Performance Work Statement for Guernsey Full Food Service.pdf

PERFORMANCE WORK STATEMENT

(PWS)

FOR

FULL FOOD SERVICE FACILITY

Camp Guernsey, Wyoming

W912L3-20-R-0005

Guernsey Full Food Service

Performance Work Statement (PWS)

CW2 ISABEL TAYLOR

Contracting Officer Representative (COR)

WY ARNG, G4

RAMONA CRIDDELL

Contracting Specialist (CS) USPFO – WY, Purchasing and Contracting (P&C)

ROBERTO RODRIGUEZ-SANTIAGO

Contracting Officer (KO) USPFO – WY, Purchasing and Contracting (P&C)

TAYLOR.JESSICA.ISABEL.12

39031893

Digitally signed by

TAYLOR.JESSICA.ISABEL.1239031893

Date: 2020.08.27 11:37:53 -06'00'

CRIDDELL.RAMONA.

1093582477

Digitally signed by

CRIDDELL.RAMONA.1093582477

Date: 2020.08.27 11:40:20 -06'00'

Performance Work Statement (PWS)

REVISION CONTROL:

Revision Number Date Remarks

TABLE OF CONTENTS:

No. Title Page Number

1. General

2. Contractor Personnel, Qualifications, and Requirements

3. Contractor Personnel Conduct and Removal

4. Program Management

5. Administrative Requirements

6. Post Award Conference/Periodic Progress Meetings

7.

Government Furnished Property and Contractor Furnished Property

8.

Definitions/Acronyms 20

9.

Publications and Forms 22

10.

TECHNICAL EXHIBIT 1: Performance Requirements Summary

11.

TECHNICAL EXHIBIT 2: Deliverables Schedule

12.

TECHNICAL EXHIBIT 3: Menu Items 26

1. General.

1.1. This is a firm fixed price (FFP) Indefinite Delivery Indefinite Quantity (IDIQ) type contract for Full Food Service dining facility for Camp Guernsey, Wyoming.

1.2. Description of Work. The contractor shall provide all labor and materials, except Government Furnished Property (GFP), to manage and operate a Full Food Service dining facility for Camp Guernsey, Wyoming. The contractor shall use existing commercial practices for existing and maturing concepts, responsibilities, policy, and implementing procedures.

1.3. Performance shall be according to the requirements contained in the performance work statement, and according to the professional standards established by the United States Department of Agriculture (USDA), Food Safety and Inspection Service (FSIS) and the National Restaurant Association.

1.3.1. Period of Performance shall be one (1) year.

1.3.2. Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.3.2.1. New Year’s Day

1.3.2.2. Martin Luther King, Jr.’s Birthday

1.3.2.3. President’s Day

1.3.2.4. Memorial Day

1.3.2.5. Independence Day

1.3.2.6. Labor Day

1.3.2.7. Columbus Day

1.3.2.8. Veteran’s Day

1.3.2.9. Thanksgiving Day

1.3.2.10. Christmas Day

1.3.3. Place and Performance of Services.

1.3.3.1. Performance shall be at the DFAC, Building 202, Camp Guernsey, Wyoming. Hours of operation are between the hours of 05:30-20:00 Monday through Sunday. Meal times are Breakfast: 06:00-08:00, Lunch 11:30-13:30, Dinner 17:00-19:00. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS. Telecommuting is not authorized.

1.3.3.2. Unscheduled gate closures by the Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays.

Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.3.3.3. The contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation.

Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times.

The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4. This is a non-personal services contract. The Government will not supervise contractor employees nor control the method by which the contractor performs the required tasks. The Government will not assign tasks to, or prepare work schedules for the contractor. The contractor shall be the responsible to manage its employees and to guard against any actions that are of the nature of personal services, or give the perception of personal services. If the contractor believes that any actions constitute, or are perceived to constitute personal services, it shall be the contractor's responsibility to notify the Contracting Officer immediately.

This contract is between the Wyoming Military Department and the contractor. This includes any entities with a valid support agreement with the Wyoming Military Department.

1.4.1. The inspection and acceptance point for all services rendered under this contract will be by the Contracting Officer Representative (COR) for the DFAC, Camp Guernsey, Wyoming.

The performance by the contractor for the quality of services rendered, and any documentation or written material in support of same, shall be subject to continuous inspection, surveillance and review for acceptance by the COR or designated representative. Any services rendered by the contractor employees to customers or interaction with military/civilian personnel deemed unprofessional/threatening/dangerous by the COR will be considered as grounds for immediate removal of the contractor employee and termination under clause 52.212-4(m) Termination for Cause. Other performance evaluation factors will be monitored that are not quantified by numerical measurements: Contractor relationship with Camp Guernsey staff/Government contracting personnel; compliance with Camp Guernsey policy and procedures.

