Performance Work Statement (PWS) Garrison Laundry Services.pdf
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- Attached to
- Garrison Project Laundry Services
- Solicitation number
- W9128F26QA027
About this file
This is a Performance Work Statement (PWS) for laundry services at the U.S. Army Corps of Engineers Garrison Project/Lake Sakakawea in Riverdale, North Dakota. The contractor shall provide all labor, equipment, supplies, facilities, transportation, and services necessary to launder rugs, mop heads, and shop rags for three Government facilities: the Administration Building, Outside Maintenance Facility, and Power Plant. Services are required once every two weeks, with the contractor removing soiled items and delivering clean replacements to their original locations. The contract is a firm fixed price arrangement with unit pricing per building lot, and all costs including pickup and delivery must be included in the quoted price. The contractor must furnish all supplies and equipment; the Government provides only facility access and instructions on item pickup and drop-off locations.
The performance period consists of one base year (16 March 2026 to 15 March 2027) and four optional one-year extension periods. Key performance standards require items to be thoroughly cleaned with no visible stains or contamination, with no more than one complaint per month for soiled items, no more than two complaints annually for items not in designated locations, and no more than two complaints annually for incorrect quantities. The contractor must complete delivery tickets per DFARS requirements, check in with designated Government employees at each facility, and provide an initial list of verified/eligible employees within three business days of award. All contract personnel must complete security training within 30 days of award, including AT Level I training, suspicious activity reporting training, and E-Verify employment eligibility verification. The contractor is responsible for identifying and removing missing items at no additional cost by the next scheduled delivery and must reschedule deliveries within two business days if inclement weather prevents safe delivery.
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Other files
| File | Type | Posted |
|---|---|---|
| Solicitation - W9128F26QA027.pdf | ||
| Garrison Laundry Services Price Schedule.pdf | ||
| WD 2015-5383 REV 27 12.03.2025.pdf |
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PERFORMANCE WORK STATEMENT (PWS)
LAUNDRY SERVICES
UNITED STATES ARMY CORPS OF ENGINEERS
GARRISON PROJECT/LAKE SAKAKAWEA
201 FIRST STREET
RIVERDALE, NORTH DAKOTA 58565
Part 1
General Information
1. GENERAL: This is a non-personnel service contract to provide all labor, service, equipment, and transportation to provide laundering service for the US Army Corps of Engineers - Garrison Project. The
Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction: The contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personnel services necessary to perform laundering services for the Garrison Project as defined in this Performance Work Statement.
The contractor shall perform to the standards in this contract.
1.2 Background: The Garrison Project contains the Administration Building, Outside Maintenance
Facility, and Power Plant Facility from which laundering of rugs, rags, and other janitorial supplies are required.
1.3 Objectives: Contractor shall provide safe, careful, and efficient operations of all equipment and protection of property under the direction of the COR.
1.4 Scope: The contractor shall provide laundering services for the Garrison Project facilities. Services include providing and routinely washing area rugs for the Administration Building, Outside Maintenance
Facility, and the Power Plant. In addition, contractor shall provide and routinely wash janitorial supplies such as wet mop heads and dry mop heads for the Administration Building, Outside Maintenance Facility, and Power Plant. Contractor shall also provide and wash shop rags for the Outside Maintenance Facility.
The contractor shall perform these tasks and visit the project once every two weeks to change out the laundered supplies. Contractors are encouraged to include alternate scheduling methods that would typically be conducted in the commercial marketplace to meet the needs associated with this requirement.
Previous history and market research have shown that a set schedule, as stated herein, is common practice, and will be relied upon as the schedule unless the Government agrees to change the terms.
1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years. The Period of Performance reads as follows:
Base Year 16 March 2026 to 15 March 2027
Option Year I 16 March 2027 to 15 March 2028
Option Year II 16 March 2028 to 15 March 2029
Option Year III 16 March 2029 to 15 March 2030
Option Year IV 16 March 2030 to 15 March 2031
1.6 General Information
1.6.1 Quality Control: The Government shall rely on contractors’ existing quality control system to ensure services are performed in accordance with this contract, and as a substitute for Government inspection and testing before PWS. The contractor shall ensure their existing plan contains procedures to identify, prevent, and ensure non-reoccurrence of defective services. Any in-process inspection by the Government shall be conducted in a manner consistent with commercial practice.
1.6.2 Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).
