PWS_CD_SLS_RFP 9JAN2023.docx

PERFORMANCE WORK STATEMENT

for

COBRA DANE

System Life-cycle Sustainment (SLS) Support Services

FA8723-23-C-0001

Revision 1 dated 9 Jan 2023

COBRA DANE Radar Division (SZQC) Strategic Warning and Surveillance Systems Acquisition Delta Space Systems Command (SSC) 130 W Paine St, Peterson SFB, CO 80914

Revision Notes:

Rev A: Draft for market research and sources sought purposes.

Rev 1: Final changes for Request for Proposal

1.0 BACKGROUND

The AN/FPS-108 COBRA DANE (CD) is a ground-based, computer-driven L-band (1175-1375 MHz) phased-array radar located at Eareckson Air Station, Shemya, Alaska. The system was operationally fielded in 1977 and later underwent a major system modernization program that was completed in 1993. CD is undergoing a number of modernization and Service Life Extension Program (SLEP) efforts. CD’s primary missions are Missile Defense (MD) and Space Domain Awareness (SDA) used for maintaining the catalog of near-earth orbiting satellites, including space debris, and providing early observation of new foreign launches (NFLs).

SSC/SZQC is the Government Program Management Office (PMO) (the ‘PMO’) responsible for the Operations, Maintenance and Sustainment (OM&S) of CD. The PMO includes personnel matrixed from the Strategic Warning and Surveillance Systems Directorate/Acquisition Delta. The PMO employs one prime contractor to provide vertically integrated OM&S services and additional contractors for modernization and SLEP projects. The PMO obtains program support through multiple contracts including this contract. This PWS only addresses the requirements for the ‘Contractor’ to provide support services under this contract. The PMO is located at Peterson Space Force Base (SFB), Colorado Springs, Colorado. The Contractor will interact with other Government offices and agencies (the ‘Government’) at various locations.

2.0 DESCRIPTION OF SERVICES

2.1 Purpose

This Performance Work Statement (PWS) defines the work to be performed by the Contractor to provide system sustainment support to the PMO for CD radar life-cycle management. This vehicle will leverage established, trusted relationships with the diverse CD multi-mission user communities and the PMO. This PWS references the Contractor’s knowledge of CD on multiple task descriptions. This knowledge is further identified in the PWS task below titled ‘Subject Matter Expertise’, including CD’s stakeholder agencies, and chain of command used for operational control.

2.2 Scope

The services required for this effort include system sustainment, technical, and functional, support across all phases of the CD Radar Life-cycle Management Framework to include System Development & Demonstration, Procurement & Deployment, and Operations & Support., by providing platform expertise, analysis, and guidance to the PMO. The Contractor shall facilitate Government communications and all activities necessary to ensure the accomplishment of timely and effective support, performed in accordance with the requirements contained in this PWS.

Scope of this PWS includes:

1. CD Radar

2. CD Systems

3. CD Missions

4. Software Support Capability

5. Quality Deficiency Reports Analysis

6. On-site Technical Advisor and Monitoring

7. Specialized Analysis and Data Processing

8. Performance Monitoring of CD

9. Program Office support with third party vendors

10. Program Office Process Support

11. Program Office Requirements Support

12. CD Stakeholder support (including chain of command for missions and responsibilities)

13. CD User Community Support

3.0 PERIOD OF PERFORMANCE

The services provided by the Contractor shall be accomplished using the following structure:

· One twelve (12) month base period (Services CLIN 0001)

· One nine (9) month period starting 3 months after base period start and running concurrently to the end of the base period for the Supportability Analysis Report (Supportability Analysis Report CLIN 0005)

· Four twelve (12) month option periods following the base period (Services CLINs 1001, 2001, 3001 & 4001)

· One six (6) month option period to extend services (Services CLIN 5001)

· A Travel CLIN (0002, 1002, 2002, 3002, 4002 & 5002), an Other Direct Costs (ODCs) CLIN (0003, 1003, 2003, 3003, 4003 & 5003), and a Data CLIN (0004, 1004, 2004, 3004, 4004 & 5004) for base and each option period. Note: The Travel CLINs will use PMO estimated values for proposal and contract award. Actual funded amounts may be adjusted based on PMO requirements.

