PWS - Attachment 2.pdf

REFUSE AND RECYCLING COLLECTION AND DISPOSAL SERVICES 70Z08420Q1GV87400

USCG SECTOR NEW YORK, STATEN ISLAND, NEW YORK Attachment 2

PEFORMANCE WORK STATEMENT (PWS)

1.0 SCOPE OF WORK

The Contractor shall provide all direct and indirect labor, transportation, supervision, materials, equipment, tools, vehicles, and all other related work and service necessary for refuse and recycling collection and disposal services to maintain a safe, clean and healthy environment for all residents, military/civilian personnel and members of the public. The Contractor shall provide collection of solid waste and recyclables from facility, commercial, and residential/community areas at U.S. Coast Guard Sector New York to include the following locations:

Fort Wadsworth and Rosebank sites in Staten Island, New York Battery Park Building in Manhattan, New York Aids to Navigation Team New York in Bayonne, New Jersey.

Services shall include at a minimum providing contractor-furnished containers (unless otherwise indicated as Government-furnished), servicing all containers an indicated in the PWS, maintaining contractor-furnished containers, sanitation of containers, transportation commensurate with the size and locations of the containers, local management and supervision, labor, quality control, licenses/permits, and administrative services as specified in the PWS and other terms and conditions stated herein.

2.0 TYPES OF MATERIALS

2.1 ACCEPTABLE MATERIALS

Materials to be collected consist of (but are not limited to):

2.1.1 Garbage: Textiles, worn-out household articles, styrofoam, plastics not marked for recycling, and other articles of a similar nature

2.1.2 Recyclables: Paper, cans, bottles, boxes, cartons, crates, newspapers, magazines, and other articles of similar nature.

2.1.3 Bulk Solid Waste: furniture, lumber and wood, and other metal items, bicycles and toys, mattresses, auto tires, and other materials placed out for collection by the Housing residents or Coast Guard personnel. Also included is construction debris such as pipe, concrete block, lumber and discarded furniture. Family Housing residents have typically disposed small amounts of these items throughout the year with some increases during summer transfer periods. The amounts range from approximately 0-2 cubic yards per week on a typical basis and up to approximately 20 cubic yards per week during the transfer periods, which would occur sporadically during the summer.

2.1.4 Appliances: Small appliances, electronics, office equipment and larger appliances are occasionally included. All appliances that contain CFC refrigerant shall have the refrigerant removed and properly handled by the Contractor prior to final disposal.

2.1.5 Organic Waste: Kitchen waste, leaves, grass, lawn and garden debris, tree branches, other cuttings, and other grounds maintenance debris. Christmas trees and other plant-based materials may be brought to the base composting site at no disposal cost to the Contractor.

2.2 HAZARDOUS MATERIALS

Materials NOT INCLUDED as part of this contract include regulated hazardous waste, explosives, bio- hazard waste, edible garbage or other salvageable material (when separated and identified by responsible persons as salvage). Excluded from this function is the collection and disposal of solids or dissolved materials in domestic sewage, and infectious/medical wastes. Immediately prior to pick up at each location the Contractor shall inspect each container to ensure that it is not contaminated with recyclables, hazardous material, or other matter outside the scope of that for which it is designated. In the event that a container is found to be contaminated, the Contractor shall not make that particular pick-up and shall notify the Contracting Officer’s Representative (COR) as to the location and reason for non-pick up prior to departing for disposal.

3.0 HOURS OF OPERATION

3.1 COLLECTION SCHEDULE

The Contractor shall schedule work that will cause the least interference with normal occurrence of Government business. The Contractor shall establish a collection schedule to be submitted to the COR for approval within 15 calendar days prior to the start of the contract (See Section 7.0 DELIVERABLES). Approved schedules shall be adhered to, and all proposed changes shall be approved by the COR and submitted at least three working days in advance. Refuse collection hours (with the exception of Residential Areas) shall not be earlier than 6:30am and continue no later than 5pm. Collection hours for Residential Areas shall not be earlier than 8:30am and continue no later than 2pm.

Refuse collection services shall be provided between these hours unless otherwise approved by the Contracting Officer (KO) or the COR.

3.2 RECOGNIZED HOLIDAYS

Routine work shall not be scheduled on Federal Holidays, or on other holidays or days of mourning declared by an Executive Order. When such a Federal Holiday occurs on a Saturday, it will be observed on the preceding Friday. When such a Federal Holiday occurs on a Sunday, it will be observed on the following Monday. If such a holiday falls on a regular workday the services shall be rescheduled in the same week to either the day preceding or the day following the holiday. The Contractor shall provide at least a two-week advance notice to the KO regarding the holiday week schedule change. Recognized Federal Holidays are: New Year’s Day, President’s Day, Martin Luther King’s Birthday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day.

