PERFORMANCE WORK STATEMENT -G-1 PASS DRAFT JAN 2026.pdf
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- Solicitation number
- PANDTA-24-P-0007880
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This is a Performance Work Statement (PWS) for Professional and Administrative Support Services to be provided to the United States Army Intelligence and Security Command (INSCOM) G-1 and Major Subordinate Commands.
The contract is a non-personal services, Firm Fixed Price-Level of Effort (FFP-LOE) task order arrangement with an anticipated five-year ordering period from May 6, 2026 through May 5, 2031. The contractor must provide all labor, equipment, supervision, and services necessary to deliver professional administrative support across CONUS and OCONUS locations, with core operational hours 0600-1800, Monday through Friday. Key personnel include a Program Manager I and Human Resource Specialist, both considered essential to contract performance. The contractor must possess and maintain a Top Secret facility clearance and all personnel must hold active TS/SCI security clearances based on single scope background investigations. All contractor employees must be U.S. citizens and comply with extensive security, training, and compliance requirements including antiterrorism awareness training, OPSEC, intelligence oversight training, and various other DoD and Army-mandated certifications.
The PWS specifies multiple labor categories including Program Manager I, Executive Administrative Assistant, Human Resource Specialist (Military and Civilian), Administrative Assistant, and Soldier and Family Readiness Support Assistant positions at various duty locations including Fort Belvoir VA, Fort Eisenhower GA, Fort Stewart GA, Aberdeen Proving Ground MD, Fort George G. Meade MD, Fort Bliss TX, Fort Cavazos TX, Goodfellow AFB TX, Charlottesville VA, Schofield Barracks HI, and OCONUS locations in Germany, Italy, and South Korea. The contractor must submit numerous deliverables including a Quality Control Plan within 30 days of award, monthly status reports, technical and financial reports, post-award conference briefings, incident reports, OPSEC procedures, training certificates, property management plans, and surge proposals. Performance standards require 95% accuracy in work products with no more than five errors per employee monthly, 90% on-time task completion, 95% staffing level maintenance, and 95% hiring completion within 30 days.
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| File | Type | Posted |
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| RFI G-1 INSCOM PROFESSIONAL ADMINISTRATIVE SUPPORT SERVICES JAN 2026.pdf |
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PERFORMANCE WORK STATEMENT (PWS)
PROFESSIONAL AND ADMINISTRATIVE SUPPORT SERVICES
UNITED STATES ARMY INTELLIGENCE AND SECURITY COMMAND (INSCOM) G-1,
Part 1 General Information
1. General: This is a non-personal services contract to provide Professional Administrative Support services. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.
1.1 Description of Services/Introduction: The Contractor shall provide all required labor, equipment, supervision, and other items and non-personal services necessary to perform Professional Administrative Support services as defined in this (PWS) except for those items specified as government furnished property and services. The contractor shall perform to the standards of this acquisition.
1.2 Background: INSCOM executes mission command of operational intelligence and security forces;
conducts and synchronizes worldwide multi-discipline and all-source intelligence and security operations;
delivers linguist support and intelligence-related advanced skills training, acquisition support, logistics, communications, and other specialized capabilities in support of Army, Joint, and Coalition Commands and the U.S. Intelligence Community.
1.3 Objectives: The objective of the acquisition is to provide HQ INSCOM and Major Subordinate Command (MSC) with Professional Administrative Support services. The Contractor shall provide all personnel and services, supervision, and other items and non- personal services necessary to perform Professional Administrative Support services as defined in this PWS such as program manager, executive assistant, and human resources specialist.
1.4 Scope: The scope of this acquisition is to provide Professional and Administrative support services to meet the needs of INSCOM. These services will support programs, projects, and initiatives in the INSCOM portfolio.
1.5 Ordering Period: The anticipated ordering period shall be five (5) years. The estimated award date is May 2026. The ordering period(s) of performance reads as follows:
1.5.1 Anticipated Period of Performance: 6 May 2026 – 5 May 2031
1.6 General Information
1.6.1 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s QCP shall be how the Contractor assures that the work complies with the requirements of the agreement. The QCP shall be delivered electronically to the Contracting Officer (KO) and Contracting Officer’s Representative (COR) within 30 calendar days after contract award. On an annual basis or when required by the KO and COR, the QCP shall be updated and submitted electronically to the KO and COR within 5 working days when changes are made.
