PRS - Sanitary Refuse - Rev 0DRAFT.pdf

W911S7-22-R-0006

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

TE1 – PRS – rev 0

1. PURPOSE: This exhibit explains the requirements and standards for performance of service necessary for acceptable contract performance. It describes the quality assurance methods the Government will use to evaluate the Contractor's performance in meeting the contract requirements, and describes the responsibility of the Contractor when a standard for performance is determined to be in noncompliance with contract requirements. The Performance Requirements Summary Table in this Technical Exhibit details the following information:

1.1. Column 1 - Required service under provisions of contract.

1.2. Column 2 - Standard for performance of required service.

1.3. Column 3 - The minimum completion rate for performance of required service.

1.4. Column 4 - The inspection method and frequency that required services will be evaluated by the Government.

1.5. Column 5 – The procedure the Government will use in reducing the Contractor’s payment when a standard for performance is determined to be in non-compliance with contract requirements.

2. BASIS FOR GOVERNMENT'S QUALITY ASSURANCE PROCEDURES: The primary quality assurance procedures that will be used by the Government to inspect and evaluate a Contractor's performance will be random sampling, scheduled inspections and customer complaints.

3. CRITERIA FOR RANDOM SAMPLE INSPECTIONS: When the completion rates in the Contractor’s performance determined by the Government Inspector falls below the minimum number for any requirement, the Contractor shall be required to complete a Contract Discrepancy Report (CDR). The CDR shall require the Contractor to explain, in writing, why performance was unacceptable, how performance shall be returned to acceptable levels, and how recurrence of the problem shall be prevented in the future. The Contractor shall not be paid for services not rendered.

4. DETERMINATION OF CONTRACTOR'S PERFORMANCE:

4.1. If the completion rate in the Contractor’s performance falls below the minimum number for any required service, the service shall be determined unacceptable.

4.2. When performance in any specific service is determined unacceptable and clearly, the fault of the Contractor, the Contractor shall re-perform the service at no additional cost to the Government.

PERFORMANCE REQUIREMENTS SUMMARY TABLE

Required Service Standard Minimum

Completion Rate

Surveillance Deduction for not

Meeting Completion Rate

Routine Collections

QASP 5.1.1

Service accomplished on scheduled day and achieves required results

90%

10% Random Sampling of Locations per week and Customer Complaints

10% CLIN

Deduction

Scheduled Collections

QASP 5.1.2

Service accomplished on scheduled day and achieves required results

90%

25% Random Sampling of Locations per week and Customer Complaints

10% CLIN

Deduction

Latrine Movements

QASP 5.1.3

Movement accomplished on scheduled day

100% 50% Random Sampling per month and Customer

Complaints

10% CLIN

Deduction

DRAFT

W911S7-22-R-0006

TECHNICAL EXHIBIT 1

PERFORMANCE REQUIREMENTS SUMMARY

TE1 – PRS – rev 0

Revision History

Revision Date Revision Description Rev 0 06/14/2021 Initial Revision for Resolicit

DRAFT