3.3 INCLEMENT WEATHER SCHEDULE

During severely inclement weather, solid waste shall be collected in accordance with the established scheduled, unless specific approval to delay collections is requested by the Contractor and approved by the KO. Such approval will normally be granted only in cases of particularly severe weather. When approval to reschedule collections is granted, the contractor shall make up all missed collections within 24 hours after the severe weather has terminated (at no additional cost to the Government). If makeup collections cannot be made within 24 hours, the Contractor shall resubmit a revised schedule to the KO and/or COR for approval.

3.4 DESTRUCTIVE WEATHER

Upon notification by the COR the activity is ordered to take precautionary measures to prevent damage by destructive weather, the contractor shall collect all solid waste and, as directed by the COR, temporarily relocate containers and/or appropriately tie-down containers for safety precaution. The COR will notify the contractor when such containers require return to their original location/condition. This service shall be provided at no additional cost to the government.

3.5 MISSED PICKUPS

The Contractor shall collect refuse at missed scheduled pickup stations within 24 hours after discovery by the Contractor's quality control program or notification by the COR.

3.6 INACCESSIBLE CONTAINERS. All reasonable attempts shall be made by the Contractor to complete collections as scheduled. Should access to a container be obstructed, the Contractor shall notify the COR immediately. If access to the container is made available prior to the final scheduled pickup of the day, the collection shall be made at no additional cost to the Government.

4.0 LICENSES AND PERMITS

The Contractor shall provide authorization/license to conduct solid waste and recycling operations in the States of New York and New Jersey by the local authority having jurisdiction (See Section 7.0 DELIVERABLES). The contractor shall obtain and submit the necessary licenses and permits in accordance with any requirements of the municipality, county, and state of NEW YORK and NEW JERSEY to comply with all applicable Federal, State and local laws, and shall maintain such licensing throughout the term of this contract. This requirement shall be updated each contract year as necessary. The Contractor is responsible to ensure that all drivers are properly licensed. The Contractor shall submit, within 15 calendar days after contract award, copies of disposal permits or other written documentation of approval and suitability of landfill or other final disposal methods (See Section 7.0 DELIVERABLES). The Contractor shall provide a Certification Letter from the landfill (or other disposal site) for each location(s) where refuse may be delivered. The Contractor shall provide proof of insurance within 15 calendar days after award of contract.

5.0 LAWS AND REGULATIONS

5.1 COMPLIANCE

The Contractor shall comply with all applicable Federal, State, and local laws, ordinances, statutes, and regulations pertaining to the collection, transportation, and disposal of refuse and recyclable materials. The Contractor shall further comply with all applicable US Coast Guard instructions, directives, attachments and exhibits listed in the table below pertaining to the services required herein and to the conduct and qualifications of personnel in performance of this contract. The contractor shall instruct and guide its employees regarding any directives provided by the Coast Guard.

5.2 APPLICABLE PUBLICATIONS AND APPENDICES

The Government will provide all publications listed upon request of the Contractor. The publications, forms, and regulations are mandatory and reflect versions that are current at the time of contract award. The Contractor is responsible for obtaining all non-Coast Guard publications as needed. The Government will provide follow-on requirements to the Contractor when changes occur. Supplements or amendments to listed publications may be issued during the life of the contract. The Contractor shall immediately implement those changes, which result in no change in the contract price. Upon completion of the contract, the Contractor shall return to the Government all issued publications and unused forms. The Contractor shall maintain technical and reference materials and data supplied to the Contractor for the entire period of performance.

Note: COMDINTS – Commandant Instruction

PUBLICATION TITLE

COMDTINST M11000.11B Civil Engineering Manual

COMDTINST M5100.47B Safety and Environmental Health Manual

COMDTINST M5100.29 Safety & Occupational Health Manual

COMDTINST M6000.1A Medical Manual, Chapter 7

COMDTINST 16478.1B Hazardous Waste Management

29 CFR (OSHA) Labor

29 CFR 1910.120 Occupational Safety and Health Standards (OSHA)

40 CFR Protection of the Environment

40 CFR 260 Hazardous Waste Management System, General

5 USC Sec 552a Privacy Act of 1974

PL 94-580 Resource Conservation and Recovery Act

6.0 TASKS

6.1 REFUSE/RECYCLING CONTAINERS

The contractor shall provide and service 10, 20, & 30 cubic yard refuse and recycling containers.