1.6.3 Recognized Holidays: The Contractor is not required to perform services on these Government recognized holidays.
New Year’s Day
Martin Luther King Jr.’s Birthday
President’s Day
Memorial Day
Juneteenth National Independence Day
Independence Day
Labor Day
Columbus Day
Veteran’s Day
Thanksgiving Day
Christmas Day
If a scheduled delivery date falls on one of these holidays, the delivery date shall be moved to the day before or day after the holiday that falls within regular business hours.
1.6.4 Hours of Operation: The contractor is responsible for conducting business, between the hours of 7:00
AM and 3:00 PM Central Time Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.
1.6.5 Place of Performance: The work to be performed under this contract will be performed at:
Administration Building, 201 1st Street, Riverdale, ND 58565
Maintenance Facility, 528 Hatchery Road, Riverdale, ND 58565
Power Plant, 597 Garrison Dam Road, Riverdale, ND 58565
1.6.6 Type of Contract: The government will award a Firm Fixed Price contract resulting from this solicitation to the responsible offeror whose quote conforms to the solicitation that is the most advantageous to the Government. Bids will be evaluated based on the lowest combined cost on the bid schedule provided. In accordance with DFARS 252.237-7012, the contractor shall include unit prices for each item in a lot. A lot will be defined per project building where service is to be provided. Unit prices shall include all costs to the Government of providing the services, including pickup and delivery charges
1.6.6.1 Subcontracting: All subcontracting must be approved by the Contracting Officer (KO) prior to commencing services.
1.6.7 General security requirements and guidance: The security requirements described below apply to all contract personnel (including employees of the prime Contractor (“Contractor”) and all subcontractor employees) supporting the performance requirements of this contract. The Contractor is responsible for compliance with these security requirements. Questions regarding security matters shall be addressed to the designated Government representative (e.g., Contracting Officer Representative (COR), Requiring Activity
(RA) representative, or Contracting Officer (if a COR or other RA representative is not appointed).
Contract personnel are critical to the overall security and safety of US Army Corps of Engineers (USACE) installations, facilities and activities, and security awareness training contributes to those efforts. The
Department of Defense (DoD) and Army security training requirements specified below, if applicable, are performance requirements; all applicable contract personnel shall complete initial training within 30 days of contract award or the date new contract personnel begin performance on the contract. Within five business days from the completion of training, the Contractor shall provide written documentation (e.g., email or memorandum) to the Government representative. The documentation shall include the names of contract personnel trained and which training they completed; the Contractor shall maintain training records as part of the contract files and be prepared to provide copies of training certificates to the
Government representative. Contractor personnel and vehicles are subject to search when entering federal installations. Additionally, all contract personnel shall comply with Force Protection Condition (FPCON) measures, Random Antiterrorism Measures (commonly referred to as “RAMs”), and Health Protection
Condition (HPCON) measures. The Contractor is responsible for meeting performance requirements during elevated FPCON and/or HPCON levels in accordance with applicable RA plans and procedures – this includes identifying mission essential and non-mission essential personnel. In addition to the changes otherwise authorized by the changes clause of this contract, should the FPCON or HPCON levels at any individual facility or installation change, the Government may implement security changes that affect contract personnel. The Contractor shall ensure all contract personnel are aware of their security responsibilities, including any site-specific requirements identified in local policies or procedures.
1.6.7.1 Antiterrorism (AT) Level I training: All contract personnel requiring routine access to Army installations, facilities, and controlled access areas, or requiring network access shall complete initial and annual refresher AT Level I awareness training. Online AT Level I awareness training is available at https://jkodirect.jten.mil/ (website subject to change).
1.6.7.2 Physical security and access control requirements: All contract personnel requiring physical access to a federal installation or facility shall comply with the access control procedures of that location. Contract personnel requiring unescorted access to meet contract performance requirements on a DoD installation in the US shall be vetted by the installation/facility Provost Marshal/Directorate of Emergency
Services/Security Office using the National Crime Information Center–Interstate Identification Index
(commonly referred to as “NCIC-III”) and Terrorist Screening Database (commonly referred to as
“TSDB”). Contract personnel shall comply with all personal identity verification requirements specified in installation/facility policies and procedures. Contract personnel who do not meet requirements for unescorted access to USACE facilities shall coordinate escorted access with the Government representative, as needed. Contract personnel who receive keys, access cards, or lock combinations that provide access to government-owned property shall comply with key and lock control procedures of the
RA.
