PR 1301367887_Statement of Work.pdf

STATEMENT OF WORK

FOR

MESO QuickPlex SQ 120 July 31, 2026 – July 30, 2027

1. BACKGROUND

The NeuroTrauma Department (NTD) of the Naval Medical Research Command purchased a Meso QuickPlex SQ 120 from Meso Scale Discovery for the purpose of performing immunoassays in support of the department’s scientific mission. Since that purchase, the piece of equipment has been covered under a service contract renewed annually to maintain the equipment.

2. OBJECTIVE

The objective of this requirement is to obtain a service contract, to maintain the piece of equipment, to maintain calibration and proper operating conditions, in support of the NTD department mission and scientific endeavors. The service contract is necessary to ensure accuracy and quality of the data produced by the equipment by laboratory personnel.

3. SCOPE OF WORK

The scope of this Statement of Work encompasses the maintenance of the equipment and on-call service during the duration of the contract, currently quoted for service from July 31st, 2026, (7/31/2026) through to July 30, 2027 (7/30/2027). The previous contract will expire July 30, 2026.

4. SPECIFIC TASKS

The Academic Service Package and the additional preventative maintenance packages were selected.

The plan includes the following:

1. Vendor will use its commercially reasonable efforts to provide during normal business hours maintenance and support services for the instrument identified on the attached quotation within the timeframes indicated for the applicable service package after notification is received from customer that such Instrument has failed to operate in accordance with the applicable product description.

2. HOURS OF SERVICE. vendor shall provide all services during its normal business hours of between 8:30 a.m. and 5:00p.m., Monday through Friday, excluding holidays observed by vendor. In the event that the vendor provides services outside of these hours at the request of customer, such services may be provided at vendor's then-current rate.

3. REPLACEMENT PARTS. In connection with Total Service Packages, replacement parts will be installed on an exchange basis at no additional charge to Customer when such replacement is effected by the vendor. In all other cases, replacement parts are not included and will be charged accordingly. Replaced parts shall become the property of the vendor. If the vendor ships replacement parts to the customer in advance of performing any services, Customer shall bear the burden of storing such replacement parts in a secure facility at the Customer Location in accordance with any storage or handling instructions provided by the vendor.

4. FIELD SERVICE REPORT. Upon completion of a visit at a Customer Location, the vendor will provide customer an electronic field service report that describes the services provided by the vendor.

5. The MESO QuickPlex SQ 120 Academic Service Package will cover the MESO QUICKPLEX SQ 120, with serial number 13002007291599. This is the instrument that will be covered under this service contract.

The complete preventative maintenance service includes:

1. Cleaning and lubrication of all axis and lead screws

2. Plate carrier and stacker mechanism check

3. Check of cables and electronics (voltage/current and firmware)

4. Camera cooling test

5. Barcode readers’ test

6. Image centering and angle test

7. Dark (electronics) noise

8. ECL signal check and adjustment (if needed)

9. Check functionality of the PC

10. Possible hardware updates

11. Software updates

5. OTHER PERFORMANCE REQUIREMENTS

None

6. PLACE(S) OF PERFORMANCE

Services will be provided on-site, at the Naval Medical Research Command.

7. PERIOD OF PERFORMANCE

The period of performance for this effort is from July 31, 2026, for a period of one (1) year thereafter, ending on July 30, 2027. This is a renewal of a service contract, already in place.

8. DELIVERABLES/DELIVERABLE SCHEDULE

This information provided in section 4 above.

9. SECTION 508 COMPLIANCE REQUIREMENTS

Any/all electronic and information technology (EIT) procured through this effort must meet the applicable accessibility standards at 36 CFR 1194. 36 CFR 1194 implements Section 508 of the Rehabilitation Act of 1973, as amended, and is viewable at http://www.section508.gov.

http://www.section508.gov./