Performance Work Statement (PWS).pdf

PERFORMANCE WORK STATEMENT (PWS)

Telephone Network Consulting Support Services

Marine Corps Support Facility Blount Island

Part 1

General Information

1. GENERAL:

1.1 Description of Services/Introduction: The Contractor shall provide information technology support services, inclusive of providing coordination and support on telecommunications infrastructure, assisting the Government with planning future requirements, and administrative management at Marine Corps

Support Facility, Blount Island (MCSF-BI). The office site is located at 5880 Channel View Boulevard, Jacksonville, Florida 32226-3404.

1.2 Background: MCSF-BI Telecommunications Officer responsibilities include the operational programming of a government owned telephone switch, network cabling and inside/outside cable plant. It is essential that all infrastructure be documented according to Marine Corps and Building Industry

Consulting Services International (BICSI) standards to assist in troubleshooting issues in the future. This contract will support the identification and documentation of telecommunications infrastructure within

MCSF-BI Area of Responsibility (AOR).

1.3 Scope The contract will be to provide Information and Communications Technology (ICT) support services on Government owned telecommunications infrastructure.

Blount Island Command’s S-6 shop is responsible for the day-to-day management and administration of base ICT services. This contract is in support of these functions.

1.4 Deliverables: MCSF-BI houses over 62 Buildings, as well other portable facilities (trailers, make shift tents etc.).

1.4.1 The contractor will coordinate with the government in the documentation of buildings and portable facilities telecommunication infrastructure.

1.4.1.1 The contractor will complete the documentation of the remaining 45 buildings with a of a minimum of 11 buildings per year for 4 years.

1.4.1.2 The building sequence will be provided by the government.

1.4.2 The contractor will provide detailed knowledge and technical support so that GIS/AutoCAD drawings can be documented within our Installation Division.

1.4.3 The contractor shall ensure that all inside and outside plant cabling is identified, documented and labeled in each building/portable facility.

1.4.4 The contractor shall provide troubleshooting, new installs, upgrades, and locates on a daily basis as needed.

1.4.5 The contractor will supply all materials as requested by the Government to maintain the current infrastructure to include but not limited to network cards, face plates, network jacks, Cat-6, and fiber runs within the buildings.

1.4.6 Contractor will also provide afterhours outages services up to 6 times per contract as needed. The

Contracting Officer, COR and S6 Director will be the only persons to determine an emergency.

Afterhours is 1600-0700 and weekends.

1.5 Period of Performance: The period of performance shall be one base year and three one year option years.

1.6 General Information:

1.6.1 Quality Control. The contractor will coordinate with the government to ensure and maintain an effective quality control program to ensure services are performed in accordance with commercial and government industry standards. The contractor will assist with the development and implementation procedures to identify, prevent, and ensure non-recurrence of defective services

1.6.2 Recognized Holidays.

New Year’s Day Labor Day

Martin Luther King Jr.’s Birthday Columbus Day

President’s Day Veteran’s Day

Memorial Day Thanksgiving Day

Independence Day Christmas Day

1.6.3 Hours of Operation. The contractor is responsible for conducting business, between the hours of

0630 - 1800 Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1.6.4 Place of Performance. The work to be performed under this contract will be performed at Marine

Corps Support Facility Blount Island, (MCSF-BI) Jacksonville, FL.

1.6.5 Type of Contract. The Government will award a Firm Fixed Price Contract.

1.6.6 Personnel and Information Security

1.6.6.1 Governing Security Directives and Policies. The contractor shall comply with DoD Directive

5220.22-M (National Industrial Security Program Operating Manual (NISPOM)), SECNAV M-5510.36

(Department of the Navy Information Security Program), SECNAVINST 5510.30C (Department of the

Navy Personnel Security Program), MCO 5510.18B (United States Marine Corps Information and

Personnel Security Program), and adhere to all Blount Island Command and Marine Corps Support Facility

- Blount Island security instructions, orders, policies, and directives.

1.6.6.2 General Personnel Security Guidelines. This contract does not require the contractor to possess a

Secret Facility Security Clearance; therefore, DD Form 254 (Contract Security Classification Specification) in not required. Minimal security requirements, as outlined below, will satisfy basic Common Access Card

(CAC) and IT systems access requirements. Should the need arise to obtain a Secret Facility Security

Clearance, the contractor will be required to gain and maintain a favorably adjudicated T3 investigation in accordance with MCO 5510.18B. It is the contractor’s responsibility for submission of security investigations for the performance of their work. The government will have and exercise full and complete control over granting, denying, withholding, or terminating security clearances for the Contractor employees.

