PWS Asian Cuisine.pdf

PERFORMANCE WORK STATEMENT

FOR

NAF FOOD AND BEVERAGE CONCESSIONAIRE

(Bowling Center) RAF Mildenhall

Table of Contents

SECTION 1 Description of Services/General Information Pages 8 - 16

SECTION 2 Service Delivery Summary Page 17

SECTION 3 Non-appropriated Funds Instrumentality (NAFI) Furnished Property and/or Services

Page 18-19

Attachment 1 – Building 160 Floor Plans Page 20-21

SECTION 1 - DESCRIPTION OF SERVICES/GENERAL INFORMATION

1. DESCRIPTION OF SERVICES. This Performance Work Statement (PWS) details the general requirements for a Concessionaire to provide services for the Non-Appropriated Fund Instrumentality (NAFI) Food and Beverage Operation at Royal Air Force Mildenhall (RAFM) Bowling Center, England. The Concessionaire shall perform the work to commercial standards, applicable local and DoD required laws and regulations, and in accordance with this PWS.

1.1. TYPE OF SERVICE REQUIRED. The Concessionaire shall provide the menu, all personnel, transportation, supervision and all food and related supplies required to operate a Quick Serve Asian Inspired Cuisine specialty restaurant. The Concessionaire will follow the agreed upon menu (to include vegetarian options), recipes and product specifications, and plating standards to include appetizers and main dishes. Services required include all of the basic functions of running a restaurant: subsistence ordering, receiving, storing, food preparation service for both dine-in and take away and clean-up. The Concessionaire has the option to modify 10% of the menu after the initial three months of operation. The Concessionaire will develop the menu, recipes and product specification standards for Non-Appropriated Fund Instrumentality (NAFI) representatives to review and agree on. Food offerings will not directly compete with the core FSS offerings.

1.1.1. In exchange for the right to operate the food and beverage portion of Bowling Center the Concessionaire agrees to a remuneration of $4000 per month. Payment owed to the NAFI will be paid by the second business day of the month to include submission of the Concessionaire’s Settlement Report (totals sales receipt/tape) for the preceding month.

1.1.2. This concessionaire contract will have a base period of one year with an option to extend the terms and conditions of said contract for an additional four (4) years, in one year interval extensions, for a potential total of five (5) years.

1.2. SELECTION TRANSITION. The company selected as Non-appropriated Food and Beverage Concessionaire shall be given a transition period of four (4) weeks from the contract date to have the concession fully operational. During this four-week period the Concessionaire will not be required to provide any type of interim service.

1.3. FOOD OPERATIONS. Square D Lanes Bowling Center has approximately 1,800 square feet of dining area and has the capacity to seat a maximum of 100 depending on set up (see attachment 3 for floor plan specifications). The Concessionaire shall operate a food offering for, minimally, the lunch and evening dining dayparts. The Concessionaire must be able to offer “countertype” service at lunch during peak period to expedite food delivery in 10 minutes or less.

Peak Periods are traditionally 11am-1pm and 5pm-7pm. The concessionaire will not be required to provide delivery or catering for special events.

1.3.1. INSURANCE. Any products stored by the NAFI on behalf of the concession are not covered by the NAFI Insurance. The Concessionaire shall obtain insurance coverage for all products. The Concessionaire shall provide evidence of all applicable insurance policies within ten (10) calendar days after award notification.

1.3.2. MENUS. The Concessionaire is required to offer the full menu, once the proposed menu has been agreed on. Menu updates must be preapproved by the NAFI, and typed, printed, and prepared in a manner that is legible, appealing, and clear. All proposed prices are to be in U.S. Dollars and all prices posted on the menu will be in U.S. Dollars. A monthly exchange rate will be distributed to facility managers from the NAFI office. This rate must be utilized by the Concessionaire at all times. The NAFI shall have the final say on the initial menu prices for the first three months of operations and will review for profitability and changes agreed upon after these initial three months. Menu items shall be priced by the Concessionaire, reviewed by the NAFI and approved by the NAFI and Contracting Officer after the initial three months of operation. The Concessionaire shall print menus with prices that are available to customers. The Concessionaire shall be responsible for the upkeep and maintenance of a menu board adjacent to the order area. The Concessionaire shall submit any requests for proposed additions, deletions, or changes to the original menu and price list to the NAFI manager and Public Health for coordination. The Contracting Officer’s written approval is required prior to change.

