PROJECT SCOPE

Capitol Hill Crisis Alert System

PROJECT SCOPE:

It is the intent of this RFP to solicit proposals from qualified Contractor(s) to provide a comprehensive selection of an Emergency Notification and Panic Button System for use in specified locations around the

Capitol Hill Area.

Locations:

Georgia Legislative Office Building - 175,000 Sq. Ft.

Georgia State Capitol – 500,000 Sq. Ft.

South Deck Parking Garage – 1,100 parking spaces

2 Capitol Square – 25,000 Sq. Ft.

Connecting outdoor spaces around the above facilities

Peripherals:

Proposal should include 1000 badges as part of this scope

General Key components of the system should include:

A wearable alert badge issued to an employee; provisioned based upon their role(s).

Accurate location information of an activated badge including capability to integrate with

Facility CAD drawings.

Ability to integrate with external audio notification systems.

Design should include all designated buildings and outdoor areas.

An administrative portal that includes the following:

o Console for registration and management of users and badges o Overview of the health of the system o Alerts or notifications for devices needing maintenance o Means of centrally updating firmware and software o Reporting portal with canned reports for alarms, triggered events, response times, etc.

Proposal should include the following:

System Architecture

1. Overview of how the system functions and its major components.

2. What measures are taken to secure the system from unauthorized access?

3. Capability for system to integrate with existing intercom and notification systems and what types of notifications can be automatically transmitted.

4. Detail cost estimates for each facility including all hardware, software, installation and training.

(Hardware should include types of devices, location, number of devices, and wiring costs.)

5. Details on any existing infrastructure that will be used to support the system including power, where power/network is needed, network, phone systems, and internet access.

6. Installation/One-time fees, annual maintenance and subscription costs.

7. Details and specifications on all hardware components including type of network, dependencies on existing infrastructure, battery life of alert devices, power requirements and locations of hardware installations.

8. Details and specifications on all software components including software management, updates, user management, reporting, system dashboard and ongoing maintenance tasks.

9. How accurate real-time location tracking is achieved.

10. Detailed Information on how medical personnel or law enforcement can be notified by the system.

Reporting

1. Describe the system’s reporting capabilities, including the types of data represented and how long the data is archived.

2. Describe the ability of administrators to create ad-hoc reports.

Training, Maintenance, and Implementation

1. Describe the vendor’s initial services, as well as any follow-up training. [Indicate whether initial training must be onsite.]

2. What training options are available, defining if they are personalized, recorded, interactive, web-based, self-guided, etc.?

3. Does the vendor provide live client support 24/7/365? Indicate the level of support including options for additional support and any affiliated costs.

4. Describe how support calls are handled.

5. Is client support handled by a dedicated, in-house team or through a third-party?

6. Are there any restrictions or incremental costs regarding the number of times the agency may request support (i.e. training, troubleshooting or to speak to a representative)?