PWS BB Left Tailrace CLEANING.pdf

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Recreation Areas Cleaning at Big Bend, SD
Solicitation number
W9128F26QA025
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This is a Performance Work Statement (PWS) for cleaning and janitorial services at the Left Tailrace Campground, Day Use Area, and surrounding areas at the Big Bend Project of the U.S. Army Corps of Engineers in South Dakota. The contract runs from April 30, 2026 through October 2, 2028, consisting of a base period and two one-year options, with services provided only during the active season (May through October, approximately six months annually). The contractor must provide all necessary labor, supervision, materials, tools, and equipment except those specifically furnished by the government, including cleaning supplies, equipment, and one full-hookup campsite. Services are firm fixed price, and the contractor must maintain a minimum of two employees with multiple staff recommended to ensure continuous coverage.

The primary work area is the Left Tailrace Campground with 81 electric campsites, 12 non-electrical campsites, two comfort stations, two vault toilets, four large group picnic shelters, and various recreational facilities. Secondary work includes the Right Tailrace Day Use Area. Cleaning frequencies vary by facility type: comfort stations require twice-daily cleaning (6:00 A.M. to 10:00 A.M. and 3:00 P.M. to 6:00 P.M.), vault toilets once daily, picnic shelters and fish cleaning stations once daily, grills and fire rings twice weekly (Monday and Friday), and area litter pickup daily. The contractor receives Tuesday and Wednesday off each week during the active period and must comply with all safety requirements per EM 385-1-1, environmental protection standards, security protocols including E-Verify employment verification, and key control procedures. Government-provided items include certain cleaning chemicals, equipment such as floor scrubbers and litter grabbers, utilities, and optional campsite accommodations. Quality assurance is managed through a Quality Assurance Surveillance Plan with a maximum of four deficiencies allowed per inspection cycle, and the contractor must correct deficient work within two hours or the government may perform services at contractor expense.

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Cleaning and Janitorial Services Contract for

Left Tailrace Campground & Day Use Area and Surrounding Areas U.S. Army Corps of Engineers, Big Bend Project

2026 – 2028

Part 1

General Information

1. GENERAL: This is a non-personnel commercial services contract to provide cleaning and janitorial services for the Left Tailrace Campground, Day Use Area, and other specified areas. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The cleaning contractor shall perform a number of tasks associated with the cleaning of the areas indicated within according to the schedule and specifications outlined in this document. The Contractor will be performing cleaning duties within a specified area. All work must be performed according to the specifications outlined in this contract unless authorized in advance by the Contracting Officer’s Representative (COR).

1.1.1 Description of Services/Introduction: The Contractor shall provide all necessary supervision, labor, materials, tools, and equipment to provide cleaning and janitorial services within designated facilities and grounds in U.S. Army Corps of Engineers (USACE) managed areas. The Contractor shall work in all designated contract areas.

The Contractor shall ensure that each completed service will meet the requirements of this contract as outlined in this Performance Work Statement (PWS). All services shall be completed during the specified day and time, unless otherwise specified or as directed by the COR. This contract requires a minimum of two (2) people.

1.1.2 Subcontracting. After award, the contractor shall not further subcontract or change subcontractors for any work without written approval of the Contracting Officer.

Compliance with the provisions of this contract by subcontractors shall be the responsibility of the contractor. The Contractor’s decision to use a subcontractor shall be approved by the Contracting Officer to ensure the small business size standard is maintained.

1.1.3 Employees who perform this work shall be qualified persons on the contractor’s own payroll. Due to the daily nature of this work, multiple employees are recommended to avoid lost days due to illness, vacation, etc. Personnel will dress according to safety manual EM 385-1-1 and be presentable to the public in a government facility, nothing of an offensive or graphic nature will be allowed. The contractor must abide by all state and federal labor laws.

1.2 Background: Cleaning and janitorial services are required to maintain clean, sanitary, operational and presentable facilities and areas for the visiting public. The location of the services covered by this contract will be at USACE managed campgrounds, day use areas, public use areas/facilities and surrounding areas near Big Bend Dam located approximately eighteen miles north of Reliance, SD on highway 47 off of I-90 exit 248. There is regular contract garbage pickup and routine USACE park ranger patrols in all USACE-managed recreation areas. Annual visitation in recent years has exceeded millions of visits to the Big Bend Lake Sharpe area. A majority of this use is during the months of May through September. Park facilities receive heavy use and require professional care to meet project cleaning standards.