Deliverable (A001- Quality Control Plan)
1.6.2 Quality Assurance: The Government will evaluate the Contractor’s performance under the resultant agreement in accordance with the Quality Assurance Surveillance Plan (QASP), which will be issues to the Contractor after IDIQ award. This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s). The COR will review documentation reports produced by the Contractor as specified in the QCP to assess the contractor’s performance.
1.6.3 Recognized Holidays
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth Day
1.6.4 Hours of Operation: The contractor is responsible for conducting business between the core hours of 0600-1800 hours, Monday thru Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm fixed price contracts, the contractor will not be reimbursed when the government facility is closed for the above reasons. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.
1.6.4.1 Telework: Telework is authorized on a case-by-case or intermittent basis as approved by the government section supervisor and Contracting Officer’s Representative (COR), in alignment with DoD Instruction 1035.01. Contractors must submit a telework plan to the COR and government section supervisor for approval, detailing the telework schedule, tasks to be performed, and communication methods. They must complete the appropriate telework training as mandated by the DoD at https://www.opm.gov/telework/training/employee-telework-fundamentals/index.htm and have the proper technology, equipment, account/web access, and connectivity to be eligible for telework. Telework shall be conducted during the hours of operation between 0600-1800 hours, unless otherwise approved by the supervisor and COR. Contractor personnel must be available upon reasonable notice for in-person meetings and be reachable via phone, email, or other communication methods during telework hours. Contractors must comply with all Federal and DoD telework policies, including those outlined in the Telework Enhancement Act of 2010 and DoD Instruction 1035.01. At any time, the contract Program Manager may deny telework at their discretion.
1.6.5 Place of Performance: The work to be performed under this contract will be performed at various CONUS and OCONUS locations. Technical Exhibit 3 lists CONUS and OCONUS locations.
1.6.6 Type of Contract: The Government anticipates the award of Firm Fixed Price- Level of Effort (FFP- LOE) Task Order(s).
1.6.7 Security Requirements: The Contractor shall possess and maintain a Top Secret (TS) facility clearance (FCL) at contract award and for the life of the contract. Interim TS FCL clearances are not authorized. Contractor personnel performing work under any task order under this IDIQ must be United States citizens, have an active Department of Defense (DOD) Top Secret with Sensitive Compartmented Information (TS/SCI) security clearance based on a single scope background investigation at task order award, in accordance with DOD 5200.2-R, at time of the proposal submission and must maintain the individual security clearance required for the life of the task order. All personnel assigned to perform Professional Administrative support services must sign a Non-Disclosure Statement. The Government will exercise complete control of the granting, denial, suspension, or termination of security clearances or SCI access for contractor personnel assigned under any awarded task order. Contractors requiring access to Privacy and other sensitive information shall adhere to the Privacy Act of 1974, Title 5 of the USC Section 552a and applicable client agency rules and regulations.
1.6.7.1 Loss or suspension of required security clearance as set forth on the DD Form 254, “Contract Security Classification Specifications”, would result in the Contractor’s inability to perform in accordance with the terms and conditions of this contract. As a result of this failure to perform, the Contractor is subject to termination under the appropriate termination clause herein.
1.6.7.1.1 Physical Security: The contractor shall be responsible for safeguarding all government equipment, information and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured IAW the local Physical Security Standard Operating Procedures.
1.6.7.2 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.
1.6.7.2.1 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.
1.6.7.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.
1.6.7.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.
1.6.7.4 Incident Reporting: The Contractor shall report all mishaps involving any person sustaining injury or illness resulting from Contractor operations and all mishaps involving Government property or equipment damaged by the Contractor to the COR immediately. A written report shall be submitted to the COR within five (5) workdays.
Deliverable A002 - Incident Reports
1.6.7.4(a) The Government has the authority to conduct investigations of all incidents (including vehicular) involving Contractor personnel, Government property, facilities, or equipment or to participate in the contractor’s investigation of Contractor incidents. The Contractor shall participate in, and cooperate with, government mishap investigations related to work performed in support of each task order.
