PWS_BLS v3 KrS25.pdf

PERFORMANCE WORK STATEMENT

Keris Strike 2025

DESCRIPTION OF SERVICES AND SUPPLY ITEMS

Base Life Services

16 May 2025

Due to variables with the exercise of Keris Strike 2025, and associated deployment/redeployment, Contractors must remain flexible to requested time or date changes, quantities, and possible extensions of the period of performance stated throughout the PWS; any changes shall be bilateral in nature under 52.212-4 commercial contracting. The US Government reserves the right to change the dates, times, and location of delivery within the stated period of performance and place of performance. The US Government will notify the contractor of this type of change no later than 24 hours prior to the affected scheduled delivery date. The US Government reserves the right to reduce the amount of services and shorten the period of performance for each specific task under 52.212-4. The US Government will notify the contractor of this type of change no later than 24 hours prior to the affected scheduled performance date. Contractors will provide individual unit pricing in their quotes to facilitate these changes that are bilateral in nature.

TABLE OF CONTENT

SECTION 1. GENERAL

SECTION 2. PORTABLE LATRINES (PORT-A-JOHNS) & HANDWASHING STATIONS

SECTION 3. WASTE REMOVAL SERVICES AND TRASH CANS

SECTION 4. TENTS

SECTION 5. GENERATORS

SECTION 6. PORTABLE LIGHT SETS

SECTION 7. REFRIGERATED TRAILERS

SECTION 8. MEDICAL WASTE REMOVAL

SECTION 9. OTHER MISCELLANEOUS ITEMS

SECTION 10. OTHER REQUIREMENTS

SECTION 11. INTERPRETER SERVICE

SECTION 12. LAUNDRY SERVICE

SECTION 13. PORTABLE SHOWERS

SECTION 14. OTHER REQUIREMENTS

SECTION 15. PERFORMANCE REQUIREMENT SUMMARY (PRS)

SECTION 16. SUMMARY OF DELIVERABLES SECTION

SECTION 17: TECHNICAL EXHIBIT

SECTION 1. GENERAL

1.1 Scope of Work. The contractor shall provide various base life support services and supply items in support of United States (US) military and civilian personnel in Malaysia from 09 July to 07 August 2025. Contractor will primarily provide support to US Army training exercises such as PACIFIC PATHWAY, other military operations, and may support real world operations including disaster relief operations. Support for the required services and supplies will normally be in two-week period at two to four locations such as Ipoh, Lumut, and other locations in Malaysia.

1.2 Description of Items: Services and supply items includes providing portable latrines and handwashing stations, portable showers, dumpsters, tents, air condition units, portable flood lights, refrigerated trailers, and other required supply or services in support of United States (US) Government personnel. The Contractor will be required to service their leased equipment and be responsible to repair or replace the equipment, providing minimal interruption of required services.

1.3 Points of Contact. The contractor will provide multiple points of contact (POC) within their company to coordinate delivery of supplies and services during normal business hours and after business hours. Names, business address, phone numbers, and hours of operation are the minimum information requirements. Ensure POC provides immediate response on issues and communicating solutions to authorized US personnel, such as, Contracting Officer’s Representatives (CORs) or Contracting Officers.

1.4 Definitions

1.4.1 Contracting Officer. A person with the authority to enter into, administer, or terminate contracts for the United States Government and make related determinations and findings.

1.4.2 Designated Contracting Officer’s Representative (COR). The individual designated in writing as being authorized to perform specific technical or administrative functions. The written designation will be issued and executed by the Contracting Officer.

1.4.3 Day = 24-hour period

1.4.4 Week = 7-day period

1.4.5 Month = 30-day period

SECTION 2. PORTABLE LATRINES (PORTA-JOHNS) & HANDWASHING STATION

2.0 General. The contractor shall provide enclosed, western style toilet (seating toilet), non-flushing, individual portable chemical latrines with inside locking device, 45-gallon holding tank (minimum) capacity, and a minimum of five (5) full rolls of toilet paper and lighting. The contractor shall also provide portable hand washing stations with soap and paper towels dispensers. The contractor shall also provide at least 4 hand washing stations and hand sanitizer from 14JUL –01AUG to be set up prior to each catered meal at Ipoh/Perak, Malaysia, Latitude/Longitude:04.597851° N, 101.129311° E. Each latrine and hand wash station shall be identified with the contractor's name, phone number. Contractor shall be able to provide 100 to 150 portable latrines and 50 to 100 hand wash stations in multiple locations throughout Malaysia.

2.1 The contractor shall deliver the latrines and hand washing stations to the locations specified in the individual call. Contractor shall coordinate with the Contractor Officer Representative (COR) prior to delivery dates for the exact location the latrines are to be placed. The Contractor shall be capable of reading grid coordinates provided by the Government.

2.2 The contractor shall replace and repair damaged latrine and hand washing station as requested within one (1) working day of notification. The contractor shall stake down or secure the latrines and hand washing stations to prevent them from blowing over. The contractor shall be liable for any damages that may arise caused by the failure to properly place and secure the latrines and hand washing stations.

