PERFORMANCE WORK STATEMENT (PWS)_ May-08-2026.pdf

PERFORMANCE WORK STATEMENT (PWS)

Version 1

October 2023

Page 1 of 23 410th Ver 1 2023-10

FOR

CONVERSATIONAL SPANISH LANGUAGE INSTRUCTOR

EDUCATION CENTER

(08/05/2026)

Part 1

General Information

The contractor shall provide services for eight modules of conversational Spanish language instruction for a total of fifty-four hour each module, at the Soto Cano, AB as part of the local Language Program. Spanish instruction must include from Basic to Intermediate/advance level. The Contractor services shall be made available to active to duty and authorized civilians.

1. GENERAL: This is a non-personal services contract under which the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States (U.S.) Government shall not exercise any supervision or control over the Contractor’s employees performing the tasks herein. Such contract employees shall be accountable solely to the Contractor who, in turn shall be responsible to the U.S. Government.

1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform Conversational Spanish Class Instructor as defined in this PWS except for those items specified as government furnished property (GFP) and government furnished services (GFS). The contractor shall perform to the standards in this contract.

1.2 Background: Classes are being offered to service members as part of the Local Language Program. DA Form 87 Certificate of training is issued to certify that the service member and authorized civilian have success fully completed the module.

1.3 Objectives: To provide conversation Spanish Langue Instruction at the Education Center, Soto Cano Air Base in Honduras, Central America.

1.4 Scope: Contractor shall provide conversational Spanish language instruction at Soto Cano AB as part of the local Language Program. Spanish instruction must include from Basic to Intermediate/Advance level.

The contractor services shall be made available to US active-duty military and authorized civilians. Delivery of services will not be called unless at least 8 students have enrolled in the course, not to exceed a maximum of 30 fulltime students. Contractor shall accomplish the following in conjunction with the specific contract services detailed herein:

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months plus four

(4) additional option years, the dates are anticipated to be as follows:

Base Period: 1 Jun 2026 - 31 May 2027 First Option Period: 1 Jun 2027 - 31 May 2028 Second Option Period: 1 Jun 2028 - 31 May 2029 Third Option Period: 1 Jun 2029 - 31May 2030 Fourth Option Period: 1 Jun 2030 – 31 May 2031

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1.6 General Information:

1.6.1 Quality Control Plan (QCP: The Contractor shall develop, implement, and maintain a QCP and program to ensure all work described in this contract is performed at or above the standard defined in the Performance Requirements Summary (PRS). The QCP is developed by the contractor for its internal use to ensure that it performs and delivers high-quality service. The contractor’s QCP is how the contractor ensures all work complies with the requirements of the contract. The QCP identifies and corrects potential and actual problem areas throughout the entire scope of the contract.

1.6.1.1 The contractor shall develop and implement procedures to identify, prevent, and ensure nonrecurrence of defective services. The QCP shall be submitted within thirty (30) days of contract award. After acceptance of the QCP, the contractor shall receive the contracting officer’s (KO) acceptance in writing of proposed changes to the QC procedures. The contractor shall submit QCP changes within five (5) days to the KO and Contracting Officer’s Representative (COR) for review and approval prior to implementation.

1.6.1.2 The Quality Control Plan shall address as a minimum:

1.6.1.2.1 Inspection Program. Included shall be a quality control inspection program covering all general and specific tasks included in the contract scope of work. It shall specify tasks or areas to be inspected on a scheduled or unscheduled basis, the manner in which inspections are to be conducted, the titles of the individuals who will perform the inspections, and the percentage of the work that will be inspected on a recurring basis. In developing this inspection program, the Contractor shall identify the key activities and associated characteristics in each process that have a significant influence on specific services and provide for methods for evaluation of the selected characteristics.

1.6.1.2.2 Deficiency Identification. The QCP shall include a method of identifying deficiencies in the quality of services performed before the level of performance becomes unacceptable as defined in the PRS.

