Performance Work Statement Uninterrupted Power Supply 13July 2026.docx

PERFORMANCE WORK STATEMENT (PWS)

Commercial Uninterrupted Power Supply Units Maintenance 13 July 2026

Part 1 General Information

1. Mission Objective: The U.S. Army requires uninterrupted power for its Data Centers to ensure the continuous operation of mission-critical Information Technology (IT) infrastructure. The objective of this contract is to procure a commercial, non-personal service for comprehensive preventative maintenance, scheduled component replacement, and unscheduled emergency repair services for the Uninterruptible Power Supply (UPS) units listed herein at Aberdeen Proving Ground (APG), MD.

2. Scope: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary to perform comprehensive preventive maintenance, on demand emergency repairs and scheduled replacement services for Government-owned commercial Uninterrupted Power Supply (UPS) units and shall perform to the performance standards identified in this PWS. In alignment with commercial best practices, the Government will not dictate the Contractor’s internal procedures; rather, the Contractor shall meet the performance outcomes specified herein.

· Operating Hours: Army facility normal operating hours are 0700 to 1630 hours EST, Monday through Thursday, with every other Friday operating hours from 0700 to 1500 hours EST, being closed for operations on opposite Friday.

· All Federal Holidays are observed IAW 5 U.S.C. 6103.

· Place of Performance: The workplace is U.S. Army Aberdeen Test Center (ATC), 6943 Colleran Road, Aberdeen Proving Ground, Maryland 21005.

· Period of Performance (PoP): This services requirement currently has a five-year (5-year) continuing need and is planned to be awarded with a 12-month base period, and four (4) Option Periods to be exercised upon bona fide need.

· Protection of Government and Contract Information: Per Public Use Notice of Limitations stated by Defense Imagery Management Operations Center and contained at www.dimoc.mil/resources/limitations/, the Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any hard copy or digital marketing tools to include its company website without written permission from the contracting officer.

· Contractor Employee Protection: All contractor personnel shall wear the appropriate personal protective equipment (PPE) when working in or around industrial buildings, test sites, and test facilities. Failure to wear / use appropriate PPE may give cause to removal from the job site and / or seizure of non-compliant equipment / items. Reference safety regulations on the www.osha.gov website for industry standards.

3. Performance Requirements : The Contractor shall deliver the following outcomes to ensure the continuous and reliable operation of the supported mission-critical infrastructure.

3.1 Scheduled Preventive Maintenance: The Contractor shall perform a comprehensive maintenance program for all UPS units and associated batteries. This program shall include:

· UPS Units: Two (2) preventative maintenance visits per unit per year (one major, one minor) in accordance with Original Equipment Manufacturer (OEM) specifications and standard commercial practices. This includes visual inspections, system diagnostics, cleaning, environmental analysis, and checking all connections and components.

· Four (4) dedicated battery preventative maintenance visits per unit per year. This includes visual inspection, data measurement (impedance/conductance, voltage, temperature), cleaning and retorquing terminals, and a health analysis to identify failing cells.

3.2 Scheduled Component Replacement: The Contractor shall perform full battery string and capacitor assembly replacements based on the lifecycle schedule provided in Section 5.2. All replacement components shall be new OEM-standard parts. The Contractor shall coordinate with the Contracting Officer’s Representative (COR) to schedule replacements within +/- 60 days of the dates specified.

3.3 Unscheduled Emergency Repair: The Contractor shall provide a qualified technician on-site at the specified ATC location within four (4) hours of receiving an emergency service location.

3.4 Legacy Parts Delay Exception: The 4-hour on-site response time is strictly mandatory. However, the Government acknowledges that sourcing components for legacy equipment may delay the final resolution of the repair. The Contractor shall not be penalized for extended repair timelines caused solely by the documented obsolescence or commercial unavailability of legacy parts, provided the Contractor immediately notifies the Contracting Officer and Contracting Officer's Representative (COR) of the delay, and provides a written quote or supplier statement with a documented Estimated Time of Arrival (ETA) for the required components.

3.5 Parts Provisioning and Obsolescence: The Contractor shall include all parts, labor, and travel to diagnose the fault and complete the schedule maintenance and unscheduled repairs, restoring the unit(s) to full operational status.

3.6 OEM Standard: The Contractor shall utilize OEM parts for all replacements and repairs.

3.7 Form, Fit, and Function Equivalency: In the event OEM replacement parts are demonstrably obsolete or commercially unavailable for legacy units, the Contractor may utilize aftermarket, third-party, or high-quality refurbished parts that meet or exceed the original "form, fit, and function" specifications. The use of any non-OEM parts requires prior written notification to, and approval by, the COR before installation.

3.8 Beyond Economic Repair (BER): If the Contractor determines during maintenance or emergency service that a specific unit or component is BER, the Contractor shall immediately halt repair efforts.

3.9 BER Threshold: A unit may be considered BER if critical parts are permanently unavailable, or if the estimated cost of the repair exceeds 65% of the unit’s current replacement value.

3.10 Reporting: Following any maintenance or repair visit, the Contractor shall provide the COR with a detailed written service report. The report shall summarize all actions performed, list any deficiencies found, and note the corrective actions recommended or taken. For battery maintenance, the report must include tables and trend graphs for voltage and impedance.

4. Quality Assurance: The Government will verify performance through the surveillance of standard commercial deliverables. The Contractor shall provide the following reports to the COR via email in a standard commercial format (e.g., PDF).

5.0 Government Furnished Items and Schedule

5.1 The specific equipment for maintenance , and the locations of subject equipment, are as follows:

5.2 Scheduled Component Replacement Lifecycle

The Contractor shall perform component replacements based on the following estimated lifecycle schedule:

5.3 Government-Furnished Items: The Government will provide access to the facilities and equipment listed above. No other facilities, equipment, materials, or services will be provided.

6. Personnel Qualifications:

The Contractor shall provide a workforce with the demonstrated expertise required to maintain the specific equipment listed. Technicians must be fully trained and qualified, with experience in servicing the specified makes and models of UPS equipment, related ancillary equipment, and batteries.

7. Security – Workplace Access:

Contractor personnel requiring access to Aberdeen Proving Ground must be able to gain access per Army Regulation 190-13. The Contractor is responsible for ensuring all personnel comply with installation access and security policies and procedures.