1.4.2. Phase in Period. To minimize any decreases in productivity and to prevent possible negative impacts on additional services, the contractor shall have personnel on board, during the phase in/ phase out periods. During the phase in period, the contractor shall become familiar with performance requirements in order to commence full performance of services on the contract start date. The contractor will be required to complete all planning hiring, training of employees, ordering food and related products, storage inventory and any other tasks necessary for start-up operations.

1.4.3. Phase Out Period. At the end of the contract period of performance, the contractor shall share government space and equipment with any follow on contractor in order for the follow on contractor to commence start-up of new contract period of performance without a break in service to the Government from this contract to the next.

1.4.4. Cancellation Policy. The Government may reduce the number of meals projected no later than seven calendar days.

1.5. Contractor Representation.

1.5.1. The Contractor shall designate a fulltime, on-site Dining Facility Manager (DFM) for this contract. The DFM shall have full authority to direct the food service operation, ensure all performance standards are met, and commit the contractor during the performance of the dining facility contract. This representative may not be employed under another contract or task order with the Contractor. At least five working days after award of the contract, the Contractor shall provide in writing to the COR, the Contractor representative contact information. Changes in the contract representative, at any time after contract commencement, shall be in writing to the COR at least five working days prior to the change.

1.5.2. The contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement.

1.5.3. The contractor shall establish processes and assign appropriate resources to effectively administer the requirement. The contractor shall respond to Government requests for contractual actions in a timely fashion. Complaint shall be addressed to the COR. DFM or Shift Leaders must be on site full time during operating hours.

1.5.4. According to Army Regulation 190-13 Chapter 8, c. (1): A check of records through the National Crime Information Center (NCIC) Interstate Identification Index (III) is the Army minimum baseline background check for entrance onto Army installations for non-CAC holders to include entrance of visitors. The FBI permits the use of NCIC III for vetting visitors to ensure the security of military installations.

1.5.5. The Contractor's representative shall, at no additional cost, meet with the COR when requested by the COR to discuss any problems that the Contractor's personnel may be experiencing during the performance of this contract. Problems experienced by the Government with the Contractor's performance will be discussed and resolved. Unresolved problems will be referred to the KO for resolution.

1.6. The Contractor shall provide points of contact (POC) information for administration of the contract during normal business hours and after normal business hours. The POC for other than normal business hours will be contacted only in the event of emergencies. Accordingly, the named individual(s) shall possess sufficient corporate authority to effectively deal with emergency situations and the telephone number provided shall be functioning at all times other than normal business hours.

1.7. Contracting Officer’s Representative (COR). The KO will designate and authorize an individual to act as the COR at time of award. Any such representative appointed will be specifically designated by letter from the KO. The COR exclusively represents the KO in all technical phases of the work, but is not authorized to issue Change Orders, Supplemental

Agreements, or direct any contract performance requiring contractual modification or adjustment. Changes in the scope of work can only be made by modification properly executed by the KO. All observations made by persons other than the KO or the COR are strictly advisory and shall not influence the Contractor's operations except for administrative requirements and responsibilities specified herein. The KO will provide a copy of this designation and COR contact information to the Contractor.

1.8. Billing. The Government will pay for DFAC services monthly based on the agreed upon annual rate. Food costs will be reimbursed up to the Basic Daily Food Allowance (BDFA) on a monthly basis. The DFAC will be responsible for providing proof of purchase for the food items.

2. Contractor Personnel, Qualifications, and Requirements.

2.1. Dining Facility Manager. Oversee all food services operations under the general guidance of the Government Food Service Advisor. The DFM will direct all work and be responsible for performance, to meet the specific performance requirements and standards in the Performance Work Statement (PWS).

2.1.1. Qualifications:

2.1.1.1. Within the past eight years, two years’ experience working in a large food service operation providing cafeteria style or multi-entree operation providing complete meal service.

2.1.1.2. One year must have been served as a manager or an assistant manager.

2.1.1.3. Current sanitation certificate within the last four years.

2.1.1.4. Pass a background check.

2.1.1.5. Military food service experience in the pay grade of E-6 or above may be credited as management experience for this position.