This shall contain processes for corrective action without dependence upon Government direction.

1.6.1.2.3 Deficiency Correction. The program shall contain process control and process performance measurement procedures that shall include how the Contractor shall implement preventive corrective actions. The Contractor shall demonstrate that it has designed quality into the delivery of services thereby mitigating the risk(s) associated with delivery of deficient or nonconforming services.

1.6.1.2.4 Documentation and Enforcement. The QCP shall include a method of documenting and enforcing quality control operations of both prime contractor and subcontractor work, including inspection and testing.

1.6.1.2.5 Trend Analysis. The QCP shall include a method of performing trend analysis and assessments through the use of metrics.

1.6.1.2.6 Surveillance Methods. The QCP shall contain specific surveillance techniques for all contract services. The surveillance methods shall be comprehensive and adaptable to the reporting system of the plan.

1.6.2 Operations Security (OPSEC) SOP/Plan Requirements: Reserved

1.6.3 Quality Assurance (QA): The government shall evaluate the contractor’s performance under this contract in accordance with (IAW) the Quality Assurance Surveillance Plan. This plan is primarily focused on what

Page 3 of 23 410th Ver 1 2023-10 the Government must do to ensure that the contractor has performed IAW the performance standards and contract quality requirements are met. Contract quality requirements” means the technical requirements in the contract relating to the quality of the product or service and those contract clauses prescribing inspection, and other quality controls incumbent on the contractor, to ensure the product or service conforms to the contractual requirements. It defines how the performance standards will be applied, the frequency of surveillance, the performance threshold, and deductions, if applicable.

1.6.4 Recognized Holidays: No services will be delivery during Day of non-schedule activities (DONSA) and Federal Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Juneteenth Day

Christmas Day

1.6.5 Hours of Operation: The contractor is responsible for conducting business between the hours of 1730- 1930 Monday through Thursday, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

1.6.6 Place of Performance: The work to be performed under this contract will be performed at the Army Continuing Facility or any classroom authorized at the Education Center, Soto Cano AB, Honduras.

1.6.7 Type of Contract: The government anticipates the award of a fixed price contract.

1.6.8 Access and General Protection Policy and Procedures: Reserved

1.6.8.1 FPCON: In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI 2000.16.

During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.

1.6.8.2 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW Army Regulation (AR) 190-13, “The Army Physical Security Program.”

1.6.8.3 Escorts: Reserved

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1.6.8.4 Personnel Security Clearance Requirements: Reserved

1.6.8.4.1 The contractor shall follow DOD Federal Acquisition Regulation Supplement (DFARS) clause 252.226-7003, Drug-free Work Force; and local USSOUTHCOM policies regarding drug testing. The contractor shall conduct drug tests, ensuring all top secret cleared contractor employees are tested at least once per year, each year of the contract, as well as when there is a reasonable suspicion that an employee uses illegal drugs. The drug testing shall be at the contractor’s expense. Positive drug test results shall be made available to both the KO and COR within 24 hours of known test results. Records of drug testing shall be made available to the COR.

1.6.8.5 Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the Host Nation Police Department of their residence or the State Police Department of their U.S. residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the Government determines additional background checks are required, at a minimum, and upon request from the Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:

• Full birth name

• Married name (if applicable)

• SSN or local equivalent (ID card number)

• Date of birth

• Place of birth (city, country)

1.6.8.5.1 Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the KO and COR of that information. The Contractor shall make notification of:

(1) Traffic violations, other than parking, will be reported to the KO or COR only if the contract is for drivers for the Government.

(2) Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and

(3) Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.

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1.6.8.5.2 Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a contractor employee or employees from the performance of the contract.

1.6.8.5.3 Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.

