PWS - Catholic Musician - Final_19Mar25.docx

PERFORMANCE WORK STATEMENT (PWS)

TRIPLER ARMY MEDICAL CENTER (TAMC)

DEPARTMENT OF MINISTRY AND PASTORAL CARE

CATHOLIC MUSICIAN CONTRACT

Part 1 General Information

1. General: This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees.

1.1 Description of Services/Introduction: This contract serves to provide appropriate musical support during the designated worship service. The Army is subject to statutory regulation (U.S. Code Title 10 and Army Regulation 165-1 [para. 5-1]), which ensures the free exercise of religious preference. This program serves to support the Chaplaincy's ministry by providing musical support services to bring quality worship services to the Soldiers and their families.

1.2 Background: The mission of the military healthcare system (MHS) is to ensure the nation has available, at all times, a healthy military force supported by a combat ready healthcare system. Health care services for eligible MHS beneficiaries are provided at military treatment facilities (MTFs) located on or near military installations or posts. The military treatment facility may be a clinic, Hospital, or Medical Center. Under the provision of the Army Regulation (AR) 165-1, dated 5 Mar 2024, the TAMC Commander is responsible for religious, spiritual, moral and ethical activities of all personnel within the command on an equitable basis, and to ensure free exercise of religion. The TAMC chaplain designated as Chief, Department of Ministry and Pastoral Care (DMPC) at TAMC has primary staff responsibility to assist the command in the planning, development and implementation of these activities. The TAMC Chief, DMPC, is aided in this task by chaplains, religious affairs specialists, civilian employees, and non-personal services contracted musician assigned or attached to DMPC.

1.3 Scope: The Musician shall provide all musical leadership and accompaniment necessary to support the Catholic Services, including the Saturday and Sunday Masses along with the special services, as described in this Performance Work Statement (PWS). The scope of services to be provided includes, but is not limited to, leading and selecting hymns, choruses, and spiritual songs, performing preludes, postludes, offertory, and background music for meditation and prayers, in a manner that enhances the atmosphere of worship for the particular congregation, while being intimately familiar with the Catholic Services and its liturgical requirements. The Musician shall perform to the standards and acceptable quality levels identified in this PWS, including playing a prelude for at least 15 minutes prior to the designated Worship Service/Ceremony start time and a postlude of at least 5 minutes at the conclusion of the Worship Service/Ceremony.

1.4 Objectives: The objective of this contract is to provide appropriate musical support during the designated worship service. The purpose for contracting musicians is to support the Chaplaincy’s ministry by providing professional, technical assistance to bring quality worship services to the Soldiers and their Families who are worshipping together.

1.5 General Information:

1.5.1 Hours of Operation: The following current schedule of events is provided for planning purposes and is subject to change by publication in the weekly chapel bulletin and/or announ ements during the Worship Service.

1.5.1 Quality Control Plan (QCP): No QCP is required. Please see 1.5.2 for following the Quality Assurance Surveillance Plan (QASP.

1.5.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

1.5.3 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest work day prior to the holiday will apply as the deadline for submittal.

1.5.3.1 U.S. Holidays: The following is a list of legal federal holidays. Any of the federal holidays falling on a Saturday will be observed on the preceding Friday, holidays falling on a Sunday will be observed on the following Monday. Contract personnel may be required to work on legal holidays as determined by the Government Representative.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

1.5.3.2 State Holidays: Work shall be performed on local State holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer.

1.5.4.1 Government Facility Operating Hours: The contractor shall conduct business between the contractor support hours specified below.

1.5.4.2 Contractor Support Hours: The Contractor shall provide support between the hours of 1645-1805 Saturdays and 1045-1205 Sundays.

1.5.5 Training Holidays: Not Applicable

1.5.6 Place of Performance: The work to be performed under this contract will be performed at the Tripler Army Medical Center Chapel, Honolulu, Hawaii. Tripler Army Medical Center, D-Wing, 3rd Floor, Room 3D-165 (1 Jarrett White Road, TAMC, HI, 96859).

1.6 Security Requirements: The following information is provided on security related matters.

1.6.1 Security Program: The Contractor and contract personnel shall comply with the local installation and Military Treatment Facility (MTF) personnel identification and access requirements while on site.

1.6.1.1 Security Identification Badges. Not Applicable

1.6.2 Installation Access: The Contractor shall ensure that any subcontractors used in performance of this contract complies with the same requirements in this PWS and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

1.6.2.1 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 3 days.

1.6.2.2 Contract Termination or Cancellation: Upon termination or cancellation of this contract, the Contractor shall collect all outstanding installation access passes and return them to the issuing office within 3 days.

