PWS 20-03033.doc

Performance Work Statement (PWS)

Various General Aviation (GA) Systems Training

A. PROJECT/TITLE

Level 1 Aircraft Systems Training in accordance with (IAW) Air Transport Association (ATA) 104 Specifications for Federal Aviation Administration (FAA) Aviation Inspectors on the following general aviation (GA) aircraft:

For the purpose of this requirement, the FAA defines the levels as follows:

Level I: General Familiarization: A brief overview of the airframe, systems and powerplant as outlined in the systems description section of the aircraft maintenance manual. (Approximately 40Hrs) Level II: Ramp and Transit: Personnel must be familiar with turbine-powered transport aircraft, digital electronic equipment, and have experience in ramp, transit and turnaround activity. Level II provides a basic system overview —a description of controls, indicators, and principal components, including their locations and practical training on servicing and minor troubleshooting. (Approximately 80Hrs) Level III: Line and Base: In addition to requirements for levels I and II, personnel attending level III training should possess the knowledge and experience required to maintain turbine-powered transport aircraft. Level III provides a detailed description, operation, component location, removal/installation, BITE and troubleshooting procedures to maintenance manual level. (120Hrs or more) If the low offeror is an accredited college, the FAA desires college credits be offered to trainees who successfully complete the proposed training; however, this is not a mandatory requirement and will not be used as an evaluation factor.

B. BACKGROUND

Under Title 49 of the United States Code (49 U.S.C.), the FAA is authorized to acquire and expend funds for the acquisition, operation, and maintenance of aircraft as necessary in the exercise and performance of the powers and duties of the Administrator. The interests of the public, the safety of the workforce, and the credibility of the organization are best served by having qualified, proficient, and current inspectors conducting maintenance surveillance, testing, and checking functions.

C. SCOPE

The contractor is to provide their commercial off the shelf (COTS) Level 1 Aircraft Systems Maintenance Training IAW ATA 104 Specifications to FAA inspectors for the nine (9) general aviation aircraft types listed in section A.

Student quotas for these courses will be assigned by the Flight Standards Workforce Development, AFB-500, and/or Aircraft Certification Service – Enterprise Operations Division, AIR-900. FAA formal training consists of training courses with agency level course numbers that will be officially recorded in the employee’s personnel records. FAA employees may be scheduled into classes with non-FAA customers. The tuition cost must be based on a per student basis. All travel and per diem costs for the students will be the responsibility of the FAA.

D. DEFINITIONS

The following definitions are used to define the terminology contained herein:

1. Contracting Officer (CO): The person authorized to act on behalf of the Government to negotiate and award contracts and modifications thereto, and to administer contracts through completion or termination. Except for certain limited authority delegated by the Contracting Officer to a technical representative, the Contracting Officer is the only individual with the authority to direct the work of the Contractor.

2. Contracting Officer's Representative (COR): The authorized Government representative(s) acting within the limits of their delegated authority for management of specific projects or functional activities.

3. DOT: Department of Transportation

4. FAA: Federal Aviation Administration

E. APPLICABLE DOCUMENTS

Title 14 of the Code of Federal Regulations (14 CFR), Parts 91, 121, and 135. The applicable regulations are available for download, in pdf format, from www.faa.gov/regulations_policies/faa_regulations/ Title 49 of the United States Code available at http://uscode.house.gov/download/download.shtml FAA Joint Aircraft System/Component Code Table and Definitions available at:

http://av-info.faa.gov/sdrx/documents/JASC_Code.pdf

F. GENERAL REQUIREMENTS

1. Level of Training: FAA personnel are expected to perform at a level compatible with the highest standards of the specialty. Accordingly, each course of instruction shall adhere to the adult learning principles, which include but are not limited to:

a) Focus the training on "Real World" situations and applications.

b) Emphasize how the training can be applied.

c) Relate the training to the instructional objectives.

d) If possible, relate the training materials to the FAA employees past experience.

e) Allow reasonable debate and challenge of ideas.

f) Encourage FAA employees to be resources to one another.

In addition:

a) The classes shall not contain content or methodology likely to produce high levels of emotional response;

b) The training content and methodology of the classes shall not be associated with religious, quasi-religious, or new age belief systems;

c) The classes shall not include materials which could be viewed as attempts to change or influence an individual's personal values or lifestyle outside the workplace.

2. Qualifications: This course must provide FAA inspectors, who may have minimal experience working on the nine (9) air carrier aircraft in Section A, with a working knowledge of the aircraft systems operation, component location, maintenance and troubleshooting. At a minimum, the training must meet the guidelines provided by the Air Transport Association (ATA) 104 specifications (Aircraft Systems).