1.3 Objectives: The Contractor shall provide and maintain satisfactory cleaning and janitorial services within all assigned work areas and facilities to the standards outlined in this contract.

1.4 Performance Work Statement: Section 5 contains the Performance Work Statement.

1.5 Period of Performance: The Period of Performance shall be for one (1) Base Period of 12 months (6-months active and 6-months inactive) and two 12 months (6-months active and 6-months inactive) The Contractor shall not begin work until after the “Notice of Award” and completion of the Pre-Work Conference with the COR. The Period of Performance reads as follows:

Base Period:

Base Year: 30 April 2026 through 29 April 2027

• Active period of performance: 30 April 2026 through 2 October 2026

Option 1: 30 April 2027 through 29 April 2028

• Active period of performance: 30 April 2027 through 2 October 2027

Option 2: 30 April 2028 through 29 April 2029

• Active period of performance: 30 April 2028 through 2 October 2028

1.5.1 Contractor Day Off: The Contractor’s day off each week shall be Tuesday and Wednesday as indicated under the day off schedule located in section 1.5.1.1. A “Day Off” shall be defined as services under this contract are not to be performed that day, nor will the contractor be paid or otherwise reimbursed for days services are not performed. Cleaning and janitorial services will be performed by other contractors or other means on the Contractor’s Day off.

1.5.1.1 Contractor Day Off Schedule. The Contractor shall have a day off each Tuesday and Wednesday that falls within the following dates. Outside of the dates indicated, the Contractor shall be responsible for providing cleaning and janitorial services within the specified areas on all days within the Period of Performance.

Base Period Days Off:

OFF Tuesdays and Wednesdays from 30 April 2026 through 2 October 2026.

Option Period 1 Days Off:

OFF Tuesdays and Wednesdays from 30 April 2027 through 2 October 2027.

Option Period 2 Days Off:

OFF Tuesdays and Wednesdays from 30 April 2028 through 2 October 2028.

1.6 General Information

1.6.1 Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this Performance Work Statement (PWS). The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which the Contractor assures that their work complies with the requirements of the contract. The contractor shall designate, in writing, an onsite employee who shall serve as the contact for matters involving quality and performance or nonperformance of the required work stated in this PWS. The employee(s) shall be qualified and fully competent with full authority to act for, and on behalf of, the contractor as necessary to insure that the required work is performed in accordance with the standards contained herein. The contractor shall furnish the above written designation to the Contracting Officer’s Representative (COR) no later than the first day of work. The contractor shall include the name(s), address(s), and telephone number(s) of the responsible individual(s).

1.6.2 The Contracting Officer reserves the right to disapprove any individual whom he considers incompetent to perform the work required. The Contracting Officer will provide a written notice of any disapproval to the contractor.

1.6.3 Quality Assurance. The government will use a Quality Assurance Surveillance Plan (QASP) to ensure that the Contractor is performing the services required by this PWS in an acceptable manner. The Government may use Quality Assurance Evaluators (QAE(s)) to provide assistance with the quality assurance methods.

1.6.3.1 The government has the right to inspect all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The government shall perform inspections in a manner that will not delay the work.

1.6.3.2 Upon verification of a validated customer complaint or corrective action report, the COR will notify the contractor that they are required to re-perform specific services within 24 hours for daily cleaning items, and within one week for weekly, monthly, or semi-annual items. The Contracting Officer will also be notified in these cases.

1.6.3.3 The government may take action, if the contractor fails to perform the services again or to take the necessary action to ensure future performance is in conformity with the contract requirements. The government may (1) by contract, or otherwise, perform the services and charge to the contractor any cost incurred by the government that related to the performance of such service or (2) terminate the contract in whole or in part.

1.6.3.4 The contractor is responsible to replace/repair any damage to government property due to negligence, at his or her own cost. The government may take action, if the contractor fails to replace/repair any damage to government property. The government may (1) by contract, or otherwise, replace/repair damaged government property and charge to the contractor any cost incurred by the government to replace/repair any damage.

1.6.3.5 If any of the services do not conform to contract requirements, the government may require the contractor to perform the services in conformity with contract requirements and at no increase in cost. If the contract requirements are not met after a second attempt the government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed. The contractor shall not invoice the government for services which are not rendered according to the PWS Schedule.