Refer to ENCLOSURE 1 for container sizes and locations. The Coast Guard shall supply the containers listed GFP – Government Furnished Property and the Contractor shall supply the containers listed CFP – Contractor Furnished Property. Containers delivered shall be completely empty when delivered. The contents of the containers shall be thoroughly and completely collected. This includes all garbage, refuse, trash or recycling material inside, resting upon, or in the immediate vicinity of the container. The container shall be returned to its original position and the lid replaced securely. The Government may take a deduction for any container not completely emptied or containers delivered not completely empty based on the percentage of the container occupied by material at the time of servicing or delivery (plus any inspection fees).

When the containers have been overfilled the Contractor shall place into the replacement container any excess bulk items in or adjacent to the container(s). The area beneath and within ten feet of the container(s) shall be cleaned of all debris, whether spilled by the Contractor or placed there by Government personnel, immediately upon servicing by the Contractor.

Collection stations shall be left in a neat and orderly manner, and the Contractor shall be responsible for immediately cleaning up any spills, debris, etc., which may occur during servicing of any containers. The contractor will be responsible for keeping collection areas free of refuse and debris. It shall be the Contractor’s responsibility to keep the pickup areas clean so that no insects or odors can be detected this includes any refuse in the immediate vicinity of any containers. The workers shall perform the work so as to minimize obstruction to the paved driveways and parking and walkway areas and other interference with Coast Guard operations.

6.2 HOUSING GARBAGE ROOMS AND CONTAINERS

Collection stations in Family Housing areas are generally enclosed storage areas. The Contractor shall remove for disposal all containers and bagged waste and return all containers after servicing to their original location in an upright position with the lids securely in place (closed). All doors to container storage areas shall be left in the closed position. Collection stations shall be left in a neat and orderly manner, and the Contractor shall be responsible for immediately cleaning up any spills, debris, etc., which may occur during servicing of any containers. Rooms that do not meet these requirements shall be cleaned or remedied by the contractor at no additional cost to the government upon notice from the COR.

6.3 UNSCHEDULED PICKUPS

6.3.1 On-Call Pickups The Contractor shall provide one 30 cubic yard and one 20 cubic yard open container for the enclosure at Sector New York , BUILDING 460, located on Staten Island, and one 30 cubic yard open container at Aids to Navigation Team BUOY YARD located in Bayonne New Jersey. These containers will only be emptied when the COR calls for a pickup.

Upon servicing the container the contractor shall re-lock the gate. The Government will fund an estimated quantity in the contract for this work. The contractor shall not exceed the quantity without prior modification to this contract to add additional funds. If during the performance year the quantity of actual pick-ups is less than estimated, the Government will de-obligate any excess funds from the contract. The contractor will only be paid for actual work.

6.3.2 Additional Containers The Government reserves the right to request unscheduled containers for the collection of bulk refuse. Bulk refuse collection and disposal services, utilizing 30 cubic yard, 20 cubic yard or 10 cubic yard containers are “on-call” requests initiated by the COR. The coordination for the delivery, placement, and collection of these containers will be directed by the COR. The COR will notify the contractor when unscheduled pick-ups are necessary and provide the quantity required. The COR will notify the Contractor by 2:00 p.m.

by phone Monday through Friday of the number of containers to be collected and replaced the following day. The Contractor shall deliver an empty container and collect the full container before 5pm the following day. After pickup of a full bulk waste container an empty bulk waste container shall be placed within 3 hours or no later than 9:00 am the next business day, whichever is earlier.

6.4 RELOCATION OF CONTAINERS

The Government may temporarily or permanently relocate containers or adjust container locations with no change in contract price. The COR shall notify the contractor of any temporary or permanent changes in container locations prior to the next scheduled pick-up. The Contractor will be notified verbally or in writing by the KO or the COR at least two working days prior to the needed date. If a verbal request is made, the KO or COR will confirm in writing. The relocation will be at no cost to the Government. The Contractor shall make every effort to relocate on a scheduled collection day to mitigate disruption to Government operations. The Contractor shall not relocate or combine collection stations without prior written approval of the COR. The Government reserves the right to require placement of the 30 cubic yard container normally located at Building 460 to different locations when directed by the COR. When directed the Contractor shall relocate a partially filled container to a different location at no additional cost to the Government. Upon delivery of the empty container, the COR will sign and date the delivery ticket. The driver will keep the original and the COR will keep a copy of the delivery ticket.

The Government may change locations of containers/dumpsters as needed, during emergency/special situations, or if the Contractor does not relocate the container within the time specified after the two working day notice. The Contractor will be notified of the new location at the earliest opportunity.