1.6.8.6 Uncleared Contractor Common Access Card (CAC) Credentialing and Access Procedures: Reserved

1.6.8.6.1 Contractor Common Access Card (CAC) Eligible Requirements. Reserved

1.6.8.6.1.1 Federal Installation/Facility Access: Reserved

1.6.8.6.2. Contractor Non-CAC Eligible Requirements for DOD Facility and Installation Access: Reserved

1.6.8.7 Employment Eligibility: Reserved

1.6.8.8 Access to Government Information Systems: Reserved

1.6.8.9 Key Control: Reserved

1.6.8.9.1 The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.

1.6.8.9.2. Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s).

Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.

1.6.9 Post Award Conference/Contract Periodic Progress Meetings: The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW Federal Acquisition Regulation (FAR) Subpart 42.5. The KO, COR, with other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government.

1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: ensure the Contractor performs the technical requirements of the contract;

perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

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1.6.11 Key Personnel: The following contractor personnel are considered key personnel by the government:

Contract Manager/Alternate Manager. The Contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate, who shall act for the Contractor when the manager is absent, shall be designated in writing to the Contracting Officer 5 (five) days.

Contract Manager and alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The Contract Manager or alternate shall be available between 1730- 1930 Monday through Thursday, except Federal holidays or when Government Facility is closed due to local or national emergencies.

1.6.12 Special Qualifications or Certifications: the COR or KO may ask for document’s verification or English proficiency Level.

The Contractor Manager and/or must possess the following:

1.6.12.1 A College Degree in Education or equivalent, Teaching or Foreign Languages/ or Certification.

1.6.12.2 A minimum of two years classroom experience teaching a Foreign Languages

1.6.12.3 Contractor must have Level IV proficiency in writing and verbally both in Spanish and English language, it may be tested out.

1.6.12.4 IA/IT Training Certification: Reserved

1.6.13 Identification of Contractor Employees: Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. The contractor designs his own tag to include name and identify him/herself as a contractor.

1.6.13.1 Badging of Contractor Employees: If required by the Government, contract personnel and all associated subcontractors’ employees accessing U.S. facilities or activities, shall present a valid picture ID provided by the Government while accessing Government owned or contracted facilities and shall adhere to facility security policies and restrictions. If applicable, Government issued access badges will not be worn outside designated facility where visible to the general public. Contractor personnel shall return all U.S.

Government issued identification to appropriate U.S. Government authorities within 5 day of the end of their contractual duties.

1.6.13.2 Uniform: Reserved

1.6.14 Contractor Travel: Reserved

1.6.15 Other Direct Costs (ODC): Reserved

1.6.16 Data Rights: Reserved

1.6.17. Non-Disclosure Requirements: Reserved

1.6.17.1 Non-Disclosure Statements: Reserved

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1.6.17.2 Advertisement and Social Media: The Contractor shall NOT post information to public website or social media locations, personal or professional, that in any way disclose names, locations, hotel data, participants, discussions, pictures, etc. before, during or after the contract period of performance without the express consent of the Government. The use of propaganda violates DOD Commercial Use of Imagery Guidelines stated at (www.dimoc.mil/resourcess/limitations/). The Contractor shall not cite any information (e.g., contract information, pictures, locations, etc.) obtained through this contract on any marketing tools to include its company website.

1.6.17.3 INFORMATION ASSURANCE: At no time will the Contractor or associated sub-contractor employees transmit government documents or information over using methods that do not meet the security requirements specified in the National Institute of Standards and Technology (NIST) Special Publication (SP) 800-171, "Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations" such as personal electronic mail accounts, public digital data storage sites (cloud storage), social media platforms or instant messaging. Approved government sites such as U.S. Army Aviation and Missile Research Development and Engineering Center (ARMDEC) Safe Exchange at https://safe.amrdec.army.mil/SAFE/About.aspx, or All Partners Access Network (APAN) at https://community.apan.org/, or other transmission means determined by the government must be used.