1.6.6.3 CAC Requirements. The CAC is a DoD-mandated program affecting military, DoD civilians and eligible contractors. In addition to its use as an ID card, the CAC is expected to provide a variety of functional capabilities such as access to buildings and facilities, and secure access to government computer systems and networks. CACs shall by all personnel who meet one or both of the following criteria:

• Require local access to DoD computer networks and systems in either the unclassified environment; or the classified environment where authorized by governing security directives.

• Perform work which requires the use of a CAC for installation entry control or physical access to facilities and buildings.

In order to meet CAC eligibility criteria, contractors must obtain and maintain a favorably adjudicated

Personnel Security Investigation (PSI). Prior to authorizing a CAC, contractors Joint Personnel

Adjudication System (JPAS) record must indicate a completed and favorably adjudicated PSI or (at a minimum) that a PSI is submitted and accepted at U.S. Office of Management (OPM) with favorable fingerprints. The minimum acceptable investigation is a favorable T1. If the contractor’s open investigation closes and is not favorably adjudicated, the contractor’s CAC will be confiscated.

The contractor shall return all CACs from terminated employees to the government Trusted Agent Security

Manager (TASM).

Blount Island Command Personnel and Information Security Points of Contact:

Lyle Layher

Security Manager

Commercial: 904-696-4749

Email: lyle.layher@usmc.mil

Derrick Williams

Assistant Security Manager

Commercial: 904-696-5056

Email: derrick.williams2@usmc.mil

1.6.6.4. The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

1.6.7 Contractor/Subcontractor Access to MCSF-BI

In order to gain access to the installation, the contractor will comply with requirements outlined in CmdO

5560.1 (Entry Control Procedures) for MCSF-BI badges and vehicle registration. The Contractor shall immediately remove any employee that endangers national security.

1.6.8 CONUS Anti-Terrorism (AT) Considerations

The Contractor shall comply with monthly Random Anti-Terrorism Measures (RAM) as directed by CmdO

3302.1, Marine Corps Support Facility Blount Island Mission Assurance Plan. These RAM, at a minimum, will consist of the random implementation of higher Force Protection Condition (FPCON) measures in consideration of the local terrorist capabilities. Random use of other physical security measures will be used to supplement FPCON measures.

FPCON describes the progressive level of countermeasures in response to a terrorist threat to U.S. military facilities and personnel. FPCON measures are used to deter terrorist attacks on DoD facilities and personnel by:

Varying routines.

Being sensitive to changes in the security atmosphere around DoD facilities and personnel.

The five FPCON levels are defined as follows:

Normal: This condition applies when a general global threat of possible terrorist activity exist and warrants a routine security posture.

Alpha: This condition applies when a general threat of possible terrorist activity against personnel and facilities, the nature, and extent of which are unpredictable.

mailto:lyle.layher@usmc.mil mailto:derrick.williams2@usmc.mil

Bravo: This condition applies when an increased and more predictable threat of terrorist activity exists.

Charlie: This condition applies when an incident occurs or intelligence is received indicating some form of terrorist action or targeting against personnel or facilities is likely.

Delta: This condition applies in the immediate area where a terrorist attack has occurred or when intelligence has been received that a terrorist action against a specific location or person is imminent.

Personnel may be asked to leave the base or not be allowed to enter the base when in elevated FPCONs.

During increased FPCONs, the Contractor and its equipment are subject to search via scheduled spot check or RAMs at any time. Spot checks may also be conducted as RAMs.

1.6.9 Special Qualifications.

1.6.9.1 The Contractor shall assess the test procedures and data for systems, which test the total system to ensure satisfaction of all functional and technical requirements, and associated reports. Analyze configuration management plans, and other materials relative to the application, use, and performance of the systems to include hardware and software.

1.6.9.2 The Contractor shall be required to review technical documentation and Standard Operating

Procedures (SOP) for all applications and hardware referenced in this PWS to ensure compliance with applicable DOD and U.S. Marine Corps Telephone policies.

1.6.10 Travel. No OCONUS travel shall be required to support the requirements of this task.

1.6.11 Contracting Officer Representative (COR). The (COR) is Charles Stichberry, he is the telephone supervisor at MCSF-BI. The COR monitors all technical aspects of the contract and assists in contract administration The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting

Officer and Contractor of any deficiencies; coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.6.12 Identification of Contractor Employees. All contract personnel attending meetings, answering

Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed. All contractor personnel working at Blount Island will be required to obtain and wear badges in the performance of this service.