2.3 MAINTENANCE REQUIREMENT

2.3.1 Contractor shall provide all necessary labor, management, supervision, materials, tools, equipment, components, supplies, maintenance, installation and transportation and delivery as stated in this description of items.

2.3.2 Cleaning and Resupply. The contractor shall clean and disinfect using cleaners and disinfectants approved to sanitize COVID-19 on all surfaces of all chemical latrines and hand washing stations daily and/or as required by the Contracting Officer or designated representative if a problem is to arise or be discovered. The contractor shall pump and recharge chemicals in the holding tank per daily. The contractor shall ensure each latrine has a minimum of five (5) full rolls of toilet paper after cleaning. The contractor's personnel shall sign-in and sign-out with the Contracting Officer’s Representative prior to cleaning and delivery of latrine and hand wash station.

2.3.3 Schedule. The Contractor shall ensure that the latrines will be cleaned and emptied of all waste daily between the hours of 10:00 am and 2:00 pm and replenished (unless otherwise stated in the Call) with five (5) rolls of toilet paper per latrine. Hand washing stations will be cleaned and emptied of all waste and replenished with paper towels and hand soap every day between the hours of 10:00 am and 2:00 pm (unless otherwise stated in the Call). COVID-19 sanitization and disinfecting will take place at a minimum of once daily a 24 hour period.

2.3.4 Disposition of Waste. Waste and residue generated by this contract shall be disposed of by the contractor in accordance with local policy and regulation. The contractor is responsible for proper disposal of all waste and residue generated from this contract.

2.4 Applicable Documents and Definitions. Portable Latrine / Port-A-John – portable plastic enclosure containing a seated chemical toilet (filled with liquid disinfectant and deodorizer instead of water) and includes a lockable door and grated ventilation near the top.

a. Industry Standard Dimensions: 116.6 cm width x 121.5 cm depth x 231.6 cm height

b. All units will be free standing and provide for only single person occupancy with locking door

c. All units will be made of plastic with four walls and a roof

d. All units will have ventilation areas located near the top of the walls just below the roofline. Ventilation will be un-obstructed by either dirt or grime.

e. All units will be visibly clean and sanitary in appearance. This includes the absence of dirt and graffiti both inside and outside of the unit.

f. All units will have toilet seats that are not cracked or broken, and which properly fasten to the structure of the seated toilet.

g. All units will be structurally sounds and have no holes, cracks, or missing hardware either inside or outside.

h. All chemical toilets will be self-contained and have no leaks or damage to the waste holding tank.

2.5 Port-a-John Delivery, Cleaning, and Removal shall be inclusive of the following

a. Full Maintenance

b. Delivery of Port-A-Johns

c. Removal of Port-A-Johns

d. Replacement of Port-A-John units if necessary

e. Repair or replacement of any broken or unserviceable parts on Port-A-John

f. Daily removal of black water from Port-A-Johns

g. Daily refill of the appropriate quantity of liquid disinfectant and deodorizer

h. Daily washing and cleaning, both inside and outside so as to maintain sanitary conditions and physical appearance of Port-A-Johns

i. Maintaining of five rolls of new toilet paper in all Port-A-Johns at all times

j. HAZMAT cleanup / disposal if applicable

SECTION 3. WASTE REMOVAL SERVICES AND TRASH CANS

3.1 General. The contractor shall provide waste removal services and hauling. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to provide waste removal services and hauling (waste garbage disposal). The Camp Mayor Cell or equivalent will specify the location(s) of the trashcans. All work performed by the Contractor shall be in compliance with all known and applicable local Malaysia laws, and U.S Army regulations and laws, and standard industry practices for this work. The work performed under this contract is necessary to ensure continuous, safe, and reliable waste disposal that supports the customer’s mission. Waste removal services/frequency of hauling will occur once daily. Contractor shall be able to provide 50-100 trashcans at any location in Malaysia.

3.2 Description of Item. The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary for the transportation, decontamination, and final disposal of waste removal and cleaning of trashcans in accordance with the terms and conditions of this Performance Work Statement (PWS). The Contractor shall provide a minimum capacity of 20 gallons per each trashcan and dumpsters with the following dimensions: 278in x 84in x 73in. The Contractor will provide daily waste removal services.

Contractor is responsible for all transportation vehicles and inclusive of drivers, fuel, tolls, parking, and all other fees. In addition, the Contractor is responsible for the life sustainment support of its drivers. The Contractor is responsible for obtaining access to military Training Areas and submitting any information in order to obtain access.