3. Instructor Requirements: The Contractor shall provide professional instructors to deliver the courses and shall, at a minimum include the following:

(a) Must be professional Maintenance Technicians with five (5) years of industry experience,

(b) Three (3) years experience with each aircraft being proposed under Section A, AND

(c) Three (3) years of instructor experience

G. CLASSROOM REQUIREMENTS

1. Daily Sessions: Begins when the student first shows at the contractor facility for training each day and runs for a maximum of 10 hours to include breaks.

2. Day 1 Requirements: The first day of class must include the following:

a) Roster / Attendance. In the event an FAA inspector fails to report for training as scheduled, or should become ill, injured or incapacitated during the training period the contractor shall promptly notify the COR and the inspector/pilot’s emergency contact, if known.

b) Course Introduction or slide show, which should cover the following:

a. Course Name

b. Instructor Introduction to include contact information

c. Class Start Time, Breaks, Lunch, Class End Time

d. Emergency procedures

e. Restroom Location

f. Quiz / Exam

c) Name Tents

d) Student Introductions

e) Provide Syllabus and Course Materials/Book

3. Training Facilities: The Contractor provided facility used for training must be located in the United States and within 35 miles of an airport serviced by at least 2 major US air carriers. In addition, training facilities must comply with the following:

a. Classrooms must be large enough to accommodate at least the entire class plus one observer, with either desks or tables large enough to allow the students to be able to take notes and still have space for them to keep their reference books open during lecture periods.

b. Chairs must be ergonomically appropriate for 8-hour occupancy.

c. Sufficient presentation boards for effective teaching shall be provided.

d. The classroom shall be well lighted. There shall be not less than 30 foot-candles of illumination at the student's desk or table.

e. The classroom shall be cleaned not less than two times each week of instruction.

f. Sanitary restroom facilities shall be available within convenient distance of the classroom.

g. The classroom facilities shall be adequately ventilated; heated in winter and cooled in summer. Temperature range shall not exceed 68 to 74 degrees Fahrenheit.

h. Ambient noise shall be below the distraction point. At any position in the classroom, normal instructor voice levels should exceed the ambient noise level by 20 decibels.

i. Contractor shall comply with safety standards specified by the National Electrical Code, the National Fire Code, and the United States of America Standards Institute in conducting contract training. Each class shall receive a briefing on safety and security procedures to ensure proper egress in the event of any foreseeable emergency.

j. Local environmental distraction adversely affecting student learning shall be eliminated.

k. Adequate student parking (preferably free) shall be available near the training site.

l. Visual aids used in the classroom to describe specific aircraft system or aircraft components shall be legible, visible from each student station, and color enhanced as necessary to show each system operating mode.

m. Students must have access to at least one computer with internet access and printer available for use.

4. Training Requirements:

(a) The FAA prefers systems training to include aircraft visits or cockpit simulations for practical experience in addition to the classroom training; however, this will not be used as an evaluation factor.

(b) At least two weeks prior to any course, provide each registered student with the training site address, map and/or directions to the training site, a local point of contact and telephone number, and commercially available lodging near the training site.

(c) Provide a copy of the syllabus, training schedule and course description, course reference book and any other needed course materials to each inspector on the first training day of each training course.

(d) In the event the FAA inspector fails to report for training as scheduled, or should become ill, injured or incapacitated during the training period the contractor shall promptly notify the COR and the inspector/pilot’s emergency contact, if known.

(e) The contractor shall notify the COR of the inspector’s completion status.

5. Computer-Based Instruction (CBI): If CBI is used to accomplish training, then the following requirements shall be met:

a. Inspectors shall receive a thorough briefing on the operation and use of the CBI equipment.

b. At least one instructor shall be present or readily accessible by electronic means to resolve any problems or questions that the inspector may have regarding the material presented in the CBI program.

c. All material presented by CBI shall be reviewed and reinforced by a qualified instructor in classroom discussion or one-on-one with the inspector.

6. Student Reports and Grading:

(a) Upon completion of all training, the contractor shall issue a Certificate of Training (Appendix A), which includes an End of Course Evaluation. Each FAA inspector shall sign the Certificate of Training (Appendix A) certifying the type of training provided, specific dates, and the duration of such training. One copy must be submitted to the COR.

(b) Each FAA Inspector shall also complete the End of Course Evaluation. One copy must be submitted to the COR.

(c) Each student's performance shall be graded with a Pass or Fail rating. The contractor shall furnish a report to the COR reflecting the student's final grades, attendance records, and any additional comments deemed necessary concerning his/her attitude and ability. Each student shall receive a certificate of graduation, pending completion of required testing with a minimum average of 70 percent. Testing may be conducted with open textbook for reference.