PR 20144558 - Statement of Work - Balace Calibration.pdf

Statement of Work Ilych Maldonado

PR 20144558 LSS San Juan

STATEMENT OF WORK

Purchase of Calibration Services for Laboratory Balances

Description of the calibration services required for three (3) analytical balances and five (5) top load balances for the Customs and Border Protection Laboratories and

Scientific Services Directorate (LSS), San Juan. PR.

I. BACKGROUND

The Office of Operation Support, Laboratory Scientific Services Directorate San Juan

Laboratory (SJ LAB) needs to calibrate eight (8) laboratory balances to comply with the

ISO 17025 requirements established by our accrediting body (ANAB).

II. SCOPE

a. This document describes the service execution requirements relating to the calibration of eight (8) laboratory balances to support the SJ LAB.

b. Service specifications, general considerations, and guidelines are provided in this document;

c. The work included under this specification consists of furnishing all labor, equipment, materials, and supplies, and performing all operations necessary to complete the delivery of the requested service; and

d. All parts, sections, and items of this Statement of Work (SOW) must be addressed by the Vendor. Any exception to any Part, Section, or Item, taken by the Vendor, must be clearly identified and an alternate solution be proposed.

III. SPECIFIC TASKS

The Vendor shall complete the following tasks as required to comply with this SOW.

A. Program Management

No program management will be required under this scope of work.

B. Testing

The Vendor shall certify the functionality of all equipment prior to delivery.

IV. DELIVERABLES AND DELIVERY SCHEDULE

A. Service

The contractor shall adhere to the following requirements in performing the services under this contract:

- The contractor must provide a single phone number for the Government to call to request service. After the contractor receives a phone call from CBP that calibration is required, the contractor shall respond with a returned phone call within one (1) business day of the Government’s first attempt to call for service.

- Service shall be scheduled within ten (10) business days of the call.

- After the service call is made, the contractor shall notify the government if an outage is expected (e.g., waiting for parts, unforeseen problem, etc.).

- Provide service personnel trained and certified by the respective manufacturer (Mettler Toledo) in a sufficient number to ensure system performance and compliance with the calibration requirements outlined herein.

- Service requirements:

Service Laboratory Balance Calibration

Cleaning

- Internal and external

- Lubrication of internal parts

Adjustment and testing

- Adjustment of internal parts, as needed, to meet manufacturer’s specifications using LARS and

Miracal

- Linearity

- Eccentricity

- Sensitivity

Reported calibration results

- Measurement of uncertainty

- Minimum weight

- Tolerance

- Reproducibility of results

Documentation

- Printed copy of the calibration results

- ACC Calibration certificate and label

Any proposed alternate service must be approved by the Government and shall comply with the DHS and CBP Technology. In addition, the Vendor bears the burden of satisfactorily demonstrating equivalence to the technical specifications outlined in this

SOW.

B. Place of performance

The service for the equipment shall be provided on the address listed below:

Customs and Border Protection

LSS - San Juan, PR

Attn: Jose Mendez, Laboratory Director

651 GSA Center

Road 28 Km 3.9

Guaynabo, PR 00965

V. GOVERNMENT FURNISHED EQUIPMENT INFORMATION

The Government does not anticipate providing any Government-furnished equipment or Government-furnished information.

VI. PLACE OF PERFORMANCE

The place of performance shall be the location specified in Section IV in this SOW.

VII. PERIOD OF PERFORMACE

The period of performance shall begin on the date the purchase order is awarded, and the delivery of all products described in this SOW must be within 30 days of the award.

VIII. SPECIAL CONSIDERATIONS

A. Changes to the SOW

No changes to this SOW or cost shall be incurred without prior approval of the

Contracting Officer (CO) and coordinated by the Contracting Officer’s

Representative (COR). The CO is the only individual with the authority to amend this contract. Any changes or cost increases will not take effect until the CO executes a written modification.

Only the CO has the authority to represent the Government in cases where the task order requires a change in the terms and conditions, delivery schedule, scope of work and/or price of the products and/or services under this task order.

B. Point of Contact

Questions and concerns regarding this purchase request shall be directed to the

Points of Contact (POC) as designated below.

LSS - Technical POC:

Jose A. Mendez

651 GSA Center

Road 28 Km 3.9

Guaynabo, PR 00965

Phone: 787-729-6967

Email: jose.a.mendez@cbp.dhs.gov

LSS - Purchase POC:

Ilych Maldonado

651 GSA Center

Road 28 Km 3.9

Guaynabo, PR 00965

Phone: 787-729-6967

Email: ilych.maldonado@cbp.dhs.gov

C. Invoice Instruction

The Vendor shall submit one invoice for the final cost. A copy of the invoice shall be mailed and electronically transmitted to the San Juan Laboratory POC, and the MSS listed in Section VIII.B and the National Finance Center at CBPinvoices@dhs.gov.

The invoice should include the following:

- Order number;

- Description of services provided for a specified time period;

- Unit price and total amount of each item;

- Discount terms;

- Company name, telephone number, taxpayer’s identification number; and

- Complete mailing will be mailed.

END

mailto:jose.a.mendez@cbp.dhs.gov mailto:ilych.maldonado@cbp.dhs.gov mailto:CBPinvoices@dhs.gov