PWS- 12 month Base CDC Custodial.pdf

PERFORMANCE WORK STATEMENT

Performance Work Statement (PWS)

Hospital Grade

Custodial Services for Child Development And Youth Centers

25 May 2026

1.0 Introduction. The Contractor shall provide all personnel, equipment, supplies, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform custodial services as defined in this Performance Work Statement (PWS), Part 5 except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.1 Background. The United States Army Fort Belvoir is located approximately ten (10) miles south of Alexandria, Virginia, on U.S. Highway Route 1. The Installation has 8 buildings that consists of approximately 223,274 square feet that make up the Child Development Centers and Youth Centers (CDC) .The building numbers are 950, 1003, 1028, 1207, 1745 and 1805. The building located at Fort Belvoir North Area in Springfield, Virginia are 5023 and 5024.

1.2 Objectives. The Contractor shall provide all required daily and weekly tasks continually in all areas during the hours the centers are open. The contractor shall provide all monthly, quarterly, and semi-annual tasks before or after the centers operating hours. All tasks shall be performed as specified in the Tasks and Frequency Charts (APPENDIX C and Technical Exhibit APPENDIX B which identifies the CDC buildings and square footage.

1.3 Mission Statement. The United States Army Fort Belvoir mission is to command, control, and operate Fort Belvoir, assigned and attached units including tenant activities and to provide installation support to authorized activities, and personnel assigned to or located within the Fort Belvoir Garrison.

2 Requirements.

2.1 General.

2.1.1 Scope. The Contractor shall perform custodial services in accordance with the PWS and the technical exhibits (T.E.s). Caliber of the cleaning service desired will be specified as hospital grade quality. During performance of the contract the Government reserves the right to add or delete facilities and/or the level of services required. A modification to the contract will be executed to incorporate these changes.

2.1.2 /Period of Performance (PoP). The PoP is as follows:

Base Period 01 Oct 2026 – 01 Sept 2027

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance: The CDC buildings 950, 1003, 1028, 1207, 1745, 1805, are located at Fort Belvoir, Virginia, approximately 10 miles south of Alexandria, Virginia on U.S. Highway 1. The CDC buildings 5023, and 5024 are located at Fort Belvoir North Area in Springfield, Virginia.

2.1.3.2 Hours of Operation: The Contractor shall provide all required daily and weekly tasks continually in all areas during the hour’s of 1100 hours to 21:30 hours (11a.m to 9:30p.m.). Buildings 950, 1028, 1207, 1745, 1805, 5023, and 5024, shall be continually serviced in accordance with the Task and Frequency Chart (APPENDIX C). Center hours are Monday through Friday from 0600 hours to 1800 hours (6:00 a.m. to 6:00 p.m.). Building 1003 shall be continually serviced in accordance with the Task and Frequency (APPENDIX C). Center hours are Monday - Thursday 0600 hours to 1900 (6:00a.m. to 7:00p.m.)

Friday 0600 hours to 2100 hours (6:00a.m. to 9:00p.m.) and Saturday 1200 hours to 2100 hours (12:00p.m. to 9:00p.m.).

2.1.3.3 The Contractor shall have access to classrooms during operation hours for emergencies or when notified by the CDC directors. Contractor response to Government emergency requests shall be within fifteen minutes of notification. Coordination shall be made between the Contractor and the Government's building managers on an as needed basis prior to performance of work. The Government's building managers shall notify the Contractor's Project Manager within 24 hours when rooms within the facilities will be used after 6:00 p.m. so the Project Manager may work out an alternate cleaning schedule for that day.

2.1.3.4 After Hours: The contractor shall provide all monthly, quarterly, and semi-annual tasks before or after the centers operating hours when the CDC is not in operation and children are not present, i.e.

after 1800 hours (6:00 p.m.) . All tasks shall be performed as specified in the Tasks and Frequency Charts (APPENDIX C).The Contractor shall provide the KO a schedule no later than (10) workdays prior to commencing work. Schedule shall outline tasks to be performed by specific building and identify the timeline for the task to be accomplished. The KO will provide the Contractor with requirements to make changes to the schedule as they occur. The Contractor may be required to perform monthly and semi-annual cleaning on weekends.