3.3. Contractor Responsibilities. Delivery, removal, and transportation of trashcans/dumpsters at each location. Coordinate with Contracting Officer Representative (COR) for trashcan placement and removal locations. Inform COR/Contracting Officer of any issues. The

Contractor will provide all materials to dispose of trash daily. The contractor shall clean any debris caused by the removal and loading of the daily trash. The area shall be returned to the original condition prior to pick up as determined by a COR. The Contractor is responsible for obtaining access to military bases and submitting any required documentation/information. The contractor shall be solely responsible for dumpsite fees and shall be responsible for the pick-up, transportation, proper disposal of daily trash in compliance with local host nation and international environmental laws and disposal regulations. Contractors must coordinate with the Force Protection Office 24 hours prior to first day of the period of performance (PoP).

Contractor personnel shall be easily recognized by wearing distinctive clothing bearing the name of the company or by wearing appropriate badges, which contain the company name.

SECTION 4. TENTS

4.1 General. The Contractor shall support users who require the delivery of various size tents, ranging from medium to extra-large tents that are raised off of the ground by approximately 4 inches, with air condition units, power generation (to include fuel) lights, power outlets, and mosquito nets. Contractor shall be able to provide tents throughout Malaysia and accommodate each personnel count per location.

4.1.2 Applicable Documents and Definitions. For the purposes of this description of items, the following definitions will be utilized.

4.2.0 GP Medium Tent – 16x32ft, Tent must include all weather durable flooring made of hard plate style composite material. Tent must include power generation, operational power outlets, and lights approximate every 5 ft. Tents must be all weather. Tents must be fully serviceable in that there are no holes or significant damage to the any part of the tent.

4.2.1 GP Large Tent 100x40ft – 100x40ft, Tent must include all weather durable flooring made of hard plate style composite material. Tent must include power generation, operational power outlets, and lights approximate every 5 ft. Tents must be all weather. Tents must be fully serviceable in that there are no holes or significant damage to the any part of the tent.

4.2.2 GP Extra Large Tent 120x60ft – 120x60ft, Tent must include all weather durable flooring made of hard plate style composite material. Tent must include power generation, operational power outlets, and lights approximate every 5 ft. Tents must be all weather.

Tents must be fully serviceable in that there are no holes or significant damage to the any part of the tent.

4.2.3 Tent delivery, operation and removal shall be inclusive of the following:

4.2.3.1 Full Maintenance

4.2.3.2 Providing all supplies and labor necessary to construct tents on site

4.2.3.3 All tents identified as sleeping tents/area will be big enough to sleep a minimum of 20 people on

COTs and maximum of 30 people sleeping on COTs

4.2.3.4 Delivery of medium tents, large tents, extra-large tents, mosquito nets and air condition units

4.2.3.5 Installation of medium tents, large tents, extra-large tents, mosquito nets and air condition units

4.2.3.6 Removal of medium tents, large tents, extra-large tents, mosquito nets and air condition units

4.2.3.7 Replacement of any part of the tent or tent itself if necessary

4.2.3.8 For tents with A/C must be able to replace or repair the A/C unit within 4 hours

4.2.3.9 x1 5lb. ABC Fire Extinguisher that is fully serviceable per tent

4.2.4 Tent with mosquito nets, A/C and lights: All tents will require A/C and lights unless specifically stated otherwise. Tents with A/C and lights must include air conditioning system/s powerful enough to cool tents between 68 to 76 degrees Fahrenheit.

4.3 Description of Item. All tents shall include all weather durable flooring made of hard plate style composite material. Tents shall also include mosquito nets, operational power outlets and lights approximately every five feet. Tents shall be equipped with air condition unit/s cable of maintaining temperature between 68 to 76 degrees Fahrenheit. Each tent will have its own 5lb.

ABC Fire Extinguisher that is fully serviceable.

4.4 Tent Safety. The tent units shall be fully operational with no damage that would cause them to be unsuitable for living. All power outlets and lights must be operational and tested to ensure safe usage. A/C units must be free of leaks and cool the interior space of the tent fully. Each tent will have its own 5lb. ABC Fire Extinguisher that is fully serviceable. Exposed wiring shall be capped off with a wire nut and sealed/covered with a water resistant materiel (i.e electrical tape).

SECTION 5. GENERATOR

5.1 General. The contractor shall support users who require 90Kva, (72kw) and 150Kva (120kw) generators (Silent type Generator). The generators must be parallel capable to provide continuous power. Additionally, the contractor will provide 5000W voltage converters to be used in various locations. Contractor shall be able to provide multiple generators and voltage converters, throughout Malaysia.

5.2 Description of Generator. The contractor shall provide daily preventive maintenance checks, spill kit containers, spill kits, and fuel. Contractor shall provide 24-hour maintenance support. Proper grounding, secondary containment barrier systems, fire extinguisher, HAZMAT spill tray, and spill kits are included as part of this description. Exposed wiring shall be capped off with a wire nut and sealed/covered with a water resistant materiel (i.e electrical tape). All repairs, scheduled and unscheduled maintenance are also included in the contract.

The Contractor shall provide a point of contact to assist with equipment maintenance, repair, and fuel, a daily maintenance schedule is to be published before the camp(s) are operational to inform those using power generation when the generator will be shut down for maintenance and turned on.

