PR15644381_SOW.pdf
PDF 112 KB Posted
- Solicitation number
- 19CF2026Q0003
- Issued by
-
Department of State
About this file
This Statement of Work (SOW) details the acquisition of cellphone communication services for the US Embassy in Brazzaville. The contract covers comprehensive mobile communications for 300 designated numbers, including voice and data plans, SIM card support, and roaming services. The period of performance runs from November 2025 to October 31, 2027, with the contractor required to provide fully operational services, free SIM card replacements, and reliable roaming capabilities for staff traveling abroad.
Key contractor responsibilities include maintaining the existing pool of 300 Embassy phone numbers, providing necessary equipment and infrastructure, responding promptly to service requests, and complying with local regulations. The Embassy will evaluate the contractor's performance based on service reliability, technical support quality, and billing accuracy. The contract is a sole-source procurement issued under 41 USC 253(c)(1) and FAR 6.302-1, specifically citing the unique qualifications of Airtel and the inability to port existing telephone numbers to another network. The contract's points of contact are Contracting Officer Neal C. Norman and Contracting Officer's Representative Kouba Anderson E. G.
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| File | Type | Posted |
|---|---|---|
| 19CF2026Q0003_Solicitation.pdf |
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Text version
Statement of Work (SOW) Acquisition of Cellphone Communication Services
Embassy Brazzaville
1. Scope of Work The contractor shall provide cellphone communication services for 300 designated numbers, including:
1. Voice and Data Plans: Ensure reliable voice and data services for all designated numbers.
2. SIM Card Support: Provide free replacement of defective or lost SIM cards and free delivery of new SIM cards as needed.
3. Roaming Services: Ensure roaming services are available for staff traveling abroad.
4. Service Continuity: Maintain uninterrupted service for all designated numbers.
2. Period of Performance
The period of performance for this contract shall be from November 2025 to October 31, 2027.
3. Deliverables The contractor shall deliver the following:
1. Cellphone Communication Services: Fully operational voice and data services for 300 designated numbers.
2. SIM Card Support: Free replacement and delivery of SIM cards as needed.
3. Roaming Services: Ensure reliable roaming services for staff traveling abroad.
4. Billing and Reporting: Monthly invoices detailing service usage and costs, in line with the agreed pricing structure.
4. Contractor Responsibilities The contractor shall:
1. Provide all necessary equipment, infrastructure, and expertise to deliver the required services.
2. Ensure the pool of the current 300 US Embassy designated numbers remains active and functional.
3. Respond promptly to service requests and technical issues.
4. Comply with all applicable local laws and regulations.
5. Government Responsibilities The Embassy shall:
1. Provide access to the premises as needed for service installation and maintenance.
2. Ensure timely payment of invoices upon receipt and verification.
3. Communicate any changes in requirements or service needs to the contractor.
6. Security Requirements The contractor shall adhere to all Department of State security protocols and procedures while performing work on Embassy premises.
7. Performance Standards The contractor’s performance will be evaluated based on the following criteria:
1. Service Reliability: Minimal service disruptions and prompt resolution of issues.
2. Technical Support: Timely and effective responses to technical support requests.
3. Billing Accuracy: Clear and accurate invoices submitted on time.
10. Points of Contact Contracting Officer: Neal C. Norman Contracting Officer’s Representative (COR): Kouba Anderson E. G.
11. Acceptance Criteria The Embassy will accept the services provided under this contract if they meet the following criteria:
1. All designated numbers are operational and meet the Embassy’s requirements.
2. SIM card support and roaming services are provided as needed.
3. Technical support is provided promptly, with minimal delays.
12. Additional Information
This contract is issued under the authority of 41 USC 253(c)(1) and FAR 6.302-1, permitting sole-source procurement due to the unique qualifications of Airtel and the inability to port existing telephone numbers to another network.
File details come from the government source that posted it. Updated .