SECTION B-J.pdf

Solicitation Number HHS-PSC-RFP-CUSTODIAL-09

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 DESCRIPTION OF SERVICES:

The Contractor shall provide all management, supervision, manpower, material, supplies, equipment (except as otherwise stated), and shall plan, schedule, coordinate and ensure the effective performance of all services described herein. The Contractor shall provide Custodial and Related Services for the Parklawn Building, Day Care Center, and Personal Property Facility in accordance with the requirements of this contract.

B.2 DEPARTMENT OF LABOR (DOL) WAGE DETERMINATION

B.2.1 GENERAL INFORMATION

The minimum wage rates and fringe benefits applicable to the initial (base period) of performance are outlined in the applicable U.S. Department of Labor Wage Determination(s) 2005-2103 (Rev.4) dated July 5, 2007 contained in Section J, List of Attachments.

B2.2 APPLICABLE OCCUPATION CODE AND TITLE

The applicable Occupation Code and Title for this Solicitation/Contract is:

11000 - General Services and Support Occupations 31000 – Transportation/Mobile equipment operation Occupations 99000 – Miscellaneous Occupations

This is the minimum wage rate that the Contractor must pay to all individuals working under the Contract. (Note: See paragraph B.2.1 above)

The Contractor shall be responsible for complying with all requirements of the wage determination.

B.3 PRICES – CUSTODIAL AND RELATED SERVICES

In consideration of satisfactory performance, the Government agrees to pay the Contractor each month for Standard Services at the fixed rates established in Exhibit 18 Price Template – Base Services and Exhibit 19 Price Template – Snow Removal.

B.4 PRICING REQUIRED FOR ALL SERVICES AND PERFORMANCE PERIODS

Offerors shall propose prices for all services required, inclusive of option periods, in order to be considered for award.

Partial pricing by an Offeror shall render the proposal non-responsive to the Government’s requirement, and the proposal shall not be considered for award of the Contract.

B.5 PRICING OF OPTIONS

Offerors shall price the option requirements for the four (4) additional twelve month option periods by assuming that the minimum hourly wages and fringe benefits established by the administrator, Wage and Hour Division, U.S. Department of Labor, attached to this Solicitation. The rates established for the initial 12 month period of performance will apply to the four (4) additional twelve-month option periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined in the Wage Determination’s contained in Section J.

In the event the Government exercises an available option, the Government will provide the Contractor with the most current wage determination available. The Contractor shall pay all SCA covered employees the wages cited in the new wage determination, effective from the start date of the new option period.

Option price(s) will be adjusted in accordance with FAR Clause 52.222-43 Fair Labor Standards Act and Service Contract Act - Price Adjustment (Multiple Year and Option Contracts).

B.6 PERMANENT CHANGES:

The Government reserves the right to decrease the total square feet of cleanable space required by the contract. The decrease will be computed as specified in Attachment A- Price Template- Base Services, space reduction.

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

C.1. Statement of Work

The Contractor shall provide the necessary management, supervision, manpower, equipment, and supplies (except as otherwise noted) to provide custodial and other related services described herein for the following buildings:

Parklawn Building 5600 Fishers Lane Rockville, MD 20857

Healthy Beginnings Child Development Center 5610 Fishers Lane Rockville, MD 20852

Personal Property Facility 16071 Industrial Drive Gaithersburg MD. 20877

The building areas to be serviced are described in Exhibit 1. The figures contained in Exhibit 1 are approximate and represent the Government's best estimates of the building's statistical data. The Contractor is responsible for verifying any and all dimensions and quantities and is not relieved of its responsibility for providing the required services.

The Government reserves the right to increase or reduce the scope of this contract as deemed necessary to provide support and service to the client agencies of the Program Support Center.

C.2. Services Required

A. Contractor shall perform custodial services Monday through Friday (except Government holidays) between the hours of 7:00 a.m. and 5:00 p.m.

The following services shall be performed as stated below:

• Provide elevator operator daily 9:00 to 9:30 a.m. and 1:00 to 1:30p.m.

• Restroom stocking and cleaning: Parklawn after 6:00 p.m.

• VIP cleaning: Parklawn 6:00 p.m. to 10:00 p.m.

Daycare 6:30 p.m. to 10:30 p.m.

• Cleaning of garages: Parklawn after 6:00 p.m.

• Floor maintenance:

Parklawn 7:00 p.m. to 12:00 a.m.

Daycare 7:00 p.m. to 10:30 p.m. (Fridays only)

• Lawn Maintenance shall be performed either after 6 p.m. or on weekends or holidays

• Emergency Services: 24 hours a day 7 days a week

C.3. Supervision

The Contractor shall arrange for satisfactory supervision of the contract work.

The Project Officer shall be provided with the names of the Project Manager(s), Supervisor(s) and all alternates prior to the effective date of the contract and whenever a change occurs. Alternates must be provided whenever the regular Project Manager and or Supervisors are on scheduled leave. The names of the alternates must be provided along with the period for which they will be substituting.