2.1.3.5 Inclement Weather: In the case of inclement weather when snow and ice must be cleared from the grounds (see paragraph 5.2.11.2), the Contractor is required to have adequate staff present by 0530 hours, Monday through Friday, excluding Federal holidays, to remove snow and ice from areas thirty minutes before opening of the Child Development Center facilities, and as often as necessary to prevent accumulation. In the event of late openings or base closure the Contractor shall call the Fort Belvoir Hotline at 703.805.3030 for current updated information.

2.1.4 Recognized / Federal Holidays. The Contractor shall submit to the KO an alternate Schedule for those buildings that will be affected by federally observed holidays not later than ten (11) work days prior to the holiday. The schedule shall include dates for make-up of all buildings affected by the holiday.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Inauguration Day Columbus Day Washington’s Birthday Veterans Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

2.1.5 Emergency Services.

2.1.5.1 Emergency services include, but is not limited to, cleaning of water, mud or debris caused by inclement weather, precipitation, wind, broken or leaking pipes, sinks, toilets, drinking fountains, mopping up spills when they occur, and cleaning up spilled trash cans. Mud and/or water tracked through, and corridors that become wet and dirty due to foot traffic during inclement weather, shall be mopped or wet vacuumed to reduce safety hazards and to prevent damage or deterioration to the floor surface.

2.1.5.2 Clean, rinse and disinfect areas/surfaces soiled by body excrement, vomit, etc. as emergencies arise or as necessary in providing a clean sanitary environment.

2.1.5.3 These services shall be provided as emergencies arise at no extra cost to the Government.

2.1.6 Contract Administration and Management.

2.1.6.1 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

2.1.6.2 Phase in/ Phase out Period. The Contractor shall prepare and submit Phase in/ Phase out plan (within ten (10) business days after contract award), Phase In/Phase Out Plan to be implemented by the Contractor. The phase in is 15 days.

• The Contractor shall provide sufficient experienced personnel during the phase-in and phase-out period to ensure that the services are maintained at the required level of proficiency.

• During the phase-in, the Contractor shall observe all operations pertinent to the requirements of the

PWS.

• The Contractor shall commence all operations required by this PWS by the end of phase in period.

• On the initial day of performance, the Contractor shall provide a work force which is fully qualified and capable of performing all work required under this contract.

• During the fifteen (15) business day transition period immediately prior to the end of the previous contract, the Contractor shall permit the successor Contractor (and the successor Contractor's employees) to observe and become familiar with any and all operations under the contract.

• The Contractor shall fully cooperate with the successor Contractor during Phase Out and the Government so as not to interfere with future work or duties.

2.1.7 Quality Control. The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The Quality Control Plan (QCP) must be provided to the KO prior to contract start date. The Government will review and return within 14 business days upon receipt.

2.1.8 Contracting Officer’s Representative (COR): The COR will be identified by separate letter.

The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;

maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

2.1.9 Key Personnel: The Contract Manager, Project Manager and all supervisors are considered key personnel by the Government.

2.1.9.1 The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager shall be available between the hours of 7:00 a.m. to 4:30p.m., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

2.1.9.2 Project Manager. The Contractor shall provide a full time Project Manager, located at Fort Belvoir, Virginia. The Project Manager will be responsible for buildings 950, 1003, 1028, 1207, 1745, 1805, 5023, and 5024. The Project Manager shall have full written authority to act for the Contractor after award. During any absence of the Project Manager, the alternate Project Manager shall be designated to act.

2.1.9.3 All supervisors who are employed under this contract that work in the CDC and Youth Centers are deemed key personnel by the Government.

2.1.9.4 The Project Manager and inspection personnel shall be able to read, write, speak, and understand the English language. They shall have a minimum of three (3) years’ experience in custodial procedures and demonstrate the ability to plan and organize work schedules.