2.1.1.6. Have the ServeSafe Managers training certification

2.1.1.7. Have the Annual Food Safety and Sanitation Training.

2.1.1.8. DFM shall not have been convicted of a felony.

2.1.1.9. DFM shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

2.1.1.10. DFM shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

2.1.1.11. A resume of the DFM is submitted to Contracting Officer Representative to verify qualifications have been met.

2.2. Dining Facility Shift Leaders. Shift Leaders shall be responsible for direction and supervision of staff during operating hours. Shift leaders will direct other employee through their daily routines and interact with customers to ensure they have a satisfactory experience.

2.2.1. Qualifications:

2.2.1.1. Experience preparing food products in a cafeteria style dining establishment.

2.2.1.2. Formal civilian education degree or certificate in culinary arts or food preparation can substitute experience level.

2.2.1.3. Formal education as a military cook can substitute education and experience.

2.2.1.4. Pass a background check / or have previously done so.

2.2.1.5. Have the ServeSafe certification.

2.2.1.6. Have Annual Food Safety and Sanitation Training

2.2.1.7. Shift leaders shall not have been convicted of a felony.

2.2.1.8. Shift Leaders shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

2.2.1.9. Shift leaders. Shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

2.3. Dining Facility Attendants (DFA) and Food Handlers. Day-to-day workers that maintain the serving line and ensure the dining facility is keep in a clean and sanitary condition.

2.3.1. Qualifications:

2.3.1.1. One year minimum experience preparing food products in a cafeteria style dining establishment.

2.3.1.2. Formal civilian education degree or certificate in culinary arts or food preparation can substitute experience level.

2.3.1.3. Formal education as a military cook can substitute education and experience.

2.3.1.4. Pass a background check.

2.3.1.5. DFAs and food handlers shall not have been convicted of a felony.

2.3.1.6. DFAs shall be a U.S. citizen or otherwise meet the requirements of AR 25-2, Information Assurance.

2.3.1.7. Have the ServeSafe certification.

2.3.1.8. Have Annual Food Safety and Sanitation Training

2.3.1.9. DFAs and food handlers shall be able to read, write, and speak English well enough and enunciate with sufficient clarity to effectively communicate with customers and other Government personnel.

2.4. Requirements: The Contractor shall provide the necessary resources to manage, perform, and administer the contract. The contractor shall ensure all employees maintain their training records and ensure employees training is up-to-date at all times.

2.4.1. Contractor employees shall wear clean clothing when working.

2.4.2. Contractor employees shall conduct themselves according to installation policies concerning personal conduct.

2.4.3. Disposable Food Preparation, Serving, and Packaging Materials. The Contractor shall furnish disposable food preparation, serving, and packaging materials to meet the requirements stated in the contract. Products shall include such things as plastic utensils, paper napkins, aprons, head and beard nets, disposable hats, butcher paper, plastic wraps for food storage and protection, disposable and non-disposable gloves and all other necessary expendable products required for the preparation, service and storage of food and food products. The Contractor shall also provide all products and cleaning supplies necessary for the proper sanitation of the kitchen and dining areas under the control of the Contractor.

2.4.4. All meals shall be available for customers as a carry out option during normal meal serving periods. Contractor shall provide covered to-go trays, flatware, napkins, and condiments. Issues or abuse of the carry out meal policy shall be discussed with the COR if the contractor feels that there is abuse of this Policy. Bag Lunches will be offered at the same price or lower than the meal being served. Bag lunch meals will not be made by the Contactor more than 48 hours in advance of scheduled pickup and will be kept refrigerated

2.4.5. Bag meals will be offered at the same price or lower than the meal being served. Bag meals will not be made by the Contactor no more than 48 hours in advance of scheduled pickup and will be kept refrigerated. The Contractor shall prepare bulk meals for remote site feeding, when requested. The Government will provide insulated food containers (IFC) and transportation of IFCs to offsite feeding location and return.

2.4.6. All meals, to include bag meals, must contain at least 600 kCals, not including the salad bar. The kCals must be balanced with 45%-65% carbohydrates, 10%-35% protein, 20-35% dietary fats, and less than 10% in added sugars. There must be no more than 1500 mg of sodium per meal. At least one drink must be included in all meals, bag meals must include an individual drink that is at least 8 ounces.

2.4.7. Military units will coordinate for offsite meals through the COR and will provide their own IFC containers, paper plates, flatware, napkins, drink glasses and proper serving utensils for IFC meals.

2.4.8. Contractor provides all necessary condiments along with detailed serving instructions labeled with date and time packed.