4.0 GENERAL INFORMATION

4.1 Fundamental Work Requirements

The following technical and management support services are specified as a basic work requirement under this contract.

4.1.1 Program Management.

At a minimum, the Contractor shall provide a primary point of contact (Contractor Task Lead) to work with the PMO on all contract issues, respond to Contracting Officer (CO), Contracting Officer Representative (COR) or Program Manager (PM) requests in a timely manner as directed, and notify the CO of direction received from Government personnel that the Contractor considers outside the scope of PWS requirements prior to performing the work. The Contractor shall effectively and efficiently manage contract cost, schedule, performance and risk.

4.1.2 Reporting and Deliverables

Deliverables shall include (See Exhibit A CDRL Instructions):

4.1.2.1 Technical Report-Study Services: (A003 Technical Report-Study/Services DI-MISC-80508B) The Contractor shall provide (Deliverable): Feasibility Studies, Analysis of Alternatives, Trade Studies, System Interoperability Analysis, Process Improvement Analysis, Root Cause and Corrective Action (RCCA) Analysis, Metrics Trending Analysis, Supportability Analysis Report (SAR) updates, Performance Analysis, Studies, trip reports, data collections/deliveries, or other Miscellaneous reports as needed to meet detailed contract requirements.

Deliverable: CDRL A003, Technical Report-Study/Services DI-MISC-80508B.

4.1.2.2 Monthly Status Report: (A001 CDSLS Status Report DI-MGMT-80368A) The Contractor shall provide a monthly Progress Status Report (Deliverable). The report shall address operations and sustainment efforts completed, progress against planned efforts, identification of issues and problems and an assessment of requirements in relationship to their impact on the radar systems OM&S.

Deliverable: CDRL A001, DD1423-1 CDSLS Status Report, DI-MGMT-80368A.

4.1.2.3 Cost Report: (A002 CDSLS Cost Report DI-FNCL-81537)

The Contractor shall prepare and deliver a monthly Contractor's Alternate Cost Report (ACR) (Deliverable) outlining labor and travel costs on a per task basis.

Deliverable: CDRL A002, CDSLS Cost Report DI-FNCL-81537.

4.1.3 Place Of Performance

The place of performance will be Peterson SFB, CO, and local area, unless otherwise specified or approved by the PMO through the CO. Seating in the PMO is limited with hot desk rotations based on priority of requirements. The Contractor will need local area home office and/or other teleworking office space that may include personal residences when not working from the PMO. The Government will provide approved computers and equipment when working within the PMO. The Contractor is responsible for providing computers and other equipment as Other Direct Costs (ODCs) for home office/teleworking situations. Alternate locations may include, but are not limited to: Shemya, AK, and the CD prime contractor facility(ies) and other vendor facilities. Contractor may be required to travel to various CONUS/OCONUS locations in performance of duties.

4.1.4 Non-Disclosure Agreements

The Contractor shall secure Non-Disclosure Agreements from all employees performing on this contract, including A&AS contractors, CD prime contractors (e.g. COBRA DANE Re- compete Contract), Federally funded research and development center contractors and/or other contractors/subcontractors supporting the PMO.

4.1.5 Associate Contractor Agreements

The Contractor shall establish Associate Contractor Agreements with all contractors performing COBRA DANE OM&S, and software/hardware upgrades, modifications, or replacements.

4.1.6 Security

The Contractor shall ensure requirements for safeguarding classified information and materials, for obtaining and verifying personnel security clearances, for protecting Government property, and for the security of automated and non-automated information systems and facilities are fulfilled. The Contractor shall ensure that all classified material is handled in accordance with the issued DD 254 and the National Security Program Operating Manual (NISPOM) (DoD 5220.22M). The Contractor shall maintain a security program in accordance with this contract.

Reference Contract DD Form 254, in performance of this contract, the Contractor requires access to the following information:

· Communications Security (COMSEC)

· Restricted Data/Formerly Restricted Data (RD/FRD)

· Sensitive Compartmented Information (SCI)

· Special Access Program (SAP) Information

· Non-SCI Intel Information

· Controlled Unclassified Information (CUI)

4.1.6.1 Operations Security (OPSEC)

Contractor personnel will fully participate in OPSEC.

