PTMS_JEFO for additional team_Redacted.pdf

Justification for Exception to Fair Opportunity Exceeding the SAT pursuant to FAR 16.505(b)(2)(ii)(B)

JEFO No.: FY24- 0010 - 1 -

JEFO No.: FY24- 0010

Date: April 18, 2024 PR Number:

1. Agency and Contrac�ng Ac�vity

The Department of Homeland Security (DHS), U.S. Secret Service Office of Procurement prepared this jus�fica�on for an excep�on to fair opportunity.

2. Nature and/or descrip�on of the ac�on being approved

DHS/USSS/CIO/SII intends to award a task/delivery order without considering other awardees under contract number 70US0923F1DHS2538 pursuant to FAR 16.505(b)(2)(ii)(B).

3. A descrip�on of the supplies or services required to meet the agency’s need (including the es�mated value).

The United States Secret Service office of Chief Informa�on Officer (OCIO) provides informa�on sharing services with respect to individuals of protec�ve interest. This mandate is par�ally met with the Protec�ve Threat Management System (PTMS), which primarily serves the Protec�ve Intelligence & Assessment Division (PID).Threat intelligence and iden�fica�on (protec�ve intelligence) are crucial aspects of upholding that mandate, and mission success is largely dependent on the �mely iden�fica�on, tracking, and dissemina�on of threat-related informa�on. To be successful, USSS personnel must have �mely access to current, complete, and accurate protec�ve intelligence. The PTMS provides PID and field users a system to manage the collec�on, analysis, and dissemina�on of this mission cri�cal informa�on. The Uniformed Division Log Book (UDLB) is a PTMS module that allows Uniformed Division personnel to capture incident data on alarms, arrests, demonstra�ons, employee sickness and injury reports, threats, vehicle accidents, as well as other classifica�ons. UDLB interfaces with PTMS to support cases created.

Currently AVER LLC provides PTMS under contract number 70US0923F1DHS2538 with a Period of Performance of 6/26/2023-3/25/2024; a Base Period of nine (9) months, and four (4), oneyear op�ons, for a total price of . All qualified small business vendors were given a fair opportunity to be considered for the original task order via Qualified Small Business

JEFO No.: FY24- 0010 - 2 -

Contract Holders under CIO SP3 SB within the NITAAC Strategic Sourcing Vehicle under Task Area 10.

The Assistant Director of Strategic Intelligence and Informa�on of (SII) is reques�ng to enhance the schedule for PTMS enhancements by 6 months from the end of 2024 to op�on period 1 just two months a�er Inaugura�on to be best postured for a very ac�ve 2026 USSS Na�onal Special Security Event (NSSE) year. The workforce will be able to get used to the new features for a full year in normal opera�ons mode before transi�oning to NSSE/normal opera�ons mode. This sheer increase in volume and velocity of work requires the addi�onal support of four (4) resources (Team B).

The labor categories for these four support roles are:

Subject Mater Experts Level II / Senior Developers

These four addi�onal resources will provide mission cri�cal support in achieving SII’s new requirements.

The total es�mated price for this enhancement is

4. Iden�fy the excep�on to fair opportunity and suppor�ng ra�onale, including a demonstra�on that the proposed contractor’s unique qualifica�ons or the nature of the acquisi�on requires use of the excep�on cited.

FAR 16.505(b)(2)(i)(B). Only one awardee can provide the supplies or services required at the level of quality required because the supplies or services ordered are unique or highly specialized.

The basis as to why the Government believes only AVER can provide the services required at the level of quality required is, because the services are unique and highly specialized. It is within the general scope of the exis�ng contract. The enhancements requested are permissible changes and can be made under the PTMS contract. USSS needs to maintain code delivery and consistency with one vendor for development to support upcoming NSSE for campaign season and inaugura�on.

Ra�onale:

While the scope of work for PTMS has remained consistent since contract award, the sheer volume and velocity of work has rapidly increased.