1.3.3. The Concessionaire shall use a Point of Sale (POS) system to record all payment transactions. All sales shall be rung up in full view of the customer. All prices will be posted in US Dollars. The Concessionaire shall provide their own change fund and credit card payment terminal to operate their sales activity. Sterling Pounds may also be accepted. The Concessionaire shall accept credit cards including Visa/Mastercard/American Express for payment from patrons. Service fees, charge backs, merchant agreements and other arranged costs levied by the charge card issuing companies shall be borne by the Concessionaire. The Concessionaire shall conduct cash counts of sales at the close of business each day and all cash receipts will be placed in a safe. All paperwork shall be available for auditing by the NAFI manager or his/her authorized representative. Payment owed to the NAFI will be paid by the second business day of the month to include a Settlement Report (totals sales receipt/tape) for the preceding month.

1.4. CLEAN-UP. The Concessionaire shall ensure all trash and debris is properly disposed of each day. Materials that have been determined by the NAFI as salvage will be returned to the owning organization for proper disposal.

1.4.1. HOUSEKEEPING. The Food Concessionaire will be responsible for the cleanliness of the kitchen, storeroom, dining area, and other affected areas used in conjunction with dining operations. The Concessionaire shall act in accordance with the current version of the Tri-Service Food Code that is being utilized at this time.

1.5. CONCESSIONAIRE ACQUIRED PROPERTY. The Concessionaire shall furnish everything needed to perform this contract according to all of its terms except for those items or services specifically stated in Section 3, NAFI Furnished Property and/or Services.

1.6. APPROVED SOURCES FOR GOODS/ITEMS. The Concessionaire may acquire fresh produce and fruits from the local economy if the specific sources of supply are acceptable to US Air Force Public Health Officials. A listing of acceptable local purchase items and vendors will be provided to the Concessionaire by the NAFI. Potential vendors outside of this list must be made available to the servicing Public Health office for approval. The servicing Public Health office has the final authority for these items and will provide updates to the Concessionaire through the NAFI as they are made. The Concessionaire shall acquire all other goods/items from approved suppliers as determined by the servicing Public Health office, 48 OMRS Public Health Flight (email: usaf.lakenheath.48-mdg.mbx.food-safety-and-sanitation-section@health.mil or telephone 01638 528777). All purchases of meat, dairy, perishable and non-perishable food products will be USDA approved without exception. In addition, the Concessionaire must complete an initial food vendor request within 14 days of the contract being awarded and have Public Health approval prior to initial opening and must follow the basic facility checklist to comply with Public Health policy.

1.7. GENERAL INFORMATION.

1.7.1 QUALITY CONTROL. The Concessionaire shall adhere to commonly accepted commercial practices. The Concessionaire shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the Concessionaire shall develop quality control procedures addressing the areas identified in Section 2, Service Delivery Summary.

1.7.2. QUALITY ASSURANCE. The NAFI will evaluate the Concessionaire’s performance by appointing a Contracting Officer Representative (COR) to monitor performance to ensure services are received. The COR will record all surveillance observations.

1.7.3. CONTRACTING OFFICERS REPRESENTATIVE (COR). The Concessionaire shall coordinate all aspects of this contract’s performance with the COR. Completed work shall be subject to inspection and acceptance by COR. This designation will be made in writing by the Contracting Officer at the time of the contract award, or prior to commencement of COR duty.

The COR shall NOT direct or redirect any Concessionaire action(s). This can only be done by the Contracting Officer.

1.7.4. CONTRACTING OFFICER AUTHORITY. Only the Contracting Officer has authority to enter into, administer, terminate or modify the terms and conditions herein. Any changes made by persons other than the Contracting Officer will be considered an Unauthorized Commitment and subject to Ratification Actions in accordance with DAFMAN 64-119, Chapter 11, paragraph 11.7.