5.3 Description of Voltage Converter. The voltage converter must be capable of stepping-down voltage from 220V-240V to 110V-120V. The converters must also have outputs that are 110V US outlets and a universal 220V outlet. The converter must be able to connect directly to the 120kw generator with UK style plug. The contractor is responsible for delivery and all repairs, and scheduled and unscheduled maintenance are also included in the contract. The Contractor shall provide a point of contact to assist with equipment maintenance, repair, and any maintenance schedule is to be published before the camp(s) are operational.

SECTION 6. PORTABLE LIGHT SETS

6.0 General. The Contractor shall support users who require portable light sets with power generators and fuel. Contractor shall be able to provide multiple light sets with generators, throughout Malaysia.

6.0 Applicable Documents and Definitions. For the purposes of this description of items, the following definitions will be utilized.

Portable Light Set– Heavy-duty portable floodlight, with at least 2 lamps, rated for hazardous and wet locations with 8-15 KW generator provided, fueled, and maintained by the contractor.

6.1 portable flight set delivery, operation, and removal shall be inclusive of the following:

a. Full Maintenance

b. Providing all supplies, power generation, fuel, and labor necessary to operate the portable light set/s

c. Delivery of portable light set/s

d. Installation of portable light set/s

e. Removal of portable light set/s

f. Replacement of portable light set/s if necessary

g. Repair or replacement of any broken or unserviceable parts on portable light set/s

h. Fuel and refueling of generator if applicable

i. HAZMAT cleanup / disposal if applicable

6.2 Description of Item. Portable light set/s are to be stand alone, with two wheels or four wheels. Towable light systems shall be equipped with a power source (Gasoline/Diesel Generator) and steel frames with telescoping masts that rotate 360 degrees. Lights shall produce a minimum of 100,000 lumens of light. Operation shall include delivery, set-up, fuel (refuel) and pick-up. Contractor shall also provide maintenance within 4 hours upon notification of any discrepancy/issue. If the personnel designated by the contractor to perform maintenance are not proficient in English (where proficiency is defined as the ability to convey issues and receive instructions as pertains to specified tasks) from US personnel, the contractor shall be responsible for providing a translator. All scheduled maintenance of portable light set/s should be conducted during the daytime when the light sets are not in use.

6.3 PORTABLE LIGHT SET SAFETY

6.3.1 Lights. The trailer shall have lights that comply with the international building code, national electrical code, or British construction standards for wet area surfaces. All lights shall be connected to a Ground Fault Circuit interrupt (GFCI). The GFCI can be either individual for each or placed in a panel breaker box.

6.3.2 Generator. Vendor shall size, provide, and connect the generator and ensure continuous uninterrupted power. Generators which are 3-phase shall be grounded at the wye point neutral with direct line grounding if the generated voltage is not above 440 volts. Higher voltage will be grounded through a grounding resistor. The earth grounding rod shall be a minimum of 8’ in length and the grounding wire shall be a minimum of 3/4” with a clap affixed, the osmatic reading shall be near zero. If the generator is located within 6’ of a water source a GFCI shall be installed. Generators or any combustible type engine shall be placed into proper secondary containment that has 2/3rds containment ability of organic liquids prior to operations.

SECTION 7. REFRIGERATED TRAILERS

7.1 General. The contractor shall provide 20 foot refrigerated containers and trailers or refrigerator trucks throughout Malaysia. The refrigerated container shall have variable temperature for refrigeration and frozen food products. The refrigerated container shall be clean and free of debris, and shall use diesel fuel only in accordance with MED-53. The contractor shall provide diesel fuel for refrigerated/freezer containers. Operation shall include a generator capable of providing 24-hour power generation 7 days a week. Contractor shall be able to provide multiple refrigerated trailers throughout Malaysia.

7.2 Ice Makers. The contractor shall provide 400lb capacity ice makers throughout Malaysia.

The Ice maker shall have variable temperature for maintaining and creating potable ice. The refrigerated container shall be clean and free of debris, and shall use diesel fuel only in accordance with MED-53. The contractor shall provide diesel fuel for ice maker. Operation shall include a generator capable of providing 24-hour power generation 7 days a week.

Contractor shall be able to provide multiple refrigerated trailers throughout Malaysia.

7.3 Description of Service. The contractor shall provide full maintenance support for standard preventive maintenance or repair within 4 hours of notification. The contractor shall provide all necessary fuel to maintain 24-hours a day, 7 days a week operation of the refrigerated container.

SECTION 8. MEDICAL WASTE REMOVAL SERVICES

8.1 General. The contractor shall provide medical waste removal services. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to provide medical waste removal and hauling. All work performed by the Contractor shall be in compliance with all known and applicable local Malaysian laws, and practices for this work. The work performed under this contract is necessary to ensure continuous, safe, and reliable waste disposal that supports the customer’s mission. The quantity of medical waste removal services will be identified in each individual call.