1.6.3 Background Checks: The RA shall consult with the responsible Security Office and Activity Manager applicable to location(s) associated with this PWS and identify the level of background check, supported by the applicable regulation(s).

1.6.3.1 U.S. Citizen: Contractors that work with or teach youth under the age of 18 years are subject to U.S background checks. The Requiring Activity Manager will determine the extent of background checks required. The Contractor employee may begin performance of the contract after receiving a favorable local background check. The Contractor agrees to replace the employee should results of the background check, if required, be unfavorable as determined by the Requiring Activity Manager. The Contractor’s replacement of the employee with the unfavorable background check shall be within a timeframe provided by the Requiring Activity Manager. The Contractor shall also replace employees whose background check, during their tenure of employment, renders them with an unfavorable local or stateside background check, as determined by the Requiring Activity Manager. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each favorable background check within 30 days of receipt by the Contractor, identifying such with the appropriate contract number. The Contractor shall forward a copy to the Contracting Officer via the COR and the Requiring Activity Manager of each unfavorable background check within 30 days of receipt by the Contractor, identifying such with the appropriate contract number. When the Government awards a non-personal services contract directly to an individual, the failure of the individual to provide a favorable background check would be grounds for termination.

1.6.4 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

1.6.5 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel. Government issued access badges shall not be worn outside designated facilities where visible to the general public.

1.7 Key Control: Not Applicable

1.8 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.9 Contracting Officer’s Representative (COR): Refer to Part 2 of this PWS for the definition of a COR. As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

1.10 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties must identify themselves, to include proper marking of signature blocks in correspondence, to avoid creating an impression in the minds of members of the public that they are Government officials. The Contractor shall ensure that all documents or reports, produced by Contractors are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

1.11 Contractor Identification Badges: While on site, each contract personnel shall wear visible security badge identification, provided by the military installation or the MTF, on the front of his/her outer clothing. The Contractor shall collect all security badges upon completion of the contract or termination of employee.

1.12 Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense imagery Management operations Center and contained at www.dimoc.mil/resources/limitations/ , the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website.

1.13 Safety: The Contractor shall take measures to operate in a safe working environment.

1.14 Required Training: The following provides information on training requirements.

1.14.1 Anti-Terrorism (AT) Level I Training: All Contractor employees, including subcontractor employees, who are employed under the contract, shall complete AT Level I Training within 90 days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 90 days after employment of new personnel. Contractor personnel travelling overseas shall complete area of responsibility (AOR) specific AT awareness training for U.S. based Contractor employees and associated subcontractor employees. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR (or to the Contracting Officer, if a COR is not assigned) within 3 days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training is available at https://jkodirect.jten.mil. Contractor personnel shall complete refresher training every twelve (12) months except AOR specific AT Level I training which shall be completed as required by local AT policies.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR who will contact the local AT Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the AT Officer. Verification of the training shall be provided to the COR within 3 days after completion of the training.

1.14.2 OPSEC Training: Contractor employees, including subcontractors, shall complete Level I OPSEC training within 90 days of employment under this contract. Verification of the training shall be provided to the COR within 3 days after completion of the training. OPSEC Level I training is available at http://www.cdse.edu/catalog/elearning/GS130.html. Contractor personnel must complete refresher training every 12 months. Verification of the training shall be provided to the COR within 3 days after completion of the training.

If training cannot be conducted on the website, the Contractor shall coordinate with the COR, who will contact the local OPSEC Officer at their assigned location for classroom training. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the OPSEC Officer. Verification of the training shall be provided to the COR within 3 days after completion of the training.

1.14.3 iWATCH Training: The Contractor and all associated subcontractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 90 days after the contract is awarded. Verification of the training shall be provided to the COR within 3 days after completion of the training. Training slides can be found on the Army OneSource we site: http://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

PART 2

DEFINITIONS & ACRONYMS

2. Definitions and Acronyms

2.1 Definitions: Although not inclusive of every term used within this PWS, the following provides a list of definitions used throughout this PWS and commonly used in the acquisition field.

Contracting Officer – means a person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer's Representative (COR) – As defined in DFARS 202.101, means an individual designated and authorized in writing by the Contracting Officer to perform specific technical or administrative functions. DoD Instruction (DoDI) 5000.72, Part II Definitions states the following when defining a COR: “Defined in subpart 202.101 of Reference (f). Any individual delegated responsibilities pursuant to subpart 1.602-2 of Reference (e), regardless of local terminology, must be certified in accordance with this instruction. For example, local terminology can be COR, Contracting Officer’s technical representative, technical point of contact, technical representative, alternate COR, administrative COR, assistant COR, line item manager, task order manager, quality assurance personnel, quality assurance evaluator, or COR management.” In addition, Army Regulation 70-13, Chapter 2, paragraph 2-2g, states, in part, the following when providing other surveillance support personnel to assist the COR when needed, “…These other surveillance support personnel may serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR requirements and have been appointed by the Contracting Officer as alternate CORs.”