1.6.7.5. Traffic Laws: Contractor personnel shall comply with all base traffic regulations.
1.6.7.6. Weapons, Firearms, and Ammunition: Contractor personnel are prohibited from possessing weapons, firearms, or ammunition on themselves or privately-owned vehicle while on duty at any Government installation or within any Government facility.
1.6.8 Special Qualifications
1.6.8.1 Badging: The Contractor shall be eligible to receive a Common Access Card (CAC). The contract/task order COR will provide instructions and assistance on how to obtain a CAC as needed. Prior to the arrival of the personnel, all Joint Personnel Adjudication System (JPAS)/Defense Information System for Security (DISS) or following system of record information must be provided to the COR. Prior to working at the site, all contractor personnel must schedule and complete in-processing/ out-process with the SSO.
1.6.8.2 Handling of Access to Classified Information: Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires Contractors to comply with:
(1) the Security Agreement (DD Form 4414), including the National Industrial Security Program Operating Manual (DoD 5220.22-M)
(2) Any revisions to that manual, notice of which has been furnished to the contractor.
(3) If, subsequent to the date of this contract, the security classification or security requirements under this contract are changed by the Government and if the changes cause an increase or decrease in security costs or otherwise affect any other term or condition of this contract, the contract shall be subject to an equitable adjustment as if the changes were directed under the Changes clause of this contract.
(4) The contractor agrees to insert terms that conform substantially to the language of this clause, including this paragraph (d) but excluding any reference to the Changes clause of this contract, in all subcontracts under this contract that involve access to classified information.
(5) The contractor shall not release sensitive information to the general public without prior written approval from the KO. All contractor requests to release sensitive information shall be in writing and clearly explain the necessity for release of the information and consequences if approval is not granted.
(6) All material produced by the contractor which will be released to the general public will be subject to OPSEC and Security reviews from INSCOM OPSEC Officer, Security Officer and INSCOM Public Affairs Office (PAO) prior to release.
(7) The contractor shall destroy all sensitive program material at the completion of the contract to ensure the information cannot be accessed or utilized for any purpose. The contractor will also notify the KO in writing within five days of its destruction. These same requirements will flow down to all subcontractors working on or provided any sensitive information related to the contract.
1.6.9 Post Award Conference / Periodic Progress Meetings: The contractor shall attend a post award conference convened by the contracting activity IAW Federal Acquisition Regulation Subpart 42.5 to be scheduled seven workdays following contract and subsequent task order award. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor's performance. At these meetings the KO or the COR will apprise the Contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government. The post-award conference shall be held within seven (7) workdays of award. The contractor shall schedule and conduct this meeting, in coordination with the COR and KO, No later than three business days before the conference, the contractor shall provide the COR and KO with the briefing slides. Within three business days after the meetings, the contractor shall provide the meeting minutes and list of attendees to the COR and KO.
Deliverable A003 - Post Award Conference Briefing Slides Deliverable A004 – Post Award Conference Meeting Minutes and Roster
1.6.9 Monthly Status Report (MSR): The contractor shall provide a MSR to the KO and COR identifying work completed from the previous month, any significant circumstances posing a threat to the security of DoD personnel, contractor personnel, resources and classified or unclassified defense information; safety incidents, on-going activities, issues and mitigation plans, forecasted future activities, and remaining open actions/decisions from the previous MSR. The MSR shall provide the number of employees on duty, planned new hires, a monthly roll up of funding and, at a minimum, shall provide the following information: funding received, funding invoiced to date, outstanding invoices, and funds remaining MSR shall be provided to the KO and COR NLT (10) calendar days after the end of the previous month.
Deliverable A005 – Monthly Status Report
1.6.9.1 Monthly Technical and Financial Report (TFR): The contractor shall provide a monthly Technical and Financial summary in an aggregate report showing the status of technical performance, contractor weekly attendance, financial data, monthly activity reports, and a work plan for the next month. The contractor shall provide monthly technical and financial Reports Thirty (30) calendar days after award, due no later than (10) calendar days after the end of the previous month. The contractor shall recommend formats and content requirements for the CORs approval.
Deliverable A006- Monthly Technical and Financial Reports
1.6.10 Contracting Officer Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration, The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract: perform inspections necessary in connection with contract performance: maintain written and oral communications with the Contractor concerning technical aspects of the contract: issue written interpretations of technical requirements, including Government drawings, designs, specifications: monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;
coordinate availability of government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.