The Government may congregate multiple dumpsters and/or add spare dumpsters from spare inventory in various locations to support special events such as Coast Guard Day, recreation days, concerts, etc. The COR will provide the Contractor a minimum of seven days advance notice of the requirement for special event dumpster(s) and the locations.

6.5 CONTAINER MAINTENANCE

6.5.1 Container Cleaning: The Contractor is responsible for cleaning all commercial containers. All waste and residue shall be cleaned from all surfaces. The Contractor shall clean all containers when/if directed. Container cleaning will normally take place during the month of June. Special attention shall be given to removal of all materials from seams and rolled edges. Solid waste containers as specified in this PWS shall be kept clean and odor free by the Contractor. The Contractor shall remove from Sector New York and thoroughly wash or steam clean any container that becomes objectionable due to filth, insects or odors as directed by the COR. If sprays are used, the Government encourages the Contractor to use an insecticide/pesticide product designated as an Environmentally Preferable Product by the EPA. No cost incurred by the Contractor to comply with the sanitary criteria outlined in this paragraph (washing of trash containers, vehicles, etc.) shall alter the contract as awarded. It shall be the Contractor’s responsibility to prevent freezing of garbage or trash to the container or to remove it if freezing does occur. The contractor shall maintain all Contractor and Government-furnished containers ensuring they are free of unpleasant odors, dirt, debris, and pests.

Cleaning of CFC shall be performed off of Government property at the Contractor’s facilities or other appropriate site. Any containers removed for cleaning for more than two hours shall be replaced by a clean equivalent size container. Within 15 calendar days after contract award, the Contractor shall submit proposed container cleaning procedures and schedules to the COR (See Section 7.0 DELIVERABLES). The method of cleaning, specific disinfectant(s), and proposed off-site cleaning equipment to be used shall be specified.

Scheduling and coordination of container cleaning shall be coordinated with the COR. The Contractor shall provide seven days advance notice prior to removing dumpsters for cleaning.

The Government reserves the right to limit which containers may be removed as necessary to support ongoing operations.

6.5.2 Housing Garbage Areas: Four times a year, the Contractor shall do a complete cleaning of the housing area garbage rooms. The cleaning shall consist of removing all containers from the 20 garbage rooms, complete a full sweeping and removal of all debris and replace the containers back after completion. Within 15 calendar days after contract award, the Contractor shall submit proposed container and collection area cleaning procedures and schedules to the COR (See Section 7.0 DELIVERABLES). The COR shall make note of each room before and after this work.

6.6 UNSERVICEABLE CONTAINERS

Containers shall be maintained to ensure that they are serviceable for the duration of the contract.

The COR will notify the Contractor of any containers that are unserviceable and in need of replacement. The container shall be replaced within 48 hours of notification by the COR at no additional cost to the Government. The contractor shall perform all painting, repair and other maintenance tasks off-base. Containers which are removed from the collection site for cleaning for more than 90 minutes shall be replaced with clean equivalent size containers which meet all the requirements specified in the contract.

6.7 DAMAGED CONTAINERS

Containers that are cracked, leaking, missing lids, vandalized, will not lock, or are otherwise damaged shall be replaced by the Contractor. Containers shall be painted periodically during the term of the contract to maintain a clean, neat appearance. Containers must remain easily accessible to customers. All containers must remain in good, workable condition. All doors, lids, hinges, rollers, breaking devices, and other moving parts shall be maintained to keep containers serviceable. Bent, damaged, leaking, rusting, and unsightly containers shall be repaired/repainted or replaced, at the Contractor's option, within one week of notification by the COR at no additional cost to the government.

6.8 WEAR AND TEAR

Equipment that becomes worn out due to normal wear and tear shall be the responsibility of the Contractor at no additional cost to the Government. Equipment so acquired shall remain the property of the Contractor. The Contractor shall be responsible for the cost of any repairs or replacement caused by negligence or abuse by the Contractor or his/her employees. Periodic servicing, maintenance, and repair shall be provided at no additional cost to the Government.

The total or partial breakdown or failure of the equipment shall not relieve the Contractor of responsibility to fully perform the work of the contract. The Contractor shall notify the COR when containers are no longer serviceable and/or require repairs or replacement and provide a timeline for repair or replacement. The Contractor shall assume maintenance and repair responsibilities for any and all damage to the containers as a result of contractor’s negligence or improper use, including normal wear and tear.

7.0 DELIVERABLES

The Contractor shall submit the following deliverables (reports and other) as identified in the chart below via email in MS Word format, PC combatable.