1.7.5. CONTRACT MANAGER. The Concessionaire shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate(s) who shall act for the Concessionaire when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate(s) shall have full authority to act for the Concessionaire on all contract matters related to the daily operation of this contract. The contract manager or alternate shall be available during normal duty hours within 2 hours to meet on the installation with NAFI personnel designated by the contracting officer to discuss problem areas.

The Concessionaire shall ensure the contract manager or alternate can be contacted during other than normal duty hours. Telephone numbers shall be provided to the contracting officer at the pre-performance conference. The contract manager and alternate must be able to read, write, speak, and understand English.

1.7.6. CONCESSIONAIRE EMPLOYEES. The Concessionaire shall not employ persons on this contract if such an employee is identified to the Concessionaire by the contracting officer or NAFI as a potential threat to the health, safety, security, general well-being or operational mission of the installation and its population. The Concessionaire shall remove from employment in the concession, on the request of the Contracting officer, any employee of the Concessionaire if, in the opinion of the Contracting Officer or their duly authorized representative, the conduct of such person while in and about the premises covered by the contract interferes with the provisions of quality services or undermines military good order and discipline.

1.7.6.1. EMPLOYEES. The Concessionaire shall not employ any person who is an employee of the United States NAFI, if the employment of that person could create a conflict of interest.

Nor shall the Concessionaire employ any person who is an employee of the Department of the Air Force, either military or civilian, unless such person seeks and receives approval in accordance with DOD Directive 5500-7. The Concessionaire shall hire, supervise, direct the work of, discharge and determine compensation and other benefits of all personnel working at the facility in the employ of the Concessionaire. The Concessionaire shall be responsible for the timely payment of all costs and expenses relating to all employees at the facility, including, but not limited to, all expenses relating to employee compensation, wages, bonuses, payroll or other taxes, social security, fringe benefits, workmen’s compensation, unemployment compensation, insurance (group) and all federal, state or local Government employee insurance of benefit programs of any kind that now or may later exist.

1.7.6.2. The Concessionaire is cautioned that off-duty active military personnel hired to perform services under this contract may be subject to permanent change of station (PCS), change in duty hours, or short notice deployment. Military reservists and National Guard members may be subject to recall to active duty. The abrupt absence of these personnel could adversely affect the Concessionaire’s ability to perform. Their absence at any time shall not constitute an excuse for nonperformance under this contract. Any off-duty active military must fill out an Off-Duty Employment form and have it approved by the appropriate legal office and the appropriate authority before performing any services under this contract.

1.7.6.3. Employees must be able to speak English with structural accuracy and vocabulary to effectively participate in contract performance related conversations. Employees dealing with customers must be able to effectively communicate menu items, process customer orders, and answer customer’s questions. Managers must be able understand and communicate complex processes and operational discussion related to the performance of the services in contract.

1.7.6.4. Concessionaire personnel shall present a neat appearance and wear uniforms provided by the Concessionaire to make the employees easily recognized as Concessionaire employees.

While on duty, the employees shall wear name badges provided by the Concessionaire. The cleanliness and sanitation standards for personnel and their clothing shall be those required by the Tri-Service Food Code, and DAFI 48-116 Food Safety Program. NAFI will approve uniforms to ensure they are compliant with AF regulations prior to Concessionaire purchase.

1.7.6.5. IDENTIFICATION. The Concessionaire shall provide the following list of data electronically on each employee who will be working under the contract. The Concessionaire shall include a list of workers and supervisors assigned to this project. For each individual the list shall include:

Full Name Place of Birth Current Address Identification number (Photocopy of ID)

1.7.6.6. The Concessionaire shall make sure all employees, including management, have the following current and valid professional certifications before starting work under this contract.

Air Force Medical Clinic will provide free health examinations required for the certificates and free training on proper sanitation procedures for all Concessionaire employees. Duplicates of the certificates will be maintained in each employee’s work area(s).

Health Certificates for Food Service Attendants, Training Certificates for Food Service Attendants.

1.7.6.7. The Concessionaire shall utilize the existing customer comment program, Interactive Customer Evaluation (ICE). The Bowling Center Manager will brief the Concessionaire on the customer comment program prior to the first performance day. All complaints will be handled within 24 hours whenever possible.