2.1.10 Identification of Contractor Employees: The Contractor shall provide uniforms for all employees suitable for the work being performed in the Child Development Centers. Contractor personnel shall wear a clean uniform each day, and in accordance with FB 715-1 Surveillance of Service Contracts and HSC Supply 1 to AR 40-61, be neatly groomed and adhere to personal hygiene requirements. The Contractor's organization insignia and employee's name shall be affixed to the employee's uniform, and shall be easily discernible at a distance of twenty feet. Contractor's employees shall wear enclosed shoes while on duty. Sandals or open shoes are prohibited. Identification badges shall be conspicuously displayed on all contractor employees. Badges shall be laminated plastic, providing the legal name under which the Contractor is doing business, a badge serial number, expiration date, and photo of the employee. Badges shall be a minimum size of 2 1/2" x 3 1/2" and shall have an expiration date not to exceed the expiration date of the contract. Badges shall be displayed at all times while work is being performed under this contract.

2.1.11 Non-Personal Services. Non-personal services. The FAR provides that each contract arrangement be judged in the light of its own facts and circumstances, with the key question always being whether the Government will exercise relatively continuous supervision and control over the Contractor personnel performing the contract. To ensure that services provided under this contract are non-personal in nature, employees performing services under this contract shall be controlled, directed and supervised at all times by management personnel of the Contractor. The Government will notify the Contractor’s management of all tasks that require completion and the Contractor’s management will assign those tasks to the appropriate Contractor personnel under this contract. The Contractor's management shall ensure that employees comply with the performance standards outlined in this PWS and as required by the contracting officer or the contracting officer's representative (COR). Contractor employees shall perform independent of and without the supervision of any Government official.

Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of completed work and tasks.

2.1.11.1 Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. Contractor employees shall comply with all DOD and local requirements that establish uniform policies governing smoking in and around Government Owned buildings and vehicles. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S.C. 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the installation.

2.1.11.1.1 The Contractor's employees shall conduct themselves in a proper and efficient manner at all times and shall not loiter in hallways, rest rooms, nor socialize with Government employees during times of performance.

2.1.11.1.2 Contractor personnel shall not utilize TV lounges, snack bars, kitchen, gymnasium or recreation areas, administrative areas, commissary, PX, service station, or other facilities on the installation. If Contractor personnel are military dependents, the above facilities shall not be used while on duty.

2.1.11.1.3 The Contractor shall furnish a sufficient number of supervisors to oversee personnel performing contract services and ensure the performance of work as specified. The supervisory inspections shall be random (unscheduled) and documented. Minimum information recorded shall include: date and time, building number, personnel observed, work being performed, defects, and corrective action. Every three (3) months the Contractor shall provide quality control inspection documentation to the COR of these inspections. Any deficiencies/discrepancies would be corrected in a 24 hour period with appropriate response to the assessed risk/infraction.

2.1.11.1.4 The Contractor shall remove from the site any individual(s) whose continued employment is deemed by the Contracting Officer to be contrary to the public interest or inconsistent with the best interests of the Government. The Contractor is fully responsible for the performance and conduct of his employees at all times while on post performing under this contract. The Contractor shall not allow any employees to perform work under this contract while under the influence of alcohol, drugs or any other incapacitating agent. Military police and other law enforcement personnel on post have the right to deny entry to post or remove from post any Contractor employees for misconduct which endangers the health or safety of people or property or for reasons of security. In addition, the Post Commander may bar an individual from entering the post under the authority of 18 U.S.C. 1382. Removal of the Contractor employee from post in accordance with the above shall not relieve the Contractor from the requirement to meet all of the terms and conditions of the contract.

2.1.12 Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract shall notify the KO immediately whenever it becomes aware of any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2 Special Requirements.

2.2.1 Security. Contractor and all associated sub-contractors’ employees shall comply with applicable garrison, facility, and area commander garrison/facility access and local security policies and procedures (provided by Government representative after contract award). The Contractor shall also provide all information required for background checks to meet garrison access requirements to be accomplished by garrison Provost Marshal Office, Director of Emergency Services, or Security Office.

Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or garrison change, the Government may require changes in Contractor security matters or processes.