Contractor – means a supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

Contractor-acquired Property - means property acquired, fabricated, or otherwise provided by the Contractor for performing a contract and to which the Government has title.

Day – means, unless otherwise specified, a calendar day.

Defective Service – means a service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable – means anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

Government-furnished Property – As reflected in FAR 52.245-1, Government-furnished Property “means property in the possession of, or directly acquired by, the Government and subsequently furnished to the Contractor for performance of a contract. Government-furnished property includes, but is not limited to, spares and property furnished for repair, maintenance, overhaul, or modification. Government-furnished property also includes contractor-acquired property if the contractor-acquired property is a deliverable under a cost contract when accepted by the Government for continued use under the contract

Government Property - means all property owned or leased by the Government.Government property includes both Government-furnishedand Contractor-acquired property. Government property includes material, equipment, special tooling, special test equipment, and real property. Government property does not include intellectual property and software.

Property Administrator - means an authorized representative of the Contracting Officer appointed in accordance with agency procedures, responsible for administering the contract requirements and obligations relating to Government property in the possession of a Contractor.

High Level Objective (HLO) – means a key overarching result-based objective for a project necessary to achieve the project’s vision. HLOs are similar to Level 2 in a Work Breakdown Structure. Each HLO may contain several statements to flesh out the areas necessary to meet the objective.

Physical Security – means that part of security concerned with physical measures designed to safeguard personnel; to prevent unauthorized access to equipment, installations, material, and documents; and to safeguard against espionage, sabotage, damage, and theft.

Quality Assurance – (or Government contract quality assurance) means the various functions, including, inspection, performed by the Government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

Quality Assurance Surveillance Plan (QASP) – means the key Government-developed surveillance process document, and is applied to Performance-Based Service Contracting (PBSC). The QASP is used for managing Contractor performance assessment by ensuring that systematic quality assurance methods validate that Contractor quality control efforts are timely, effective, and are delivering the results specified in the contract or task order. The QASP directly corresponds to the performance objectives and standards (i.e., quality, quantity, timeliness) specified in the Performance Work Statement (PWS). It provides specific details on how the Government will survey, observe, test, sample, evaluate, and document Contractor performance results to determine if the Contractor has met the required standards for each objective in the PWS. The QASP, with very few if any exceptions, is an internal to Government document.

Quality Control – means all necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

Statement – means the specific results-based activities required to satisfy HLOs. A statement contains a result, the context of the statement, and the required action(s). Statements focus on “what” is to be accomplished; however they are not prescriptive in describing “how” the outcome is to be achieved. Each HLO may have several statements to flesh out the areas necessary to meet the objective. Statements are similar to Level 3 in a Work Breakdown Structure.

Subcontractor – means one that enters into a contract with a prime Contractor. The Government does not have privity of contract with the subcontractor.

Work Day - The number of hours per day the Contractor provides services in accordance with the contract.

Work Week - Monday through Friday, unless otherwise specified.

2.2 Acronyms: Although not inclusive of every term used within this PWS, or that may be included in an acquisition, the following provides a list of acronyms commonly used in the acquisition field.

USAG United States Army Garrison

PART 3

GOVERNMENT PROPERTY (GP) AND SERVICES

3. Government Property and Services

3.1 Services: There is NO Government Furnished Property associated with this contract. The Contractor may use the musical instruments, i.e. piano, and audio/visual equipment provided at the TAMC Chapel and will not be removed from the facility.

3.2 Facilities: The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

3.3 Utilities: The Contractor shall instruct employees in utilities conservation practices. The Contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves, light switches, etc. after using the required amount to accomplish tasks requiring the use of the utilities.

3.4 Equipment: The Government will provide musical instruments, i.e. piano, audio/visual equipment, and provide access to the Department of Ministry and Pastoral Care (DMPC) printer.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. Contractor Furnished Property and Services

4.1 General: The Contractor shall furnish all personal supplies, transportation, materials, supervision, and other items necessary to perform services as described in the PWS and associated contract documents, except for those items specified in Part 3 Government Property and Services.

4.4 Vehicles and Equipment: The Contractor shall provide their own personal occupied vehicle and maintain the vehicle in good working order for transportation to and from the workplace.

4.5 Background Checks): The Contractor shall provide Background Checks in accordance with this PWS and as determined by the Government.

