maintain records of non-conformities and actions taken. The Contractor shall correct and provide response to all Government-identified non-conformances IAW timeframes specified by the CO and/or the COR. This task order identifies two types of non-conformances: Minor and Major. All records of non-conformance and corrective actions will be documented in Performance Assessment Reports (PAR), Quarterly Surveillance Reports and Contract Performance Assessment Ratings (CPAR).
Minor Non-conformance. A minor non-conformance is a non-conformance, which by itself does not adversely impact the overall AFRL/PK mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. Minor non-conformances are typically low risk and may be communicated through a Corrective Action Report (CAR) form with the minor box checked or another documented Government communication method. Minor CARs are normally issued for any identified non-conformance; second notice minor CARs are normally issued for repeat non-conformances or failing to correct issues within a reasonable amount of time. Upon receipt of a minor CAR or another documented Government communication method addressing minor non-conformance, the Contractor shall complete applicable sections and return it to the CO or COR, as specified, within the time specified in the notice. A formal corrective action plan is not required for minor CARs. Minor non-conformances shall be documented in order to be used in support of a Quarterly Surveillance, Performance Assessment, or CPAR rating.
Major Non-conformance. A major non-conformance is a non-conformance that adversely impacts (or has the potential to impact) mission, safety of personnel and/or equipment, performance (quality), schedule (delivery), or cost. This type of non-conformance increases risk to the Government and therefore has a risk assessment rating of moderate or high. For example, a CO may find that a situation of increasing risk exists where there are a significant number of recurring minor non-conformances creating an indication of inadequate preventive measures/actions which lowers the Governments confidence that the Contractor can provide quality services on time and within costs. The CO may communicate major non-conformances on a CAR form with the major box checked or another documented Government communication method. A suspense date for the Contractor's corrective action plan will be included as well as a summary of the minor CARs and documented customer complaints, if any, that have preceded this issuance. Major non-conformances shall be documented in order to be used in support of a Quarterly Surveillance, Performance Assessment, or CPAR rating. The Contractor shall generate a formal corrective action plan for major CARs and other documented Government complaints/concerns that will address as a minimum:
· Action taken to fix the immediate problem
· Root cause analysis of the problem to determine cause
· Corrective action on the cause of the problem
· Actions taken to prevent recurrence
· CO will determine if a cure notice is required for unresolved non-conformance issues
10.0 Services Summary (SS):
The Services Summary table below specifies the Performance Objectives the Government will survey. The absence of any contract requirement from this section shall not detract from its enforceability nor limit the rights or remedies of the Government under any other provision of the contract including the clauses entitled "Inspection of Services" or "Inspection" in Section E of the contract and "Default" as in Section I of the contract. These include), FAR 52.246-3, Inspection of Supplies Cost-Reimbursement (May 2001), FAR 52.246-4, FAR 52.246-5, and Inspection of Services Cost-Reimbursement (Apr 1984), FAR 52.246-6 Remedies. In addition to the contractual remedies available, PMO will also utilize but are not limited to the following remedies for less than satisfactory performance: the input of validated quarterly Performance Assessment Report (PAR) information into task order source selections, annual Contract Performance Assessment Report ratings, which will also feed into task order source selections and price reductions on subsequent task order's, recommending the Contractor be placed in dormant status on the parent contract, and not exercising Task order options (off-ramps).
| SS# |
| PERFORMANCE OBJECTIVE |
| PWS REF |
| PERFORMANCE THRESHOLD |
| SURVEILLANCE METHOD |
| SS-1 |
| Rapid repair turnarounds |
| 3.2, 3.3 |
| The Contractor shall return repair items in less than 12 weeks per item unless otherwise approved by the Government. * |
| Routine Inspection of Deliverable Products/Services |
| SS-2 |
| Accurate repair estimates |
| 3.2, 3.3 |
| Actual item repair shall not exceed an additional 20% of the estimate. |
| Routine Inspection of Deliverable Products/Services |
| SS-3 |
| Adherence to Contractor |
QMS
| 9.6 |
| Prior to contract/order award, the Contractor shall submit a QCP, for acceptance by the Government IPT. |
100% compliance with the QMS is required.
Routine Inspection of Deliverable Products/Services
* The Contractor and the Government shall develop a list of agreed upon items that cannot meet this requirement due to third party data rights or component technology that makes this objective prohibitive.
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