PM SakuraEpredia - SOW.pdf

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Preventive Maintenance Sakura and Epredia Equipment
Solicitation number
36C26225Q0574
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This Statement of Work (SOW) details a preventive maintenance contract for Sakura and Epredia histology equipment at a Veterans Affairs Medical Center (VAMC). The contract covers a one-year base period with four option years, providing comprehensive annual preventive maintenance for 17 specific pieces of equipment, including tissue processors, embedding centers, slide stainers, cover slippers, cryo consoles, and printers. Services include telephone technical support (Monday-Friday, 8AM-5PM), on-site preventive maintenance inspections, and comprehensive documentation requirements.

The contractor must be a certified service provider for Sakura and Epredia equipment, with responsibilities including performing annual preventive maintenance visits within a one-week period, providing detailed service reports to Biomedical Engineering, and supplying all necessary tools and diagnostic equipment. The maintenance will be performed during weekdays between 8:30 AM and 4:30 PM, excluding federal holidays, with the option for wider coverage. Contractors must have access to complete service manuals and software diagnostic keys, and will be required to submit maintenance records within 5 working days of completion.

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STATEMENT OF WORK

PREVENTIVE MAINTENANCE CONTRACT

I. SCOPE: The services to be provided by the contractor under this agreement shall consist of Annual Preventative Maintenance that includes comprehensive annual (1) Preventative Maintenance visit to include PM kits, PM materials, labor, and travel. Government-owned Sakura Tissue Tek Histology equipment and Epredia equipment.

II. PERIOD OF AGREEMENT: This contract will be for the period of 1 year from the date of contract with four option years.

III. HOURS OF COVERAGE:

a. Hours of coverage will be Monday through Friday 8:30 AM to 4:30 PM local time.

Excluding Federal Holidays list in paragraph b of this section The Government will accept any wider range of coverage offered (i.e. 24/7, holidays included, etc.).

b. Federal Holidays observed by the VAMC are:

• New Year’s Day

• Martin Luther King Day

• President's Day

• Memorial Day

• Independence Day

• Labor Day

• Columbus Day

• Veterans Day

• Thanksgiving Day

• Christmas Day

IV. SERVICES TO BE PROVIDED:

a. Telephone Technical Support: Telephone assistance will be provided Monday through Friday 8AM to 5PM.

b. Labor: The contractor will provide all labor associated with the maintenance of the equipment covered under the contract agreement.

c. Preventive Maintenance: Preventive maintenance inspections will be provided during the contract period. The scheduling of preventive maintenance inspections will be coordinated with the COR. Preventive maintenance inspections will be performed in a manner which clearly demonstrates that the equipment meets or exceeds all manufacturers’ technical performance specifications. Maintenance will include, but is not restricted to:

• Sakura equipment and Epredia equipment - Annual Preventative Maintenance Only agreement includes comprehensive annual

(1) Preventative Maintenance visit to include PM kits, PM materials, labor, and travel. PM sweep to be performed in annual field visit within a one-week period as scheduled with the facility. All service shall be provided by OEM or trained ISO technicians via on demand service. Routine service in accordance with OEM specifications.

It is the sole responsibility of the contractor to perform all preventive maintenance inspections. The VA will not assume the responsibility of reminding the contractor that a preventive maintenance inspection is due to be performed. If a PM is not performed within the month specified, the amount corresponding will be deducted from the contractors payments. Preventive maintenance inspections will be performed on a weekday at a time set once the contract is awarded. The equipment user and COR must all agree to the recurring time set for preventive maintenance inspections.

Note: To ensure proper equipment history documentation, the contractor will forward all preventive maintenance records within 5 working days of completion to Biomedical Engineering.

d. Documentation: Contractor will provide individual written service reports which describe services performed on the equipment (in sufficient detail to be acceptable to the field inspectors of The Joint Commission). The following information must be provided in each service report:

1) Date of service

2) Summary of problem and action taken

3) Parts replaced

4) Labor hours

5) Travel time

6) Equipment serviced (description, Equipment ID #, serial number, etc.)

7) Purchase order number

Note: This report must be approved and signed by Biomedical Engineering personnel or their representative. A copy of each report will be left with Biomedical Engineering. In the event that Biomedical Engineering is not available to receive the service report (outside normal working hours), the service report will email to biomedical engineering (vhalonbiomed@va.gov).

e. Qualifications: Contractor shall be engaged full-time in the maintenance of the equipment listed in Section V. Contractors must be certified and authorized service providers for Sakura and Epredia equipment.

• Contractor shall have access to complete service manuals

• Contractor shall have access to software diagnostic keys

• Contractor shall, without exception, provide all hand tools, diagnostic test equipment, ladders, and anything else necessary to perform the work.

V. LIST OF EQUIPMENT

Item No.

Manufacturer Model / Description

Serial Number

1 Sakura TEC 5 Embedding Center

51013095-1214

2 Sakura Prisma Slide Stainer

61301087-0115

3 Sakura Tissue-Tek VIP 6 Tissue Processor

60301230-115

4 Sakura 6500 g2 Cover slipper

65000327-1214

5 Sakura Tissue-Tek VIP 6 Tissue Processor

60301138-0614

6 Sakura TEC 5 Embedding Center

51013007-0714

7 Sakura Prisma Slide Stainer

61301041-0814

8 Sakura 6500 g2 Coverslipper

65000305-0614

9 Sakura TEC 5 Cryo Console

51023047-1214

10 Sakura TEC 5 Cryo Console

51022962

11 Epredia Printmate

AS 450

Printer

PP7747M2106EP

12 Epredia Printmate

AS 450

Printer

PP7748M2106EP

13 Epredia Slidemate AS Printer

SPA06214255

14 Epredia Slidemate AS Printer

SPA06214234

15 Epredia Slidemate AS Printer

SPA06214253

16 Epredia Slidemate AS Printer

SPA06214236

17 Epredia Slidemate AS Printer

SPA04214150

STATEMENT OF WORK

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