PART 5

SPECIFIC TASKS

5.1 Tasks: Tasks consist of the following:

5.1.1 The contractor shall maintain a digital and/or written report of work performed under this contract.

5.1.2 The contractor shall plan with the priest or chaplain to select the proper hymns, choruses, and spiritual songs; perform preludes; perform postludes; provide background music for meditation and prayers for regularly scheduled Saturday, Sunday Mass Services.

5.1.3 The contractor shall plan with the priest or chaplain to provide musical leadership for special-as required Services, i.e., Holy Week, Christmas services, Ceremonies, etc.

5.1.4 The contractor shall provide musical accompaniment for choir, mass, or ceremony rehearsals.

5.1.5 The Contractor shall ensure that all contract personnel providing services under this contract shall be able to read, write, and speak English well enough to effectively communicate with all parties.

5.1.6 The contract personnel shall possess sufficient initiative, interpersonal relationship skills and social sensitivity such that he/she can relate constructively to a variety of patients from diverse backgrounds.

5.1.7 The contract personnel shall have the required education, training, experience and documented current competence in the required specialty position description.

PART 6

APPLICABLE PUBLICATIONS

6. Applicable Publications (Current Editions): The following publications, manuals, regulations, etc. are mentioned in this PWS and are listed below.

6.1.13 Public Law 91-596 29 Dec 70 Occupational Safety and Health Administration

6.1.19 AR 40-4 Army Medical Department Facilities/Activities

6.1.28 AR 340-21 The Army Privacy Program

6.1.29 AR 380-5 Department of Army Information Security Program

6.1.31 AR 380-67 The Department of the Army Personnel Security Program

6.1.32 AR 385-40 Accident Reporting and Records and HSC Supplements

6.1.44 AR 190-13 The Army Physical Security Program

6.1.48 DoD 5200.2 DoD Personal Security

6.1.50 FM 3-19.30 Physical Security

6.1.52 Title 29, CFR Occupational Safety and Health Standards

Current issues of many forms can be accessed at http://www.usapa.army.mil/forms

PART 7

ATTACHMENT AND TECHNICAL EXHIBIT LISTING

7. Attachment and Technical Exhibit List

7.1 Technical Exhibit A –

7.1.1 Basic Services: The Contractor shall provide the following services:

7.1.2 Position Title: Catholic Musician

7.1.3 Assigned to: Department of Ministry and Pastoral Care, Tripler Army Medical Center, HI

7.1.4 Reports to: Contracting Officer Representative

7.1.5 Qualifications: Minimum of 1 year experience accompanying a chapel or catholic service. This individual must be able to play and sing the identified instrument(s) (such as piano and/or organ) available to the congregation.

7.1.5.1 Education: Be experienced in satisfactorily playing and singing with the identified instrument(s) (such as piano and/or organ) available to the congregation. Preferably education must be related to music.

7.1.5.2 Licensure/Certification/Registration: N/A

TECHNICAL EXHIBIT A

Performance Requirements Summary (PRS)

PRS#1 - PWS para. 5.1.2

The contractor shall plan with the priest or chaplain to select the proper hymns, choruses, and spiritual songs; perform preludes; perform postludes; provide background music for meditation and prayers for regularly scheduled Saturday, Sunday Mass Services.

The contractor shall play appropriate prelude 15 minutes prior to designated service and/or ceremony start time.

The contractor shall play appropriate postlude at least 5 minutes at the conclusion to the designated service and/or ceremony stop time.

AQL 95% Compliance.

One-time late and/or missing masses per month or 12 per year are considered too much.

Tardy or late service is defined as beginning music support at start time of service.

Missing services are defined as services not conducted.

Random Sampling Customer Feedback

PRS#2 - PWS para 5.1.3

The contractor shall plan with the priest or chaplain to provide musical leadership for special-as required Services, i.e., Holy Week, Christmas services, Ceremonies, etc.

The contractor shall play appropriate prelude 15 minutes prior to designated service and/or ceremony start time.

The contractor shall play appropriate postlude at least 5 minutes at the conclusion to the designated service and/or ceremony stop time.

AQL 95% Compliance.

One-time late and/or missing masses per month or 12 per year are considered too much.

Tardy or late service is defined as beginning music support at start time of service.

Missing services are defined as services not conducted.

Random Sampling Customer Feedback

PRS#3 - PWS para 5.1.4

The contractor shall provide musical accompaniment for choir, mass, or ceremony rehearsals.

The contractor shall provide musical accompaniment for the designated service’s and/or ceremony’s and/or choir/worship team rehearsals.

95% AQL Compliance.

One-time late and/or missing masses per month or 12 per year are considered too much.

Tardy or late service is defined as beginning music support at start time of service.

Missing services are defined as services not conducted.

Random Sampling Customer Feedback

TECHNICAL EXHIBIT B

DELIVERABLES SCHEDULE

Wide Area Work Flow (WAWF)