8.2 Description of Services. The contractor shall provide all personnel, equipment, tools, materials, supervision, and other items necessary for the transportation, decontamination and final disposal of regulated medical waste. Medical waste items will include needles, syringes, contaminated absorbent rags and other hazardous materials.

8.3 Contractor Furnished Items and Service. The contractor shall obtain applicable permits pertaining to the transportation, and disposal of regulated medical waste.

8.4 Pick-up: IPOH (Kem Syed Putra); the contractor shall make no less than one and no more than two scheduled pickups per week.

8.5 The contractor will provide all materials to dispose of medical waste.

8.6 Clean-up: The contractor shall clean any debris caused by their removal and loading of the regulated medical waste. The area shall be returned to the original condition prior to pick up as determined by the COR.

SECTION 9. OTHER MISELLANEOUS ITEMS. TABLES/CHAIRS/COTS

9.1 General. In accordance with the Description of Services and supply the contractor will provide tables, chairs, cots, and fans in order to ensure continuous support to U.S. Government Forces in Malaysia. Contractor shall be able to provide folding tables, folding chairs, cots, and fans to support up to 700 Soldiers throughout Malaysia.

9.2 DESCRIPTION OF ITEMS.

9.2.1 Tables and Chairs. The contractor shall provide folding tables (72 W x 29.63 H x 29.13 D inches, maximum weight 300 lbs.) and folding chairs (19x18.5x30 inches, maximum weight 300 lbs.). Tables and chairs are ordered in lots.

9.2.1.1 x1 lot of tables = 25 tables

9.2.1.2 x1 lot of chairs = 100 chairs

9.2.2 Cots. The contractor shall provide the required Cots (Must support up to 300lbs, be a minimum of 74”L x 40.5 “W x 23.5” H, and be broken down for ease of storage when not in use). Cots are ordered in lots.

9.2.2.1 x1 lot of cots = 25 cots

9.2.3 Pedestal Fans. The contractor shall provide standard size pedestal fans (at least 16 inch).

Fans are ordered in lots.

9.2.3.1 x1 lot of fans = 10 fans

SECTION 10. OTHER REQUIREMENTS

10.1 Qualifications. All work is to be performed by a competent person, experienced, and qualified to provide the required necessity.

10.2 Contracting Officer Authority. Only the Contracting Officer has the authority to issue changes to the description of items - and the corresponding contract - which affect price, quality, quantity, delivery, or any other aspect that will change the terms and conditions of the contract. The Contracting

Officer is the only official who has the authority to modify or terminate the contract, or to obligate Government funds.

10.3 Holidays. The contractor may be required to work during United States and Malaysian holidays.

10.4 Base Access: Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army 46 controlled installation, facility, or area. Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy.

In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. For contractors requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05.

The contractor employee will be issued a CAC only if duties involve one of the following:

(1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely;

(2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or

(3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractor’s employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCICIII) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

10.5 Safety and Security. The contractor and his/her hired employees shall be responsible for ensuring all safety requirements are adhered to and shall not, at any time, place the Training Participants in any kind of danger. The Contractor is required to comply with force protection measures as directed by the US Government Representative and equivalent Malaysian force protection representative. If the Contractor becomes aware of a situation that could harm the training participants, their employees, or themselves they are required to immediately contact the U.S. Government Representative identified in the Contract.

10.6 Points of Contacts and Authorities. The U.S. Government retains the right to make changes to this description of items, prior to contract start date, based on factors that are unknown at this time (e.g.

funding is formally decreased, direction from U.S. Pacific Command due to changing political conditions, dates shift slightly, etc.). The Contracting Officer is the only person authorized to approve any changes to the requirements of the contract and not withstanding provisions contained elsewhere in the contract, the authority remains solely with the contracting officer. In the event the Contractor effects any change at the direction of any person other than the contracting officer, the change will be considered to have been made without authority and no adjustment will be made in the contract price as a result of the change.

10.7 Contractor Notice Regarding Late Delivery. In the event the Contractor anticipates or encounters difficulty in complying with the contract schedule, the Contractor shall immediately notify the Contracting Officer telephonically and via email giving a full detailed description for the reasons of the delay. Receipt of contractor’s notice does not constitute acceptance of an alternate delivery schedule waiver of the U.S. Government’s rights under this contract or at law.

10.8 Liability. The U.S. Government accepts no liability for the actions of the Contractor or his/her employees and agents.

10.9 ANTI-TERRORISM AND OPERATIONAL SECURITY. iWATCH Training. This standard language is for contractor, or subcontractor employees with an area of performance within an Army controlled installation, facility or areas of operation. The contractor and all associated sub-contractor shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 60 calendar days of contract award and within 60 calendar days of new employees commencing performance with the results reported to the COR NLT 90 calendar days after contract award.

10.9.1 Contractor will coordinate with Malaysia Military authority to obtain access to Malaysia military bases to perform this contract. The Malaysia military may alter or limit the access times to the contractor. Contractor will plan accordingly to adhere to limited access times and still meet the requirements of this description of items.