1.6.11 Key Personnel: The follow personnel are considered key personnel by the government: Program Manager I and the Human Resources Specialist. The contractor shall provide a contract manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 6:00 am to 6:00 pm, Monday thru Friday except Federal holidays or when the government facility is closed for administrative reasons. Prior to substituting, removing, replacing, or diverting any of the specified individuals, the Contractor shall notify the Contracting Officer (15) working days in advance and shall submit a written request and justification (including proposed substitutions) in sufficient detail to permit evaluation of the impact on this Agreement. The proposed substitution of personnel must meet or exceed the education, experience, and other technical requirements of the personnel being replaced. No change in personnel shall be made by the Contractor without the prior written consent of the Contracting Officer. The vacancy should not exceed (30) days.
1.6.12 Identification of Contractor Employees: All contract personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.
1.6.13 Contractor Travel: Contractor will be required to travel CONUS and within the NCR during the performance of this contract to attend meetings, conferences, and training. The contractor may be required to travel to off-site training locations and to ship training aids to these locations in support of this PWS.
Contractor will be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the COR.
1.6.13.1 SOFA Requirements: For services to be performed in Germany or Italy, the contractor shall use the guidance found at https://ecops.ext.eur.army.mil/. For services performed in Italy, the contractor shall use the guidance found at https://it.usembassy.gov/wp-content/uploads/sites/67/2016/04/Guidance.pdf.
1.6.13.2.1 Troop Care Status Accreditation (TCSA) in Germany: The task order will hire a Contractor employee in support of the U.S. Forces in Germany providing Troop Care (TC) services as a Family Service Coordinator in accordance with Article 72 of the Supplementary Agreement (SA) to the NATO SOFA, managed by the DOD Contractor Personnel Office (DOCPER) - Clay Kaserne, Wiesbaden, Germany. The contractor is responsible for creating position descriptions for submittal to DOCPER for all positions that require TCSA accreditation. The notification and approval process for TC contracts is different than the contract notification and approval process for Technical Expertise (TE) contracts. In accordance with the Exchange of Notes implementing Article 72 of the SA NATO SOFA, the notification and approval of TC and AS contracts are conducted through a separate bilateral agreement, a “Note verbale” (NV), between the U.S. Embassy and the German Foreign Office (GFO) (Auswärtiges Amt). TCSA submissions shall be accomplished online in accordance with US Army Europe and Africa (AEA) Regulation 715.9. Subcontracting is not approved under TC contracts.
1.6.13.2.2 TCSA Compliance: The contractor shall adhere to all relevant provisions of the applicable TCSA and other similar related agreements. The contractor shall use the TCSA guidance found at https://www.europeafrica.army.mil/contractor/ for procedures in TCSA accreditation. For services to be performed in Germany, the contractor shall use the ttps://www.europeafrica.army.mil/contractor/ regularly in order to remain in compliance with the requirements.
1.6.13.3 SOFA Compliance for Work Performed in Korea. The contractor shall adhere to all relevant provisions of the applicable Status of Forces Agreements (SOFA) to include:
- United States-Korea bilateral agreements govern the status of contractors and employees, criminal jurisdiction, and taxation.
- United States Forces-Korea (USFK) and component policy, as well as U.S.-Korea bilateral agreements, govern logistics support and base privileges of contractor employees;
- The Commander, USFK, is responsible for interpreting the SOFA and local laws applicable to U.S.
Forces in Korea and for requirements in support of USFK. The contractor shall adhere to and comply with available logistics support and the U.S.-Korea SOFA agreements. Review of the SOFA information can be found at the USFK website at https://www.usfk.mil/ under “About”, or at https://www.usfk.mil/About/SOFA/. Contact information for the Commander is also available at https://www.usfk.mil/Leadership/; and additional applicable directives and regulations are available at https://www.usfk.mil. Click on the drop down menu named “About”.
1.6.14 Surge Requirements: There may be situations where Contractor personnel are required to work in excess of normal hours (i.e. fiscal year end). The Government may require in scope surge support during the base task order or option period to provide increased support for the defined task areas of the PWS.