A. Project Manager and Alternates

The Project Manager is strictly a supervisory person with no regular assigned custodial duties. The Project Manager shall be available at all times while contract work is being performed to receive notices, reports, or requests from the Project Officer. The Project Manager shall have the full supervisory authority required to properly oversee and control the contract work - including the authority to dismiss personnel from the job site. An alternate on-site Project Manager shall also be designated for each shift with the same authority as the primary individual.

B. Supervisors and Alternates

Supervisors shall be designated to monitor and verify the quality and completion of custodial services being performed. The Supervisor shall not be assigned regular custodial shift work and may not substitute for custodial workers who are absent. The Supervisor shall perform various custodial services during emergencies when requested by the Project Officer or the Project Manager.

When Supervisors have scheduled personal leave, the Project Manager shall notify the Project Officer in writing and provide alternate Supervisors.

C.4. Other Personnel Requirements

The positions listed below shall be provided on each Federal workday. A substitute shall be provided when the regular person is absent.

A. Bailer Operators/Recycle Custodian/Utility Person/Elevator Operator

This unique position requires a person who is capable of working independently with little or no direction. This position requires direct contact with Government and contract personnel. A neat and tidy appearance is required at all times.

Coverage for this position shall be for thirteen (13) productive man-hours per day between the hours of 7:00 a.m. and 9:00 p.m. This position shall be supervised by the contractor except when performing as a utility person.

The position requires the following four tasks:

1. Bailer/Recycle Custodian is responsible for the operation of a cardboard bailer, and to perform a variety of recycling tasks. This person shall be knowledgeable and experienced in the operation of a cardboard bailer, sorting and grading recycled materials. Receive recycling contractor, verify correct amounts of materials and equipment removed and or returned to site. Sign contractor ticket and return to Government Project Officer.

2. Utility Person shall be physically capable of performing a variety of tasks and has access to contractor equipment and supplies. The Project Officer or designee may direct this employee to perform tasks as required during the course of the day. This requirement supersedes any task assigned under General Custodial Duties or recycling work being performed.

3. Elevator Operator: This task requires operation of the assigned freight elevator from 9:00 a.m. - 9:30 a.m. and again from 1:00 p.m. – 1:30 p.m. and Monday through Friday.

4. General Custodial Duties: When not performing required Recycling/Utility/Elevator tasks the contractor shall use this position to supplement daily custodial tasks

C.5. Qualifications of Personnel:

A. General

The Project Officer reserves the right to approve or reject the Project Manager, Supervisor, or other custodial employee, based upon resume or personal history, whichever is applicable. The Project Officer also has the authority to direct the Contractor to remove any employee from this contract for any conduct that is deemed inappropriate for work on a Government installation.

B. Language Requirement

At a minimum, the following personnel employed on this contract shall have effective communication skills:

Project Manager(s) All Supervisors Bailer Operator/Recycle Custodian/Utility Person Personal Property employee(s)

Effective communication skills are defined as the ability to read, write and speak English to the point that communications with Government personnel are accomplished with ease. A determination will be made by the Project Officer as to whether or not the individual in question has the ability to communicate effectively. This requirement is an essential element for the successful completion of the requirements of the contract since the Project Officer, as well as other authorized Government personnel, have numerous daily interactions with the identified Contractor personnel. Failure to provide the employees that meet this standard may result in a deduction or deductions as allowed by Exhibit 4.

C. Qualifications of Project Managers and Alternates

Each Project Manager shall possess approximately three years or more of recent (within the past five (5) years) experience in directing cleaning type operations of a similar magnitude and complexity. Each Project Manager must be able to effectively communicate and give direction to custodial employees.

D. Qualifications of Supervisors and Alternates

Each supervisor shall possess one year or more of supervisory experience working on large types of custodial contracts similar in technical complexity requirements. Each Supervisor must be able to effectively communicate and give direction to custodial employees.

E. Qualifications of Other Contractor Personnel

The personnel employed by the Contractor shall be capable employees, trained and qualified in custodial type work. The building shall be fully staffed beginning the first day of work under the contract. Initially not less than 75 percent of the staff shall be trained and experienced cleaning personnel who are capable of operating with a minimum of supervision. The remainder of the staff shall be fully trained and qualified within 10 days after the effective date of the contract. The lack of fully trained personnel does not relieve the Contractor of his responsibilities under the contract.

F. Continuity of Project Manager/Supervisors/Custodial Employees

The Contractor shall not indiscriminately interchange Project Managers or supervisor work shifts or replace the Project Manager(s) without the prior approval of the Project Officer.

G. Resumes

A detailed resume containing the information shown in Exhibit 7 shall be submitted to the Project Officer for review and approval ten (10) days prior to the assignment of any Project Manager or Supervisor to the contract. Resumes shall be submitted in accordance with the Schedule of Deliverables in Section F.

C.6. Supplies, Materials, Equipment and Utilities

A. Furnished by the Government

(1) Electric power at existing outlets.

(2) Hot and cold water as necessary. The Contractor shall assure wash basins/sinks are clean at all times.