1.6.18 Organizational Conflict of Interest (OCI) : Reserved

1.6.19 Phase-in/Phase-Out (PIPO) Period: Reserved

1.6.20 General Training Requirements: Reserved

1.6.20.1 Anti-Terrorism (AT) Level I Training: Reserved

1.6.20.2 OPSEC Awareness: If the Contractor, or a subcontractor, or employees of either disclose any information that disrupts or harms the Government's operations or activities, then the Government retains the right to exclude any employee from performance of duties under this contract. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract.

By way of example, personnel shall not sketch or take photos of government facilities or activities, unless related to service to be provided. All government paper products and removable digital storage material that is received, generated, or stored during the contract will be destroyed completely when no longer needed to preclude recognition of information.

1.6.20.3 Information Assurance (IA) Training: Reserved

1.6.20.4 Information Assurance (IA)/Information Technology (IT) Training : Reserved

1.6.20.5 Threat Awareness Reporting Program (TARP Training): Reserved

1.6.20.6 WATCH Training: Reserved

1.6.20.7 OPSEC Training: Reserved

1.6.21 Overseas Training Requirements: Reserved

1.6.21.1 Antiterrorism (AT) Awareness Training for Contractor Personnel Traveling: Reserved http://www.dimoc.mil/resourcess/limitations/

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1.6.21.2 SERE Training: Reserved

1.6.22 Foreign (OCONUS) Requirements : All U.S. citizen or resident, and TCN contractor personnel not normally residing in the USSOUTHCOM AOR, must comply with the training requirements listed in the Foreign Clearance Guide (FCG). Verification of the training shall be made available to the COR or KO upon request. Additionally, they must receive personal security training that includes at a minimum:

(a) Safety and security issues facing employees within the USSOUTHCOM AOR,

(b) Identifies safety and security contingency planning activities, and

(c) Identifies ways to utilize safety and security personnel and other resources appropriately.

1.6.22.1 Theater and Country Clearance Requirements : Reserved

1.6.22.2 Vetting: The Contractor company and all associated sub-contractor companies, must have been vetted by the US Embassy in the country which the contract will be performed. For the purposes of this contract, the company is considered vetted if the company is located in the country which the contract will be performed unless the company has been previously barred from performing services for the Government. If during a previous vetting process the company was barred from performing service for the Government, then that is grounds for termination of the contract. If the company is located outside of the country which the contract will be performed, the company must be vetted by the US Embassy in the country of performance. Vetting be coordinated through the US Embassy's DOD Security Cooperation Office (SCO) in the country of performance. If during any previous vetting process in other countries, the company is found to be barred from performing services for the Government; this finding is grounds for termination of the contract.

1.6.22.3 Installation Access to DOD Facility or Host Nation Installation: Contractor and all subcontractor employees performing services under this contract shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) (U.S. citizen and residents only), and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and areas commander installation/facility access and local security policies and procedures (provided by the COR or KO), and status of forces agreements or other diplomatic agreements.

The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Provost Marshal Office, Director of Emergency Services, Security Office, or host nation equivalent.

1.6.22.4 Host Nation Installation Access with No DOD Facility: Contractor and all associated subcontractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures. The employee performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services, Security Office or the host nation equivalent.

1.6.22.5 Deoxyribonucleic Acid (DNA) Samples: Reserved

1.6.22.6 Medical Travel Requirement: Reserved

1.6.23 Synchronized Pre-deployment and Operational Tracker (SPOT): Reserved

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PART 2 DEFINITIONS & ACRONYMS

2.1 DEFINITIONS AND ACRONYMS:

2.1 Definitions:

2.1.1 Area of Responsibility. The U.S. Southern Command (USSOUTHCOM) area of responsibility (AOR) includes the geographic areas of Antigua and Barbuda, Argentina, Aruba, Barbados, Belize, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands, French Guiana, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mayotte, Montserrat, Nicaragua, Panama, Paraguay, Peru, Saint Barthélemy, Saint Martin, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Saint Maarten, Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, and Venezuela.