1.6.7.3 Suspicious Activity Reporting training (e.g. iWATCH, CorpsWatch, or See Something, Say
Something): All contract personnel shall receive initial and annual refresher training from the RA representative on the local suspicious activity reporting program. This locally developed training provides contract personnel with general information on suspicious behavior, and guidance on reporting suspicious activity to the project manager, security representative or law enforcement entity.
1.6.7.4 Escorting in classified and/or sensitive areas: In accordance with applicable regulations, all contract personnel who do not possess the appropriate security clearance or access privileges will be escorted in areas where they may be exposed to classified information or operations, sensitive information or activities, or restricted areas.
1.6.7.5 Pre-screen candidates using E-Verify Program: Contractors shall comply with the requirements set forth in FAR clause 52.222-54 Employment Eligibility Verification and FAR Subpart 22.18 in using the E-
Verify Program at (https://www.e-verify.gov/) (website subject to change) to meet the contract employment eligibility requirements. Contractors are encouraged to cooperate with Federal and State agencies responsible for enforcing labor requirements to include eligibility for employment under United States immigration laws in accordance with FAR 22.102-1(a). An initial list of verified/eligible candidates shall be provided to the COR no later than three business days after the initial contract award. When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility
Verification, and submit it to the Contracting Officer to become part of the official contract file.
1.6.7.6 Key Control: The Contractor will not be issued any keys or access cards to the Government Facilities.
The Administration Building, and Outside Maintenance Facility will be manned by Government personnel during normal working hours. The Contractor will have to use the communication pedestals at the main gate and front door of the Power Plant to request access from the control room operator of the plant each time the facility is accessed.
https://jkodirect.jten.mil/
1.6.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with
Federal Acquisition Regulation Subpart 42.5. The conferences will be conducted in-person at the Garrison
Dam Administration Building. The contracting officer, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the contracting officer will apprise the contractor of how the
Government views the contractor's performance and the contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.
These meetings shall be at no additional cost to the government.
1.6.9 Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies; coordinate availability of Government furnished property; and provide site entry of Contractor personnel. A letter of designation issued to the
COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially regarding changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.10 Key Personnel: The following personnel are considered key personnel by the government:
Contractor, Contract Manager, and Alternate Contract Manager. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between the hours of 8:00 AM to 3:00 PM central time, Monday through Friday except Federal holidays or when the government facility is closed for administrative reasons.
1.6.11 Identification of Contractor Employees: All contract personnel attending meetings and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are
Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.6.12 Employee Conduct: All contract employees shall always conduct themselves in a proper manner. The contractor and his/her employees shall not consume alcoholic beverages or uncontrolled substances while on duty. The contractor expressly agrees to remove from the site any individual whose continued employment is deemed by the QAR to be contrary to the best interests of the U.S. Army Corps of Engineers. The CO or QAR may require the contractor to immediately remove from the work site any employee of the contractor who is incompetent, or endangers persons or property or whose physical or mental condition is such that it would impair the employee’s ability to satisfactorily perform the work, or whose actions are deemed distracting to facility employees. Notification to the contractor shall be promptly made in writing if time and circumstances permit. Otherwise, notification shall be telephonic and shall be confirmed in writing as soon as possible. No such removal, however, will reduce the contractors’ obligation to perform all work required under this contract and immediate replacement shall be made as required.
1.6.13 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent
Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the
Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such
OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.6.14 Invoicing: The items for the Power Plant shall be billed separately from the items supplied to the
Administration Building and Outside Maintenance Facility.
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1. DEFINITIONS:
2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2. CONTRACTING OFFICER. A person with authority to enter, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor if that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.
2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of a product or service shall meet contract requirements.