3. Contractor Personnel Conduct and Removal.

3.1. Conduct.

3.1.1. The Contractor shall ensure that its employees do not introduce new procedures or services without prior approval of the COR or representative. In disagreements or deviations from established or new procedures/policies, the COR or representative, will be the deciding authority.

3.1.2. The Contractor shall ensure that its employees comply with DFAC and Camp Guernsey policies regarding personal appearance and conduct.

3.1.3. The Contractor shall ensure that its employees abide by federal and local regulations and requirements concerning the nature of limited privileged communication as may be necessary for security and personnel reliability programs. All regulations referenced are available for review from the COR.

3.1.4. Contractor shall abide by all Camp Guernsey policies, rules and ARs. When commencing work under this contract, Contractor shall obtain an in-processing checklist from the COR and provide the COR a copy when completed.

3.1.5. The Contractor shall ensure that its employees make use of all appropriate equipment;

supplies and services made available by the Government.

3.1.6. Smoking. The Contractor shall ensure that its employees comply with the Camp Guernsey smoking policy.

3.1.7. Complaints. Complaints will be validated by the COR and be reported in writing to the KO and to the Contractor for action, if it constitutes a failure to perform, as determined by the

Government. Customers may also be a source of legitimate complaints that constitute a failure to perform. Any customer complaints received on services provided by the contractor will be taken very seriously at the DFAC and as such will be considered a part of the inspection process.

3.1.8. Conflict of Interest.

3.1.8.1. The Contractor shall not use Government facilities or other Government property in connection with conducting a private practice and shall ensure that its employees do not do so.

3.1.8.2. Confidentiality of Information. Unless otherwise specified, all financial, statistical, personnel, and/or technical data which are furnished, produced or otherwise available to the Contractor during the performance of this contract are considered confidential business information and shall not be used for purposes other than performance of work under this contract. The Contractor shall not release any of the above information without prior written consent of the KO and shall ensure that its employees do not do so.

3.1.9. Inquiries. Contractor shall ensure that its personnel do not respond to any media inquiries. Any inquiries from the media shall be immediately relayed to the COR, who will relay them to the ARNG Public Affairs Division. There shall be no interviews, comments, or any other response without the knowledge and approval of the PAO. Other than routine inquiries from external agencies, all other inquiries and complaints shall be brought to the attention of the Government’s COR.

3.1.10. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

3.1.11 Notice of Violation (NOV). If an NOV is issued to the Government or Contractor due to the Contractor’s error or omission, the Contractor shall be held liable for damages to include fines, penalties and/or corrective actions imposed by federal, state or local agencies.

3.2. Removal of Employees.

3.2.1. Removal of Employees. At any time during the performance of this contract, the KO or COR may direct the Contractor to immediately remove any employee whose actions or impaired state raises reasonable suspicion that clear and present danger of physical harm exists to other employees, Government personnel or to the impaired individual. This provision will be used in emergency situations only and not for the purpose of bringing performance issues or other non-urgent concerns to the attention of the Contractor.

3.2.2. If the need for a removal occurs, the COR will contact the Contractor's point of contact and direct the Contractor to remove that individual from the military facility and to not use that individual to perform any healthcare services required under this contract until the issue has been resolved by the KO. A review of the basis for removal will be made by the KO within three working days after the COR directed the removal.

3.2.3. If, after any investigation deemed necessary by the KO and discussions with the Contractor's representative, the KO concludes that the employee’s impairment requires permanent removal from performance under the contract, the KO will notify the Contractor that permanent removal is required. In the event of disagreements between the Government and the Contractor's representative concerning matters of impaired employees, the decision of the KO will be final. During the period of time between the removal and the final decision of the KO, the Contractor shall provide a backup/replacement employee in accordance with the terms and conditions of this contract.

4. Program Management.

4.1. Program Management. The contractor shall perform the requirements in this Performance Work Statement (PWS) and conform to the professional standards industry standard.

Contractor tasks include: but is not limited to dining facility management; menu planning, food preparation; serving and replenishing food; order, receipt and storage of subsistence items;

cleaning of the dining facilities, equipment and implements; headcount/cashier; bussing tables.

4.1.1. The Contractor shall maintain property accountability for all expendable, durable supplies and assigned Government Furnished Property (GFP).

4.1.2. The contractor shall develop, maintain, and implement a Property Control Plan (PCP).

The PCP shall be submitted in writing to the Government within 10 working days of contract award. The Government Property Administrator (GPA) implements the approved PCP.