2.1.2 Contractor. The total contractor organization or a separate entity of it; such as an affiliate, division, or plant that performs its own purchasing.

2.1.3 Contracting officer (KO). A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

2.1.4 Contracting Officer’s Representative (COR). An individual designated and authorized in writing by the contracting officer to perform specific technical or administrative functions.

2.1.5 Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.6 Deliverable. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.7 Foreign National. A foreign national is not a U.S. citizen. Green card holders are also identified as foreign nationals. A foreign national is further categorized as either a third country national or a local national based on the person’s citizenship and location of performance of duty.

2.1.8 Key Personnel. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the person that is listed in the proposal.

2.1.9 Local National. Local nationals are foreign nationals who are citizens of the country where the performance of duty will occur.

20.1.10 Performance Work Statement (PWS). A statement of work for performance-based acquisitions that describes the required results in clear, specific, and objective terms with measurable outcomes.

2.1.11 Physical Security. Protection of the perimeter area, government property, and assets that prevent the loss or damage of Government property.

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2.1.12 Quality Assurance. The various functions, including inspection, performed by the government to determine whether a Contractor has fulfilled the contract obligations pertaining to quality and quantity.

2.1.13 Quality Assurance Surveillance Plan (QASP). A plan describing how the agency will survey, observe, test, sample, evaluate and document the Contractor’s performance in meeting critical performance standards identified in the contract.

2.1.14 Quality Control (QC). Tasks performed by the Contractor to improve the quality of the organization’s output.

2.1.15Shall. An imperative command has a duty to or is required to. Denotes that a regulation must be followed unless the contracting officer has obtained a deviation.

2.1.16 Subcontractor. Any supplier, distributor, vendor, or firm that furnishes supplies or services to or for a prime contractor or another subcontractor.

2.1.17 Third Country National. Third country nationals are foreign nationals who are not citizens of the country where the performance of duty will occur.

2.1.18 Workday. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.19 Work Week. Monday through Friday, unless specified otherwise.

2.2. Acronyms:

AFFSSIR Armed Forces Repository of Specimen Samples ALMS Army Learning Management System ANSI American National Standards Institute AOR Area of Responsibility AR Army Regulation ATCTS Army Training Certification Tracking System

AT Anti-Terrorism CAC Common Access Card CFR Code of Federal Regulations CI Counterintelligence CLIN Contract Line Item Number CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative DD Form 254 Department of Defense Contract Security Requirement List DNA Deoxyribonucleic Acid (DNA) DOD Department of Defense FN Foreign National DODD Department of Defense Directive DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FN Foreign National DODD Department of Defense Directive

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DODI Department of Defense Instruction FAR Federal Acquisition Regulation FHP Force Health Protection FCG Foreign Clearance Guide FY Fiscal Year

GFE Government Furnished Equipment GFP Government Furnished Property GFS Government Furnished Services IA Information Assurance IAW In Accordance With IT Information Technology JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer LN Local National LOA Letter of Authorization

NCIC-III National Crime Information Center Interstate Identification Index NIST National Institute of Standards and Technology ODC Other Direct Costs OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs OSHA Occupational Safety and Health Administration OPSEC Operation Security PIPO Phase In/Phase Out PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QCP Quality Control Program RA Requiring Activity SCR Service Contract Reporting SOP Standard Operating Procedures SPOT Synchronized Redeployment and Operational Tracker TCN Third Country National TE Technical Exhibit TSDB Terrorist Screening Data Base U.S.C. United States Code USSOUTHCOM United States Southern Command

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PART 3

Government Furnished Equipment (GFE), Government Furnished Property (GFP), and Government

Furnished Services (GFS)

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Services: The government will provide Spanish Instructor to teach Spanish Language.

3.2 Facilities: The Government will provide the classroom with chairs, student desk, white board, standalone computer, web camara, dry eraser, and whiteboard cleaner and Sanish textbook to authorized personnel as specified in part 5 of this PWS.