1.7.7 HOURS OF OPERATION.

Static days and hours of operation will minimally be: Monday – Saturday 1100-1930 hrs. (Hours may change as customer driven program increases.

Concessionaire shall minimally operate the concession from 1100 to 1930 hours Monday through Saturday including British holidays. The Concessionaire is expected to operate the concession for a minimum of 50 weeks throughout the calendar year. The contractor cannot close for more than 7 consecutive days without written approval from the Community Services Flight Chief. The Concessionaire shall coordinate closure or reduction of business hours of the concession (for holidays, special circumstances, etc.) with the NAFI and provide the Bowling Center Manager with a minimum of two months’ written notice. If business hours and days of operation need to be changed to meet the needs of the customers, the Concessionaire is required to submit a written request to change operating hours to the NAFI manager for coordination. The Contracting Officer has final approval to change operating hours. The Contracting Officer’s written approval is required prior to change. If a change to either prices or hours of operation is granted, the concessionaire shall post the change in a visible place for a minimum of 10 days PRIOR to implementing such change.

1.7.7.1 The Concessionaire is not required to provide services on holidays recognized by the United States. Recognized holidays are:

New Year’s Day January 1

Martin Luther King’s Birthday 3rd Monday in Jan.

President’s Day 3rd Monday in Feb.

Memorial Day Last Monday in May Juneteenth Day June 19

Independence Day July 4 Labor Day First Monday in September Columbus Day 2nd Monday in October Veterans Day November 11 Thanksgiving Day 4th Thursday in November Christmas Day December 25

1.7.7.2 FAMILY/GOAL DAYS. The Concessionaire will adjust the hours of operation in conjunction with the facility’s operating hours on Family/Goal days.

1.7.8. SECURITY REQUIREMENTS. Concessionaire personnel shall meet security standards and have a favorable police background check prior to working in the concession. This requirement applies to present and future employees performing work under this contract on US facilities or in US controlled areas. Failure to submit required information, obtain required documentation, or obtain necessary clearances shall result in the exclusion of employees from work sites or US controlled areas until appropriate clearance and documentation is obtained.

The Concessionaire shall employ responsible personnel qualified to perform according to this contract/statement of work. All employee costs, expenses and benefits must be undertaken at the expense of the Concessionaire.

1.7.9 SAFETY REQUIREMENTS. Safety, health, and fire hazards may exist when working on this contract. The Concessionaire is required to provide all employees with the appropriate personal protective equipment in order to safely execute tasks that pose these hazards.

1.7.9.1. SAFETY CONSIDERATIONS. Concessionaire personnel shall give due consideration to personal safety and the safety of other personnel while performing assigned duties.

1.7.9.2. PHYSICAL EXERTION. The Concessionaire is cautioned that some of the tasks identified will require moderate to severe physical exertion. It is the Concessionaire’s responsibility to ensure that employees assigned physically demanding tasks are physically fit and capable of performing the task required under this PWS.

1.7.9.3. SAFETY AND HEALTH TRAINING. The Concessionaire shall develop a safety training program to provide work safety, fire prevention, and health training to all Concessionaire employees performing work under this contract. The Concessionaire shall maintain records of such training as part of the Quality Control Program.

1.7.9.3.1. The Concessionaire’s safety training program shall be of sufficient length and depth to ensure that employees are familiar with the following;

a. The hazards of the work tasks they perform

b. The hazards of the work areas to include physical dangers and hazardous substances

c. The personal protective clothing and equipment they will need how to use it and how to maintain it

d. The location and use of emergency and fire prevention equipment and fire reporting procedures

e. The emergency procedures that apply to their jobs, to include evacuation and emergency reporting

f. How to identify and report hazards

g. How to report work-related injuries and illnesses

1.7.9.3.2. The Concessionaire shall attend all necessary training sessions required by the USAF to ensure the safety of the facility and its patrons.

1.7.9.4. PERSONNEL PROTECTIVE EQUIPMENT (PPE). The Concessionaire shall supply any PPE required for use by Concessionaire employees in the performance of work under this contract and ensure employees wear the protective equipment required for the work being performed.

