Product Description (PD).pdf

Product Description

AutoCrib POU and IPV Cabinets Software Support and Data Storage

25 February 2025

1. Description. The Contractor shall provide to the Warner Robins Air Logistics Complex

(WR-ALC), Robins Air Force Base, software support and data storage for all Autocrib Point of Use (POU) and Industrial Prime Vendor (IPV) cabinets.

1.1. Software support shall include:

1.1.1. Telephone technical support 24 hours per day with a guaranteed two (2) hour response time;

1.1.2. Access to web support tools 24 hours a day, seven (7) days a week;

1.1.3. Live remote diagnostics;

1.1.4. Online Technical Reference Library;

1.1.5. Software upgrades and patches to include any necessary documentation;

1.1.6. Error correction to include workarounds that provide the ability to achieve substantially the same functionality that would be obtained without an error;

1.1.7. Product and support email alerts.

1.2. Data Storage shall include:

1.2.1. Cloud storage for inventory management purposes;

1.2.2. Access to AutoCrib.net/Arcturus

1.3. The Blanket Purchase Agreement (BPA) Administrator will be the WR-ALC Material

Management/POU Section (402 MXSG/MXDPP). The BPA Acceptor will be the WR- ALC Material Management/POU Section.

1.4. Payment methods for calls placed against the BPA will include the use of both certified Purchase Requests (PRs) and the Government Purchase Card (GPC). Any GPC cardholder at Robins AFB, GA is authorized to make payment on calls placed against the BPA.

1.5. Only individuals on the official Call List are permitted to place orders (obtain quotes) against the BPA. Additionally, only individuals on the official Accept/Receive List are permitted to accept and receive the delivered order.

2. Support.

2.1. Government Points of Contact (GPOC). The following individuals will serve as the Primary and Alternate Government Representatives as the points of contact through which all contractor-provided services will be requested and accomplished for MXSG.

Government Representatives will not supervise the Contractor, and they are not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The following individuals will serve as Government Representatives for MXSG.

Primary Alternate Wayne Wallace

402 MXSG/MXDPP

(478) 327-9796 Wayne.Wallace@us.af.mil

Ashley Owens

402 MXSG/MXDPP

(478) 327-9755 Ashley.Owens.4@us.af.mil

2.2. Shipping/Delivery. Online software support and data storage will continue immediately upon contract award. An email will be sent to the Government Point of Contact (GPOC) verifying that support remains in place. All deliverables, to include software updates, patches, releases and error corrections, shall be provided electronically via the GPOC.

Attn: BSLM

78 ABW/SCOD

Bldg 228 205 Perry Street Robins AFB, GA 31098 Robins.SLM@us.af.mil DoDAAC: F3QCCM

2.3. Incidental Services. N/A

2.4. Warranty. The Contractor shall provide the standard warranty for the software support and data storage.

2.5. Options. This Blanket Purchase Agreement (BPA) is for a 24-month continuous ordering period.

3. Government Furnished Equipment and Services or Government Furnished Property

(GFP) and Services. N/A

4. General Information.

4.1. Security Requirements.

4.1.1. Government Security Regulations. The Contractor shall ensure personnel, information, system, facility, and international security requirements are met in accordance with 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM), Department of the Air Force Instruction (DAFI) 31-101, Integrated Defense.

4.1.2. Commications Security (COMSEC). The Contractor shall use only secure communications methods and/or equipment to transmit or otherwise transfer classified and/or sensitive, but unclassified, information in accordance with 2 CFR Part 117, National Industrial Security Program Operating Manual

(NISPOM).

4.1.3. Visitors Only – No Badging ID. The Air Force has mandated all visitors consent to a check of their criminal history prior to being allowed access to installations. The check will be conducted at the Visitor Control Center (VCC) off Watson Boulevard, Robins AFB, GA. Visitors requiring unescorted access will need their driver’s license or state-issued ID along with insurance and registration if driving on base. The pass issued by the Visitor Control Center authorizes unescorted entry to Robins AFB for the bearer only. For visitors, a short term pass is up to 60 days. Any time greater than 60 days requires a secondary form of ID (Social security card, birth certificate or passport).

4.1.4. Operations Security (OPSEC). The purpose of OPSEC is to reduce the vulnerability of USAF missions to adversary collection and exploitation of critical information. The Contractor shall comply with DoDD 5205.02E “DoD Operations Security”, DoD Manual 5205.02-M and AFI 10-701 “Operations Security” to protect United States (U.S. Government interest. The Contractor shall ensure compliance with OPSEC requirements including procedures to protect classified and/or sensitive, but unclassified, Government projects and/or programs. The Contractor shall ensure Contractor personnel who perform work at Robins AFB or another Government facility comply with the OPSEC procedures of the facility.

4.1.5. Security Incident or Violation. The Contractor shall immediately notify the

Government Security Office of any potential or actual security incidents or violations including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.2. Supply Chain Risk Management. The Contractor shall implement risk management procedures to ensure that system, equipment, components, software, maintenance equipment, and supplies do not incorporate counterfeit parts, malicious code, or other elements that would allow adversaries to gain access to data and critical program information and disrupt operations. Contractor risk management procedures shall comply with:

DoDI5000.83 DAFI 63-113, Program Protection Planning for Life Cycle Management, SAE Aerospace Standard AS5553D, Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation and Disposition, National Institute of Standards and Technology (NIST) Special Publication 800- 53 Rev 5, Security and Privacy Controls for Information Systems and Organizations.

4.3. Agency Affirmative Procurement Program. In accordance with FAR 23.404(b)(1), 100% of purchases of Environmental Protection Agency (EPA)-designated products included in the Comprehensive Procurement Guidelines (CPG) list [https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program] and/or United States Department of Agriculture (USDA)-designated products included in the bio based product listings [http://www.biopreferred.gov] shall, at a minimum, meet the EPA or USDA standards for recovered materials or bio based content, respectively, unless an item cannot be acquired competitively within a realistic timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.

4.3.1. In accordance with FAR 23.107-1, the Contractor shall provide estimates and verification of recovered material for EPA-designated CPG products and certification for both EPA-designated CPG products and USDA-designated bio based products. In accordance with the Robins Air Force Base, Georgia / Affirmative Procurement Program (formerly Green Procurement Program (GPP)) Plan, the Contractor shall provide estimates and certifications to the Government for completion of the applicable attachment(s) to be included in the Purchase Request (PR) package.

4.4. Inspection of Services/Inspection of Supply. In accordance with the Inspection of Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

4.5. Invoice/Payment and Receipt/Acceptance. In accordance with DFARS clause 252.232-7003, Electronic submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests (invoices, Receiving Reports or combos) and receipt/acceptance documents via Procurement Integrated Enterprise Environment (PIEE) through module Wide Area Workflow (WAWF). Access at the following site: https://piee.eb.mil/

5. APPENDICES. None