1.6.3 Recognized Holidays: The Contractor is required to perform work on recognized holidays that fall within the contract period, unless that day is indicated as a day off per section 1.5.1. The Government recognizes the following holidays:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day Washington’s Birthday Veteran’s Day Memorial Day Thanksgiving Day Juneteenth Christmas Day Independence Day

1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 6:00AM and 6:00PM - except - when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.5 Place of Performance: The work to be performed under this contract will occur within recreation areas and public use facilities at the Big Bend Project in Lyman County, South Dakota. This area is located approximately eighteen miles north of Reliance, SD on highway 47 off of I-90 exit 248.

1.6.5.1 Left Tailrace Campground & Day Use Area. This is the primary work location for cleaning and janitorial services to be performed under this contract. Left Tailrace Campground has 81 standard electric campsites, 12 non-electrical campsites two Comfort Stations, two vault toilets, four large group picnic shelters, basketball court, four horseshoe pits, three corn hole games, Frisbee golf course, three playgrounds and a fish cleaning station. The work area includes all facilities, grounds, roadways and parking areas. Facility inventory is shown in Exhibit 4.

1.6.5.2 Right Tailrace Day Use Area. The day use area has multiple picnic areas and shelters, one boat ramp, one fishing pier, one comfort station, one vault toilet, fish cleaning station, and one playground area. The work area includes all facilities, grounds, roadways and parking areas.

1.6.5.3 The Contractor shall note that all quantities of facilities and grounds are believed to be accurate at time of contract solicitation. However, facilities and areas may be modified, added, or removed from the contract area; there shall be no change in contract price for modification of areas and/or facilities. The Contractor shall be responsible for cleaning services in all facilities and grounds within the designated contract areas.

1.6.6 Type of Contract: The Government will award a firm fixed price purchase order.

1.6.7 Recreation Area Surveillance: Surveillance of the recreation areas is an integral part of the Contractor's duties. The mere physical presence of a person who can contact the authorities is often a strong deterrent to vandalism and violations of rules & regulations.

1.6.8 Security Requirements: All Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government Representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.9 Special Qualifications: Pre-screen candidates using E-Verify Program:

Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(i). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, and submit it to the Contracting Officer to become part of the official contract file.

1.6.10 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.10.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks;

however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.10.2 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.10.3 The Contractor shall ensure all Government facilities are secure when not providing services under this contract.

1.6.11 Special Qualifications: The Contractor shall ensure that personnel involved in the control operations have the technical knowledge and ability to properly perform the required work activities.

1.6.11.1 Appropriate Work Attire within the Work Areas: The Contractor and all personnel shall at all times wear clothing appropriate for being in a public setting and for performing the work that is required under this contract, to the approval of the COR.

Unauthorized advertisements shall not be displayed on clothing or within the contract area. Clothing shall not have any offensive or harsh language and/or images. No bare feet will be permitted while on duty and shirts covering from the waist up are required.

1.6.11.2 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. Contractors and subcontractors are required to wear their company ID and may be required to wear Government supplied badges. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.12 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.13 Post Award Conference/Periodic Progress Meetings: After the “Notice of Award”, the Contractor shall meet with the COR prior to commencement of work to discuss performance requirements and administration of the contract. The Contractor at this meeting shall submit for approval the following: work plan, safety plan, and certificates of insurance. The work plan shall include a list of materials, equipment, and cleaning supplies for approval by the COR. Also, personnel requirements and a detailed work schedule with approximate time of performance at each facility shall be included in the work plan. Once approved, this plan shall not be changed without the approval of the COR. Also, the Contractor shall visit all work areas with the COR prior to commencement of work. This will provide an opportunity to discuss specific work areas and quality of performance issues.

1.6.14 Pre-Quote Site Visit: As it is stated in FAR 52.237-1, Offerors or quoters are urged and expected to inspect the site where services are to be performed and to satisfy themselves regarding all general and local conditions that may affect the cost of contract performance, to the extent that the information is reasonably obtainable. In no event shall failure to inspect the site constitute grounds for a claim after contract award.

It is highly recommended that a quoter makes an on-site visit to the project to inspect the facilities and area prior to submittal of quote. Annual visitation in recent years has exceeded 1.6 million visits to the lake. A majority of this use is during the months of May through September. Park facilities receive heavy use and require professional care to meet project cleaning standards.

1.6.15 Pre-Work Meeting. Prior to commencing any activities, the contractor shall arrange a Pre-work Meeting with the COR. The contractor and all employees working on this contract shall be present at this meeting. The Meeting shall discuss the work requirements, scheduling, submittal process, and review of the Activity Hazard Analysis (AHA), Abbreviated Accident Prevention Plan (AAP) submitted by contractor.