3.3 Utilities: The Government will provide a classroom. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the faucets, turning off lights, and powering off equipment at the end of the workday.

3.4 Equipment: The Government will provide a copier machine to reproduce class material, and homework as necessary.

3.4.1 For all issued GPF for this contract.: Reserved

3.5 Materials: The Government will make available a Spanish textbook to each of the student. Student must return the Spanish book at the end of each module.

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PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4.0 CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2 Facility Security Clearance: Reserved

4.3 Materials: Class syllabus. The Contractor shall provide class syllabus to the student the first day of each module. Syllabus must be reviewed and approved by the Education Services Specialist COR one week after the contract is awarded.

4.4 Equipment: Reserved

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PART 5

SPECIFIC TASKS

5.1 Basic Services. The contractor shall provide services for eight modules of conversational Spanish language instruction for a total of fifty-four hour each module, at the Soto Cano AB as part of the local language Program. Spanish instruction must include from Basic to Intermediate/advance level. The Contractor services shall be made available to active to duty and authorized Civilians. Delivery of services will not be called for unless at least 8 students have enrolled in the course, not to exceed to maximum of 30 full students. Contractor shall accomplish the following in conjunction with the specific contract services detailed herein:

5.1.1 Provide an overview of Spanish language grammar as well as conversational skill to military and authorized civilians assigned to the Soto Cano AB. AQL- 100% Compliant.

5.1.2 Provide class syllabus to include all topics for conversational level according to the textbook provided by the Education Center Government Representative (GR). AQL- 100% Compliant.

5.1.3 Report immediately any serious incident (e.g., accidents, classroom furniture damage) to the Government Representative (GR) assigned by the Government. AQL- 100% Compliant.

5.1.4 File and secure all documents in their proper location, by the end of each day and do not leave personal items in the classroom. AQL- 100% Compliant.

5.1.5 Contractor shall not remove any government material, document, confidential or routine, from the Education Center building. AQL- 100% Compliant.

5.2. Task Heading. The contractor shall provide all the necessary services and materials, except as otherwise provided for in this contract, to conduct Conversational Spanish language instruction services. AQL- 100% Compliant.

5.2.1 Maintain a neat, well-groomed appearance at the times. Dress is office professional or office casual attire. AQL- 100% Compliant.

5.2.2 Wear a name tag (provided at Contractor cost) identifying her/himself as a Contractor.

AQL-100% Compliant.

5.2.3 Clean the whiteboard at the end of the class and do not leave personal items in the classroom.

5.2.4 Maintain records on each class, by having students sign in for each class session, and sign for loaner books/material on the first day of class. AQL- 100% Compliant.

5.2.5 Turn in a roster of class attendance to the education Officer, or Government Representative (GRT) at the end of the first week, to be used as the official enrollment roster and support document for the completion of the 54 hours of the module. AQL- 100% Compliant.

5.2.6 Be responsible for providing homework and assessments to students unable to be present in each class during specific module, due to mission or work shift. Assignments must be submitted to Government Representative for review and approval. AQL- 100% Compliant.

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5.2.7 Report to the Education Office no later than the fifth week of class the name of student that will graduate and receive a Certificate of completion (DA form 87), sign by Army Support Activity Commander. AQL- 100% Compliant.

5.2.8 Maintain records to show the actual dates that services were performed. A copy of the Contract’s invoice reflecting the actual dates of instruction will be turned in to the Education Officer or Government Representative (GR) no later than two days after completion of the course.

AQL- 100% Compliant.

5.2.10 Be responsible for collecting from all students text book and material checked out at the beginning of the course, before any certificate of completion is awarded. The contractor is responsible for safeguarding all books, reports and other material in the classroom, during the class. AQL- 100% Compliant.