2.2.1.1 Criminal Background Checks. In the unlikely event that unsupervised contact with students or unescorted access to facilities are required by this contract, a satisfactory Federal and/or State criminal background check must first be performed by DoD EA, through the Office of Personnel Management, on each identified contract employee prior to unsupervised student contact or unescorted facility access being granted. For US Citizens – Unescorted Access – must pass the Childcare National Agency Check with Written Inquirers (CNACI). For Non-US Citizens – Unescorted Access – local host nation police background check only (Re: DODI 1402.5 and DODI 2000.16)

2.2.2 Health Examinations: The Contractor shall be responsible for all pre-employment physical examinations. All employees that will work in the Child Development Centers shall have a physical examination prior to starting work. Current health cards issued by a source approved by the State shall be maintained for each staff member by the Contractor for inspections at all times. Required medical examinations and treatments for all related illnesses or injuries shall be the responsibility of the Contractor.

2.2.2.1 Contractor personnel assigned to work in Child Care Centers who have been absent for 3 or more days with a potentially transmissible illness, shall present a doctor's statement to the CDC directors upon their return to work.

2.2.2.2 The Government reserves the right to require examinations or re- examination of any employee as determined necessary by the Contracting Officer or COR.

2.2.2.3 The Government reserves the right to take microbiological specimen from Contractor personnel for cultures when recommended by the COR or Contracting Officer.

2.2.2.4 Contractor staff shall have received requisite immunization prior to beginning work in the Child Development Centers. Immunizations required are tetanus, measles (rubella, rubeola), mumps, polio, and tuberculosis testing. The Contractor shall document in the employee's record and submit proof of such immunizations to the Contracting Officer prior to contract performance.

2.2.3 AT/OPSEC.

2.2.3.1. AT Level I Training: All Contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected Contractor employee and subcontractor employee to the COR, or to the contracting officer if a COR is not assigned, within 5 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at the following website: jko.jten.mil.

2.2.3.2 iWATCH Training: The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.2.3.4 Per AR 530-1 Operations Security, the contractor employees must complete Level I OPSEC Awareness training. New employees must be trained within 30 calendar days of their reporting for duty and annually thereafter. Level I OPSEC training is available at the following website:

http://cdse.edu/catalog/elearning/GS130.html

2.2.3.5 Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.2.3.6 Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative),

2.2.4 Safety. The contractor shall perform work in a safe manner as required by OSHA Safety and Health Requirements. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

2.2.5 Special Training / Qualifications. All contract employees working in support of CYS at the CDC, and or Youth Activity Center shall be required to attend annual training on child abuse prevention, identification and reporting. (AR 40-562). The training will be conducted during normal duty hours by a Government certified trainer. It shall be the Contractor’s responsibility to ensure new employees working in support of CYS receives this training.

2.2.6 Environmental Requirements.

2.2.6.1 Environment and OSHA. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal http://cdse.edu/catalog/elearning/GS130.html notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or

COR.

2.2.6.2 Green Procurement. In order to comply with the green procurement requirements of Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) and Executive Order 13423, the Government requires the use of recycled and recovered materials and products identified in the Environmental Protection Agency's (EPA) Comprehensive Procurement Guidelines. These materials and products must meet the requirements of the Performance Work Statement (PWS), must not delay the progress of work, must be available from more than one source, and must not be cost prohibitive.

EPA guideline items are seen as the minimum that should be considered when evaluating recyclable materials. Other materials and products not listed, but commonly used in industry outside of the Government, should also be considered. Material and product submittals for all recycled-content items should list the recycled and recovered materials used and the percentage content. The Contractor shall track the purchase, quantities, and the percent of recyclable content for these materials throughout the life of the contract. The Contractor shall consolidate and provide this information to the COR in quarterly reports. The Contractor shall annually submit a summary report of certification and estimate as required by FAR 52.223-9, title, Certification and Estimate of Percentage of Recovery Material Content for EPA Designated Items, upon completion of the base year and each follow-on year, until completion of the contract to the COR. The quarterly and annual reports shall be sent to the COR. The intended end use of the item, materials with recovered materials content, at levels recommended by the EPA's CPG is found at website; https://www.epa.gov/smm/comprehensive-procurement-guidelines-cpgproduct-designation-criteria-and-process

2.2.6.3. Disposal. The Contractor shall properly dispose of all cleaning waste, to include floor stripper and wax products in accordance with product disposal standards and environmental regulations.