1.7.9.4.1. The Concessionaire is responsible for ensuring Concessionaire personnel are trained in the selection, use, inspection, and care of all Concessionaire owned safety equipment used in the performance of this contract. The Concessionaire shall maintain records of such training as part of the Quality Control Program Employee Training/Credential file.

1.7.9.4.2. The Concessionaire is responsible for ensuring all PPE owned by the Concessionaire is in good, safe, operating condition. The Concessionaire shall periodically inspect, maintain, and clean the Concessionaire owned PPE, and ensure the PPE is properly stored to protect it against environmental conditions that might contaminate, or degrade its effectiveness.

1.7.9.5 VEHICLE SAFETY. Concessionaire personnel shall abide by all operational safety regulations and laws while operating a vehicle in the performance of this contract.

1.7.9.6 The use of seat belts is mandatory for all vehicle occupants while the vehicle is in operation on any NAFI installation. Concessionaire personnel shall abide by and enforce this requirement.

1.7.9.7 TOBACCO PRODUCTS. Smoking is not permitted in NAFI facilities; Concessionaires shall refrain from smoking in any area identified as a no-smoking area. Smoking is only authorized in approved designated tobacco use areas.

1.7.9.8 ALCOHOL. Concessionaire personnel shall not consume any alcoholic beverages prior to or while performing work under this contract. Concessionaire personnel shall not operate any NAFI Owned Vehicle if they have consumed any alcoholic beverage within the previous 8 hours.

1.7.9.9 HAZARD AND MISHAP REPORTING. The detection of unsafe or unhealthy working conditions and prompt abatement of hazards at the lowest possible working level are essential elements of the Air Force Occupational Safety and Health (AFOSH) program. The NAFI safety, fire, and security investigators will investigate mishaps and accidents.

Concessionaire personnel shall cooperate fully with the investigators during any mishap investigation.

1.7.9.10 ENVIORNMENTAL AND HAZARDOUS MATERIALS HANDLING AND

STORAGE. If Concessionaire personnel spill or release any toxic or hazardous substance into the environment, the Concessionaire shall immediately contact the Base Fire Department, Contracting Officer, and Civil Engineering Base Environmental Office. All Hazardous/Flammable materials will be stored IAW Base Safety and Fire Policies.

1.7.9.10.1 Any mishap requiring emergency medical, fire, or police services shall be reported using the emergency services number: 01638-54-7911

1.7.9.10.2 The Concessionaire shall promptly notify the Contracting Officer and COR of mishaps as soon as possible after the mishap occurs not to exceed 1 hour of the incident.

1.7.10 FLAMMABLE AND COMBUSTIBLE MATERIALS/LIQUIDS. The Concessionaire shall keep the use of flammable and combustible liquids to the bare minimum. When possible, the Concessionaire shall use non-flammable cleaning liquids and sprays.

1.7.11 Quantities of flammable liquids shall be kept in closed containers and stored in approved storage cabinets. The Concessionaire may use the NAFI owned, common use storage cabinet.

The NAFI will not be responsible for Concessionaire owned materials stored in the NAFI's storage cabinet.

1.7.12 All flammable wastes shall be placed in clearly marked metal containers with self-closing lids these will be provided by the NAFI. Disposal of unused solvents and degreasing compounds and other hazardous waste will be coordinated with auto hobby shop manager.

1.7.13 FIRE PROTECTION. The Concessionaire shall comply with fire protection and prevention regulations and fire defense plan prescribed for this facility. A copy of the regulation and plan is on file with the NAFI Manager. The Concessionaire shall not store highly flammable materials within Government buildings or concession premises. Prior to opening of the concession, the NAFI manager will brief the Concessionaire on fire protection and prevention regulations.

1.7.14. SANITATION AND SAFETY REQUIREMENTS. - All service personnel, facilities, machines, equipment, and apparatus used in the preparation, production, processing, handling, storage or delivery of food and drink products shall meet the sanitary standards prescribed by the NAFI, and bacteriological requirements established by current directives. The NAFI manager will furnish copies of applicable directives to the concessionaire.

1.7.15 The Concessionaire’s personnel and facilities are subject to inspection by Medical and Safety teams without advance notice (see Section 2 and QASP for further clarification).