Surge support is not a contractual guarantee. If the Government determines that an increased quantity of support is required for the task areas defined in the PWS, the contractor will be notified by the KO. Surge support is defined as work required to support increased mission requirements, emergencies, natural disasters, terrorist threats or events, elevation of threat levels or unscheduled / short notice exercises, unit activations, contingency operations or deployments, critical mission systems repairs, or other unusual, critical operations. Surge support may require some or all of the following: movement of/or additional contractor support, contractor travel, or movement/shipment of contract supported equipment.
1.6.14.1 KO will provide written notice to the contractor at least two calendar days prior to any exercise of the surge option. The contractor shall provide the Government proposal for surge support within 48 hours from the time of notification. In the event the Government does elect to exercise the surge option, surge support will be provided under optional CLINs for the relevant task areas identified in the PWS. Surge support will be provided at the same labor rates proposed and found fair and reasonable at time of contract award for the applicable period. Notification of surge support requirements will include locations, durations, specific services required, suggested number of personnel, and any other surge unique information. The Government will make every effort to give the contractor advance notice of requirements, but the services for which this contract will be used could address an emergent requirement with little or no advance notice.
Deliverable: A007 - Surge Proposal
1.6.14.2. The contractor will ensure that its proposed solution does not delay the execution of mission or cause mission failure. Surge support will be provided at the labor rates proposed and found fair and reasonable at time of contract award for the applicable period of performance. Upon validation of an internal surge requirement or receipt of the contractor’s proposal, the KO will provide a written approval of the surge support to the contractor. A modification will be issued incorporating the surge support efforts.
Under emergency circumstances, the KO may issue modifications orally, by facsimile, or by electronic commerce methods including, but not limited to, sending by e-mail to the contractor. The KO must confirm the oral modification or order in writing within (14) days. If the contractor proceeds with work without KO written approval, all costs associated with the surge support will be unallowable and therefore not reimbursed.
1.6.15 Other Direct Costs: This category includes travel (outlined in 1.6.13), reproduction, and shipping expenses associated with training activities and visits to contractor facilities. It could also entail the renting of suitable training venues.
1.6.16 Data Rights: Per DFARS 252.227-7013 and 252.227-7014, the Government shall have unlimited rights to all studies, analyses, test data, or similar data produced for this contract, when that item was specified as an element of performance. Per DFARS 252.227-7020, the Government shall have unlimited rights to all works (such as training materials, training programs, computer data bases, computer software documentation) first produced, created, or generated and required to be delivered under this contract.
1.6.17 Organizational Conflict of Interest: Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may effect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.
1.6.18 TRAINING: This PWS requires training that is unique to INSCOM or the Government. The contractor shall pay for any required training for their employees to achieve required certification levels required by the contract. Any current training, remedial, refresher, maintenance, or advancement to the next certification level, and all associated costs are the responsibility of the contractor. The Government may offer specific duty related training opportunities to the contractor at no cost to the Contractor. Such training will be coordinated with the COR/ACOR and approved by the KO and charged via ODCs. INSCOM contractors require the following additional training.
1. Information Assurance Related Training (Cyber Awareness)
2. Intelligence Oversight and Civil Liberties
3. Operations Security (OPSEC)
4. Threat Awareness & Reporting Program (TARP)
5. Derivative Classification
6. Anti-Terrorism (AT) Training (Contractor)
7. Foreign Disclosure, Rules of Road
8. Information Security (Annual Security Refresher Training – INSCOM)
9. DoD Mandatory Controlled Unclassified Information (CUI) Training
10. Records Management
1.6.18.1 Antiterrorism (AT) Considerations: In accordance with DFARS 252.225-7043 Antiterrorism/Force Protection (AT/FP), and DoD Instruction O-2000.16, Volume 1, DoD Antiterrorism Standards, the contractor is hereby advised that it shall comply with the policies and procedures of the U.S.
Antiterrorism Officer (ATO) at each installation/organization where work is being performed. A modification to the contract will be the instrument of notification for this action. The contractor may submit a request for an equitable adjustment for any directly incurred costs for compliance with these policies and procedures, following the modification incorporating the policy and procedures guidance.
Equitable adjustment requests shall be in compliance with clauses.