2.2.7 Physical Security: The Contractor shall safeguard all Government equipment, information and property provided for Contractor use. Contractor shall maintain a physical security checklist/log which will be forwarded to the COR on a monthly or quarterly basis, no later than the fifth day of the month or after the quarter ends. (Insert the following sentence, if performing in a Government facility.) At the close of each work period, Government facilities, equipment, and materials shall be secured.

2.2.7.1 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

2.2.7.1.1 Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or http://www.epa.gov/smm/comprehensive-procurement-guidelines-locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.2.7.1.2 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

2.2.7.1.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

2.2.8 Business Relations. Non-personal services. The FAR provides that each contract arrangement be judged in the light of its own facts and circumstances, with the key question always being whether the Government will exercise relatively continuous supervision and control over the Contractor personnel performing the contract. To ensure that services provided under this contract are non-personal in nature, employees performing services under this contract shall be controlled, directed and supervised at all times by management personnel of the Contractor. The Government will notify the Contractor’s management of all tasks that require completion and the Contractor’s management will assign those tasks to the appropriate Contractor personnel under this contract. The Contractor's management shall ensure that employees comply with the performance standards outlined in this PWS and as required by the contracting officer or the contracting officer's representative (COR). Contractor employees shall perform independent of and without the supervision of any Government official. Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S.

Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of completed work and tasks.

2.2.9 The Contractor's employees shall be qualified, experienced and trained in hospital grade custodial work. The Contractor shall maintain a current listing of employees. The list includes employee names, social security numbers and proof of citizenship status. The list shall be provided upon request to the Contracting Officer or his/her AGR and to the Directors of the servicing CDCs/Youth Service Centers organization. Updated listing shall be provided upon change of employee staff. The Contractor shall provide each employee performing work under this contract with training sufficient to competently perform the work as defined in these specifications. Training shall include, but not be limited to, familiarization with: (a) local fire prevention and electrical grounding safety procedures; (b) the requirements of this contract; (c) duties and responsibilities of each employee; (d) procedures for replenishing cleaning supplies and obtaining equipment repair; and (e) quality work performance (f) training material on issues of communicable diseases will be provided to the custodial project manager by the Community Health Nurse and custodial project manager will provide follow-on training of communicable disease response, preventive measure and daily cleaning operations to custodial operations staff. The Contractor shall maintain a record of employee training and shall make it available to the Contracting Officer or COR upon request. All employees shall be able to speak and understand the English language.

3.0 Performance Requirements Standards and High Level Objectives. The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at United States Army Garrison Fort Belvoir, Virginia. The Contractor shall accomplish all cleaning tasks IAW the Enterprise Municipal Custodial Services Performance Standards services at TECHNICAL EXHIBIT (TE) APPENDIX C in order to meet the requirements of this PWS. Estimated square footages are established in TE APPENDIX B, Estimated Square Footages. All work performed by the Contractor shall be performed in accordance with all applicable laws, regulations, Army standards, instructions, and commercial practices. Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

3.1 The contractor shall accomplish all cleaning tasks. Special Category Requirement Facilities identified in the PRS, in order to meet the requirements of this PWS and the Service Support Program (SSP). Common Level of Service frequencies are established in Appendix C, Child Development Center Inspections. The Fort Belvoir Child Development Centers undergo continual inspections of facilities all year round. Fire, safety, and Health inspections are conducted monthly. Installation, MACOM, and DA inspections are held annually. The CDC's may also have unannounced inspections at any time. The Contractor is responsible for providing services that will meet all CDC's inspections. The Child Development Centers at Fort Belvoir have in the past received one of the highest ratings given to Child Development Centers during inspections performed by the Army's Inspection Command.