5.2.11 Ensure that all materials used for classes are approved by GR. The only exceptions shall be those material (newspapers and magazines) which are considered necessary for use by the Contractor to conduct the instruction.

5.2.12 Be in the classroom at least 10 minutes prior to the start of each class. The contractor is responsible for all copying of required class material and shall schedule with education staff for reserved time needed on the copying machine, at least one week before class material is needed. Contractor is authorized to use the government printer to reproduce or make copies of class material. AQL- 100% Compliant.

5.2.13 Adhere to the dates, schedules, times, and location of class session, without altering anything prior to the conjunction with the specific contract services detailed herein: AQL- 100% Compliant.

5.2.14 Contractor is responsible to have a substitute teacher in case of absence due to emergency related with health condition that does not allow the contractor to physical provide the service. He must inform the Education Services Specialist/ COR and KO. AQL- 100% Compliant.

5.2.15 Contractor further represents that all educational material utilized in the Course shall not violate, infringe, or impede the legal or equitable rights of any person. Lessons/conversations shall contain nothing of such a nature that could be reasonable considered scandalous, defamatory, or obscene. Contractor will show appropriate behavior, he/she will not use derogatory sexual language or make discriminatory racial comments.

AQL- 100% Compliant.

5.2.16 Contractor shall satisfy the learning objectives set by the Contract, to conduct Conversational Spanish Language Instruction Services; To apply continuously oral and written evaluation during the course. To receive satisfactory evaluations by students attending the Course. AQL- 100% Compliant.

5.2.17 Contractor shall accept suggestions or recommendations by GR to improve teaching services.

AQL- 100% Compliant.

5.3 Service Contract Reporting (SCR): The contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the USSOUTHCOM via a secure data collection site.

Page 16 of 23 410th Ver 1 2023-10

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 30 of each calendar year using http://sam.gov.

http://sam.gov/

Page 17 of 23 410th Ver 1 2023-10

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1 The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures.

6.1.1 DOD Commercial Use of Imagery Guidelines

6.1.2 AR 190-13, The Army Physical Security Program

6.1.3 Army Directive 2014-05, Policy and Implementation Procedures for CAC Credentialing Access for Uncleared Contractors

6.1.4 DOD 5220.22-M, National Industrial Security Program Operating Manual

6.1.5 Defense Federal Acquisition Regulation Supplement (DFARS)

6.1.6 Joint Travel Regulation (JTR)

6.1.7 AR 735-5, Policies and Procedures for Property Accountability

6.1.8 DODD 8570.01, Information Assurance Training Certification and Workforce Management

6.1.9 DOD 8570.01-M, Information Assurance Workforce Improvement Program

6.1.10 AR 25-2, Information Assurance

6.1.11 DODI 3020.41, Contractor Personnel Authorized to Accompany the U.S. Armed Forces

6.1.12 USSOUTHCOM SC Regulation 40-501, Medical Suitability Screening Regulation

6.1.13 DODI 2000.16 DoD Antiterrorism (AT) Program

Page 18 of 23 410th Ver 1 2023-10

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1 Attachments:

7.1.1 Attachment 1 – Performance Requirements Summary

7.1.2 Attachment 2 – Deliverables Forms and Documents

7.1.3 Attachment 3- Technical Exhibit 3 – Class Schedule

7.2 Technical Exhibits:

7.2.1 Technical Exhibit A – Estimated Workload Data

Page 19 of 23 410th Ver 1 2023-10

ATTACHMENT 1

Performance Requirements Summary The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The standard should relate to timeliness, quality, or quantity (metrics) of service required by the Contractor is stated in the PWS verbiage. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Performance Objective

(The Service required— usually a shall statement)

Standard Performance Threshold (This is the maximum error rate. It could possibly be “Zero deviation from standard”)

% Deduction from monthly invoice for not meeting Performance

Standards

1. Combating Trafficking in Persons FAR 52.222- 50 c

The Contractor shall Notify its employees of

a. The United States Government's zero tolerance policy described in paragraph.