1.6.18.2 Antiterrorism and Force Protection (AT/FP): AR 350-1, Army Training and Leadership Development, Section II, G-3/5/7, Antiterrorism and Force Protection (AT/FP). Specific Army standards for AT/FP training are listed in chapter 5, AR 525-13, Individual AT/FP training is mandatory for all soldiers, Department of the Army civilians (DAC) and DoD contractors and is strongly recommended for family members prior to travelling outside the 50 United States and its territories and possessions for any reason, including mobilization, temporary duty, permanent change of station, and leave. There is also an AT/FP training requirement for personnel stationed outside the United States. Individual AT/FP training is valid for one (1) year and must be documented.
1.6.18.3 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level 1 awareness training within (30) calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR or to the KO, if a COR is not assigned, within (15) calendar days after completion of training by all employees and subcontractor personnel.
Deliverable: A008 – AT Level 1 Certificate of Completion
1.6.18.4 AT Awareness Training for Contractor Personnel Traveling Overseas: This standard language requires U.S. based contractor employees and associated subcontractor employees to make available and to receive Government-provided area of responsibility (AOR)–specific AT and other security awareness training as directed by AR 525-13 and FAR 2-101. Specific AOR training content is directed by the combatant commander, with the unit protection program security representative being the local point of contact.
1.6.18.5 iWATCH Training: The contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Authorization to Operate (ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within (30) calendar days of contract award and within (30) calendar days of new employee’s commencing performance. iWATCH training results shall be reported to the COR/ACOR not later than 45 calendar days after contract award.
Deliverable: A009 – iWatch Training
1.6.18.6 Threat Awareness Reporting Program (TARP) Training: For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b. All contractor’s employees with security clearances must receive annual TARP training by a CI agent or other trainer as specified in 2-4b AR 381-12 Threat Awareness and Reporting Program (TARP).
1.6.18.7 For Contract Requiring Performance or Delivery in a Foreign Country: DFARS Clause 252.225- 7043, Antiterrorism/Force Protection for Defense contractors outside the US (OCONUS). The clause shall be used in solicitations and contracts that require performance or delivery in a foreign country. This clause applies to both contingencies and non-contingency support. The key AT requirement is for non-local national contractor personnel to comply with theater clearance requirements and allows the combatant commander to exercise oversight to ensure the contractor's compliance with combatant commander and subordinate task force commander policies and directives.
(1) Contractor and its subcontractors, if performing or traveling outside the United States under this contract, shall:
(a) Provide, to contractor and subcontractor personnel, antiterrorism/force protection awareness information commensurate with that which the Department of Defense (DoD) provides to its military and civilian personnel and their families, to the extent such information can be made available prior to travel outside the United States (DFARS Clause 252.225-7043).
(b) Obtain and comply with the most current antiterrorism/force protection guidance for Contractor and subcontractor personnel (DFARS Clause 252.225-7043).
1.6.18.8 For Contracts that Require an Operations Security (OPSEC) Program: The contractor shall develop an OPSEC Standing Operating Procedure (SOP)/Plan within (90) calendar days of contract award, to be reviewed and approved by the responsible Government OPSEC officer, per AR 530-1, Operations Security. This SOP/Plan will include the government's critical information, why it needs to be protected, where it is located, who is responsible for it, and how to protect it. In addition, the contractor shall identify an individual who will be an OPSEC Coordinator. The contractor will ensure this individual becomes OPSEC Level II certified per AR 530-1.
Deliverable A010 – OPSEC Standing Operating Procedure/Plan
1.6.18.8.1 For Contracts that require Operations Security (OPSEC) Training: The contractor shall provide OPSEC training IAW AR 530-1, to all employees regarding the safeguarding of sensitive information prior to employees being allowed access to such information. Chapter 4 of AR 530-1, Training, requires that newly arrived personnel receive an OPSEC orientation briefing within the first (30) days of arrival at the organization and annually thereafter. The army regulation further requires that all personnel receive an annual OPSEC briefing. Contractor personnel may utilize the OPSEC briefings presented by the INSCOM OPSEC Program Manager/Coordinator. The Contractor will submit certificates of completion or sign in rosters of all initial and annual OPSEC training to the TO COR within (15) days after training completion.
The above requirements will flow down to all subcontractors working on or providing support to the contract.