(3) Space within the Parklawn Building will be provided for the Contractor's personnel and operational requirements. Any existing equipment within custodial space such as clothes lockers, tables, benches, chairs, etc., may be used by the Contractor. This space and equipment must be kept neat and clean and returned to the Government at the expiration of the contract in the same condition as at the time of entering into the contract.

(4) Space in the Parklawn Building for the storage of supplies and equipment which will be used in the performance of work under the contract. The Contractor shall maintain this space in a neat and orderly condition. The Government will not be responsible in any way for damage or loss to the Contractor's stored supplies, materials, replacement parts, or equipment.

(5) Janitor's closets, where available, at various points throughout the building, for storing equipment. These closets and the stored equipment shall be kept clean and in an orderly manner by the Contractor.

(6) A Government issued telephone will be placed in the custodial office. It is to be used for business related to this contract only. The use of Government telephones for personal use is prohibited. Telephones supplied by the Government are to be used for communication within the buildings only.

(7) Heating and air conditioning of space cleaned during normal working hours.

(8) The use of a Government photocopy machine to reproduce time cards or other documents relating to this contract. Unauthorized use of the photocopier may result in the termination of the Contractor's privilege to use the copier.

B. Furnished by the Contractor

(1) The Contractor shall furnish all supplies, materials and equipment necessary for the successful performance of the work under this contract, including but not limited to, brooms, brushes, untreated dusting cloths, wet mops, sweep mops, sponges, squeegees, paper towels, toilet tissue, hand soap, porcelain ware cleaner, paper bag liners for sanitary napkin disposal receptacles, liquid and powder detergents, glass cleaner, floor polish, floor stripper, metal polish, furniture polish, scouring powder, if required. No aerosol cleaners or furniture polish are to be used on furniture or spray dust cloths and mops. Certain aerosols for such tasks as graffiti removal can be used with the Project Officers approval. At a minimum, these supplies and materials shall be of a quality to conform with applicable Federal specifications.

(2) Products that do not perform (e.g. floor waxes, wax strippers, etc.) shall be changed to a new type as recommended by the Project Officer.

(3) The Contractor shall furnish all sizes of paper products necessary to supply existing paper towel, toilet paper, and toilet seat dispensers. The Contractor shall also supply liquid soap as necessary to refill existing units. Toilet paper shall be 2-ply. The Contractor shall as needed repair or replace damaged toilet paper dispensers.

(4) It is the Contractor's responsibility to have in stock at least a one week supply of the products mentioned above.

(5) The Contractor shall furnish and store flammable liquids in approved flammable liquid storage cabinets. These cabinets shall meet NFPA and

OSHA specifications. Cabinets shall be stored in the Government supplied cage in the garage.

(6) The Contractor shall furnish all office equipment and supplies as needed to perform all required administrative duties on site.

C. Materials and Supplies

Materials and supplies used in performance of this contract, shall be, at a minimum, of the quality listed in Exhibit 3. The Contractor shall submit a list of materials and supplies at least five (5) days prior to the effective date of the contract and as requested by the Project Officer thereafter. This list shall include the name of the manufacturer, brand name of the product and the intended use of the product. Any product or material to be used by the Contractor that is deemed unsuitable by the Project Officer shall not be used in the performance of this contract.

(1) Any product or material that the Project Officer suspects of not meeting

Federal specifications shall be tested by a recognized testing laboratory at the Contractor's expense. A copy of the laboratory report giving the results of test and a sample of each product, if requested, shall be submitted to the Project Officer.

(2) The Contractor shall require all employees, including supervisors to wear distinctive uniform clothing for ready identification. All employees shall be in uniform on the first day of contract performance. Employees shall wear uniforms consisting of shirts and trousers, coveralls or smocks for men, and dresses, skirts and blouses, slacks or smocks, as appropriate, for women. The uniform shall have the Contractor's name, easily visible, affixed thereon in a permanent or semi-permanent manner such as a badge or monogram. Any color or color combination, as appropriate, may be used for uniforms. Employees shall be required to dress neatly and in a manner that is commensurate with the tasks being performed.

Employees reporting to work not properly uniformed or in dirty clothing shall be immediately sent off the job site. The Contractor shall receive a deduction for each occurrence.

(3) The Contractor shall arrange, at his expense, for the installation of a private outside business phone to be used in making outgoing calls or receiving incoming calls from outside the building. Unofficial use of the Government telephone by Contractor personnel shall result in dismissal of the employees involved.

D. Equipment Requirements

(1) The Contractor shall have on site equipment as required to accomplish the work called for under this contract. The Contractor's equipment need not be new but must be in good working condition and serviceable.

(2) The Contractor shall at all times maintain equipment in good and safe operating condition.

(3) All floor vacuum cleaners shall trap at least 99% of all airborne particles down to 0.3 microns in size.

(4) The Contractor shall provide equipment adequately sized to sweep/scrub the garages when scheduling requires. This equipment must be kept on site.