(b) of this clause

The actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment.

100% Compliance

Example: 5% of total monthly price will be deducted

2. Service Contract Reporting PWS para. 5.3 and

CLINS

The Contractor shall completely fill in all the information in the format at the following web address http://sam.gov . The contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported

100% Compliance

Example: 5% of CLINS total monthly price will be deducted http://sam.gov/

Page 20 of 23 410th Ver 1 2023-10 by 31 October of each calendar year. If contract period of performance ends prior to September 30, the contractor has 30 days from end date of the contract to complete the SCR requirement. (as applicable)

PRS # 1.

a. PWS para 5.1; 5.1.1;

5.1.2 Specific Task

The contractor shall provide services for eight modules of conversational Spanish language instruction for a total of fifty-four hour each module, at the Soto Cano AB as part of the local Language Program. Spanish instruction must include from Basic to Intermediate/advance level. The Contractor services shall be made available to active to duty and authorized civilians. Delivery of services will not be called for unless at least 8 students have enrolled in the course, not to exceed to maximum of 30 fulltime students.

100% Compliance

Withholding 10% for each invoice until performance is in compliance

PRS# 1

Para 5.1.1 Provide an overview of Spanish language grammas as well as conversational skill to military and authorized civilians assigned to the Soto Cano Air Base.

100% Compliance

Withholding 10% for each invoice until performance is in compliance

PRS# 1

Para 5.1.2 Provide class syllabus to include all topics for conversational level according to the textbook provided by the Education Center Services Specialist (Mr. Cledia Mejia).

100% Compliance Withholding 10% for each invoice until performance is in compliance

ATTACHMENT 2

Deliverables Schedule

Deliverable Frequency # of Copies Medium/Format Submit To

Invoice PWS para. 7.1 Attachments PWS para 5.2.7

At the end of each module or at least two days after.

1 original, by the end of every module

Paper (hard copy), digital in MS word.

Education Center GR/Education Services Specialist ATTN: POC: Cledia Mejia

Quality Control Plan PWS para 1.6.1.1

Within 30 days contract is awarded

2 copies and one original.

Original: Education Center, Copy 1:

Contractor Copy 2: KO

Paper hard copy or electronic.

Education Center, E018, GR/Education Services Specialist Cledia Mejia

APO AA 34042,

DSN 684-4999

EMAIL

cledia.m.mejia2.ln @mail.mil

Class attendance roster PWS para 5.2.5

At least two days after the end of each module

Same as above

Electronic version or hard copy paper copy of Student attendance roster, final report with passing score for the issue of DA 87, certificate of completion for the 54hrs.

Same as above

End of class report PWS para. 5.2.6

At the fifth week of each module.

Same as above Same as above Same as above.

Page

ATTACHMENT 3

TECHNICAL EXHIBIT 3

CONVERSATIONAL BASIC AND INTERMEDIATE LEEVEL SCHEDULE

COURSE NO. COURSE DATE

1 01 Jun 2026 – 09 Jul 2026 (B) 2 20 Jul 2026 – 27 Aug 2026 (I) 3 08 Sep 2026 – 15 Oct 2026 (B) 4 19 Oct 2026 – 25 Nov 2026 (I) 5 01 Dec 2026 – 14 Jan 2027 (B) 6 25 Jan 2027 – 04 Mar 2027 (I) 7 15 Mar 2027 – 21 Apr 2027 (B) 8 26 Apr 2027 – 03 Jun 2027 (I)

B = Basic Level I = Intermediate Level

NOTE: SCHEDULE SUBJET TO CHANGE, MISSION REQUIREMENT.

Page

TECHNICAL EXHIBIT A

Estimated Workload Data

ITEM NAME

ESTIMATED QUANTITY

1 Spanish class instructions (8 modules) Hours 432

Page