DELIVERABLES FREQUEN

CY

DISTRIBUTED

TO

DATE REQUIRED

Collection Schedule

Paragraph 3.1 of PWS

Updated as needed

COR Within fifteen (15) days after contract award date

Certificate of Insurance

Paragraph 4.0 of PWS

Annually KO With Proposal submission if available but no later than 15 days after award; annually post-policy renewal

Licenses, Disposal Permits and Letter of Certification from Landfill

Paragraph 4.0 of PWS

Update as revised

KO Within fifteen (15) days after contract award date and each option year OR with change in disposal site

Vehicle/Container Cleaning Schedule

Paragraph 6.5, 13.2 of

PWS

Updated as needed

KO and COR Within fifteen (15) days after contract award date

Project Manager or Supervisor Information

Paragraph 8.1 of PWS

Updated as needed

KO and COR Within fifteen (15) days after contract award date

Employee Roster

Paragraph 8.2 of PWS

Updates as needed

COR Within fifteen (15) days after contract award date

Quality Control Plan

Paragraph 9.1 of PWS

Update as revised

KO Within fifteen (15) days after contract award date

Strike Contingency Plan May be part of Collection Schedule

Paragraph 9.2 of PWS

As needed

KO and COR Within fifteen (15) days after contract award date

Safety Plan (as part of Quality Control Plan)

Paragraph 9.5 of PWS

Update as revised

COR Within fifteen (15) days after contract award date

Accident Report

Paragraph 9.6 of PWS

As needed COR Within 24 hours

Joint Inventory of Containers/ Equipment

Paragraph 12.4 of PWS

As needed COR Ten (10) days prior to commencing work under this contract

8.0 EMPLOYEES

8.1 MANAGEMENT

The contractor shall provide adequate staff with the necessary management expertise to assure the performance of the service required. The designated contractor personnel shall effectively communicate with all Government and non-government personnel and shall have full authority to act on all contractual matters relating to the daily performance of the contract; and, to receive, accept and sign for any notices, inspection reports and all other correspondence on behalf of the contractor from the COR/KO. This individual shall serve as the central point of contact for the Government and shall oversee the collection operations and monitor and ensure all work is performed in accordance with the PWS and shall maintain the work specification requirements, scheduling, inspections and safety standards. This individual shall be available when the contract work is in progress and shall have the ability to respond to the site to monitor work progress and for any other emergency, as required. The Contractor shall provide the KO and the COR with the following information within five calendar days after award (See Section 7.0 –

DELIVERABLES):

Confirm the names and email of the primary and secondary contractor’s Contracts/Project Manager

24-hour point-of-contact landline and mobile phone number. The 24-hour contact number must be in service at all times.

Local office address, telephone and facsimile numbers.

The Contractor shall be responsible for providing updates in writing to the Contracting Officer and the COR within two business days of any change

8.2 PERSONNEL

The Contractor shall provide a list of all personnel proposed to work on this contract. The list shall be provided to the COR within 15 days of the contract award date and updated when changes occur (See Section 7.0 – DELIVERABLES). Contractor personnel not listed may be denied access to the Coast Guard Facility. Contractor personnel will be restricted to designated working areas. Any personnel violating this policy may lose access to the Coast Guard facility. Contractor personnel shall have photo identification at all times while working on Coast Guard facilities. The Contractor shall not hire any Coast Guard military or civilian employees, even on a part-time or temporary basis (excluding retired).

8.3 CITIZENSHIP

All contractor employees shall be citizens OR legal residents of the United States. If non-citizens are hired, proof of legal residency in the U.S. shall be provided to the Contracting Officer prior to their commencing work under this contract.

8.4 LANGUAGE REQUIREMENT

The contractor must include contractor representative’s that are able to read, speak, and understand English. They must be able to fulfill, completely and clearly, the reporting requirements of the contract.

8.5 UNIFORM/APPEARANCE

The contractor shall ensure all employees wear appropriate safety equipment/clothing while collection is in progress. All employees of the contractor performing field services under this contract shall present a neat appearance and shall wear identification that includes the employee's name and/or employee number and the contractor's name.

8.6 COMMUNICATION DEVICES

The use of cell phones while driving (speaking or texting) on Coast Guard Facilities is prohibited. In addition, the potential exists for distraction while personnel are eating, drinking, operating radios, etc., and these activities should only be performed when the vehicle is safely stopped.

8.7 SECURITY PASSES

Employee personnel shall check in with the Front Gate upon entry and shall sign the Contractor Log when checking in for service pick up. Vehicles will be issued a day-security pass from the Security Office. Each employee must show a valid driver’s license and be listed on the personnel roster provided to the Coast Guard. Each person driving a vehicle on the Coast Guard installation shall have a valid Driver’s License in possession at all times while operating the vehicle. Personnel shall not wander from the immediate area of work performance or travel routes unless authorized in advance by the COR.