4.1.3. The Contractor shall manage, maintain, and track administrative functions for food preparation operations.

4.2. Quality Management.

4.2.1. Quality Control Plan (QC). The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Performance Requirements Summary. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

4.2.2. Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s).

4.2.3. Small Wares. The Government shall provide all necessary kitchen and dining room preparation and service ware. The Contractor shall take reasonable and prudent measures necessary to assure that all equipment is properly used and cared for. Failure to take such measures shall result in replacement of broken and/or damaged equipment at the expense of the Contractor. The Contractor shall be responsible for the prudent care of all equipment in its use. The contractor shall warrant that it shall take reasonable and prudent measures to assure that equipment furnished by the Government is properly operated, cleaned and maintained.

Repair costs and replacement costs caused by the negligence of the contractor or their employees shall be the contractor’s responsibility to reimburse the Government.

4.3. Sanitation Management.

4.3.1. Perform janitorial duties in support of dining facility operations. Perform Sanitation duties as prescribed in this section.

4.3.2. The contractor shall furnish and maintain expendable cleaning supplies to support food service sanitation and personnel hygiene practices in support of the food operations.

Contractor shall properly store chemicals and cleaning supplies away from food and food preparation surfaces. Safety Data Sheet (SDS) binder will be maintained by management.

4.3.3. Clean and sanitize all dining facility rest rooms, floors and floor coverings, all surfaces and equipment, to include tables and chairs. Windows and window coverings will be free of dirt, insects, hand and finger prints.

4.3.4. Pots and pans will be washed, rinsed, and sanitized in three compartment sink at proper temperatures 1st sink (wash) 110o F, 2nd sink (rinse) 120o F, 3rd sink (sanitize) 171o F.

4.3.5. Wash and sanitize all dinnerware using industrial dishwasher.

4.3.6. Properly dispose for waste, grease, and clean trash cans. Ensure proper containers are used for grease, trash, and recycling.

4.3.7. Exhaust hoods and filters will be wiped down and cleaned daily. Government will schedule exhaust and filters to be cleaned quarterly.

4.3.8. The Contractor shall police loading docks, dumpster area, and area surrounding dining facilities for litter, cigarette butts, raw food/ingredients, food waste and foreign matter. Cleaned daily to prevent grease, dirt and refuge buildup IAW contractor provided approve quality control plan.

4.3.9. Contractor will remove snow, ice and sand from dining facility sidewalks, entrances and access areas to the dining facility.

4.4. Food Preparation and Delivery. The contractor shall provide a well-balanced, healthy meals for each meal period.

4.4.1. The Contractor shall track and create 30 day menus. Menus will meet all nutrition requirements outlined in paragraph 2.4.6 of this PWS. Portions and calorie count will be displayed at the serving line. Contractor will determine the proper portion size. 30 day menus with macros and kCals annotated will be submitted to the COR for final approval no later than 10 days prior to the start of the menu period.

4.4.2. The Contractor shall order, inspect, receipt, and store subsistence for operations.

Ensure perishable subsistence are received and stored within 30 minute of receipt. Contractor shall maintain a two day of inventory of perishable subsistence.

4.4.3. The contractor shall operate and manage the automated Point of Sales system or follow manual headcount procedures.

4.4.4. The Contractor shall Garnish and Setup the serving line no later than 15 minutes and not earlier than 30 minutes prior to serving periods.

4.4.4.1. The contractor shall ensure nutrition (Calorie Cards) information is displayed.

4.4.2. Serve at a minimum rate of 8 to 10 diners per minute.

4.4.4.3. Leftover foods can be used if properly.

4.4.4. All leftover meals will be served at the end of the serving line as an additional choice, but not an entrée. Leftover cannot be used to create a new entrée. Leftovers will be safely stored and labeled within specified time limits.

4.5. Maintenance. The Contractor shall inspect, document, and perform minor maintenance on dining facility equipment. Should major repairs be required, the Contractor shall submit a work order to the COR. The COR will request assistance from the Facilities and Maintenance Section at Camp Guernsey.

5. Administrative Requirements.

5.1. Security.

5.1.1. Antiterrorism/Operations Security. All contractor employees performing on this contract will be required to complete AT Level 1 Training and iWATCH Training

5.1.2. AT Level I Training: This provision/ contract text is for contractor employees with an area of performance within an Army-controlled installation, facility, or area. All contractor employees including subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I awareness training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer if the COR is not assigned) within 30 calendar days after completion of training by all employees and subcontractor personnel. AT Level I awareness training is available at https://atlevel1.dtic.mil/at

5.1.3. iWatch Training: This standard language is for contractor employees with an area of performance with an Army controlled installation, facility, or area. The contractor and all associated subcontractors shall brief all employees on the local iWatch program (training standards provided by the requiring activity ATO). This locally developed training shall be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance, with the results reported to the COR no later than 30 calendar days after contract award.