Deliverable A011 – OPSEC Initial and Annual Certificate of Completion
1.6.18.9 Army Training Certification Tracking System (ATCTS) Registration for Contractor Employees Who Require Access to Government Information Systems: All contractor employees with access to a government info system must be registered in the ATCTS at commencement of services and must successfully complete the DoD Information Assurance Awareness prior to access to the information system and annually thereafter. The Contractor shall submit training certificates of completion to the TO COR prior to arrival as a new employee and within forty-five (45) calendar days after completion of training by all employees and Subcontractor personnel.
Deliverable A012 – DoD Information Assurance Awareness Training Certificates
1.6.19 Classification Review for Public Release: It is DoD policy that any official DoD information intended for public release that pertains to military matters, national security issues, or subjects of significant concern to the Department of Defense shall be reviewed for clearance prior to release.
References cited should be DoD 5230.09 (Clearance of DoD Information for Public Release, 25 Jan 19), AR 360-1 (Army Public Affairs Program, 25 May 11), and DoDI 5230.29 (Security and Policy Review of DoD Information to the Public, with Change 1, 14 Apr 17). Required if contractor employee(s) will handle information that pertains to military matters, national security issues, or subjects of significant concern to the DoD that is intended for public release.
1.6.20 Security Awareness Training (initial, refresher, and annual): Contract must specify information security training requirements identified in AR 380-5 to satisfy the DOD 5220.22–M training provision for contractors on an installation. Other DA functional and/or security discipline offices may use this training provision for operational efficiency; however, the specific requirements must be identified in DD Form 254 and the security section of the contract document. Any training requirements that the installation or tenant facilities require of the contractors must be added to DD Form 254 and the security section of the contract document. Examples of training requirements include, but are not limited to, are information assurance and antiterrorism and force protection training.
1.6.20.1 Contracted personnel will receive initial, refresher, and annual information security awareness and other security awareness support to contractors on the installation and embedded or integrated in the DA activities. The DA activity, working in concert with the Industrial Security Specialist (ISS) will incorporate language into the contract and the DD Form 254, that requires contractor personnel to attend and/or receive information security training per DODM 5200.01–M and AR 380-5, as well as any additional DA training requirements such as AR 530-1, AR 25-2, and AR 525-13.
1.6.21 Security Clauses / Language to Address the Protection of Classified Information: Contractor personnel performing work under this contract must have a Top Secret with Sensitive Compartmented Information (TS/SCI) security clearance in accordance with DOD 5200.2-R at time of the proposal submission, and must maintain the level of security required for the life of the contract except for the CME’s located at Warren, MI, which only requires a secret classification. Future work related to this contract may require a TS/SCI with Counterintelligence Polygraph (TS/SCI w/CI Poly) clearance. Poly with National Security Agency (NSA) and/or Defense Intelligence Agency (DIA) facility and network access may also be required as needed per unit request. If a CI Poly is required, the contractor must be willing to undergo and successfully complete a counterintelligence-scope polygraph examination with No Deception Indicated (NDI) on a pre-appointment and periodic basis. If NSA and DIA facility and network access is required, Contractor must be able to obtain and maintain access to NSA and DIA accredited facilitiues and networks in accordance with the Military and External Affiliates Division (MEAD) Security In-Processing (SIP) process. The security requirements are in accordance with the attached DD254.
Personnel must perform within the security limitations of AR 381-10, USSID 18, and other security regulations.
1.6.21.1 Security Classification Guidance or Guides: Contractors shall, to the extent practicable, advise and assist in the development of the original Contract Security Classification Specification. It is the contractor’s responsibility to understand and apply all aspects of the classification guidance. Users of classification guides are also encouraged to notify the originator of the guide when they acquire information that suggests the need for change in the instructions contained in the guide. Classification guidance is, notwithstanding the contractor’s input, the exclusive responsibility of the GCA, and the final determination of the appropriate classification for the information rests with that activity. The Contract Security Classification
Specification is a contractual specification necessary for performance on a classified contract. If a classified contract is received without a Contract Security Classification Specification, the contractor shall advise the Government Contracting Agency (GCA).