8.8 SECURITY BACKGROUND CHECK

Contractor shall comply with all facility security requirements, security regulations and directives as identified herein and other security requirements cited elsewhere in the contract. Prior to employee’s assignment to perform, the contractor shall submit to the COR proof of a satisfactory security background or local police records check.

For any subsequent hiring, the security background check shall be submitted to the COR prior to employee start date. The contractor’s failure to meet security background or local police checks as specified shall not constitute an excuse for nonperformance under this contract.

8.9 STANDARDS OF CONDUCT

The handling of refuse, trash, garbage and recyclables as well as the condition of implements, apparatus and personnel employed by the Contractor shall conform to the best sanitary standards used in the waste removal industry. All employees of this contractor in the performance of this contract, or any representative of the contractor entering this installation, shall abide by all applicable regulations and shall be subject to security checks as may be deemed necessary. The contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and for taking such disciplinary action against his/her employees, as necessary.

Each contractor employee is expected to adhere to standards of conduct that reflect credit on themselves, their employer, the U.S. Coast Guard, and the Federal Government. The Government reserves the right to direct the contractor to remove an employee from the work site for failure to comply with the standards of conduct. This shall not relieve or constitute an excuse from contract performance. To maintain continuity of services, the contractor shall initiate immediate action to replace such employee, at no additional cost to the government. Employees shall be directed not to engage in conversation/disputes with the customers that are receiving services. The employee must direct all such confrontations to the COR.

8.10 ACCESS TO GOVERNMENT FACILITIES

The Contractor shall submit personnel lists with the names of employees and driver’s license numbers to the KO and COR. This list shall be updated as changes occur and submitted to the KO and COR. If the employee list is not kept current by the contractor, the Government reserves the right to refuse entry of contractor’s vehicles onto Government property. The contractor is not relieved of any of their responsibilities if the contractor’s vehicles are refused entry under these circumstances. All personnel employed by the Contractor (including subcontractors) in the performance of this contract or any representative of the Contractor entering the Government installation shall abide by all applicable security regulations. The Government reserves the right to direct the Contractor to remove from performance under the contract any employee for misconduct or security reasons. Contractor employees shall not receive visitors without expressed permission of the Contracting Officer or the COR.

9.0 QUALITY CONTROL REQUIREMENTS

9.1 QUALITY CONTROL PLAN

The Contractor shall develop, maintain, and submit within 15 days of the contract award date the Quality Control Plan (QCP) delineating the contractor’s quality control program to monitor and control their performance of services to meet the requirements of the PWS (See Section 7.0 – DELIVERABLES). The Contractor shall ensure that the QCP includes timely and effective corrective action for all deficiencies identified by the Government. The QCP shall include but not be limited to the following:

Records of inspections including: the nature and number of observations made, the number and type of deficiencies found, and the nature of corrective action taken as appropriate.

Roles and responsibilities

Means of identifying and resolving problems

A schedule for periodic cleaning by dates and areas for containers located at each collection station and for all collection vehicles (to be updated as required).

Missed pickups/Call-Line (if refuse is not picked-up)

Special Events/Emergency Situations - procedures to be used; obtaining additional employees

9.2 STRIKE CONTINGENCY PLAN

The Contractor shall submit a Strike Contingency Plan to assure the Government that there will be no significant interruption of contract services due to labor disruptions (See Section

7.0 – DELIVERABLES). The Strike Contingency Plan may be part of the Collection Schedule. The Contractor is responsible for delays arising out of labor disputes, including but not limited to strikes.

9.3 PERFORMANCE EVALUATION MEETINGS

The Contract Supervisor/Manager or alternate may be required to meet at least monthly with the COR. Meetings will be as often as necessary as determined by the COR. The minutes of the meetings shall be prepared by COR, and signed by him or her, and the Manager. If the Contractor does not concur with the minutes, they shall state in writing any areas of non-concurrence, and submit to the COR within five calendar days of receipt of the signed minutes. Meeting will be held at the USCG Sector NY at no additional cost to the Government.

9.5 SAFETY PLAN

The contractor shall develop and submit a Safety Plan (may be submitted as part of the Quality Control Plan, See Section 7.0 – DELIVERABLES) within 15 days after contract award, and shall submit an updated plan as needed. All work shall be conducted in a safe manner and shall comply with all applicable federal, state and local safety standards and requirements. The Government reserves the right to inspect for compliance with safety standards and requirements.