4.1.6.2 Employee Clearances

Contractor employees shall not be authorized access to classified information, access to classified materials, or permitted to perform work on classified projects without proper security clearances and a need to know. The Contractor shall be responsible for obtaining employee security clearances to the access required for proper accomplishment of requirements. All Contractor personnel shall have Secret security clearances and shall be TS/SCI eligible. The Contractor shall submit TS/SCI clearance request(s) within 120 days of assignment for all personnel not already holding a TS/SCI clearance. The Contractor shall ensure that at least 50% of personnel have current TS/SCI clearances at any time for each base/option year for the entire Period of Performance. Contractor employees whose clearance has been suspended or revoked shall immediately be denied access to classified information and sensitive but unclassified information. Contractor inability to obtain proper employee security clearances shall not constitute an excusable delay in Contractor performance.

4.1.6.3 Security Incidents and Violations

The Contractor shall immediately notify the CO and PMO security of any actual security violation, security incident, or of any indication of a potential unauthorized disclosure or compromise of classified or sensitive but unclassified information.

Reference Contract DD Form 254.

4.1.6.4 Communications Security (COMSEC)

The Contractor shall use only secure communications methods and equipment to transmit or otherwise transfer classified, Controlled Unclassified Information (CUI), or other sensitive unclassified information/data. All such transmissions shall be in accordance with the appropriate Government security regulations. COMSEC equipment and materials shall be safeguarded, controlled, maintained, and operated under the provisions of DOD 5220.22-S COMSEC Supplement to DOD 5220.22.

4.1.7 Training

The Contractor shall complete all Government required training. When new training is made available, the Contractor shall coordinate with the Government to ensure completion within the timelines indicated by the Government.

4.1.8 Contractor Travel

Contractor travel shall be in accordance with the Joint Travel Regulations (JTR) and approved by the COR or PMO. The Contractor shall travel as needed to support PMO efforts. As travel requirements vary, the Travel CLINs will be initially funded based on a Government estimate instead of a proposed cost. The Contractor shall notify the COR at least twenty (20) business days in advance if additional travel funds are required to meet requirements and provide an estimate of additional funds required. The Contractor shall submit at least five (5) business days in advance all travel requirements (minimum: purpose, personnel by name, plans, agenda, itinerary, dates and estimated cost) for pre-approval to the PMO and on a strictly cost reimbursable basis. The Contractor shall ensure that sufficient travel funds are available before making a request and state in the request that sufficient travel funds are available. The Contractor shall coordinate travel details into country, through country, and out of country in support of OCONUS efforts. Any travel made without prior approval using an approved, standard travel form can result in the forfeiture of any and all funding for said travel. Examples of travel that may occur during this effort includes travel to vendor sites for design/milestone review meetings and factory inspection/testing events, and travel to the CD site for Installation & Checkout, inspection/testing, Government Furnished Property (GFP) inventory/inspection, and OM&S evaluation & analysis.

4.1.9 Identification as a Contractor

The Contractor shall wear company picture identification badges in order to distinguish themselves from Government employees. When conversing with Government personnel or other contractors during business meetings, over the telephone or via electronic mail, contractor/subcontractor personnel shall identify themselves as such. Contractors/subcontractors shall identify themselves on any attendance sheet or any coordination documents they may review. The contractor shall identify their company affiliation in electronic mail signature blocks.

4.1.10 Software Support Capability

The Contractor shall establish and maintain a software support laboratory in a classified facility to conduct analysis, investigation, reviews, data-conversion, issue testing, and solution prototyping for the CD mission system software. The Contractor shall obtain and maintain clearances and certifications to process and store the majority of CD data and products at the Secret level. The Contractor shall also obtain and maintain clearances and certifications to process and store CD data and products at the TS/SCI level. The Contractor shall work with the PMO and prime contractor to maintain updated CD source code, software versions, and patches at the laboratory. The Contractor shall ingest and maintain historical OM&S data from the CD system and the prime CD contractor into the laboratory for analysis and review. The Contractor laboratory shall have effective analysis tools and processes to independently analyze current or future software capabilities, conduct forensic analysis of live and simulated events, test and replicate issues, and to create or test prototypes as potential solutions to existing or future issues or needs. The PMO does not intend the Contractor to replace the CD prime contractor’s System Integration Laboratory functions or any Government development/test system, such as developing software release packages, or conducting prime contractor test and evaluation of software release packages. The Contractor shall utilize this laboratory and its independent analysis tools as required to enable and support the services identified in this PWS.