1.6.22 Appropriate Homeland Security Presidential Directive (HSPD-12) Related Access: Secure and reliable forms of identification should be issued. “Secure and reliable forms of identification” for purposes of this contract is: (a) issued based on sound criteria for verifying an individual employee’s identity; (b) strongly resistant to identity fraud, tampering, counterfeiting, and terrorist exploitation; (c) can be rapidly authenticated electronically; and (d) issued only by providers whose reliability has been established by an official accreditation process.
1.6.23 Intelligence Oversight Training: All contractor employees, to include subcontractor employees requiring access to military installations, facilities, and controlled access areas shall complete Intelligence Oversight training. Initial training shall be completed within thirty (30) calendar days of award, within thirty (30) calendar days of new employees commencing performance, and then annually by the anniversary date thereafter. Certificates of completion for each affected contractor employee and subcontractor employee shall be made available to the COR on request. The contractor shall report all Questionable Intelligence Activities (QIA) and Significant and Highly Sensitive Matters (S/HSM) to their appropriate Government Intelligence Oversight Officer (IOO). Reporting procedures will be provided by the government Intelligence Oversight and Compliance Office (IOCO) after contract award. The contractor shall adhere to the command’s Intelligence Oversight policy.
Deliverable: A013 – Intelligence Oversight Certificate of Completion
1.6.24 Release of Data and Data Destruction: The contractor shall not release sensitive information to the general public without prior written approval from the KO. All contractor requests to release sensitive information shall be in writing and clearly explain the necessity for release of the information and consequences if approval is not granted. Additionally, all material produced by the contractor which will be released to the general public will be subject to OPSEC and Security reviews from the Government OPSEC Officer, Security Officer and Public Affairs Office (PAO) prior to release. The contractor shall destroy all sensitive program material at the completion of the contract and any subsequent task orders so as to ensure the information cannot be accessed or utilized for any purpose. The contractor will also notify the KO in writing of its destruction. These same requirements will flow down to all subcontractors working on or provided any sensitive information related to any awarded task orders.
1.6.25 PHASE IN /PHASE OUT PERIOD: To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the Contractor shall have personnel on board, during the 30 day phase in/ phase out periods. During the phase in period, the Contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date.
1.6.26 Online Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete all mandatory training listed within the employees KM Portal Individual Transcript within (30) calendar days after contract start date or date of hire, whichever is applicable at https://armyeitaas.sharepoint-mil.us/sites/INSCOM-Training.
PART 2
DEFINITIONS & ACRONYMS
2. DEFINITIONS AND ACRONYMS:
2.1. DEFINITIONS:
2.1.1. CONTRACTOR. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.
2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.
2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.
2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.
2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-physical things such as meeting minutes.
2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.
2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.
2.1.8. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.
2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.
2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.
2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.
2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.
2.1.13. WORK WEEK. Is defined as Monday through Friday, unless specified otherwise.
2.1.14 DD 254: The Federal Acquisition Regulation (FAR) and the National Industrial Security Program Operating Manual (NIPSOM, 4-103) requires that a DD Form 254, Contract Security Classification Specification, be integrated into a classified contract, Request for Proposal (RFP), Request for Quotation (RFQ), or other solicitation. The DD Form 254 is the method used to convey security requirements, classification guidance and provide handling procedures for classified material received and/or generated on a classified contract. The DD Form 254 is a contractual specification therefore, it is as important as any other specification in a contract. The DD Form 254, with its attachments and addendums identifies which security classification guidance to use, who has oversight, and where. The form should be kept unclassified, if at all possible (referenced in HQ, INSCOM, DD Form 254 Standard Operating Procedures)
2.2. ACRONYMS:
ACOR Alternate Contracting Officer's Representative AFARS Army Federal Acquisition Regulation Supplement AOR Area of Responsibility
AR Army Regulation CCE Contracting Center of Excellence CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTR Contracting Officer's Technical Representative COTS Commercial Off the Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DD254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DMDC Defense Manpower Data Center DOCPER DoD Contractor Personnel Office DOD Department of Defense FAR Federal Acquisition Regulation FCL Facility Clearance FFP Firm Fixed Price FRAGORD Fragmented Order GFI Government-Furnished Information LOE Level of Effort HIPAA Health Insurance Portability and Accountability Act of 1996 JPAS Joint Personnel Adjudication System JTR Joint Travel Regulation KO Contracting Officer MSC Major Subordinate Command NCR National Capital Region OCI Organizational Conflict…
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