1.6.16 Submittals. Prior to commencement of services, the Contractor shall submit the following documents to the COR for review and approval (Technical Exhibit 2): a.

Activity Hazard Analysis (AHA); b. Abbreviated Accident Prevention Plan (APP) c. List of who will perform work on this contract and their E-Verify and background checks; d.

Proof of Insurance for Contractors and Subcontractors.

1.7 Safety

1.7.1 Emphasis shall be placed on safety on all phases of operations by the Contractor.

The Contractor or foreman shall have a cell phone on-site with them at all times during work activities. The local emergency phone number(s) will be furnished to the Contractor by the COR at the pre-work conference.

1.7.2 Required Safety Documents: The Contractor shall ensure all work under this contract be in accordance with the U.S. Army Corps of Engineers Safety and Health Requirements Manual EM 385-1-1 (copies of this manual are available at the Big Bends Project Office, or online at http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_3 85-1-1.pdf)

1.7.3 The Contractor shall submit the following required documents at the pre-work conference: an accident prevention plan to be followed by all Contractor personnel during performance of the work and an activity hazard analysis.

1.7.4 The COR will provide the Contractor with an activity analysis form. The documents shall be developed only after a careful analysis of the work involved and shall be tailored specifically to the conditions of this contract and shall address the following items:

a) Responsible Individuals

b) Indoctrination of New Employees

c) "Toolbox" Safety Meetings

d) Fire Prevention and Protection

e) Housekeeping

f) Mechanical Equipment Inspection

g) First Aid and Medical Facilities http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

h) Sanitation

i) Personal Protective Equipment/Devices

j) Accident Reporting

1.7.5 Other Safety Requirements: The Contractor shall provide the minimum on-site safety requirements as follows:

a) All personnel are required to wear and use the manufacturer’s recommended personal protective equipment/devices.

b) The COR will provide Safety Data Sheets (SDSs) (formerly known as MSDSs or Material Safety Data Sheets) for all government provided chemicals and potential hazardous materials.

c) If the Contractor decides to use other chemical products not provided by the COR, they shall obtain a SDSs from the manufacture for all chemicals and potentially hazardous materials not provided by the Government that will be used in contract work and/or stored on Government property. SDSs shall be in the storage utility areas of the comfort stations and shall always be readily accessible for viewing by the Contractor, contract personnel and the COR. It shall be the responsibility of the Contractor to read, understand and inform all personnel of proper use of any chemical, material or other item used in work operations under this contract.

d) The Government will provide at least one nonfreezing-type A-B-C fire extinguisher in each utility closet used for storage of materials at the work site.

The extinguisher shall be placed in a location readily accessible to personnel.

e) The Government will provide and maintain a first aid kit commensurate with the size of the project with items necessary for first-aid treatment of all injuries.

The Contractor will advise personnel of the location of first-aid kits.

f) The local emergency phone number(s) will be furnished to the Contractor by the COR at the pre-work meeting. The Contractor will post telephone numbers of nearest hospital or ambulance service and fire station in a conspicuous location.

The Contractor will advise all personnel of locations and telephone numbers.

g) Flammable liquids and explosives are not allowed in the Utility storage or within Government facilities. All chemicals, supplies and other materials shall be stored in compliance with manufacturer’s recommendations and as directed by the COR, including quantities of such items.

h) The Contractor and all personnel working under this contract shall be required to wear a high-reflective vest when completing work tasks on roadways, parking lots or within twenty 20 feet of a roadway.

i) The Contractor shall be sure all vehicles used in working under this contract shall have working hazard lights or other yellow or orange warning light device activated to warn traffic when parking or stopping along roadways.

j) Contractor and all personnel operated vehicles shall not be driven or parked off of designated roadways, unless authorized in advance by the COR. Vehicles shall be operated in accordance with all applicable Federal, State and Local laws and regulations at all times.

1.8 Environmental Protection: The Contractor shall perform all work in such a manner as to minimize the polluting of air, water, or land, and shall, within reasonable limits, control noise and the disposal of solid waste materials, as well as other pollutants.

1.8.1 The Contractor shall not pollute streams, lakes or reservoirs with fuels, oils, bitumen’s, calcium chloride, acids, insecticides, herbicides, chemicals or other harmful materials. The Contractor shall investigate and comply with all applicable Federal, State, County and Municipal laws concerning pollution of rivers and streams.