(5) All heavy duty industrial commercial grade cleaning equipment needed for the successful performance of the work under this contract shall be furnished by the Contractor. Such equipment shall be of the size and type customarily used in the trade and shall be subject to the approval of the Project Officer. Equipment shall be kept clean and in good working condition and is subject to inspection by the Project Officer. Defective equipment shall be repaired or replaced within three (3) days from breakdown. Equipment failures do not relieve the Contractor of its responsibility for the timely completion of the scheduled work.

C.7. Mandatory Requirements

A. VIP Cleaning: (Parklawn Only): VIP cleaning shall be performed and completed between 6:00 p.m. and 10:00 p.m. in the following rooms: 18-59 through 18-67, 17-09 through 17-21, 14A-03, 14-05, ,12-75, all 3rd Floor conference rooms, weight room/exercise room, and men's and women's shower room (located on 2C wing). VIP space located in 5B Guard Office, 5B-04, 5B-26 (Federal Credit Union) shall be cleaned in the morning at the opening of business. 5B-06 through 5B-20 (Health Unit) shall be cleaned in the afternoon. The courtroom at conference room "F" shall be cleaned at the Project Officer's request.

B. Removal of Trash (Parklawn Only): to. An adequate number of the Contractor's employees shall be directed to pull trash from all office areas from 8:00 a.m. to

4:00 p.m. Trash carts, provided by the Contractor, shall be used to collect trash form each zone. Carts shall not be staged on floors when full. Contract employee shall use designated freight elevators for removal of trash bins. The Contractor shall pull trash twice daily from the 10th floor blindstand between 11:30 a.m. and 12:00 p.m. and again prior to closing.

C. Special Restroom Cleaning (Parklawn Only) In addition to nightly cleaning listed in Exhibit 2, Cleaning Requirements, restrooms located in 5B-wing, 5 West, 3A, and 3B wing will also be thoroughly cleaned between the hours of 11:00 a.m. and 1:00 p.m. The R&W shower rooms (located on 2C wing) shall also be policed, serviced and mopped twice daily at 9:00 a.m. and 1:00 p.m.

D. Custodial Area: The Contractor shall maintain a neat, clean, and organized office and storage area. The Contractor shall store materials, supplies and equipment in a neat, orderly and safe manner. All equipment shall be clean and maintained in safe working condition. Wax drums shall be stored on racks, with drip pans underneath. These areas are subject to inspection by the Project Officer and any recommendations made by the Project Officer shall be carried out by the Contractor.

E. Special Requests: There shall be a sufficient number of staff to respond to complaints and special requests for vacuuming, trash or recycling pick-ups, dusting and mopping up of spills. The Contractor shall respond upon request from Building Management staff in a timely manner.

C.8. Scheduling Work and Reporting Requirements

A. Five work days prior to the effective date of the contract, and annually thereafter, the Contractor shall submit an annual schedule of all daily and periodic cleaning.

The daily cleaning schedule shall include specific areas, day of week and time of day work service will be provided. Daily cleaning is defined as services performed every 14 days or less. The periodic cleaning schedule shall include specific areas and dates. Periodic cleaning is defined as services performed every 15 days or more.

B. The Contractor shall submit a work roster/schedule five (5) days prior to the effective date of the contract and annually thereafter. The roster/schedule shall detail each Project Manager's shift, each Supervisor's shift and the names of employees they supervise. The schedule shall designate the supervisors and employees by name, zone and task.

C. The Contractor shall submit a list of employees, consistent with their snow removal plan, that will be designated to report to work prior to or after their scheduled shift in the event of adverse weather conditions or is forecasted. This list shall be submitted within five (5) days of the effective date of the contract and by November 1st thereafter. Employees shall also be required to report for chemical treating or sanding as necessary when icy conditions exist or are forecasted. The Contractor shall have at the work site for the above listed weather conditions a sufficient number of physically capable employees to shovel snow, spread sand and chemicals, or assist in any other snow/ice situations as required.

Employee hours may be excused from custodial man-hour requirements when custodial employees are performing snow-related duties after 6:30 a.m. or as directed by the Project Officer. The Contractor shall be responsible for assuring safe access to the building and all parking lots by 6:30 a.m. each business day.

D. The Contractor shall submit to the Project Officer a (GSA Form 64) daily work report of the periodic jobs performed. GSA Form 64 will be furnished by the Government. The report shall include all periodic work performed. Such reports will specify the location where the work has been completed, for example, "Rooms have been stripped and re-finished; Rooms have been damp mopped and spray buffed; High cleaning has been performed in rooms, etc." A section shall also be included in this report to cover the work proposed to be done the following work day. The Project Officer shall examine the Contractor's work report daily.

E. When snow and ice removal is required or an emergency condition exists (such as flooding of a particular section of the building), the Contractor shall, at the direction of the Project Officer, divert his force, or any part thereof, as deemed necessary, from their normal assigned duties to respond to the condition. When these employees are no longer needed, they shall be directed by the Contractor to return to their normal duties and the Contractor shall not be penalized for the portion of the normal daily work which otherwise would have been performed but was not-accomplished. The early release of Government employees due to adverse weather or emergency does not relieve the Contractor of the requirements of this contract unless the Project Officer authorizes the Contractor to release his employees for the remainder of the day.