5.1.4. Access and general protection/ security policy and procedures. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated subcontractor employees shall provide all information required for background checks to meet installation access requirements to be accomplished by the installation Security Office. Contractor workforce must comply with all personal identity verification requirements (CFR clause 52.204-9, Personal Identity Verification of Contract Personnel) as directed by DoD, HQDA and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

5.1.5. For contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (Army Directive 2014-05/AR 190-13); applicable installation, facility and area commander installation and facility access and local security policies and procedures (provided by Government representative).

5.2. Physical Security.

5.2.1. Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

5.2.2. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officer’s Representative (COR).

5.2.2.1. In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor. Lost or duplicated keys and/or locks shall be reported to the issuing party or COR immediately upon recognition of the loss or duplication.

5.2.2.2. The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

5.2.2.3. The Contractor shall ensure that its employees lock all areas for which they possess a key when they are not using the area and at the close of the work period.

5.2.3. The Contractor shall ensure that all employees comply with the local installation requirements for vehicle registration and operation on the military facility. Any vehicle operated by the Contractor or its employees in performance of this contract must have the minimum liability coverage required by the State of Wyoming.

5.2.4. The Contractor shall ensure that its employees comply with installation personnel identification and access requirements. The Contractor is responsible for absences of employees due to expired identification and access documents.

5.2.5. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the

United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

5.3. Contractor Manpower Reporting Application (CMRA):

5.3.1. The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the Wyoming Military Department via a secure data collection site.

6. Post Award Conference/Periodic Progress Meetings.

6.1. The contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

7. Government Furnished Property and Contractor Furnished Property.

7.1. Government Furnished Property.

7.1.1. The Government will furnish office space, all utilities, local mail distribution;

communications capability, cable and internet service, grease and refuse collection; grease interceptor cleaning; grease disposal; veterinary support, pest control services, police and fire protection.

7.1.2. The Government will furnish facilities, equipment, and the initial quantity of expendable/durable supplies as Government Furnished Property (GFP) listed in Table 3 along with services specified in this section IAW the "Government Property clause. Specified GFP and services shall only be used in the performance of this contract. The Contractor shall not be responsible for "fair wear and tear" of GFP.

7.1.2.1. The Contractor shall accept and account for all GFP listed in this contract which will be listed on the Government Property Book Hand Receipt per FAR 52.245-1(f) (1) (iii), and FAR 52.245-1(d) (3) (i) and AFAR 5145.390.

7.1.3. The Contractor shall notify the GPA by verbal means upon discovery of loss, damaged, destroyed, consumed in excess quantities, or unaccountable GFP. Provide written report within two days of verbal notification. Letter of Fact and Finding submitted to the Contracting

Officer within 15 days after discovery of lost, damaged, destroyed, or consumed in excess, GFP in accordance with AR 735-5. The Government will furnish equipment manufacturers operating manuals for equipment on-hand in each dining facility.

7.1.4. Equipment manufacturers or dealers will perform warranty repairs on new equipment.

Should unauthorized maintenance or repairs be made, which voids the warranty, the Contractor shall be responsible.

7.1.5. Major maintenance, repair, and replacement of GFP will remain the responsibility of the Government.

7.2. Contractor Furnished Property.

7.2.1. The contractor shall furnish and maintain expendable cleaning supplies to support food service sanitation and personnel hygiene practices in support of the food operations.

72.2. The contractor shall provide uniforms and identification badges. The identification badges shall have at a minimum of the Contractor's name and the employee's last name.

7.2.3. The Contractor shall provide proper protective equipment to include non-slip shoes, head covering either hairnet or company cap, and ensure employees with facial hair cover their facial hair.