Examples of required software support laboratory capabilities and products include:

· Classified Mission and System Performance Assessments performed periodically based on missile event activates

· Examine the following for irregularities:

· Scheduled system waveforms

· Transmitter behavior specific to waveforms

· Track continuity

· Radar energy management

· Target signatures / RCS behavior

· Signal-to-Noise ratio throughout the event

· Forensic analysis of any noted anomalies/failures including analysis of relevant track/trajectory data from other sensors

· STK animation of the event

· Requests for Information/Analysis (RFI/RFA) Responses for MD and SDA communities performed-periodically and on request

· Expanding the BMD Threat Defended Areas

· Developing a solution to compensate the fences to achieve same detection probability with missing Transmitters

· Modifying MD search fence design to mitigate threat detection vulnerability

· Transmitter Performance Evaluation performed routinely each month, weekly with transmitter OM&S adjustments and on request for transmitter optimization

· Provide presentation package for monthly meeting to the EWG or MWG

· SDA Performance Evaluation performed approximately every two months or when a problem is suspected

· Use data from space-track.org database

· Compare tasking levels with metric observation reporting and identify and investigate irregularities

· Support Urgent/Emergency Depot Level Maintenance (U/EDLM) analysis

· Present/discuss any anomalies at the monthly meetings

· Miscellaneous Task Packages performed routinely and on request

· CD vs LRDR Threat Coverage Analysis

· CD vs Space Fence Contributions

· MATLAB-based Tool Development for TGR and TWTR evaluation

· Shared tools with PMO and prime contractor

· Upgrade tools and assist prime contractor with tool and maintenance log updates as new features are added

· Array VSWR Test Procedures

· Other Lab-specific Services

· Analyze CD Source Code for DR investigation and resolution

· Perform extensive static code analysis for the MW data

· Prototype algorithms for DR investigation and resolution

· Search Fence Generation logic and build fences using offline tools without reliance on mission hardware

· Evaluate and demonstrate performance impact of Object Classification algorithm changes

· Apply Kalman Track Filtering

· Support prime/Government Software Integration Laboratory activities

· Direct involvement in SW testing

· Independent analysis of test data

· Classified TIMs with SW Maintenance team

· Interact with MDA offices

· Classified TIMs and data exchanges with MDA/SNU mission partner The contractor shall provide the PMO access to software support laboratory data, tools, results and reports. In order of preference, the contractor shall: a) provide the PMO direct access in the Colorado Springs local area; or b) provide the PMO access via internet accounts; or c) deliver discs with incremental changes and additions at least quarterly. Raw data already available to the PMO does not need to be delivered by disc. File formats shall be compatible with common software available to the Government. Tools data shall include all scripts, configuration files, build files, proprietary software, etc. (e.g. .mat files) required for the PMO to readily process and view data on Government computers with common software available to the Government.

4.2 Detailed Requirements

The Contractor shall provide the services identified below for all phases of the system life-cycle. As detailed below to effectively perform SLS services the Contractor shall communicate and work efficiently with multi-functional teams by having knowledge of and experience with common PMO and Government functional concepts, processes, and products.

4.2.1 Engineering Services

QDR Analysis: The Contractor shall analyze all Quality Deficiency Reports (QDRs) which impact hardware or software. The Contractor shall make recommendations to the PMO for corrective action, formal verification testing, and regression testing.

On-site Technical Advisor and Monitoring: Contractor shall act as PMO technical advisor during in-plant testing of hardware and software at various vendor locations and shall provide technical oversight to vendor and prime- contractor during reengineering processes. Contractor shall monitor CD prime contractor activities at the radar site and shall provide organic assessment of weapon system conditions and prime contractor activities in relation to radar performance, maintenance and sustainment.

Contractor shall act as PMO technical advisor during inventories of GFP.

The Contractor shall support the PMO with factory and site test (development and operational) events. The Contractor shall review the test data for each software version update and identify the root cause(s) for discrepancies between expected and actual results. The Contractor shall document and present results to the PMO based on its knowledge of the CD radar and provide a prioritization of the software changes. The Contractor shall provide support of on-site installation and testing of system and software modifications. Support shall include thorough documentation of any testing completed as well as providing status updates to the PMO.