3.1.1 Specific Tasks: The Contractor shall have, as a minimum, three (3) years’ experience in providing Custodial Services. Documentation of the 3 years of experience shall be provided within five (5) days of contract award. Custodial service applies to all areas of the CDC buildings including, but not limited to, hallways, rest rooms, lounges, kitchens, classrooms, administrative areas, entrances, lobbies, corridors, auditoriums, conference rooms, porches, and stairways. Cleaning shall include areas under light furniture, furnishings, waste baskets, water fountains, floor mats, and runners. All furniture and furnishings shall be restored to their proper locations after cleaning has been completed. Methods specified shall be supplemented by hand operations to clean corners and locations inaccessible to equipment. Restocking shall include, but not be limited to, all rest rooms, locker rooms, and kitchens.

All services shall be accomplished to meet the requirements listed herein to include all Attachments.

Child routines will not be disturbed by custodial activities. The majority of daily services cleaning will take place when CDC is not in operation and children are not present.

3.1.2 Cleaning Requirements. Cleaning requirements for all areas of the CDC buildings are based on the type of facility space being serviced. Specific tasks and frequencies are identified for each facility as shown in Attachment C. Definitions of quality requirements are contained in Section 2 of this Performance Work Statement.

3.1.3 Square footage of the areas to be serviced are shown in (APPENDIX B)

3.1.4 Emergency service shall take precedence over daily tasks as necessary to maintain the safety and cleanliness of the facilities, as ordered by the Contracting Officer or COR. The emergency services shall be provided at no extra cost to the Government.

3.1.5 Cleaning Standards. Tasks as numbered in parenthesis below correlate with the numbers as shown on the Task and Frequency Chart (APPENDIX C)

3.1.6 TASK #1: Sweep and/or Dust Mop

3.1.6.1 The task of sweeping and/or dust mopping shall be defined as the accumulation and the removal of sand, soil, dust, dirt, litter, gum, tar and other substances adjacent to and under furniture, fixtures, trash cans, entrance mats, runners, in corners, abutments, baseboards, stair treads, risers, hard surface floors, stairs/landings, stages, and elevators. After the task has been accomplished, surfaces shall be uniformly clean, free of dust mop streaks, dirt, soil, sand, litter, gum, tar, and all foreign substances.

Furniture and other equipment moved during sweeping and dust mopping shall be returned to its original position.

3.1.6.2 Sweeping shall include entryway, rugs, stairs, landings, sidewalks, floors, patios, porches, steps, etc. Hard surfaced floors shall be dust mopped. Sweeping under the edge of rugs shall be accomplished daily. Small or light furniture shall be moved as needed. All objects moved to sweep underneath shall be returned to their original position.

3.1.6.3 In areas where no dust can be tolerated (e.g. equipment rooms), vacuum cleaners shall be used.

3.1.7 TASK #2: Vacuum Carpets.

3.1.7.1 Woven fiber rugs and carpeting shall be vacuumed. Prior to floor being vacuum cleaned, all surface litter debris that should not be ingested into vacuum cleaners such as paper, gum, rubber, sand and paper clips, shall be picked up by hand. Vacuuming shall be done in all areas including underneath desks, chairs, tables, trash cans, entrance mats, runners and other areas accessible to a vacuum hose and cleaning head. Small or light furniture shall be moved as needed. All objects moved to sweep underneath shall be returned to their original positions. File cabinets shall not be moved. Floors that have been vacuumed shall be free of all visible sand, dust, litter, soil and imbedded grit.

3.1.7.2 Carpeting shall be vacuumed daily according to Task and Frequency (APPENDIX C) cleaned promptly if spillage and/or vomitus occur, and shampooed (or cleaned with a soil absorbent system) at needed intervals.

3.1.7.3 Carpet and rugs shall be spot cleaned whenever soiled to remove stains, including but not limited to, coffee, water, soda, excrement, vomit, and soil stains. Generally, the areas to be spot cleaned will generally not be larger than two (2) square feet.

3.1.7.4 After spot cleaning, the surface shall be uniformly clean, free of soil and stains. There shall be no evidence of fuzz, caused by harsh rubbing or brushing. Spot cleaned areas shall blend with adjacent areas of the carpet.

3.1.7.5 All vacuum equipment shall use micro static impaction type filtration systems which shall filter out all dust and bacteria particles larger than 0.3 microns. All vacuum equipment (i.e., hose, exterior bag) shall be cleaned daily. Vacuum filters shall be changed weekly. VACUUM EQUIPMENT MUST

BE ABLE TO WITHSTAND THE AMOUNT OF SAND BROUGHT INTO THE FACILITY FROM

THE PLAYGROUND.