C.9. Quality Control Program

A. The Contractor shall develop a quality control program which includes written reports from the Supervisors and random inspections by the Project Manager for all services, including periodic work, listed in the Task and Frequency Charts.

The program shall assure completeness and quality control of all work under this

B. The Contractor shall make available copies of all inspection reports and corrective actions taken on a daily basis.

C.10. Deductions

A. Adjusting Payments The Contracting Officer shall inform the Contractor of the type and dollar amount of any deduction taken in accordance with Exhibit 4, Criteria for Deductions.

The Contractor may contest the validity of any deduction taken pursuant to this contract Within 10 days following receipt of the Contracting Officer's notification. The Contractor will have the opportunity to present specific facts as to why the deduction(s) is not warranted. If the Contracting Officer makes a determination that any or all of the deductions are warranted, the Contracting Officer shall notify the Contractor and any payments under the contract will be adjusted accordingly.

B. Criteria for Deductions

Deductions will be taken in conjunction with Exhibit 2, Quality Standards, and Exhibit 4, Table of Deductions.

(1) Toilet Cleaning: In instances where toilet rooms are not satisfactorily cleaned, policed or serviced, deductions shall be made for the entire restroom at the rate indicated in the Criteria for Deductions multiplied by the number of fixtures in the toilet room (fixtures are water closets, urinals, washbasins and shower stalls). Additionally, failure to perform daily shift floor maintenance shall also result in a deduction.

(2) Room Cleaning: In instances where room cleaning has not been satisfactorily performed, or where any portion or portions of work have been omitted or inadequately performed, deductions for the entire room area shall be made at the rate indicated in the Criteria for Deductions.

NOTE: In large open areas, the building support columns or obvious dividers shall be considered in determining the composition of an individual office when deductions are being made. The Project Officer will determine the scope and parameters that will constitute the basis for the deductions.

(3) Corridor Maintenance: Corridor maintenance omitted or not performed or maintained according to contract specifications shall result a deduction(s) as determined by the Project Officer and in accordance with the guidelines of the Criteria for Deductions.

(4) Work Required Daily (14 Days or More) or

Scheduled 15 Days or Less Frequently (Periodic Work).

If the Contractor fails to perform satisfactorily or omits work required daily, the Contractor will be notified of the problem by the Project Officer and advised that a deduction will be taken. Unsatisfactorily performed daily work will be corrected immediately. For work not performed satisfactorily during periodic work, the Contractor will be notified of the problem by the Project Officer and advised that a deduction will be taken.

Unsatisfactorily performed periodic work shall be corrected within three

(3) days.

(5) Seasonal Work Requirements: Snow removal service and lawn maintenance programs are to be accomplished as required. Deductions shall be taken when the work is not satisfactorily performed or in the event that the Contractor has failed to perform the work.

(6) Withholding Monies for Non-Submission of Description of Periodic and

Daily Work Schedule: If the Contractor fails to submit an acceptable daily cleaning schedule, description of work schedule, or an annual schedule of periodic cleaning with dates work is expected to be performed, deductions shall be taken accordingly using the deduction table.

C. Basis for Recommending Deductions:

Square footage of deductions shall be taken from building prints of the actual public and office areas. Prints shall be provided to the Contractor as completed;

updates shall be provided periodically. Other areas not on the prints shall be calculated from measuring interior wall perimeters. Columns and furniture shall not be deducted when calculating square feet footage for deductions.

D. Suspension of Work

(1) In the event services are not required by the Government because the building is closed deductions will be computed as follows:

(a) The deduction rate in dollars per day will be equal to the per month contract price for the building, divided by 21 days per month.

(b) The deduction rate in dollars per day will be multiplied by the number of days services were not provided or required.

(2) In the event services are provided for portions of days, appropriate adjustments shall be made by the Contracting Officer to assure that the Contractor is compensated for services provided. Deductions will not be assessed for daily cleaning requirements on those days in which services are not required by the Government because the building is closed due to unanticipated holidays declared by President. In situations such as these, the Contracting Officer will make a determination whether or not the Department of Labor requires the Contractor to be paid under these circumstances. Should the Government pay the Contractor anyway for an unscheduled Government holiday, etc., each regularly scheduled worker on the subject contract must be paid for the day as though he/she had actually worked that day. The Contracting Officer may require the submission of payroll records to ensure that all employees had been paid.

E. Assessment of Government Administration Fees

A fee shall be charged to the Contractor for each time a deduction is taken by the Contracting Officer. This fee represents a portion of the administrative cost the Government incurs each time a deduction is taken. This fee is set forth in Exhibit

C.11 Transition Plan:

The Contractor shall submit a transition plan, which describes the transition of services from the incumbent Contractor to the awardee for this award and any follow-on contract. The plan shall accommodate the implementation of a full working operation, giving a specified start date.