1.8.2 Special measures shall be taken to prevent chemicals, fuels, oils, grease, bituminous materials, waste washings, and concrete drainage from entering public waters. If any spillage occurs, the Contractor shall remove the material and restore the area to the original condition before being contaminated. If necessary, contaminated ground shall be excavated and disposed of as directed by the Contracting Officer, and replaced with suitable fill material, compacted, and finished with topsoil and planted as required to reestablish vegetation all at the expense of the Contractor.

1.8.3 Disposal of all materials shall be at the appropriate locations as directed by the COR. Disposal of any materials, wastes, effluent, trash, garbage, oil, grease, chemicals, etc., in areas adjacent to streams and waterways shall not be permitted. If any waste material is dumped in unauthorized areas, the Contractor shall remove the material and restore the area to the original condition before being disturbed. If necessary, contaminated ground shall be excavated and disposed of as directed by the Contracting Officer, and replaced with suitable fill material, compacted, and finished with topsoil and planted as required to reestablish vegetation all at the expense of the Contractor.

1.8.4 The Contractor shall at all times perform work and take such steps required to minimize interference with or disturbance to fish and wildlife. The Contractor will not be permitted to alter water flows or otherwise disturb native habitat adjacent to the project area that, in the opinion of the Contracting Officer, are critical to fish or wildlife.

1.9 Damage to Government Property. The Contractor shall be responsible for restoring any Government facilities or structures damaged as a result of the Contractor’s operations. This includes, but is not limited to: electrical boxes, buildings, fences, gates, building interiors, walls, fixtures, partitions, mirrors, posts, vehicles, equipment, and non-target vegetation. The Contractor shall immediately notify the GPOC of any damage to Government property due to the Contractor’s operations or is informed of such damage.

The Contractor shall also notify the COR immediately of any damage to Government property as a result of vandals, or other causes on the day the Contractor first notices or is informed of such damage.

1.10 Damage to Personal Property. The Contractor shall be responsible for any damage to personal property, including but not limited to: RVs, equipment, tents, vehicles, etc. that have been damaged as a result of the Contractor’s operations. The Contractor shall immediately notify the COR of any damage to personal property due to the Contractor’s operations.

1.11 Unsatisfactory Performance

1.11.1 All services performed under this contract shall be performed in accordance with the PWS. Following cleaning, all surfaces shall be left in a clean condition, defined as being free of all particulate matter, film, spots, streaks, and/or stains. Glossy surfaces shall be wiped or polished with a dry cloth to restore original sheen. The requirement to clean applies to all parts of all buildings covered under this contract. The omission of cleaning methods for parts or portions of a building in the specifications does not relieve the Contractor from cleaning those parts or portions in the manner described.

1.11.2 The Contractor shall be notified by the COR of any deficiencies in service.

1.11.3 If any service is not performed in compliance with the terms of this contract and to the satisfaction of the COR the Contractor shall correct the deficiency and/or perform the services again within two (2) hours of notification by the COR. This shall be done at no additional cost to the Government. In the event the Contractor fails to correct the deficiencies within a two (2) hour period or if the Contractor cannot be contacted, the Government shall have the right to have the services performed by other forces at the Contractor's expense.

1.11.4 It shall be the responsibility of the Contractor to ensure that all services under this contract are performed on the dates and times indicated and to the specifications outlined in this contract.

1.11.5 Written notification shall be given by the COR on the cleaning contractors inspection report Exhibit 5. The original will become a part of the Contractors file at the Project Office; a copy will be issued to the Contractor. The document will be used for random inspections during the contract period.

1.11.6 Upon receipt of notification of deficiency in service, the Contractor will immediately correct the deficiency and/or take steps to prevent recurrence of the deficiency.

1.12 Vandalism: The Contractor shall promptly report vandalism and maintenance problems to the COR or an on-duty USACE Park Ranger as soon as possible.

1.13 Weapons: The Contractor, subcontractor and/or contractor personnel shall have no weapons in their possession in the contract area.

1.14 Alcohol and Drugs: The Contractor shall not be under the influence of alcohol and/or drugs while performing duties under this contract.

1.15 Lost and Found Property: Any property found by or turned into the Contractor or contractor personnel shall be turned into a Government official within 24 hours of taking possession.

1.16 Enforcement of Rules and Regulations: The Contractor and all contractor personnel do not have authority to enforce park rules and regulations (Title 36 Code of Federal Regulations (CFR)) or other rules and regulations. Upon witnessing or becoming aware of violations of park rules and regulations or other Federal, State or Local Laws and regulations, the Contractor shall immediately report the violation to on-duty USACE Park Rangers, the COR, and/or law enforcement personnel as soon as possible.