Specialized Analysis and Data Processing: The Contractor shall possess the in-depth knowledge and specialized tools required to ingest CD mission and system data and convert the data into the necessary formats to support rapid and/or in-depth performance analysis. The Contractor shall perform basic radar metric analysis to understand differences in performance between software builds and likely impact/risks of such differences. The Contractor shall be able to process raw data generated by the CD system for purposes of analysis and review. Examples include: the Contractor shall be able to perform data reduction from binary Mission History Tape (MHT) format and convert to an American Standard Code for Information Interchange (ASCII) human readable format. The Contractor shall be able to convert CD source (Ada) code to MATLAB code in its software support laboratory. The contractor shall be able to retrain the existing object classification algorithm and/or database to evaluate software changes or demonstrate potential capability improvements. The contractor shall be able to analyze existing mission software for modifications to support expanded mission roles and responsibilities, such as reactivating the Missile Warning (MW) mission.

The Contractor shall conduct analysis in support of quick response inquiries regarding Ballistic Missile Defense System (BMDS) Deficiency Reports (BDRs), Requests for Information (RFIs) and Requests for Analysis (RFAs) relating to high interest items up to the SECRET/FRD level. The Contractor shall recreate anomalous behavior observed in operations at the site or during the execution of MDA-lead ground tests through Modeling and Simulation (M&S) using its software support laboratory. M&S support includes both real-time digital simulation and data reduction, and offline simulation using custom CD algorithms and prototypes to address evolving radar mission needs.

Performance Monitoring of CD: The Contractor shall assist the PMO with continual performance monitoring of CD. The Contractor shall review all system performance reports, as well as daily and weekly reports, to collect, track and continuously monitor CD performance parameters, system calibrations and data quality. The Contractor shall investigate identified adverse performance trends and anomalous system operations, conduct a root cause analysis and recommend corrective action.

Program Office support with third party vendors: The Contractor shall evaluate and make recommendations on the implementation of system and software modifications as presented by third party contractors. The Contractor shall assist the PMO in the identification of potential third party industry sources of obsolete components and subsystems required to keep the radar system operationally supportable. The Contractor shall interface with the Government on communications with these third party contractors.

Program Office Process Support: The Contractor shall assist the PMO in the configuration management and control approval processes required by the Government (SSC, Space Operations Command (SpOC), MDA, etc.) for all CD software version releases and emergency version releases. The Contractor shall assist in presenting technical information to substantiate needed software modification and field technical questions from the mission stakeholder community to ensure timely and seamless configuration approvals at each stage of the review process. The Contractor shall work closely with the software sustainment prime contractor to ensure deficiencies are adequately resolved and tested in accordance with priorities established by the Government. The Contractor shall offer the PMO technical solutions and algorithm updates to address required modifications without exceeding the limited remaining computational throughput margin of the mission computers and operator workstations.

Program Office Requirements Support: The Contractor shall provide periodic or event driven review and analysis of Government requirements for the COBRA DANE mission and system (such as System Requirements Document or Interface Control Documents), and provide recommendations for modifications, additions, etc. as necessary.

The Contractor shall assist the PMO in defining requirements by recommending procurements, repair activities, budgeting adjustments, and disposition of excess material. The Contractor shall assist technical compliance officers and equipment specialists in determining requirement computations and provide assistance on requirements issues to management.

The Contractor shall provide assistance with Technical Order (TO) and Technical Data Package (TDP) management and maintenance to include reviewing data, posting updates and changes, and providing Independent Verification and Validation (IV&V) activities.

The Contractor shall provide SLS support for cybersecurity functionals and MFTs by identifying cybersecurity risks and implementing mitigations into all phases of acquisition, upgrade, and modification programs, including design, development, testing, fielding, operations, sustainment, and DoD Assessment and Authorization (A&A) Risk Management Framework (RMF) transition and compliance.

4.2.2 Special Studies

The Contractor shall perform special studies when directed by the PMO to support system life-cycle efforts. Results of the study shall be documented and submitted to the PMO. The detailed requirements for the Special Study activities, goals, and objectives shall be as specified by the PMO.