1.6.13 Organizational Conflict of Interest. Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent

Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the

Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such

OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.7. Work Performed on Marine Corps Installations. The contractor, as a resident of the facility, shall adhere to all rules, orders, regulations, and procedures applicable to residents of the Marine Corps installations where work is to be performed. The following are (although not an all-inclusive list) a listing of the relevant safety guidance that must be adhered to, as applicable, during the performance of the work:

EM 385-1-1, U.S. Army Corps of Engineers Safety and Health Requirements Manual

OPNAVINST 5100.23 (series) Navy Occupational Safety and Health Program Manual

MCO 5100.29 (series) Marine Corps Safety Program

MCO 5100.8, Marine Corps Occupational Safety and Health (OSH) Policy

NAVMC DIR 5100.8, MARCOR OSH Program Manual

Additional safety guidance that must be adhered to during the performance of the contract will be provided to the contractor by modification to the contract.

1.8. Accident/Injury Reporting. Accidents or injuries related to the contractor’s work place or a contract work activity where a person requires treatment from a medical practitioner are reportable to the

Contracting Officer. The contractor shall report all accidents and/or injuries that occur during the performance of this contract within eight (8) hours of the occurrence. The contractor shall submit written notification via electronic mail, coupled with telephonic notification, to the Contracting

Officer and all authorized representatives of the contract, e.g. Contracting Officer Representative, Contracting Officer Technical Representative, or Quality Assurance Representative. The

Contracting Officer or designated representative under the contract shall notify the Installation

Safety Official within four (4) hours of the accident/injury notification. The Installation Safety Official is Mr. Jeff Churchill and he may be contacted by email at jeff.churchill@bic.usmc.mil or by telephone at

(904) 696-5623.

1.9. Enterprise-Wide Contractor Manpower Reporting Application (ECMRA)

The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the work required herein via a secure data collection site. The contractor is required to completely fill in all required data fields using the following web address https://sam.gov/SAM/ .

Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year.

Contractors may direct questions to the help desk, linked at https://sam.gov/SAM/ .

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

mailto:jeff.churchill@bic.usmc.mil https://sam.gov/SAM/ https://sam.gov/SAM/

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE.

2.1.5.1 Provide detailed technical information to the Installation Division for CAD/AUTOCAD

Drawing for designated buildings.

2.1.5.2 ID Fiber runs from building to FDB

2.1.5.3 ID all copper cables from building to buildings

2.1.5.4 Label all fiber runs from buildings to building and through manholes/hand holes.

2.1.5.5 Label all copper cables from building to building and through manholes

2.1.5.6 Label, test Install telephone lines.

2.1.5.7 Install computer lines, test and label.

2.1.5.8 Provide advice for installations and network solutions.

2.1.6. KEY PERSONNEL. Contractor personnel that are required to be used in the performance of a contract by the Key Personnel listed in the PWS.

2.1.7. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.9. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.11. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS: The following are common acronyms used in contract documents and/or Government meetings:

ASR Accountability Systems of Record

AOR Area of Responsibility

APS Authorized Property Systems

BCRD Business Capability Requirements Documents

BIC Blount Island Command

CFR Code of Federal Regulations

CONUS Continental United States (excludes Alaska and Hawaii)

COR Contracting Officer Representative

COTR Contracting Officer's Technical Representative

COTS Commercial-Off-the-Shelf

C&A Certification and Accreditation

DADMS DON Application and Database Management System

DBS Defense Business System

DFARS Defense Federal Acquisition Regulation Supplement

DITPR-DON DoD Information Technology Portfolio Repository Department of the Navy

DOD Department of Defense

FAM Functional Area Manager

FAR Federal Acquisition Regulation

GCSS-MC Global Combat Support System – Marine Corps

HQMC Headquarters Marine Corps

ICT Information and Communications Technology

IRB Investment Review Board

IT Information Technology

I&L Installation and Logistics

ITPRAS Information Technology Procurement and Approval System

IUID Item Unique Identification

KO Contracting Officer

MARCORSYSCOM Marine Corps Systems Command

MCATS Marine Corps Action Tracking System

MCCOG Marine Corps Cyberspace Operations Group

MCHS Marine Corps Common Hardware Suite

MCPIC Marine Corps Prepositioning Information Center

MCSELMS Marine Corps Software Enterprise License Management System

OCI Organizational Conflict of Interest

OCONUS Outside Continental United States (includes Alaska and Hawaii)

ODC Other Direct Costs

OOC Out of Cycle

POC Point of Contact

PRS Performance Requirements Summary

PWS Performance Work Statement

P&R Program and Resources

QA Quality Assurance

QAP Quality Assurance Program

QAR Quality Assurance Representative

QASP Quality Assurance Surveillance Plan

QC Quality Control

QCP Quality Control Program

RFID Radio Frequency Identification

RMF Risk Management Framework

SOP Standard Operating Procedures