10.9.2 Background Check Standards. Contractor will ensure that employees requiring access to Malaysian military bases meet the background check requirements and ID requirements for access to military bases. If requested, contractor will submit all documentation on company and employees to perform background checks in a timely manner. Contractor will have 48 hours to submit the required documentation.

10.9.3 Information Disclosure. Contractor will follow U.S. Army and local Malaysian military guidance on social media posting guidance. Contractor will ensure that all employees and subcontracted employees receive this guidance.

10.9.4 Increases in Force Protection Conditions. Malaysian military or U.S. military personnel may increase security measures at any time during the execution of the contract. Contractor will need to maintain communication with the Malaysian military for access control and the Contracting Office or his/her designated representative to stay aware of possible changes.

10.5 Contracting Officers Representative. The Contracting Officer’s Representative (COR) is designated as a representative of the Contracting Officer for the purpose of technical supervision, inspection, and acceptance under this contract. CORs for this contract are identified either by title of position or by name of individual, organizational component, and the limitation per purchase for each position title or individual. These appointed CORs are the only designated representative that are authorized to sign for items under this contract.

10.10 Liability. The U.S. Government accepts no liability for the actions of the Contractor or their employees and agents.

10.11 Emergency. The contractor shall provide a point-of-contact (POC) available 24-hours for all emergency requirements. The contractor shall be able to provide a response/support within four (4) hours for all emergency calls relative to this requirement.

10.12 The Contractor shall, at no additional cost to the Government, obtain all licenses and permits required for work and for complying with all applicable local, state, and federal laws, rules, and regulations.

10.13 QUALITY CONTROL & ASSURANCE 10.13.1 The contractor shall develop and maintain an effective quality control program to ensure items are delivered in accordance with each individual call.

The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective deliveries. The contractor’s quality control program is the means to assure that the work complies with the requirements of the contract. At a minimum, the contractor shall develop quality control procedures that address the standards identified in each individual call.

10.13.1 The standard is that the Government receives no more than three (3) customer complaints during the course of the event. The Contracting Officer will take appropriate action upon receipt of complaints to enforce the inspection clause (FAR 52.212.4, Contract Terms and Conditions-Commercial Items), if any of the services are not performed to standard. The contractor shall, if any of the services do not conform to the contract requirements, be required by the Government to re-perform the services in conformity with the contract requirements, at no additional expense to the Government

SECTION 11. INTERPRETER SERVICE

11.1 GENERAL. The contractor shall provide interpreters capable of translating Malay- English/English-Malay as well as sufficient oral and written fluency to facilitate communication between Malaysians and US personnel. The Contractor shall furnish all necessary personnel, equipment, materials and supplies, transportation, background investigation verification, and other items or services necessary to perform the work

11.2 DEFINITIONS

11.2.1 CONTRACTING OFFICER. A person with the authority to enter into, administer, or terminate contracts for the United States Government and make related determinations and findings.

11.2.2 DESIGNATED CONTRACTING OFFICER’S REPRESENTATIVE (COR). The individual(s) designated in writing to the Contractor as being authorized to perform specific technical or administrative functions. The written designation will be issued and executed by the Contracting Officer.

11.2.3 INTERPRETER. A person who provides an oral translation between speakers who speak different languages.

11.2.4 TRANSLATOR. A person who translates written messages from one language to another.

SECTION 11.3 GOVERNMENT PROVIDED RESOURCES

11.3.1 RESOURCES. None. The Contractor is responsible to provide all life support requirements (food, lodging, transportation, medical assistance, etc.) for the duration of the contract.

11.3.2 INTERPRETER. The Contractor shall provide Simultaneous Interpreter Services throughout Malaysia.

11.3.2.1 Verbal Interpretation. Contractor shall provide Simultaneous Interpreters Services that are capable of verbal and written communication in Malaysian to English language and vice versa.

11.3.2.2 Topics To Be Discussed. Basic translator/interpreter: Translator/interpreters, duties. English to Malaysian, Malaysian to English; oral fluency. Translator/interpreters should have a basic understanding of the military and be able to express logistical requirements.

Provide oral interpretation and perform basic administrative clerical work such as drafting correspondence, coordinating meetings, and research as required. Translator/interpreters will be expected to translate discussions between U.S. and Malaysian military during training and briefings. May include interaction with vendors, contractors, delivery and hotel personnel. Able to work for twelve (12) hours a day, seven (7) days per week and may work on official Malaysian holidays. May require travel (US unit provides transportation) outside local area but will not require overnight stay outside local area.

11.3.2.3 Specialized translator/interpreter (tactical) Interpreter, duties. English to Malaysian, Malaysian to English; oral fluency. Provide oral interpretation and perform basic military tactical and administrative clerical work such as drafting correspondence, coordinating meetings, and research as required. Translator/interpreters will be expected to translate discussions between U.S. and Malaysian military during training. Translator/interpreters will be expected to follow units through training lanes and must be able to conduct field operations.