2.1.11. SUBCONTRACTOR. One that enters a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.
2.2. ACRONYMS:
ACOR Alternate Contracting Officer's Representative
AFARS Army Federal Acquisition Regulation Supplement
AR Army Regulation
CCE Contracting Center of Excellence
CFR Code of Federal Regulations
CONUS Continental United States (excludes Alaska and Hawaii)
COR Contracting Officer Representative
COTR Contracting Officer's Technical Representative
COTS Commercial-Off-the-Shelf
DA Department of the Army
DD250 Department of Defense Form 250 (Receiving Report)
DD254 Department of Defense Contract Security Requirement List
DFARS Defense Federal Acquisition Regulation Supplement
DMDC Defense Manpower Data Center
DOD Department of Defense
FAR Federal Acquisition Regulation
HIPAA Health Insurance Portability and Accountability Act of 1996
KO Contracting Officer
OCI Organizational Conflict of Interest
OCONUS Outside Continental United States (includes Alaska and Hawaii)
ODC Other Direct Costs
PIPO Phase In/Phase Out
POC Point of Contact
PRS Performance Requirements Summary
PWS Performance Work Statement
QA Quality Assurance
QAP Quality Assurance Program
QASP Quality Assurance Surveillance Plan
QC Quality Control
QCP Quality Control Program
TE Technical Exhibit
PART 3
GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES
3. GOVERNMENT FURNISHED ITEMS AND SERVICES:
3.1. Services: The Government will only provide services related to gaining access to the facilities and instruction of where items should be picked up and dropped off.
3.2 Other: The Government will not provide any facilities, utilities, equipment, or materials for the contractor.
PART 4
CONTRACTOR FURNISHED ITEMS AND SERVICES
4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:
4.1 General: The Contractor shall furnish all supplies, equipment, transportation, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.
PART 5
SPECIFIC TASKS
5. Specific Tasks:
5.1. Basic Services. The contractor shall provide laundering services of mats, shop rags, and mop heads for the Garrison Project.
5.2. Required Tasks:
5.2.1 Contractor shall provide laundry services to include mats, shop rags, and mop heads, as described in this contract during one visit every two weeks.
5.2.2 Contractor shall remove and replace the soiled items with clean items free of any detectable chemical residue or dirt such as oil, grease, petroleum products or similar using the contractor’s own labor to the specific location of each item in the Government’s facilities. All mats and mop heads must be replaced in their current locations. Soiled rags will be placed in a Government provided container for the contractor to remove them from.
5.2.3 Contractor shall provide dry and wet mop heads for all locations in this contract. The Government uses 24, 30, and 42-inch dry mop heads. Wet mop heads shall be the typical industry premium quality loop mop heads. Historical quantities of Government usage can be found in Technical
Exhibit 2.
5.2.4 All mats provided by the contractor shall be of the premium brush type mat with the same color and type with variations in size only except where specific conditions require a different product.
In this case the contractor and Government’s COR must agree to the substitution of the new product. The Government requests five (5) additional mats to contain the U.S. Army Corps of
Engineers castle logo. These logo mats must have a design similar to the example provided in
Technical Exhibit 4. After the contract award has been made, the contractor must submit a mat design with the Corps Castle Logo for approval prior to ordering and supplying to the
Government. The rest of the brush mats shall be of the quartz color, red/black speckled, or an approved alternative by the Government’s COR. The contractor shall provide a color sample(s) closest to the Government’s example found in Technical Exhibit 4 within their standard inventory.
One additional mat shall be of an outdoor scraper or comfort flow mat that will remove dirt and debris prior to entering the building. One shall be placed at the side entrance of the Power Plant.
5.2.5 The contractor shall supply the Outside Maintenance Facility with contractor owned rags; and, the contractor shall adjust the inventory of rags so there is not a shortage or large excess during the service interval. These rags shall be the standard 18-inch by 18-inch cotton shop rag. Historically the Outside Maintenance Facility uses approximately five rags per day depending on the season.
These rags shall be delivered in folded bundles.
5.2.6 The industry standard is that inventory is twice the periodic usage (e.g. a shop uses 20 rags weekly, hence the inventory is 40; 20 on hand and the other 20 being cleaned). For the contractor furnished items, this standard shall be followed for the estimated usage contained in this PWS, unless a comparable standard is proposed and accepted by the Government.
5.2.7 As prescribed in DFARS 252.237-7016, the contractor shall complete delivery tickets in the number of copies required and, in the form, approved by the Contracting Officer, when it receives the articles to be serviced. The contractor shall include one copy of each delivery ticket with its invoice for payment. The contractor must check in with an appointed Government employee at each of the three Government locations prior to leaving. Those employee contacts are listed below.
The contractor shall at the time of pickup, sign the delivery ticket for the items being picked up and such signature shall constitute an agreement to the Government’s count, unless specific exception is taken. The Government will retain a copy of the form.