The Contractor shall conduct independent evaluation of ongoing and future algorithm studies such as the Object Classification (OC) improvement and Field-of-View Expansion feasibility assessment when directed by the PMO. The effort requires technical oversight and guidance essential to the successful upgrade of major radar subsystems such as Transmitters and Mission Computer Upgrades.

The Contractor shall conduct independent evaluation of ongoing and future algorithm, hardware, software, and procedural studies such as component/Line Replaceable Unit (LRU) Failure analysis, component/LRU root cause analysis, OC Improvement assessments and Field-of-View Expansion feasibility assessment and Missile Warning (MW) Data Exposure Studies when directed by the PMO. The effort requires technical oversight and guidance essential to the successful replacement or upgrade of major radar components and subsystems such as Transmitters, Mission Computers and Operator Workstations, or sub-components/LRUs such as Traveling Wave Tube (TWT), Time Delay Units (TDU), and BITE Bus Buffers.

4.2.3 Sustaining Engineering and Integrated Logistics Support (ILS)

The Contractor shall provide SLS support for Integrated Logistics Support (ILS) in support of Logistics functionals and MFTs for CD, necessary to meet development, production, and sustainment mission requirements. ILS management shall consist primarily of life cycle planning activities, technology roadmap development, obsolescence parts support and Diminishing Manufacturing Sources and Material Shortages (DMSMS).

The Contractor shall review, re-write and validate technical parts specifications and determine commercial availability of required components and subsystems. The contractor shall analyze and monitor radar component and subassembly failures for trend analysis and shall recommend solutions to preclude supportability issues. The Contractor shall prepare ILS risk assessments, analyses, metrics, recommendations, and documents. Concurrent with the base period, the Contractor shall perform a formal, independent review, analysis, and revision to deliver a complete update of the Supportability Analysis Report (SAR) for the COBRA DANE system to the PMO (reference CLIN 0005). The SAR shall include sufficient detailed analysis of sub-systems and components as necessary for detailed planning (life cycle, budgeting, roadmap, Diminishing Manufacturing Sources and Material Shortages, etc.). Each option year, the Contractor shall make minor updates to the SAR based on progress of activities and changing circumstances to inform PMO priorities and activities. The previous, completely updated SAR was produced in 2019.

4.2.4 Test and Evaluation Support

The Contractor shall maintain the capability to support program test and evaluation activities, including but not limited to, test support, prototype evaluation, environmental stress screening, software validation and verification, first article tests, and independent test and evaluation activities necessary to maintain objectivity and isolation from Original Equipment Manufacturer (OEM) interests.

4.2.5 Reliability, Availability and Maintainability (RAM)

The Contractor shall identify RAM problems, identify opportunities to improve system deficiencies or negative trends, and develop recommended corrective actions.

The Contractor shall provide RAM analysis for development and modernization efforts.

4.2.6 Technical Services

The Contractor shall provide knowledge and experience necessary in program management philosophy, policies, and procedures for life-cycle management of the CD system, subsystems, components and equipment. The Contractor shall be knowledgeable of acquisition policies, statutes, and guidelines. The Contractor shall assist in program planning, cost estimation, financial budgeting, financial management, tracking, reporting, and evaluating metrics, organizing and managing critical aspects of the development, production, deployment, and sustainment of capabilities, systems, subsystems, and equipment, and provide assistance as directed by the PMO.

4.2.7 Acquisition Strategy, Requirements Definition, Request for Proposal Preparation, Proposal Technical Evaluation, and Source Selection Evaluation Technical Advisory Support

The Contractor shall support Program Management, Financial Management including Cost Estimators, Contracting, and Legal functionals in development of acquisition and source selection strategies to include initiating, reviewing, developing, and implementing activities to accomplish process documentation, PWSs, program cost estimates, test plans, acquisition plans, Life Cycle Management Plans (LCMPs), Performance Plans (PPs), Acquisition Strategy Panels (ASPs), or other strategies/products as directed by the PMO.

The Contractor shall provide technical advisory support to PMO technical evaluators, as required for evaluation of contract proposals from COBRA DANE contractors and vendors, including the COBRA DANE OM&S prime contractor. The Contractor shall facilitate PMO activities as necessary to acquire Government approval of the Contractor’s Technical Advisory Support, for example; processing and approving unique Associated Contractor Agreements with third party vendors or offerors.