3.1.7.6 Adequate equipment for maintaining stairs and hard to reach areas shall be provided by the Contractor.

3.1.8 TASK #3: Mopping Floors, Stairs, Entrance Ways, Rubber Walk-off Mats.

3.1.8.1 Mop Floors. The Contractor shall perform Task #1 prior to completing Task #3. The task of mopping floors shall be defined as using water and disinfectant/detergent solution to loosen and suspend dirt and sand so that it can be removed. After the washing solution has been picked up, use clean water to rinse and pick up excessive water left on the floors. Furniture such as desks, tables, cribs or chairs, may remain in place, but all floor surfaces underneath shall be maintained. Hard to reach areas such as behind water fountains shall be mopped by hand. After mopping has been accomplished, floor surfaces shall be uniformly cleaned without streaks or smears. Adjacent areas, walls, baseboards, doors, door jambs and furniture shall be unmarred

3.1.8.2 Clean Stairs, Landings and Entrance Ways. The task of cleaning stairs, landings, and entrance ways shall be defined as the scrubbing of stairs and landings with water and an approved disinfectant/ detergent solution. After scrubbing, the disinfectant/detergent shall be rinsed with clean water and dried. After the task has been accomplished, the surfaces shall be free of soil, black marks, streaks, foreign substances, and water marks. Surfaces adjacent to stairs and landing shall be free of water marks and spills.

3.1.8.3 During floor maintenance, "Caution Wet Floor" signs shall be displayed.

3.1.8.4 Light furniture shall be moved. Heavy furniture, such as a desk, may be left in position, but floor surfaces under such furniture shall be maintained

3.1.8.5 Mops shall be cleaned after each use and placed in the designated storage area. Mops shall be hung with heads down.

3.1.9 TASK #4: Clean Drinking Fountains and Water Coolers.

3.1.9.1 Cleaning of drinking fountains and water coolers shall be defined as the removal of all trash, and washed with an approved disinfectant/detergent solution. Fountain orifice and drain, if necessary, shall be cleaned with a brush to remove soil, dirt and mineral deposits. Soil/dust shall be removed from air vents. Metal ware surfaces shall be polished except for the fountain orifice. After cleaning, all surfaces shall be uniformly clean, bright, free of trash debris, soil, detergent solution, polish, streaks, and mineral deposits.

3.1.10 TASK #5: Spot Clean.

3.1.10.1 Spot cleaning all surfaces below 84" from the floor. These surfaces shall be cleaned daily as needed. Spot cleaning is defined as the scraping and scrubbing of all smudges, fingerprints, marks and streaks from all washable surfaces of walls and furniture to include, but not limited to, lower interior windows and window sills, ceramic tile and enamel painted walls, doors, stalls, hand railing, grinders, partitions, fixtures, door frames, doorknobs, switches, paper towel dispensers and other obviously dirty areas.

3.1.11 TASK #6: Clean Kitchen Equipment, Appliances, Washing Machines, Dryers, Food Service Area.

3.1.11.1 All surfaces in the kitchen and in the laundry room, cabinets, counters, appliances, floors, dish washers, exhaust fans, washing machines, and clothes dryers shall be cleaned with an approved disinfectant/detergent and free of dirt, lint, dust, grit, trash, stain, grease, and debris. Cleaning products, materials, equipment, and methods shall not scratch, stain, or otherwise damage the surfaces being cleaned or the surrounding areas. There shall be no dust, stains, streaks, smudges, cobwebs, mildew, mineral deposits, rust, food particles, foreign objects/ materials or excess moisture after completion of work.

3.1.11.2 The floor shall be free of dirt, lint, stains, mildew, food particles, scuffs, heel marks, water spotting and embedded soils. The floor shall be skid resistant and shine.