The contractor shall ensure employees are familiar with the content and details of the Safety Plan. The contractor's Safety Plan shall comply with all Federal and State laws, and publications listed in section 5.2 APPLICABLE PUBLICATIONS AND APPENDICES. Refuse collection workers will be working on a Coast Guard military installation and must be familiar with and obey established fire, safety, environmental and security regulations. At a minimum, the Safety Program shall include the following:

Assignment of Responsibility Compliance with Codes Safety Indoctrination and Training Inspections, Reports and Control of Hazards

Protection of Employees (Contactor & Government) Inclement or Destructive Weather Measures General Housekeeping and Cleanup

The contractor shall utilize safe products and equipment and qualified personnel to ensure the health and safety of all in compliance with the Environmental Protection Agency (EPA) and the OSHA. All employees shall wear safety equipment while refuse collection is in progress.

The workers shall take necessary precautions to prevent safety hazards. The workers shall ensure that the work area is clearly marked at all times and take the necessary precautions to ensure safety hazards are minimized and mitigated Refuse Collection workers must follow the latest OSHA regulations on this project. Contractor employees shall be familiar with the contractor’s Safety Plan. All power equipment shall be operated within the safety parameters as defined by OSHA. Equipment shall be operated with particular care when near pedestrians and especially near children. Equipment shall be in working, safe, and good mechanical condition to operate on Coast Guard property. There shall be no visible oil or refuse spills on the road due to contractor carelessness or inadequate equipment.

If the contractor fails or refuses to promptly comply with safety requirements, the Contracting Officer may issue an order stopping all or part of the work until the contractor takes satisfactory corrective action. No part of the time lost due to any such stop order shall be made the subject of a claim for extension of time or for excess costs or damages to the contractor.

9.6 ACCIDENT PREVENTION/REPORTS

In addition to the aforementioned Safety Plan, the contractor shall maintain a record of property damage, accidents, and fires caused by the contractor or subcontractor employees. The contractor shall report the damages, fires or accidents to the Contracting Officer in accordance with Homeland Security Acquisition Regulation (HSAR) Clause 3052.223-90 Accident and Fire Reporting (Dec 2003). The contractor shall comply with mishap reporting procedures found in the latest edition of COMDTINST M5100 - Safety and Environmental Health Manual. The procedures are for information and data gathering purposes only. The Government will supply the contractor with the necessary forms and instructions for completion of the forms. All mishaps shall be reported to the COR within 24 hours (See Section 7.0 – DELIVERABLES).

9.7 PROTECTION OF PROPERTY

The contractor employees shall protect the existing surrounding personal belongings and property during the course of the work. Any damage caused by the contractor employees shall be corrected at the contractor’s own expense. The contractor will be responsible for repair of any damage incurred to turf, landscaping, buildings, utilities or pavement as a result of the work at no additional cost to the government.

9.8 USE OF ALCOHOL/ DRUGS

The use, possession, or sale of alcoholic beverages or illegal drugs by Contractor personnel while on duty is strictly prohibited. The Contractor shall immediately remove any employee who uses, possesses, or sells alcohol or drugs while on duty. Removal of the employee for such causes does not relieve the Contractor of the requirement to provide sufficient personnel to adequately perform services.

10.0 GOVERNMENT QUALITY ASSURANCE (QA) REQUIRMENTS

The Government reserves the right to inspect the Contractor’s job performance at any time during the duration of this contract as outlined in the Quality Assurance Surveillance Plan (QASP). The Government Representatives may inspect each task as completed or vary the number of quality assurance inspections at their discretion. The Government will also investigate any complaints from various customers located on the installation. The Contractor shall be responsible for initially validating customer complaints. However, the Government representative shall make the final determination of the validity of customer complaint(s) in cases of disagreement with customer(s). The Government reserves the right to inspect the Contractor’s performance in its entirety to ensure services are received. If the Government discovers unsatisfactory performance, the Government's preferred course of action will be discussions with the Contractor. However, the Government may also take further actions as outlined in the Performance Requirement Summary (PRS).

11.0 GOVERNMENT FURNISHED CONTAINERS

The Government will provide 90/95 gallon roll-a-ways in GREY for waste and BLUE OR GREEN for recycling, labeling is not required. GFE furnished containers may be cleaned at each collection station in the housing area and shall not be removed from the site. The Contractor shall be responsible for the cost of any repair or replacement caused by negligence or abuse by the Contractor or his/her employees. Any damaged containers shall be reported to the

COR.