1.17 Medical emergencies and other emergencies: The Contractor shall promptly notify USACE Park Rangers and/or notify emergency personnel upon discovery of a medical situation or other emergency situation.

1.18 Payment: Payment will be made monthly for the work actually performed during the previous month at the applicable contract unit price upon receipt of a complete invoice (Exhibit 7). Each invoice shall be mailed, or hand delivered to the COR no later than the 25th of each month. Payment will not be made for a day(s) not worked and work that is not performed. The Contractor will also report the number of labor hours worked each month by the Contactor and any contractor personnel for safety exposure hours reporting on each invoice submitted.

1.19 Option to Extend Contract: This contract is renewable, at the option of the Government. The Contracting Officer shall give written notice of renewal to the Contractor in accordance with the days identified in FAR 52.217-9. Such a preliminary notice will not be deemed to commit the Government to renewal. If the Government exercises this option for renewal, the contract as renewed shall be deemed to include this option provision. However, the total duration of this contract, including the exercising of any option under this clause, shall not exceed five years.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime contractor.

2.1.2 Contracting Officer: A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

2.1.3 Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.4 Deliverable: Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.5 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.6 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.7 Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.8 Quality Control: All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.9 Subcontractor: One that enters into a contract with a Prime Contractor. The Government does not have privity of contract with the subcontractor.

2.1.10 Work Day: A period in which the Contractor provides services in accordance with the contract.

2.1.11 Work Week: As directed by the COR.

2.1.12 Government: The term “Government” is used to describe the Gavins Point Project Office and the Omaha District Office of the Corps of Engineers, or other U.S.

Government Office associated with the performance of this contract

2.2 Acronyms:

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COTR Contracting Officer's Technical Representative COTS Commercial-Off-the-Shelf COR Contracting Officer’s Representative DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOD Department of Defense FAR Federal Acquisition Regulation GR Government Representative HIPAA Health Insurance Portability and Accountability Act of 1996 KO Contracting Officer OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 General: The Government shall furnish the following property, equipment and services that are specifically indicated in Part 3 of this PWS. The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part 3 of this PWS.

3.2 Services: The Government will not provide services.

3.3 Facilities: The Government may furnish one (1) full hook-up campsite for Contractor's camping unit at no cost to the Contractor during the Period of Performance, located within Left Tailrace Campground, or other location designated by the COR. The campsite will have electrical, water and sewer hookup.

3.4 Utilities: The Government will provide water and electricity within the recreation areas/facilities to be used while completing cleaning and janitorial services under this contract.

3.5 Equipment: The Government will provide a short plumbers snake, broom, mop, mop bucket, plunger, hose with spray nozzle, machine floor scrubber, litter grabbers, ladder (six feet), Polaris ranger with spray unit, signs for the Contractor's vehicle stating, “Contractor Operated Vehicle”, and two "Closed for Cleaning" signs.

3.6 Supplies: The Government will provide the following supplies to be used in the operation of cleaning and janitorial services under this contract: toilet paper, garbage bags (to fit all garbage receptacles), drain cleaner, hand soap, hand sanitizer, Windex, sponges, brushes, grout cleaner, mold & mildew cleaner, floor cleaner, degreaser/disinfectant solution, Nitrile gloves and other PPE.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part 3 of this PWS.

This section contains required items to be furnished by the Contractor and items that are suggested in order to complete services under this contract.

4.2 Camping Unit (if applicable): The Contractor may have a camping unit parked at a campsite designated by the COR. The location of the campsite shall be determined at the pre-work conference with the COR. If the campsite is used the Contractor shall be responsible for supplying all materials and labor for hooking up the camper at the campsite. The Contractor shall comply with all park rules and regulations. The Contractor shall maintain the campsite in a clean, uncluttered, and sanitary condition at all times. The Contractor shall remove the camping unit and all personal property from Government property no later than two (2) days after the end of the period of performance, or as indicated or directed by the COR. If the recreation area is closed, the Contractor shall vacate the site immediately, or as directed by the COR. The Contractor may live on site and can provide a mobile residence, normally a recreational vehicle, including but not limited to a motor home, trailer, camper van, and truck camper van. Trailer houses, mobile homes, etc. are not permitted. The mobile residence shall be a well-maintained unit and in good condition and appearance, as approved by the COR. The Contractor will be allowed to keep one pet, either a dog or cat at the campsite. Other or additional pets may be allowed at the discretion of the COR. The Contractor shall comply with all park rules regarding pets. Potential quoters should contact the Big Bend Project Office for additional information.