3.1.12 TASK #7: Clean Child Development Center Equipment.

3.1.12.1 The task of scrubbing child development center equipment will include, but not limited to, each child's cubby hole used for daily storage, highchairs, cribs, playpens, walkers, creative play equipment, child activity tables and chairs, toilet bowls, mobile/built in shelves, soft vinyl mats (other than sleeping mats), indoor climbing equipment, diaper changing tables, utility carts and other equipment. THERE ARE A TOTAL OF APPROXIMATELY 2,744 (contractor verification at site visit) INDIVIDUAL PIECES OF EQUIPMENT/FURNITURE AT THE CHILD DEVELOPMENT CENTERS. These items shall be cleaned daily. All child care equipment will be cleaned/scrubbed with an approved detergent solution; rinsed in clean water and disinfected with an approved solution.

3.1.13 TASK #8: Restroom Cleaning and Stock with Supplies.

3.1.13.1 This task shall be defined as the cleaning and stocking (with each cleaning) restrooms and diaper changing tables. It shall also be defined as the performance of the following tasks.

3.1.13.2 Clean and disinfect interior and exterior surfaces of toilet bowls, basins, deep sinks, urinals, lavatories, ceiling/wall vents, partitions, stalls, stall doors and wall areas adjacent to lavatories, urinals, toilet bowl, sanitary napkin receptacles, and dispenser using an approved disinfectant/detergent solution. After task has been accomplished, surfaces shall be uniformly clean, bright, free of mineral deposits, mold, fungus, and without streak or stain. Debris will be removed, if necessary.

3.1.13.3 The interior and exterior surfaces of sanitary napkin receptacles shall be cleaned using an approved disinfectant/detergent solution and after cleaning the surface, it shall be uniformly clean, bright, and free of odor, mold and fungus without streaks or stains. A new plastic bag liner shall be installed after each cleaning. Liners shall be furnished by the Contractor. Disposable protective gloves will be worn at all times. Floors shall be cleaned using an approved disinfectant/detergent. After cleaning, floors shall be uniformly clean, bright, and free of mold, fungus, without streaks, marks or stains. There shall be no detergent solution or water marks on walls, stalls, toilets, etc.

3.1.13.4 The disinfectant/detergent shall not produce any harsh, harmful or noxious odors or fumes, either in use or in storage.

3.1.13.5 Floor drains shall be cleaned and flushed. The drains shall be flushed a second time using a clean rinse water. Drains shall be free of mold, fungus, and odors.

3.1.13.6 Urinal traps shall be cleaned as necessary using sanity-flush or the equivalent to remove mineral deposits or odors. After cleaning with sanity-flush or the equivalent, the urinal shall then be flushed with clean water. Vent, air-intakes and air-outlets in doors, ceilings, walls and windows shall be kept free of dust and lint build-ups.

Adjacent walls, ceilings, doors and windows shall be kept free of smudges and dirt marks. Fans in restrooms and kitchens shall be free of dust. Mirrors shall be uniformly clean, bright, and without marks, streaks and smudges.

3.1.13.7 Soap dishes, paper towel and soap dispensers, and all exposed pipes, valves and miscellaneous fixtures shall be cleaned. After cleaning, all surfaces shall be uniformly clean, bright, and free from mold, fungus and mineral deposits without stains or streaks.

3.1.13.8 Chrome plated hardware shall be cleaned with a non-abrasive cleaner. After cleaning, hardware shall be uniformly clean and bright, without scratches, or streaks.

3.1.13.9 The Contractor shall stock rest rooms with paper towels, toilet paper, liquid soap, and plastic trash bags, in sufficient quantities to assure that supplies are not exhausted before restocking. Supplies shall conform to the types of dispensers in the rest room being serviced.

3.1.13.10 The Contractor shall fill dispensers. THERE ARE PAPER TOWEL DISPENSERS

THROUGHOUT

ALL FACILITIES THAT SHALL BE KEPT STOCKED BY THE CONTRACTOR. (See APPENDIX C for task and frequency chart).

3.1.13.11 After removal of trash, the Contractor shall insert new plastic bags into trash receptacles.

3.1.14 TASK #9: Low Dusting - 84" and Below.

3.1.14.1 The task of low dusting shall be defined as the accumulation and removal of dust, dry soil, lint, litter, and cobwebs from the height of seven (7) feet down to the floor…