Item Description Quantity 1 Silver King Beverage Dispenser Cold Electric (Milk Machine) 1 2 Bayonne Dispenser Silverware 1 3 Globe Meat Slicing Machine 1 4 Toastmaster Toaster Oven 2 5 Cleveland Kettle, Steam Jacketed 1 6 Taylor Ice Cream Dispenser 1 7 Univex Stand Mixer 1 8 Bakers Pride Oven 1 9 Vulcan Oven 1 10 Turbo Air Refrigerator 1 11 Cornelius Refrigerator 1 12 Bench Mark Innovative Food Equipment 1 13 Sanyo 19" TV 5 14 Yoder YS 640 Smoker 1 15 Cradlepoint Point of Sale (POS) System 1 16 Accuform Signs PSP768 Projection Sign 3D, Legend "SDS", 8" x 12"

Panel, 0.10", Thick High-Impact Plastic, Pre-Drilled Mounting Holes, Red on Yellow

17 Crescor Cabinet Food, Mobile Heated w/10C 2

18 Manitowoc Ice Making Machine Cube 1 19 Hobart Stand Griddle 1 20 Jonesboro Cold Food Counter 2 21 Vulcan Pan Frying/Braising Elec Tilting 1 22 Servewell Hot Serve line (Steam Table) 2 23 Amana Oven Microwave 1 24 Blodgett Oven 1 25 Turbo Air Freezer 1 26 Kitchen aid Table Mixer 1 27 Cereal Dispenser 1 28 Sony TV 1 29 Philips TV 1 30 Epson Workforce WF-7620 Wireless Multifunction Color Inject Printer 1 31 Bilingual Right to Know SDS Center Wire Rack and 3" Binder with

GHS Pictograms

8. Definitions/Acronyms.

8.1. Definitions.

8.1.1. Standard Definitions. Federal Acquisition Regulation (FAR), Dictionary of US Army Terms, AR 310-25 and Authorized Abbreviations and Brevity Code, AR 310-50, are the references for definitions and acronyms not listed below.

8.1.2. Acceptable Quality Level (AQL). The AQL is a designated value (percent) of defective outcomes/service that the Government indicates will be accepted using acceptable sampling techniques and procedures.

8.1.3. Army Federal Acquisition Regulation Supplement (AFARS). The Army's supplement to the Federal Acquisition Regulation.

8.1.4. Contracting Officer (KO). An individual with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.

8.1.5. Contracting Officer's Representative (COR). An individual from the functional activity appointed by the Contracting Officer and delegated specific authority to monitor contract performance and to perform specific contract administration functions.

8.1.6. Contract Discrepancy Report (CDR). The CDR is used to formally document unacceptable performance (contract deficiencies and defects against the AQL). The use of CDR becomes the supporting documentation for contract payment deductions, fixed fee deductions, award fee, nonpayment or other actions deemed necessary by the KO. The CDR will become a part of the official contract file.

8.1.7. Defective Service. A unit of service, which contains one or more defects and does not conform to specified requirements.

8.1.8. Performance Requirements Summary (PRS). The PRS identifies key performance indicators and standards that represent logical service outputs that will be evaluated by the Government to assure the Contractor is fulfilling the terms of the contract.

8.1.9. Performance Standard. A measurable output or result associated with the performance-based description of a requirement found in the PWS.

8.1.10. Quality Control. Those actions taken by the Contractor to control the in-process performance of goods or services to ensure that contract quality standards are met.

8.2. Acronyms.

AFARS Army Federal Acquisition Regulation Supplement AR Army Regulation AT/OPSEC Antiterrorism/Operational Security CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DA Department of the Army DD250 Department of Defense Form 250 (Receiving Report) DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense FAR Federal Acquisition Regulation GFP/M/E/S Government Furnished Property/Material/Equipment/Services IA Information Assurance IS Information System(s) KO Contracting Officer OCI Organizational Conflict of Interest ODC Other Direct Costs PII Personally Identifiable Information POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program

9. Publications and Forms.

9.1. Publications:

Regulation Date Publication Title AR 30-22 17 July 2019 Army Food Program

AR 40-25 03 January 2017 Nutrition and Menu Standards

TB MED 530 01 March 2019 Tri-Service Food Code

DA PAM 30-22 17 July 2019 Operating Procedures For The Army Food Program

DOD 5500.07-R 17 November 2011 The Joint Ethics Regulation

9.2. Forms:

Form Number Form Title DA Form 2062 Hand Receipt/Annex Number

DA Form 2405 Maintenance Request Register

DA Form 3032 Signature Headcount Sheet

DA Form 3034 Production Schedule

DA Form 3988 Equipment Replacement Record

DOD Form 1662 Property in the Custody of Contractors

DA Form 7589 Subsistence Vendor Contract Discrepancy Report

TECHNICAL EXHIBIT 1

Performance Requirements Summary

This Performance Requirements Summary includes performance standards. The Government will use these standards to determine contractor performance and will compare contractor performance to the established thresholds.