12.0 CONTRACTOR-FURNISHED CONTAINERS

12.1 CONTAINERS

The Contractor shall deliver, place, service and maintain containers as follows:

SIZE

2 Cubic Yard Container labeled “Waste Only” 4 Cubic Yard Container labeled “Waste Only” 4 Cubic Yard Container labeled “Mixed Recyclable Materials Only” 6 Cubic Yard Container labeled “Waste Only” 6 Cubic Yard Container labeled “Mixed Recyclable Materials Only” 8 Cubic Yard Container labeled “Waste Only” 8 Cubic Yard Container labeled “Mixed Recyclable Materials Only” 10 Cubic Yard Container labeled “Waste Only”

10 Cubic Yard Container labeled “Mixed Recyclable Materials Only”

QUANTITY

Upon completion of the contract, all equipment furnished by the Contractor shall be removed from the sites prior to approval of the final payment.

12.2 CONSTRUCTION

All containers over 1 cubic yard shall be standard commercial-industrial type, of heavy gauge metal construction, leak-proof, rust-proof and designed for mechanized handling. Containers that are mounted on wheels shall have a positive breaking/locking device to prevent inadvertent movement. Containers shall be maintained to ensure that they are serviceable, clean and sanitary for the duration of the contract.

12.3 MARKINGS

Locations that have both solid waste and recycling containers (except for 90/95 gallon Roll-a-ways), the containers will be labeled as “WASTE” or “MIXED RECYCLING” according to their type. Lettering for the containers shall be at least four (4) inches high. The Contractor’s name, and/or business logo, and phone number shall be prominently displayed on each container.

Markings shall be placed on the container so they are easily visible at all times.

12.4 CONDITION

The Contractor and the COR shall conduct a joint inventory before commencing work under this contract to determine the exact location, condition and serviceability of containers furnished by the Contractor. Contractor-furnished containers shall be in good, serviceable condition, free of excessive rust, dents, and similar damage. The COR shall make note of any discrepancy of these containers and bring forward to the Contractor for solution at any time during the extent of the Contract. Repairs to containers made by the Contractor shall be at no additional cost to the Government. The Contractor shall then certify the findings of this inventory and indicate, in writing, which items of equipment will be used to provide services under this contract. (See Section 7.0 – DELIVERABLES.) The Contractor will then either make required repairs or replace the container(s) in question. Contractor-furnished containers shall be thoroughly empty, clean, odor free and free of any vermin or other pests prior to staging on Government property.

The Contractor shall remove all provided containers at completion of the contract.

13.0 REFUSE VEHICLES

13.1 VEHICLE STANDARDS

Refuse and Recycling Collection and Disposal Services U.S. Coast Guard Sector New York

The contractor shall use vehicles specifically designed for refuse collection that have watertight bodies and which do not permit loss of refuse. Open-box trucks, with or without canvas covers, are unacceptable for the collection of debris or bulky items. Collection vehicles shall meet all Department of Transportation and OSHA requirements. The contractor’s name and phone number shall be clearly displayed on each vehicle. The Government reserves the right to inspect collection vehicles and to report to the contractor any vehicle that requires repairs or replacement. Any repairs or replacement of collection vehicles must be accomplished within five working days at no additional cost to the Government. The Contractor shall at all times be responsible for the safe, clean, careful and efficient operation of his/her equipment and shall comply with all applicable regulations of Sector New York.

Speed limits as posted shall be adhered to at Sector New York. The Contractor shall assume full liability and is responsible for any loss or damage to Government property caused by his/her operation. The contractor assumes full responsibility for any and all damages or claims for damages for injury to person, property or equipment which might result from the service performed under this contract. Vehicles not meeting the above requirements will not be allowed on Sector New York for the performance of contract requirements. Any vehicle used for collection and removal of garbage/refuse shall have a completely enclosed watertight metal container. The Contractor’s conveyance shall be kept covered in such a manner that only a small portion of the refuse content shall be exposed from time to time as the containers are emptied therein. Sufficient covering shall be provided to prevent the wind from scattering trash, garbage, recyclables, or any debris collected from the vehicle onto the Coast Guard Sector New York and surrounding area.

13.2 VEHICLE MAINTENANCE AND CLEANING

Vehicles used for waste removal shall be washed and sprayed not less than weekly or more frequently if necessary to prevent noxious odors, prevent the attraction of vectors, and to maintain a neat and clean appearance. Washing of vehicles shall not be performed on Coast Guard property or surrounding area. All vehicles and equipment shall be kept in satisfactory condition and be well painted. No seepage of waste or hydraulic fluid will be allowed. The COR shall have the option to demand that any vehicle be cleaned and repaired, or replaced, if it fails to meet the above criteria prior to allowing it to be used in the collection process. The Contractor shall promptly clean up spillage of any garbage, trash, or recyclables. Any repair(s) or replacement of collection vehicles must be accomplished within five working days at no additional cost to the Government.