4.2.8 Subject Matter Expertise

The Contractor shall provide COBRA DANE systems and software subject matter expertise, and independent evaluations of technical and operational performance, as directed by the PMO. The Contractor shall utilize in-depth knowledge of historical CD system data to provide independent assessments of the impacts for planned or implemented CD system hardware and software development and modifications. The Contractor shall obtain the necessary data by interfacing with user and support agencies, operators, data analysts, vendors and OM&S contractor personnel.

The Contractor shall provide specific recommendations to further enhance system performance in support of CD’s multiple missions. The Contractor shall identify specific potential improvements or utilities based on its technical expertise and understanding of the system to further enhance performance in support of CD’s multiple missions. The Contractor shall assist the Government in developing recommendations for future development, upgrades and modifications to meet sensor performance and reliability requirements ensuring cost effective operations and support.

The Contractor shall provide specialized subject matter expertise in the form of technical system and software engineering support to the PMO. Subject Matter Expert (SME) support tasks include fielding detailed queries and requests for information based on thorough knowledge of CD radar functionality and mission performance requirements, as well as business and action planning, organizational assessments, process and productivity improvements as directed by the PMO. The Contractor shall provide high-level subject matter expertise for work described in the program/task. The Contractor shall provide advanced technical knowledge and analysis of highly specialized applications and operational environment, high level functional systems analysis, design, integration, documentation, training, and implementation advice on complex problems which require a high level knowledge of the subject matter for effective implementation. Subject Matter Experts shall apply principles, methods, and knowledge of specific functional areas of expertise to specific tasks and should be able to work both independently and with other mission analysts and stakeholders at the highest level.

4.2.9 Phase in Transition

The transition period commences at contract award with formal transition during the first 30 calendar days of the base period. During the transition period, the COR will provide coordination, assistance, and guidance to the Contractor for access to PMO and EAS/CD facilities.

The Contractor shall complete the necessary steps for assumption of responsibilities during the transition period. The Contractor shall meet all requirements as specified in this PWS by the 31st calendar day of the period of performance. The Contractor shall become familiar with all contract requirements to commence full performance on the first day following the 30-day formal transition period. The Contractor shall observe and familiarize themselves with all aspects of the PMO and CD missions & requirements, review system operations, OM&S records, logs and related database records, participate in GFP inventory process, meet technical stakeholders and representatives and consult with the current CD contractors. The Contractor shall establish a Software Support Capability that meets all PWS requirements. During this transition period, the contractor shall communicate with the PMO their progress in ensuring their full contract compliance. The contractor shall provide sufficient staff to ensure a smooth transition, and to train personnel that do not participate in transition activities.

4.2.10 Phase out Transition

The formal 30-day transition period commences 30 calendar days before end of contract period of performance. During this transition period, the contractor shall communicate with the PMO their full contract compliance through the transition period. The contractor shall provide sufficient staff to ensure a smooth transition. The contractor shall provide the PMO with all COBRA DANE related data and documentation in the contractor’s possession, including softcopies and hardcopies. The contractor shall provide any Government furnished equipment, Government furnished information, and provide inventory assistance to the PMO. The contractor shall provide Government keys, ID, and access cards, and complete Government required personnel out-processing procedures.

4.3 Services Summary

Table 1 summarizes the Performance Areas, Performance Objectives and Performance Standards that the PMO will use to ensure the contract requirements are met.

Table 1 SERVICE SUMMARY ITEMS

Para

with few editorial issues.

Problems identified by customer are minor and can be resolved in a quick efficient manner.

Minimal rework required on final delivered product.

Problems identified by customer are minor and are resolved quickly.

Major re-work required on final delivered product.

Problems identified by customer are substantial and cannot be resolved quickly due to rework.

Quarterly

COR

Late on schedule requirements w/o satisfactory COR justification

estimates to actual costs Annual

Contract Management

determines conformanc e on case by case basis Quarterly

Exhibit A All CDRLS are received complete and on time

incomplete or late w/o PCO justification PCO and COR report that CDRLS were received complete and on time Quarterly

5.0 APPENDICES

APPENDIX A: ACRONYMS