PO # PWS PARA PERFORMANCE

OBJECTIVE PERFORMANCE THRESHOLD SURVEILLANCE METHOD

& FREQUENCY

PO 1 4.3

The Contractor shall maintain sanitation requirements for building and equipment.

E: 100% compliance with all sanitation standards

100% Inspection & Random Sampling

VG: 90% compliance with all sanitation standards S: 80% compliance with all sanitation standards M: 70% compliance with all sanitation standards U: 60% compliance with all sanitation standards

PO 2 2.4.6

All meals, to include bag meals, must meet nutritional requirements

E: 100% compliance with all nutrition standards

100% Inspection & Random Sampling

VG: 90% compliance with all nutrition standards

S: 80% compliance with all nutrition standards M: 70% compliance with all nutrition standards U: 60% compliance with all nutrition standards

PO 3 4.4.1

Portions and calorie count will be displayed at the serving line.

E: 100% compliance with labeling standards

100% Inspection & Customer Feedback

VG: 90% compliance with labeling standards S: 80% compliance with labeling standards M: 70% compliance with labeling standards U: 60% compliance with labeling standards

TECHNICAL EXHIBIT 2:

Deliverables Schedule

PWS Reference / Deliverable Title

Frequency Number of Copies

Medium/ Format

Submit To

4.2.1 Quality Control Plan (QCP)

Provide within 15 calendar days after contract is received.

2 Electronic Submission

KO and COR

5.1.2 AT Level 1 Awareness Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

2.1.1.3, 2.2.1.6, 2.3.1.8 Food Service Sanitation Training Certificates

Provide within 5 calendar days after employee completes training or starting work

1 Electronic Submission

KO and COR

5.1.3 iWatch Training Certificates

Provide within 15 calendar days after employee completes training.

1 Electronic Submission

COR

4.4.1 Monthly Menu with macros and kCals

Provide no later than 10 days prior to the start of the menu cycle

1 Electronic Submission

COR

TECHNICAL EXHIBIT 3

Menu Items

Breakfast

Natural juices – fresh or frozen, minimum three selections i.e. orange, apple, grape, and tomato available each breakfast

Fruit – fresh, frozen or canned; minimum two selections, one of which may be canned.

Cereal – minimum of three varieties of dry and assorted packets of instant hot cereal will be available each day.

Pastries – at least one (muffin, cobbler, etc); available daily. Bagels or English Muffins each served as a choice daily in addition to the pastry.

Condiments – as appropriate, including but not limited to syrups, butter (margarine may be provided in addition to butter, not in place of butter), peanut butter, jams and jellies, honey, ketchup, creamer, sugar, cinnamon and brown sugar as necessary with the appropriate entrée.

Beverages – including but not limited to 2%, chocolate, and skim milk, coffee, and tea.

Breads – white and wheat bread will be available at each meal. Raisin bread optional.

Lunch/Dinner

Soup –Rotated to provide variety. Chili offered as a substitution on a regular cyclical basis.

Salad Bar – Lettuce salad (Iceberg and Romaine), a choice of spinach leaves or mixed greens, and cottage cheese daily with a choice of six dressings to include one reduced fat and one low calorie and eight toppings to include two protein toppings served daily. Toppings must be rotated daily to provide variety.

Desserts – In accordance with 30 day menu, additionally, two flavors of ice cream will be offered. The dessert may be offered after its initial serving as an additional choice at the next meal, items that are on a self-service line cannot be reused after the completion of the serving period unless the food items were on the self-service line in individual packaging.

Condiments – as appropriate, including but not limited to syrups, butter (margarine may be provided in addition to butter, not in place of butter), peanut butter, creamer, sugar, hot sauce, jams and jellies, honey, ketchup, cinnamon and brown sugar as necessary with the appropriate entrée.

Beverages – including but not limited to 2%, chocolate, and skim milk, coffee, and tea.

TECHNICAL EXHIBIT 4

Historical Usage Data (FY 2019)

Meal

OCT

NOV

DEC

JAN

FEB

MAR

APR

MAY

JUN

JUL

AUG

SEP

Breakfast 4251 3578 1177 4754 4198 6406 5183 4703 1736 5063 8801 6226 Lunch 4348 3849 674 4937 3858 5857 4734 4499 1499 3129 5071 5469 Dinner 3744 3593 665 4342 4468 6533 5129 4623 1656 4808 8150 6038 Total Meals Served 12343 11020 2516 14033 12524 18796 15046 13825 4891 13000 22022 17733