The plan shall include but not be limited to the following:

a. Recruitment

1) Types of advertising or other methods of identifying potential candidates;

2) Plans to interview predecessor contract personnel;

3) Plans to employ predecessor contract personnel;

4) Planned commencement and completion dates for recruitment.

b) Insurance

1) The Contractor is required to provide the types of insurance identified in Section H.7. The Contractor shall identify the types of insurance that have been obtained as well as those that are scheduled to be obtained;

2) Date obtained and planned date when all insurance will be obtained.

d) Phase-In

1) Contractor’s plans on how to interact with the outgoing Contractor;

Planned commencement and completion date of complete phase-in period;

2) Designated supple and equipment vendors and delivery schedule

3) Describe the level and degree of authority the Program Manager will possess throughout the life of the contract;

4) Processes and time frames for submitting orders as required by the COTR;

5) Provide training plans for existing and new employees

e) Government Property and Equipment Control

1) Plans to transfer Government Furnished Equipment (GFE) from predecessor Contractor and how it will be accomplished to coincide with the start date;

2) Means of inventory control and property management;

3) Approach for maintaining GFE in a satisfactory useable condition; and

4) Plan on receipt and accountability of keys.

SECTION D - PACKAGING AND MARKING

D.1 PAYMENT OF POSTAGE AND FEES

All postage and fees related to submitting information including forms, reports, etc., to the Contracting Officer or the COTR shall be paid by the Contractor.

D.2 MARKING

All information submitted to the Contracting Officer or the COTR shall clearly indicate the contract number for which the information is being submitted.

SECTION E - INSPECTION AND ACCEPTANCE

E.1 The Contractor's performance and the quality of services provided hereunder shall be subject to final inspection and acceptance by the Contracting Officer in conjunction with the COTR.

E.2 PERIODIC INSPECTIONS:

The COTR shall periodically conduct on-the-job inspections to determine the overall quality of contract performance, the job knowledge of individual employees, the effectiveness of training, and to observe and determine the conduct and appearance of uniformed personnel.

E.3 52.246-4 INSPECTION OF SERVICES - FIXED-PRICE (AUG 1996)

(a) Definition: "Services," as used in this clause, includes services performed, workmanship, and material furnished or utilized in the performance of services.

(b) The Contractor shall provide and maintain an inspection system acceptable to the Government covering the services under this contract. Complete records of all inspection work performed by the Contractor shall be maintained and made available to the Government during contract performance and for as long afterwards as the contract requires.

(c) The Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract.

The Government shall perform inspections and tests in a manner that will not unduly delay the work.

(d) If the Government performs inspections or tests on the premises of the Contractor or a subcontractor, the Contractor shall furnish, and shall require subcontractors to furnish, at no increase in contract price, all reasonable facilities and assistance for the safe and convenient performance of these duties.

(e) If any of the services do not conform to contract requirements, the Government may require the Contractor to perform the services again in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by reperformance, the Government may

(1) Require the Contractor to take necessary action to ensure that future performance conforms to contract requirements; and

(2) Reduce the contract price to reflect the reduced value of the services performed.

(f) If the Contractor fails to promptly perform the services again or to take the necessary action to ensure future performance in conformity with contract requirements, the Government may -

(1) By contract or otherwise, perform the services and charge to the Contractor any cost incurred by the Government that is directly related to the performance of such service; or

(2) Terminate the contract for default.

E.4 FAR 52.252-2 – CLAUSES INCORPORATED BY REFERENCE (JUN 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Full text may be accessed electronically at www.arnet.gov/far.

1. FAR 52.246-2 - Inspection of Supplies - Fixed Price (AUG 1996)

E.5 ACCEPTABLE LEVELS OF PERFORMANCE:

When the Contractor fails to provide the services at the performance standards required by this contract, the Government shall assess a negative incentive expressed as a deduction for each instance of unacceptable performance or non-performance in Accordance with EXHIBIT 4. The government shall deduct the amounts from the next invoice payment.

http://www.arnet.gov/far

SECTION F - DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE

Performance of this contract shall be October 1, 2008 through September 30, 2009, unless the period of performance is extended by modification to this contract. This contract contains four (4), twelve (12) month option periods. These option periods may be exercised in accordance with Section I, FAR Clause 52.217-9, "Option to Extend the Term of the Contract". (MAR 2000)

F.2 PLACE OF PERFORMANCE

Rockville, Maryland.

F.3 TIME OF PERFORMANCE

The Contractor shall perform services as specified in the Statement of Work.

F.4 52.242-15 STOP-WORK ORDER (AUG 1989)

(a) The Contracting Officer may, at any time, by written order to the Contractor, require the Contractor to stop all, or any part, of the work called for by this contract for a period of 90 days after the order is delivered to the Contractor, and for any further period to which the parties may agree. The order shall be specifically identified as a stop-work order issued under this clause. Upon receipt of the order, the Contractor shall immediately comply with its terms and take all reasonable steps to minimize the incurrence of costs allocable to the work covered by the order during the period of work stoppage. Within a period of 90 days after a stop-work is delivered to the Contractor, or within any extension of that period to which the parties shall have agreed, the Contracting Officer shall either -

(1) Cancel the stop-work order; or

(2) Terminate the work covered by the order as provided in the Default, or the Termination for Convenience of the Government, clause of this contract.