JEFO No.: FY24- 0010 - 3 -

The PTMS contract team assessed the requirements to develop a schedule when the contract kicked off June 23, 2023. The schedule was unveiled mid-October 2023 and when presented with the major requirements had a planned comple�on date of the end of 2025 to complete.

and minor requirements being implemented in following op�on years. Fourteen major enhancements were iden�fied as below:

Requirement Dependent Task Dura�on (weeks)

1 – Done Case Dashboard N/A 15 2 – Done 671/679 Case N/A 8

3 – WIP Sensi�ve Tab 8

4 672 Case 2 10 5 Other case types 2 4 6 Reports, Abstracts 5 4 7 PIOC Reports 5 4 8 PIX Agent 5 4

9 Simple Search 5 3 10 Mobile Search 5 3 11 UDLB atachment sync 5 6

12 Admin U�li�es 5 6 13 Quick Search 5 3 14 Advanced Search 5 20

As iden�fied in the table above, majority of the requirements can be worked concurrently and has a major opportunity to develop in concurrent ac�vi�es that would result in compressed schedule. The ideal scenario for the PTMS contract is to establish a second development team (Team B) to distribute the workload amongst two development teams. The team currently working (Team A) will handle the threat management requirements and the second team (Team B) would handle the search requirements.

The enhancements requested to support the inaugura�on are within the general scope of the contract and is necessary to ensure that we have consistent code development, compa�bility, and interoperability of the team, and above all con�nuity of services from one vendor to ensure consistency and security. AVER could provide a seamless support to the addi�onal requirement, keeping the consistency of the code being developed. This will enable the workforce ge�ng trained on the use of the new features in a �mely manner. This is a permissible in-scope change

JEFO No.: FY24- 0010 - 4 -that is requested due to the unique and highly specialized need under the exis�ng PTMS contract.

An assessment of recent market research conducted for the re-compete enabled the considera�on of whether contractors other than the incumbent could provide the addi�onal resources. It is es�mated that it would take an eligible contractor other than the incumbent a minimum of 90 days to transi�on-in and that it would take that same contractor an addi�onal 90 days to get up to speed on the program, it has been determined that the incumbent is the only responsible source who can rapidly and efficiently sa�sfy the Agency’s PTMS requirements with the addi�onal qualified teams. No other contractor can provide the unique level of quality required to meet the Agency’s PTMS requirements with limited risk during the �me period involved. Without the addi�onal four development resources, the success of PTMS will be severely compromised.

5. Determina�on by the contrac�ng officer that the an�cipated cost to the Government will be fair and reasonable.

The contrac�ng officer will verify that all labor categories and rates proposed for this contract modifica�on is fair and reasonable based on the pricing that was nego�ated when the PTMS Contract (70US0923F1DHS2538) was compe��vely awarded under CIO SP3 SB within the NITAAC Strategic Sourcing Vehicle under Task Area 10.

6. Any other facts suppor�ng the jus�fica�on.

There are no other facts suppor�ng this jus�fica�on.

7. A statement of the ac�ons, if any, the agency may take to remove or overcome any barriers that led to the excep�on to fair opportunity before any subsequent acquisi�on for the supplies or services is made.

USSS CIO/SII will con�nue to monitor the marketplace for up to date opportuni�es to fulfill our needs and con�nue to plan ahead for new requirements. While there are no plans to foster compe��on for this ac�on because only AVER LLC has the necessary knowledge and resources to con�nue cri�cal opera�ons, future task order/contracts will be competed.

8. DHS intends to post this requirement on FedBizOpps pursuant to FAR 16.505(b)(2)(ii)(D).

9. Technical/Requirements Personnel Cer�fica�on.

JEFO No.: FY24- 0010 - 5 -

Pursuant to FAR 16.505(b)(2)(ii)(B)(9), I cer�fy that this requirement meets the Government’s minimum need and that the suppor�ng data, which form a basis for the jus�fica�on, are accurate and complete.

Date Technical Representa�ve/COR

10. Contrac�ng Officer Cer�fica�on

Pursuant to FAR 16.505(b)(2)(ii)(B)(8), I cer�fy that this jus�fica�on is accurate and complete to the best of my knowledge and belief.

Date Contrac�ng Officer

11. Approval

Pursuant to FAR 16.505(b)(2)(ii)(B)(10), I determine that the circumstances in FAR 16.505(b)(2)(i)(B) apply.

Procuring Ac�vity Advocate for Compe��on Date