1.7.16. PERFORMANCE OF SERVICES DURING CRISIS DECLARED BY THE

NATIONAL COMMAND AUTHORITY OR OVERSEAS COMBATANT

COMMANDER. This provision is not applicable since no services are required during the crisis. The Contracting Officer or Contract Administrator shall notify the Concessionaire, by any means of communication, of a crisis. There shall be no costs paid by the NAFI to the

Concessionaire during a crisis except those costs incurred for work performed under this contract and PWS.

1.7.17. PHYSICAL SECURITY. The Concessionaire shall be responsible for safeguarding all NAFI property provided for Concessionaire use. At the close of each duty day, the NAFI facilities, equipment and materials shall be secured. The Concessionaire shall be responsible for safeguarding all NAFI property, materials, food items and supplies provided for Concessionaire use. The Concessionaire will be subject to an annual property inventory conducted by the NAFI.

The Concessionaire will be held accountable for losses and responsible for replacement cost when excess loss occurs. Additionally, if equipment parts are replaced by the NAFI and quickly fail again because of misuse or improper handling, the Concessionaire is responsible for the replacement amount, to include installation. Food Safety and Security is the sole responsibility of the Concessionaire.

1.7.18. FOOD TEMPERATURES. Holding temperatures on freezers and refrigerators will be checked three times daily (opening, mid-shift, and closing) during normal business hours and twice, at a minimum, on condensed work schedules. At the end of each work period, all NAFI facilities, equipment, supplies, food items and materials shall be secured.

THE PARAGRAPHS ABOVE REPRESENT THE GOVERNMENT’S MINIMUM NEEDS.

UPON AWARD, THE CONCESSIONAIRE WILL BE ENCOURAGED TO PROVIDE

ADDITONAL OPTIONS TO ENHANCE CUSTOMER SATISFACTION OR EXPERIENCE.

THIS INCLUDES, BUT IS NOT LIMITED TO OPTIONS SUCH AS ALTERNATE

OPERATING HOURS, CHILDREN’S MENUS, ROTATING SPECILTY THEME NIGHTS,

ETC.

2. SERVICE DELIVERY SUMMARY. The following Services Delivery Summary (SDS) identifies the performance objectives and performance thresholds for critical tasks associated with providing support services for this requirement. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Item Performance Objective

PWS

Para.

Performance Threshold

Inspection Method Frequency

1 Maintain Proper Food Temperatures 1.7.18.

No more than 1 discrepancy per week Periodic

Inspection Daily

2 Follow Approved Menu

1.1.

1.3.2.

No more than 1 discrepancy per month

Periodic Inspection, Customer

Complaints Random

3 Cleanliness and Sanitation

1.4.

1.4.1.

1.7.6.4.

1.7.14.

No more than 1 discrepancy per week Periodic

Inspection Weekly

Comply with Inventory control procedures

1.7.17 3.1.5

No more than 1 discrepancy per month Periodic

Inspection Monthly

5 Customer Satisfaction

1.1.

1.7.6.7.

No more than 3 discrepancies per month

Periodic Inspection, Customer Critiques

Random

6 Cash Control 1.3.3 No more than 2 discrepancies per month

Periodic Inspection, Customer Critiques

Random

SECTION 3 – NAFI-FURNISHED PROPERTY AND/OR SERVICES

3.1 The NAFI shall provide at no additional cost to the Concessionaire:

3.1.1 Space for the operation of this concession to include a dining area and cooler/freezer unit. See attachment 1 for floor plan specifications.

3.1.2 Electricity, water, drainage, heat; IAW U.S. Air Force Initiatives and AFIs.

3.1.3 Trash collection; Trash will be placed within a centralized skip provided by NAFI.

3.1.4 Current dishonored check listing will be provided for check cashing use. The Concessionaire is responsible for payment to NAFI for any dishonored check accepted by the Concessionaire.

