Performance Work Statement - Specialty Bed and Mattress Rental.docx

Performance Work Statement (PWS) Bed Rental for Rocky Mountain Regional VA Medical Center

1.0 Title of Requirement: Bed Rental Services

2.0 Background: The Rocky Mountain Regional VA Medical Center (RMR VAMC) requires the rental of specialized medical beds and mattresses to ensure the provision of high-quality care to its patients. These beds are necessary to meet the varying needs of patients and to provide comfort, safety, and adequate medical support.

3.0 Scope of Work: The contractor shall provide rental beds that meet the specified requirements and standards. The scope of work includes the delivery, setup, maintenance, and removal of rental beds as needed by the medical center.

4.0 Requirements:

4.1 Types of Beds: The contractor shall provide the following types of beds:

· Bariatric Beds with low air loss capability

· Med-Surg Beds

· Low Air Loss Beds

· Specialty Beds (e.g., ICU beds)

4.2 Bed Specifications: Each bed must meet the following specifications:

· Adjustable height to 12 inches to the floor or less

· Adjustable head and foot sections

· Side rails with locking mechanisms

· Integrated scale (for bariatric beds)

· Low Air Loss functionality (for Low Air Loss Beds)

· Compliance with infection control standards

· Bed is to have separate staff control on footboard; Staff control must have illuminated buttons and upward angle for ease of use; Hand pendant will also be illuminated for ease of use.

· Under bed light is desired to help reduce patient falls.

· AC receptacles are highly desired at the end of the bed to plug in accessories.

· All bed frames greater than 80” in length must have equivalent size mattresses.

· All bariatric equipment must be inspected by Biomed personnel prior to being placed in service.

· FDA compliance and meet the Department of Veterans Affairs Safe Patient Handling requirement.

4.3 Mattress Specifications: Each mattress must meet the following specifications:

· A Specialty Support mattress needs to provide pressure relief, moisture control, and be able to manage up to a stage 4 pressure Injury “A pressure injury is localized damage to the skin and/or underlying soft tissue usually over a bony prominence or related to a medical or other device”. (NPUAP 2016).

· All bariatric equipment must be inspected by Biomed personnel prior to being placed in service.

· FDA compliance and meet the Department of Veterans Affairs Safe Patient Handling requirement.

· All bed frames greater than 80” in length must have equivalent size mattresses.

· Mattress covers for low air loss mattresses will be replaced monthly.

4.4 Delivery and Setup:

· Bed rental deliveries will be to:

Rocky Mountain Regional VA Medical Center 1700 N. Wheeling Street Aurora, Colorado 80045

· The contractor shall deliver and set up the beds within 12 hours of request.

· The contractor shall ensure that all beds are fully operational upon setup.

· The contractor shall provide training to VA staff on the proper use and maintenance of the beds.

· Operator Manuals to be provided to users and service maintenance to be provided as needed on rental equipment.

· Contractor will remove trash and all debris from installation and packing materials. Areas will be left clean and free from debris.

4.5 Service, Maintenance and Repairs:

· The contractor is responsible for performing routine maintenance.

· Vendor will provide manufacturer’s cleaning instructions and insure all rental property is cleaned and decontaminated prior to being brought to VAMC and must be tagged with name of Vendor for ownership/identification purposes.

· Operator Training to be conducted for staff on proper use of equipment upon request.

· The Contractor will provide 24/7 Service 365 days a year.

· The Contractor is to provide a loaner product if a particular frame is to be down for more than 2-3 hours within the Warranty time. The loaner frame provided must be equal or greater than the above specifications to the purchased frame.

· The Contractor will provide 24/7- 365-day year rental for the above specified frame when the warranty ends or if additional bed frames are needed.

· The contractor shall respond to repair requests within 6 hours.

· If a bed cannot be repaired on-site, the contractor shall provide a replacement bed within 24 hours.

4.6 Removal:

· The contractor shall remove rental beds within 24 hours of request to do so.

· Broken equipment must be picked up as soon as possible.

4.7 Designated Ordering Personnel: The contractor shall accept orders for bed rentals only from designated VA personnel. The Contracting Officer (CO) will provide a list of authorized personnel post-award. Only these individuals have the authority to request rentals, deliveries, maintenance, and removal of beds under this contract.

4.8 Contractor Identification: The Contractor’s employee(s) will always wear visible identification while on the premises of the VA Medical Center.

4.9 Contractor Parking: It is the responsibility of the contractor to park in the appropriate designated parking areas. Information on parking is available from the Police and Security Section.

5.0 Performance Standards: The contractor shall adhere to the following performance standards:

· On-time delivery and setup of beds 95% of the time.

· Response to maintenance and repair requests within 24 hours 95% of the time.

· Replacement of non-repairable beds within 24 hours, 95% of the time.

6.0 Quality Assurance Surveillance Plan (QASP): The VA will monitor the contractor’s performance using a combination of random inspections, customer complaints, and periodic surveillance. The performance standards in section 5.0 will serve as the benchmarks for evaluating the contractor’s performance.

7.0 Security Requirements: The contractor must ensure all personnel comply with VA security policies, including background checks and the wearing of identification badges while on VA premises.

8.0 Place of Performance: Rocky Mountain Regional VA Medical Center 1700 N Wheeling St Aurora, CO 80045.

9.0 Government Point of Contact (POC): The Government POC for this contract will be designated post-award. The Government POC will be responsible for the technical and administrative oversight of the contract.

10.0 Invoicing: Submit monthly invoices through Tungsten, the VA's electronic invoicing system. Invoices must include a detailed breakdown of services provided, including the number and type of beds rented.