Administration Building
Alyssa Weigel
701-654-7762
Outside Maintenance Facility
Dwaine Helmers
701-654-7743
Power Plant
Adam Johnson
701-654-7711
5.2.10 In accordance with DFARS 252.237-7012, the contractor shall include unit prices for each item in a lot. A lot will be defined per project building where service is to be provided. Unit prices shall include all costs to the Government of providing the services, including pickup and delivery charges.
5.2.11 Missing Items - The contractor shall by the next scheduled delivery date, at no additional cost to the Government, deliver any items missing from the previous delivery. The contractor shall reimburse the Government for any unreturned items on the current month’s invoice.
Reimbursement shall be in accordance with Contract Clause DFARS 252.237-7014, “Loss or
Damage (Count of Articles).”
5.2.12 Inclement Weather – If a scheduled delivery date falls upon a day of inclement weather, it is the
Contractor’s responsibility to determine if the delivery can be made safely or requires rescheduling. If conditions warrant, the Contractor shall notify the COR of the delivery status and shall reschedule the delivery within 2 business days.
PART 6
APPLICABLE PUBLICATIONS
6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)
6.1. The Contractor shall follow all safety requirements detailed in the applicable USACE Engineering
Manual (EM) 385-1-1 (USACE – Safety and Health Requirements Manual), dated March 2024;
https://www.publications.usace.army.mil/Portals/76/EM%20385-1-
1%20_EFFECTIVE%2015%20March%202024.pdf https://www.publications.usace.army.mil/Portals/76/EM%20385-1-https://www.publications.usace.army.mil/Portals/76/EM%20385-1-
PART 7
ATTACHMENT/TECHNICAL EXHIBIT LISTING
7. Attachment/Technical Exhibit List:
7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary
7.3 Attachment 3/Technical Exhibit 2 – Estimated Workload Data
7.4 Attachment 4/Technical Exhibit 3 – Color Sample Examples
7.5 Attachment 5/Technical Exhibit 4 – Project Location Map
TECHNICAL EXHIBIT 1
Performance Requirements Summary
The contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.
Performance Objective
Standard Performance Threshold
Method of
Surveillance
PRS # 1.
All items delivered clean and serviceable
Items shall be thoroughly cleaned with no visible stains and shall not contaminate the
Government’s facilities with foreign debris during use.
No more than one complaint from a USACE employee or subcontractor of a cleaned item being soiled per month.
Validated customer complaint received by
COR.
PRS # 2
Deliveries/Pickups
Deliveries and pickups made on the scheduled delivery/pickup dates. Items shall be placed in same location the similar items were removed from.
No more than two complaints from USACE employees or subcontractors of a cleaned item not being in its designated location within the service year.
Validated customer complaint received by
COR.
PRS # 3
Correct Quantities Delivered
Correct quantities of rags, mops, and mats delivered. All items taken on the previous visit must be returned the next subsequent visit.
No more than two complaints from USACE employees within the service year.
Validated customer complaint received by
COR.
TECHNICAL EXHIBIT 2
ESTIMATED WORKLOAD DATA
The historically used items and quantities are listed below for a two-week period (10 business days).
Quantities listed below are the current usage quantities and are not inclusive of the entire inventory required for this contract.
Administration Building
Item No. Description Qty.
01 24” Dust Mop 2
03 42” Dust Mop 3
04 Wet Mop 6
12 3’x5’ Brush Mat 4
13 4’x6’ Brush Mat 11
14 4’x8’ Brush Mat 2
15 3’x10’ Brush Mat 1
16 4’x8’ Corps Logo Mat 3
Maintenance Facility
02 30” Dust Mop 1
03 42” Dust Mop 2
04 Wet Mop 4
06 Contractor’s Shop Rags 50
13 4’x6’ Brush Mat 2
14 4’x8’ Brush Mat 5
Power Plant
03 42” Dust Mop 9
11 2’x3’ Brush Mat 2
12 3’x5’ Bush Mat 7
13 4’x6’ Brush Mat 13
15 3’x10’ Brush Mat 2
16 4’x8’ Corps Logo Mat 1
17 3’x5’ Outdoor Scraper Mat 3
TECHNICAL EXHIBIT 3
COLOR SAMPLES
Brush Mat Color Example or
Quartz Color Red Speckled
Corps Logo Design
TECHNICAL EXHIBIT 4 – LOCATION MAP
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