(b) If a stop-work order issued under this clause is canceled or the period of the order or any extension thereof expires, the Contractor shall resume work. The Contracting Officer shall make an equitable adjustment in the delivery schedule or contract price, or both, and the contract shall be modified, in writing, accordingly, if -

(1) The stop-work order results in an increase in the time required for, or in the Contractor's cost properly allocable to, the performance of any part of this contract; and

(2) The Contractor asserts its right to the adjustment within 30 days after the end of the period of work stoppage; provided that, if the Contracting Officer decides the facts justify the action, the Contracting Officer may receive and act upon the claim submitted at any time before final payment under this contract.

(c) If a stop-work order is not canceled and the work covered by the order is terminated for the convenience of the Government, the Contracting Officer shall allow reasonable costs resulting from the stop-work order in arriving at the termination settlement.

(d) If a stop-work order is not canceled and the work covered by the order is terminated for default, the Contracting Officer shall allow, by equitable adjustment or otherwise, reasonable costs resulting from the stop-work order.

F.5 FAR 52.252-2 – CLAUSES INCORPORATED BY REFERENCE (JUN 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Full text may be accessed electronically at www.arnet.gov/far.

52.242-17 Government Delay of Work. (APR 1984)

F.6 OBSERVANCE OF LEGAL HOLIDAYS AND GOVERNMENT CLOSURE

The Department of Health and Human Service observes the following days as holidays:

• New Year’s Day

• Martin Luther King’s Birthday

• Washington’s Birthday

• Memorial Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

See EXHIBIT 8, Holidays, for the specific observation dates for the duration of this

Any other day designated by Federal law, Executive Order, or Presidential Proclamation.

a. When any such day falls on a Saturday, Friday is taken as the observation day. When the holiday falls on a Sunday, then Monday is the observation day. Observance of such days by http://www.arnet.gov/far

Government personnel shall not be cause for additional period of performance or entitlement to compensation except as set forth in the contract. If the contractor’s personnel work on a holiday, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, unless authorized pursuant to an overtime clause elsewhere in this contract.

b. When the Department of Health and Human Service grants administrative leave to its Government employees, assigned contractor personnel in Government facilities may also be dismissed. However, the contractor agrees to continue to provide sufficient personnel to perform round-the-clock requirements of critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the contracting officer or his/her duly authorized representative.

c. For fixed-price contracts, if services are not required or provided because the building is closed due to inclement weather, unanticipated holidays declared by the President, failure of Congress to appropriate funds, or similar reasons, deductions will be computed as follows:

1. The deduction rate in dollars per day will be equal to the per month contract price divided by 21 days per month, this amount will be multiplied by the number of days services are not required or provided.

F.7 DELIVERABLES

ITEM DESCRIPTION QUANTITY DUE DATE

1. Project Manager’s Resume (Approved)

2 each** Contract start date and for each new hire.

2. Supervisor’s Resume (Approved) 2 each Contract start date and for each new hire.

3. Work roster/schedule 2 each

Contract start date and then the first of every month.

This schedule shall reflect each Project Manager's shift, each Supervisor's shift and names of employees they supervise. The schedule shall designate supervisor and employees by name, zone and task.

Yearly Schedule of Daily/Periodical Tasks

2 each Contract start date and for each new option year thereafter.

5.

Material/supply List

2 each Contract start date and for each new option year thereafter.

6. Quality Control Program (Final) 2 each Contract start date.

7.

Snow Duty Roster

2 each 15 work days prior to November 1 and yearly thereafter

8. Certificate of Insurance 1 each ** Contract start date.

9. Transition Plan (Final) 2 each ** Contract start date.

** One additional copy shall be sent to the Contracting Officer, Attn: Brendan Miller Room 5-101, Parklawn Building, 5600 Fishers Lane, Rockville, Maryland 20857.

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 CONSIDERATION

In consideration for the services specified in Section C, DESCRIPTION/SPECIFICATIONS/STATEMENTOFWORK of the contract, the Government agrees to pay the Contractor the firm fixed unit prices as set forth in

SECTION B, SUPPLIES OR SERVICES AND PRICES/COSTS.

This amount will be divided into monthly payments payable upon presentation of a proper invoice and upon receipt and acceptance by the Government of the services specified in the schedule.