4.3 Vehicle: The Contractor shall furnish at least one (1) serviceable vehicle for transportation of the Contractor and Contractor personnel, equipment, and supplies throughout the designated work areas and to transport refuse to dumpsters. Contractor vehicles shall only be driven on established roadways and all applicable laws, rules and regulations be followed when operating vehicles. The Contractor shall ensure that vehicles used for this contract do not leak oil or other fluids, are in working order, are not excessively loud and are presentable in appearance, to the approval of the COR.

Any vehicle used in completing cleaning and janitorial services under this contract shall be in compliance with all Federal, State & Local laws, rules and regulations. All vehicles used in this contract must be properly registered and insured.

4.4 Equipment & Supplies: The Contractor will furnish all equipment and supplies necessary for the successful completion of this contract with the exception of those listed in 3.5 and 3.6. Examples of contractor-furnished cleaning equipment include the following: ladder (six feet), brooms, mops, squeegees, sponges, mop wringer, buckets, hose, brushes, drying cloths, litter grabbers, and a plunger to attempt to open minor plugged drains. If the Contractor provides their own cleaning agents such as cleansers, toilet cleaners, and deodorizers. Safety Data Sheets (SDSs) for all chemicals and potentially hazardous materials to be used under the contract or stored on Government Property shall be readily available. All Contractor cleaning supplies shall be approved by the COR prior to start of contract. High-visibility reflective yellow or orange vests shall be provided by the Contractor for all contractor personnel while completing contract activities within 20 feet of a designated roadway.

PART 5

Performance Work Statement

5. Specific Tasks

5.1 General: The Contractor shall successfully complete all cleaning and janitorial services each work day throughout the period of performance in all open facilities and grounds within each area indicated. Cleaning shall be performed in accordance with the cleaning frequencies schedule, Exhibit 3. The work area maps are located in Exhibit 8.

Note that facilities and areas may open or close dependent on the weather and/or other administrative decisions. All open facilities in areas designated shall be completely serviced each day as scheduled. Contractors will not interfere with the performance of any other service contractor or Corps volunteer, a problem with other Contractors or volunteers will be reported to the GR.

5.2 Designated Work Areas and Cleaning Schedules

5.2.1 Contract Work Areas: The Contractor’s primary work area shall include complete cleaning and janitorial services within the Left Tailrace Campground, Day Use Area and surrounding area. The Contractor’s secondary work area shall include complete cleaning and janitorial services within the Right Tailrace Day Use Area, Campground, and Overlook Area as secondary work areas, on dates indicated in Sections 5.2.2, 5.2.3 and 5.2.4. All open facilities in areas designated shall be completely serviced each day as scheduled.

5.2.2 Right Tailrace Day Use Area Janitorial Services: In addition to the Left Tailrace Cleaning Area Services, the Contractor shall provide cleaning and janitorial services for all open facilities and grounds within the Right Tailrace Day Use Area each day during the following specified periods. Work area maps are located in Exhibit 8.

Base Period Left Tailrace & Right Tailrace Cleaning Dates:

Each week except Tuesdays & Wednesday from 30, April 2026 until 2, October 2026.

Option Period 1 Left Tailrace & Right Tailrace Cleaning Dates:

Each week except Tuesdays & Wednesday from 30, April 2027 until 2, October 2027.

Option Period 2 Left Tailrace & Right Tailrace Cleaning Dates:

Each week except Tuesdays & Wednesday from 30, April 2028 until 2, October 2028.

5.2.3 Intermittent Janitorial Services: In addition to the Left Tailrace Cleaning Area Services, the Contractor will be responsible for providing cleaning and janitorial services within the following areas: Right Tailrace, Campground, Day Use Area, and Overlook Area (see maps that indicate area boundaries, found in Exhibit 8) during the specified periods. The contractor will provide cleaning and janitorial services in the following area open facilities and grounds during the specified periods as indicated below:

Base Period – All Areas Cleaning Services:

30 April 2026 through 2 October 2026

Option Period 1 – All Areas Cleaning Services:

30 April 2027 through 2 October 2027

Option Period 2 – All Areas Cleaning Services:

30 April 2028 through 2 October 2028

5.2.4 Additional on-call/unusual cleaning services: The Contractor shall be available to provide cleaning services when notified by COR on a 24-hour basis each work day during the period of performance in the event of unusual or unsanitary conditions present in any of the facilities within the designated work areas. This service shall include cleaning the facility until the unsanitary condition is removed to the approval of the COR until the next scheduled cleaning. This shall be for unusual or irregular conditions that occur within the facilities when the COR believes the facility must be serviced due to an unsatisfactory condition prior to the regularly scheduled cleaning time(s). Note that this service may be required outside of the 6:00 A.M. – 6:00 P.M.

requirement, which in this instance shall be waived. This service shall be completed within 2 hours after notification by the COR. If the Contractor does not perform the service or cannot be contacted by the COR, the Government reserves the right to have these services performed by other means at the expense of the Contractor. This service shall be as needed (as determined by the COR) and completed by the Contractor at the agreed upon price according to the quote.

5.3 Comfort Station Cleaning

5.3.1 All comfort stations within the designated work areas shall be cleaned in their entirety twice daily to meet all of the following specifications. The first daily cleaning service of each comfort station shall take place between the hours of 6:00 A.M. and 10:00 A.M. The second daily cleaning service of each comfort station shall consist of a simple walk through to check conditions and spot clean as needed. Second daily cleaning shall take place between the hours of 3:00 P.M. and 6:00 P.M.

5.3.2 During each service, comfort stations shall be cleaned in their entirely once daily with a follow up walk through to include: floors, walls, partitions (including tops and bottoms), doors, ceilings, roof, ventilation screens, sidewalks, wash basins, showers, urinals, stools, floor drains and all related items including pipe chase. All surfaces and fixtures inside and outside of the facility shall be clean, disinfected, and free of debris and no visible spots. If spots, stains or other debris cannot be removed with normal cleaning operations, the Contractor shall promptly notify the COR.

5.3.3 Floors shall be cleaned by methods including sweeping and washing with approved cleaning and disinfecting agents. Excess moisture shall be removed when the cleaning service is completed. Walls, shower stalls, benches, partitions, shower mats, and doors shall be cleaned, disinfected, free of debris and spot free. Tops and bottoms of partition walls shall be wiped clean for dust and dirt daily. Dirt, oil, lotions, soap residue, calcium deposits and other residue and stains shall be removed from all surfaces including soap trays and faucets. There will be no use of pressure washers inside of the comfort stations.

5.3.4 Washbasins, stools, and urinals shall be cleaned inside and out with approved cleaning and disinfecting agents. Streaks, residue, and excess moisture shall be removed.

5.3.5 Bird and insect nests, webs, dirt, and other foreign material shall be removed from all surfaces of the facility inside and outside. When washing is required, wash with approved cleaners.

5.3.6 Clean and polish mirrors, hand dryers, drinking fountains and all other fixtures and accessories to remove dirt, dust, smudges, stains, streaks and any other debris or foreign material.

5.3.7 All sidewalks surrounding facilities shall be swept and washed until clean and free of debris and foreign material. Weeds shall be removed from around facilities and sidewalk cracks within 25 feet of the facility.

5.3.8 Trash and debris within 25 feet of the facility shall be collected and disposed of in the nearest dumpster, or as directed by the COR.

5.3.9 Refuse containers inside facilities shall be emptied, cleaned, and new garbage can liners installed. Refuse shall be deposited in nearby dumpster, or as directed by the COR. When odor is noticeable in a container, it shall be washed and disinfected with approved agents. Rinse water shall be directed into proper floor drains or outside utility sinks.

5.3.10 Toilet paper dispensers shall be restocked during each service to insure an adequate supply of paper exists until the next scheduled cleaning. Toilet paper shall be checked by the Contractor for restocking throughout the day (between 6:00A.M. and 6:00P.M.) and all toilet paper shall be replaced when the toilet paper roll is found to be less than 1/4 full, or as directed by the COR.

5.3.11 At least every 14 days during the contract, the Contractor shall remove all floor drain covers to remove hair, debris and any other foreign material within the first twelve

(12) inches of the drainpipe. All drains shall be flushed with a minimum of ten gallons of water after each drain cleaning.

5.3.12 The Contractor shall make a reasonable effort to unplug slow or plugged drains and toilets. If the Contractor is unable to perform these tasks, the Contractor shall immediately notify the COR.

5.3.13 On the Contractor’s first workday each season, the Contractor shall be required to thoroughly clean each comfort station one time prior to the scheduled opening of the comfort stations for the season.

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