3.1.5 The NAFI will provide current installed kitchen equipment to operate the concession. The kitchen equipment will be in good working condition. The Concessionaire shall be responsible for repair/maintenance of all NAFI equipment and furnishings signed over after initial inventory. The Concessionaire will not be responsible for fair/normal wear and tear of these items but shall be responsible for their replacement if damaged due to negligence. Both the NAFI and Concessionaire, prior to the first performance date, will take a physical inventory of all government furnished equipment. Additionally, periodic equipment inventories may be taken by the NAFI when required as part of a requirement for compliance with an Air Force Regulation. The Concessionaire shall be present during this inventory. The Concessionaire shall be responsible for maintaining furnishings, fixtures, furniture, wall coverings, and decorations in good repair. Not causing or allowing any damage or loss to the property or contents, fair wear and tear excepted and use the Property and Contents in a proper and appropriate manner. The NAFI will not purchase new NAFI equipment to replace items that have reached the end of their lifespan. The concessionaire will need to make other arrangements. The Concessionaire is liable to change, replace or renew at his/her own cost all light bulbs, fuses, plugs, batteries, and dishwashing chemicals. Maintenance of concessionaire furnished equipment will always be in good working condition.

3.1.6 Concessionaire shall provide all equipment required for operation of this concession beyond that provided by the NAFI (must be compatible with existing electric load capability of the NAFI).

The Concessionaire shall conduct a site survey to determine any additional equipment required for the operation of the dining operation in addition to equipment provided by the NAFI. Additional equipment is the responsibility of the Concessionaire. The Concessionaire must notify the NAFI of any additional equipment the Concessionaire wants to install to ensure adequate facilities are available and coordinated with the appropriate agencies.

3.1.7 The Concessionaire must maintain all dining room furnishings, kitchen equipment and facilities. Damages incurred to government furnished furniture, fixtures, facilities and equipment (GFFF&E) other than normal wear and tear will be restored and/or replaced by the Concessionaire.

A full inventory of GFFF&E will be taken prior to Concessionaire occupancy with quantities and condition of all items and signed by both parties. Any interior change shall be coordinated with, and approved by, the NAFI manager or authorized representative prior to implementing such a change.

No changes will take place unless approved by the NAFI manager or representative. Promptly replace all cracked or broken glass with the same quality glass, where the crack or breakage is caused as a result of any action or misuse or negligence of the Concessionaire, third party, or visitors. Keep the Contents of the Property, including all electrical gas and other appliances equipment and apparatus in good repair and condition, fair wear and tear excepted. Do not cause an overload of the electrical circuits by the inappropriate use of multi-socket electrical adaptors or extension cables when connecting appliances to the mains electric system. The Concessionaire must comply with local and Air Force safety regulations.

Prevent obstructions at all times. Take all reasonable precautions not to cause blockage to the drains and pipes in or about the property. In the event that a blockage is caused as a result of misuse or negligence of the Concessionaire, the Concessionaire shall pay or be liable to pay the reasonable costs associated with the clearance of the obstruction. Prevent infestation by not keeping any refuse or rubbish in the property and regularly dispose of same in a suitable receptacle to maintain acceptable levels of hygiene and prevent outbreaks of any infestations of pests or disease. Should there be an infestation within the property the Concessionaire is responsible for notifying the COR immediately within one (1) business day. Not to smoke or allow any other person to smoke any cigarettes (including electronic cigarettes), cigars, pipes, or other form of tobacco or other substance within the property.

3.1.8 The Concessionaire must supply secure dry storage equipment (i.e. locks, shelves, and cage) for dry goods and supplies area provided.

3.1.9 Commercial Telephones. The Concessionaire shall be responsible for any costs associated with the installation and operation of commercial telephones.

3.1.10 Fixtures, inventory, and other installed equipment identified in the contract as “Concessionaire owned” shall remain the property of the Concessionaire.

3.1.11 END OF CONTRACT. At the expiration or sooner termination of this contract the following is required:

3.1.11.1 Deliver to the Concessionaire possession of the property and the contents in a sound and clean condition as at the beginning of the Term (reasonable wear and tear excepted) and in the rooms or places as they are listed in the inventory.

3.1.11.2 Make good and/or pay for the repair of or replacement of any of the contents that are broken, lost or damaged during the term; Cleaned to a professional standard of the property and all the contents including all GFE.