G.2 INVOICE SUBMISSION

a. The Contractor shall submit vouchers on a monthly basis as follows:

1. One original voucher complete with all required back-up documentation shall be submitted to the Contract Specialist and addressed to:

HHS, Program Support Center Division of Acquisition Management, SAS Parklawn Building, Room 5-101 5600 Fishers Lane Rockville, Maryland 20857 Attn: Brendan Miller Contract Number:

2. Three copies of the voucher with copies of all required back-up documentation shall be submitted to the designated billing office:

PSC/FMS/DFO/Commercial Payments Section Parklawn Building, Room 16A-12 5600 Fishers Lane Rockville, Maryland 20857

3. An electronic copy of the invoice shall be submitted to bjmiller@psc.gov and vbailey@psc.gov. Submittal of an electronic copy of the invoice to the above e-mail addresses shall not be construed as delivery to the designated billing office for purposes of FAR 52.232-25.

b. The invoice shall contain all the information required in Section G, Section I (including, FAR 52.232-25 and 52.232-7).

c. Payment will be made by:

mailto:vbailey@psc.gov

Financial Management Service

Parklawn Building, Room 16A-12 5600 Fishers Lane Rockville, Maryland 20857 Telephone Number: (301) 443-6766

G.3 INVOICING PROCEDURES FOR SNOW REMOVAL

The Contractor shall promptly invoice the Government for snow removal services in accordance with invoicing instructions outlined under Section G.2. A separate invoice will be required for each storm. The Contractor=s invoice shall be supported by the sign Ain@ and Aout@ sheets showing the arrival and departure times of all personnel, equipment, and equipment operators. Equipment shall be listed by size and type. Upon receipt of the required documentation, the Contracting Officer will issue a Contract Modification to fund the Snow Removal Service.

G.4 MONITORING OF THE CONTRACTOR.

G.4.1 CONTRACTING OFFICER'S TECHNICAL REPRESENTATIVE (COTR)

G.4.1.1 The Contracting Officer may designate in writing one or more

Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Technical Representative (COTR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided that the designee shall not change the terms or conditions of the contract, unless the COTR is a warranted Contracting Officer and this authority is delegated in the designation.

The COTR for this contract responsible for the acceptance of work provided hereunder as contemplated by Section G.5, "Technical Monitoring" will be designated by separate correspondence.

G.4.1.2 DUTIES.

The COTR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The COTR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.

G.5 TECHNICAL MONITORING

Performance of the work under this Contract shall be subject to the technical monitoring of the COTR. The term "Technical Monitoring" is defined to include, without limitation, the following:

a. Technical directions to the Contractor which redirect the contract effort, shift work emphasis between work areas or tasks, require pursuit of certain lines of inquiry, fill in details or otherwise serve to accomplish contractual scope of work.

b. Providing information to the Contractor for assistance in the interpretation of drawings, specifications or technical portions of the work description.

c. Review and, where specified by the Contract, approval of technical reports, drawings, specifications and technical information to be delivered by the Contractor to the Government under the Contract.

Technical direction must be within the general scope of work stated in the Contract. The COTR does not have the authority to and may not issue any technical direction which (i) constitutes an assignment of additional work outside the general scope of the Contract; (ii) constitutes a change as defined in the Contract clause entitled "Changes;" (iii) in any manner causes an increase or decease in the total price of the contract or the time required for Contract performance; or (iv) changes any of the expressed terms, conditions, or specifications of the Contract.

All technical directions shall be issued in writing by the COTR or shall be confirmed in writing within five (5) working days after issuance.

The Contractor shall proceed promptly with the performance of technical directions duly issued by the COTR in the manner prescribed within his authority under this provision.

If, in the opinion of the Contractor any instruction or direction issued by the

COTR is within one of the categories as defined in (i) through (iv) above, the Contractor shall not proceed but shall notify the Contracting Officer in writing within five (5) working days after the receipt of any such instruction or direction and shall request the Contracting Officer to modify the contract accordingly.

Upon receiving such notification from the Contractor, the Contracting Officer shall issue an appropriate contract modification or advise the Contractor in writing that, in his/her opinion, the technical direction is within the scope of this article and does not constitute a change under the Changes Clause of the contract.

The Contractor shall thereupon proceed immediately with the direction given. A failure of the parties to agree upon the nature of the instruction or direction or upon the contract action to be taken with respect thereto shall be subject to the provisions of the contract clause entitled "Disputes."

G.6 KEY PERSONNEL 352.270-5 (JAN 2006)

The key personnel specified in this contract are considered to be essential to work performance. At least 30 days prior to diverting any of the specified individuals to other programs or contracts (or as soon as possible, if an individual must be replaced, for example, as a result of leaving the employ of the Contractor), the Contractor shall notify the Contracting Officer and shall submit comprehensive justification for the diversion or replacement request (including proposed substitutions for key personnel) to permit evaluation by the Government of the impact on performance under this contract. The Contractor shall not divert or otherwise replace any key personnel without the written consent of the Contracting Officer. The Government may modify the contract to add or delete key personnel at the request of the contractor or Government.

The individuals cited below are key personnel:

Name Title

TBD Project Manager TBD Supervisor

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 TERMINATION/RESIGNATION OF CUSTODIAL EMPLOYEES

When the Contractor terminates an employee or an employee resigns, the Contractor shall notify the Project Officer by Speed Memo (Exhibit 8) within 24 hours of termination/ resignation and shall enclose the employee's pass.

H.2 STANDARDS OF CONDUCT

The Contractor shall maintain satisfactory standards of employee competency, conduct,…