Able to work for twelve (12) hours a day, seven (7) days per week and may work on official Malaysian holidays. May require travel (US unit provides transportation) outside local area but will not require overnight stay outside local area.

11.3.2.4 Specialized translator/interpreter (medical) Interpreter, duties. English to Malaysian, Malaysian to English; oral fluency. Provide oral interpretation and perform basic medical and administrative clerical work such as drafting correspondence, coordinating meetings, and research as required. Translator/interpreters will be expected to translate discussions between U.S. and Malaysian military during medical training.

Translator/interpreters will be expected to follow units through medical training lanes. Able to work for twelve (12) hours a day, seven (7) days per week and may work on official Malaysian holidays. May require travel (US unit provides transportation) outside local area but will not require overnight stay outside local area.

11.3.3 Description of Responsibility. The Contractor shall monitor live audio conversations/dialogue and simultaneously interpret upon the direction of Contract Officer Representative or government point of contact; all work product, including recordings, transcripts, and other documents are considered to be completed in accordance with this PWS and are property of the U.S. Government. The English = Malaysian presentations will vary in complexity due to the language spoken and the rapidity of conversations during the large group discussion. All discussions will occur within a single room as one large group. Small group discussions utilizing Break Out Rooms will not be conducted. The workload will move from simple to complex. Work requires the application of experience and skill in translating/interpreting, transcribing and documenting conversation. The Contractor shall analyze source conversations necessary, to accurately document conversations and activities.

The Contractor(s) will NOT be required to perform written translation services as part of the contract.

11.3.4 Preparation. Upon award of the contract, the U.S. Government will provide the Contractor with written copies of all of the presentations to be discussed ahead of when needed in order for the Contractor to become familiar with the material and ask questions of the Event Planner. The Contractor shall be prepared to conduct rehearsals of the discussions on date specified per call. The Contractor shall ensure personnel and interpretation equipment is set up and functioning normally no less than 30 minutes prior to beginning performance stated in the call.

11.3.5 Contractor Work Schedule. Determined by each individual call.

11.3.6 SPECIFIC TRAVEL. Contractors are responsible for their own travel and living accommodations while supporting the contract. The Contractor is responsible for providing the required logistics support (transportation, food, lodging, etc.) for the duration of the call while ensuring that all interpreter personnel are in the correct locations at the designated times.

11.4 EQUIPMENT. None.

11.5 SIMULTANEOUS INTERPETER QUALIFICATIONS: The Simultaneous Interpreter(s) identified shall have obtained an industry recognized certification that proves they possess the language proficiency in order to satisfactorily support the resulting contract. The Simultaneous

Interpreter(s) shall have experience providing simultaneous interpretation services between English and Malaysian native speakers. This interpreter shall possess the skills to quickly and effectively translate between Malaysian/English & English/Malaysian in a large group setting while discussing one or more topics.

11.6 PRE-PERFORMANCE COORDINATION: Upon receipt of the call, the Contractor will be provided with the U.S. Government Point of Contact list by the Contracting Officer. Prior to the beginning of the call, the Contractor shall contact the identified U.S. Government point of contract to discuss exercise specific terms and language in order to better prepare them to support the requirement.

11.7 PERFORMANCE STANDARDS.

11.7.1 The requirement Contractor error rate for work product shall not exceed more than 1% of the total conversations. The Contractor may be required to provide corrections for excessive error rates at no additional cost to the Government, as determined by the designated U.S.

Government Representative. The Contractor shall meet or exceed the quality requirements specified in Section 13 “Performance Requirement Summary.”

SECTION 12. LAUNDRY

12.1 GENERAL. The contractor is responsible to provide all necessary labor, management, supervision, materials, tools, equipment, components, supplies, services, maintenance, installation and transportation to support laundry service requirements

12.2 DESCRIPTION OF SERVICE The contractor shall provide laundry service (not dry cleaning) based on individual call.

12.2.1 The contractor is responsible to provide all collection, distribution, transportation, and laundry service to support this requirement. The contractor shall provide all necessary supplies (i.e. laundry tags, receipts, etc.) support the operation of this service requirement.

12.3 OPERATION AND SERVICE REQUIREMENTS

12.3.1 Contractor shall provide all necessary labor, management, supervision, materials, tools, equipment, components, supplies, services, maintenance, installation and transportation and delivery as stated in this performance statement.

12.3.2 OPERATION. Each personnel will have their own U.S. standard issue laundry bag. A maximum of ten (10) items of clothing inside Two socks are considered one (1) piece of clothing. The Contractor is responsible to conduct inventory and inspection of each laundry bag and issue an itemized receiving receipts/tags to each personnel dropping off their laundry bags. All laundry shall be cleaned and folded and clothing must be returned to the proper individual within twenty four (24) hours.

12.3.3 SCHEDULES. The contractor will be assigned an area where they are responsible to setup laundry drop-off and pick-up site for personnel to bring their laundry bags. Pick-up and Drop-Off will be conducted between the hours of 1700 and 1900; unless otherwise stated in the call.

12.4 SPECIAL REQUIREMENTS

12.4.1 DELIVERY. The contractor is responsible to coordinate all delivery with the

Contracting Officer and Contract Officer’s Representative.

12.4.2 LOST CLAIMS. The contractor is responsible for missing clothing. Claims shall be settled within 24 hours of notification of missing item.

SECTION 13. SHOWERS

13.0 GENERAL the Contractor shall support users who require Potable Showers services and require grey water removal.

13.1 APPLICABLE DOCUMENTS AND DEFINITIONS. Portable Shower – containerized or trailer-based portable hot shower system with self-contained potable water storage tank (or hooked up to continual potable water source), greywater collection storage, and multiple stalls per units which can be used for centralized hygiene provided by the contractor. Portable Shower delivery, operation, and greywater removal services shall be inclusive of the following:

a. Full Maintenance

b. Providing all supplies, power generation, water and labor necessary to operate the portable showers

c. Delivery of portable showers

d. Installation of portable showers

e. Removal of portable showers

f. Replacement of portable shower units if necessary

g. Daily cleaning of showers

h. Continual source of potable water for showers or holding tank for potable water that never goes below 30% filled

i. Daily removal of graywater from of contractor provided showers

j. Repair or replacement of any broken or unserviceable parts on portable shower units

k. Fuel and refueling of generator(s) if applicable

l. HAZMAT cleanup / disposal if applicable

13.2 DESCRIPTION OF SERVICE. Trailer shower units shall be enclosed with a minimum of 5 head outlets. Dispense water from shower heads shall be between 85 to 115 degrees Fahrenheit. Showers shall be self-contained and self-powered. Water shall be portable and water must have drainage. Service shall include delivery, installation, water source, pick-up and maintenance and repairs.

13.3 SHOWER SAFETY. The shower units shall be completely self-contained with a constant water pressure of 40-60 PSI per shower head and lights. Stalls shall have individual divides which ensures the privacy of the occupant and be approximately 75cm x 75cm or greater with a nonskid floor. Stairs if required to enter the shower mounted trailer shall ensure the safe entry and exit of personnel. Hand rails are mandatory for stairs. The unit shall have a water-holding tank (internal or external) for grey water management appropriate for the volume of gray water of the tank. The leaching of gray water is not allowed. All gray water must be removed from the site and disposed of IAW local and national regulations. The vendor may supply a 1200-gallon potable water-holding tank. The vendor may, if the capability is available, connect to a continuous potable water supply at the vendor’s expense. If continuous water supply is unavailable vendor will ensure that water supplies do not reach less than 30% available at any one time. All other requirements for gray water management remain the same.

13.4 Lights. The trailer shall have lights that comply with the international building code, national electrical code, or British construction standards for wet area surfaces. All lights shall be connected to a Ground Fault Circuit interrupt (GFCI). The GCFI can be either individual for each or placed in a panel breaker box. If the GFCI is located on the inside of the shower they shall be encase in a weather proof case. Lights shall be 1 lamp / 7-9 watt / Magnetic NPF / 220v.

Home runs shall be insulated as to prevent moisture build up.

13.5 Panel Box with Breaker. Panel box shall be located outdoors, weather tight rated, and mounted on the trailer away from any wet surface. The system will have an inline breaker mounted between the service connects and capable of connecting to a generator for power rated at a minimum rated output: 5,000W / 50Hz AC (5,500VA / 60Hz) Maximum output: 5,500VA / 50Hz AC (6,500VA / 60Hz) Phase: single phase.

13.6 Generator. Vendor shall size, provide and connect the generator and ensure continuous uninterrupted power. Generators which are 3-phase shall be grounded at the wye point neutral with direct line grounding if the generated voltage is not above 440 volts. Higher voltage will be grounded through a grounding resistor. The earth grounding rod shall be a minimum of 20’ in length and the grounding wire shall be a minimum of 3/4” with a clap affixed, the osmatic reading shall be near zero. If the generator is located within 6’ of a water source a GFCI shall be installed or a water pipe ground shall be used. Generators or any combustible type engine shall be placed into proper secondary containment that has 2/3rds containment ability of organic liquids prior to operations. Any generator set used for the purpose of powering shower units shall have a Ground Fault Circuit Interrupter installed between the power source and the water pump.

SECTION 14. OTHER REQUIREMENTS

14.1 Qualifications. All work is to be performed by a competent person, experienced, and qualified to provide the required necessity.

14.2 Contracting Officer Authority. Only the Contracting Officer has the authority to issue changes to the description of items - and the corresponding contract - which affect price, quality, quantity, delivery, or any other aspect that will change the terms and conditions of the contract. The Contracting Officer is the only official who has the authority to modify or terminate the contract, or to obligate Government funds.

14.3 Holidays. The contractor may be required to work during United States and Malaysian holidays.

14.4 Base Access: Access and general protection/security policy and procedures. This standard language is for contractor employees with an area of performance within Army controlled installation, facility, or area.