Performance Work Statement - Family Strong Bonds Event - W50S8G-24-Q-W003.pdf

PERFORMANCE WORK STATEMENT (PWS)

FOR

FY24 – Strong Bonds Family Enrichment Events & Services

1.0 General:

1.1 Scope: The contractor shall provide all personnel, equipment, tools, materials, supervision, and quality control necessary to perform Strong Bonds Family Enrichment Event Services, as defined in this PWS.

1.2 Background: Strong Bonds Family Enrichment Events are critical to the social fitness of our Airmen, their spouses, and their families. These events are intended to be a form of retreat combined with formal instruction on relationship education.

1.3 Period of Performance (PoP): The Period of Performance shall be from 14-16 June 2024. Alternate Date 28-30 June 2024 will also be acceptable.

1.3.1. Location: The contractor shall provide services at a location around Colorado Springs, Colorado or Denver, Colorado on 14-16 June 2024. The location is to constitute a “retreat like setting” with a water park for families to fortify the family bonding experience. The conference space, lodging rooms and water park shall be at one location.

1.4 General Information:

1.4.1 Quality Control (QC): The CONTRACTOR will develop and implement a quality control plan during the performance of this Performance Work Statement and contract.

The quality control plan should outline the methods and responsibilities for accomplishing activities during the service. It is the CONTRACTOR's responsibility to control quality during the performance of the contract NOT the Government.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government will do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) or defect rate(s).

1.4.3. Place and Performance of Services: The contractor shall provide services between the hours of 4:00 PM on June 14, 2024 to 12:00 PM on June 16, 2024 at the contractor’s selected location. Alternate Date 28-30 June 2024 will also be acceptable.

1.4.4. Protection of Personally Identifiable Information (PII). The contractor shall protect all PII encountered in the performance of services in accordance with Defense Federal

Acquisition Regulation Supplement (DFARS) 224.103 Personally Identifiable Information and Department of Defense Directive (DoDD) 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals whose PII has been compromised.

1.4.4.1. Communications Security/Information Technology (COMSEC/IT) Security. All communications with DoD organizations are subject to COMSEC review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DoD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DoD organizations. Therefore, the contractor is advised that any time contractor personnel place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DoD information. The contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5. Post Award Conference/Periodic Progress Meetings: The contractor agrees to attend any post award conference convened by the KO in accordance with FAR Subpart 42.5. The KO, GPOC and other Government personnel, as appropriate, may meet periodically with the contractor to review the contactor’s performance. At these meetings, the KO will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced. The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.6. Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO.

The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the GPOC to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor. During the performance of the contract outlined in paragraph 1.3 the CM must respond to questions within 30 minutes.

1.4.7. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at

FAR 22.17.

2.0 Definitions and Acronyms:

2.1 Definitions:

2.1.1. Contractor: A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. Contracting Officer (KO): A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3. Government Point of Contact (GPOC): An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications.

This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service: A service output that does not meet the standard of performance associated with the PWS.

2.1.5. Deliverable: Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 Key Personnel: Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 Physical Security: Actions that prevent the loss or damage of Government property.

2.1.8 Quality Assurance: The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 Quality Control: All necessary measures taken by the Contractor to ensure that the quality of an end product or service shall meet contract requirements.

2.1.11 Subcontractor: One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.2 Acronyms:

AEI Army Enterprise Infostructure AR Army Regulation AT/OPSEC Antiterrorism/Operational Security BI Background Investigation CM Contract Manager CMRA Contractor Manpower Reporting Application COR Contracting Officer Representative DA Department of the Army DD254 Department of Defense Contract Security Classification Specification DFARS Defense Federal Acquisition Regulation Supplement DoD Department of Defense FAR Federal Acquisition Regulation GPOC Government Point of Contact GFP/M/E/S Government Furnished Property/Material/Equipment/Services HQDA Headquarters, Department of the Army HSPD Homeland Security Presidential Directive KO Contracting Officer NGB National Guard Bureau OCI Organizational Conflict of Interest PH Public Health PII Personally Identifiable Information POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program SSN Social Security Number TE Technical Exhibit USD(I) Under Secretary of Defense for Intelligence

3.0 Government Furnished Property: The Government shall not provide Government Furnished Property under this contract and performance of this PWS.

3.1 Property: The Government will not furnish any property during the performance of work.

4.0 Requirements: The events will be offered in person. Therefore, there will be need for at least 2,200 square feet (i.e. conference room/ball room) to accommodate up to 80 people for the family event.

4.1 The contractor shall provide services at a location around Colorado Springs, Colorado or Denver, Colorado. The location is to constitute a “retreat like setting” with a water park for families to fortify the family bonding experience. Family attendance to the waterpark must be included in the performance of this contract, from check in to check out.

4.1.1. Provide 22 lodging rooms (2 Queen size preferred) for Service members and their families for the nights of June 14 and 15, 2024. Check in will be available by 3pm on Friday and check out by 12pm on Sunday. Alternate Date 28-30 June 2024 will also be acceptable.

4.1.1.1. Five of the rooms must accommodate up to 6 people (2 adults and 4 children).

4.1.1. 2. The government will not pay for and is not liable for any additional items requested by individuals at the event, such as room service and snacks or drinks. Any such items must be paid by the requestor NOT the Government.

4.1.2. Provide parking spaces for 22 vehicles (not compact cars only) beginning at 3pm on Friday June 14, 2024 through 12pm on Sunday June 16, 2024. Members shall not pay out of pocket if there is an expense. If there is an expense, the price for parking must be included in your quoted price.

4.1.3. Provide quality (hot when served) meals for up to 80 people at the specified times, in accordance with current local public health guidance and Air Force Instruction 48-116 2.5.

4.1.3.1. provide documentation that certifies food service meets the standards and requirements outlined by AFI 48-116 by providing certification or other documentation showing food served at the strong bond event is approved by the local Public Health (PH) as an approved establishment.

4.1.3.2. Dinner at 6pm on Friday June 14, 2024. The meal must include the following:

an entrée, one salad, one starch side, one vegetable side, bread, butter, dessert, and beverage.

4.1.3.3. Breakfast at 8am on Saturday June 15, 2024. The meal must include at minimum: eggs, a breakfast meat, fruit and pastry, and beverage.

4.1.3.4. Lunch at 12pm on Saturday June 15, 2024. The meal must include at minimum:

lunch entrée (e.g. sandwich), sides (e.g. chips, salad), and beverage.

4.1.3.5. Breakfast at 8am on Sunday June 16, 2024. The meal must include at minimum: eggs, a breakfast meat, fruit and pastry, and beverage.

4.1.3.6. Provide coffee, iced tea, and water in the presentation room 6pm to 8pm on Friday June 14, 2024; 8am to 4pm on Saturday June 15, 2024; and 8am to 12pm on Sunday June 16, 2024.

4.1.4. The government will not pay, and is not liable, for any meals over the number requested in this Performance Work Statement (PWS).

4.2 Facility and Equipment, the contractor shall:

4.2.1. Provide a table and two chairs in the lobby by 4pm until 6pm on Friday June 14, 2024 for registering families to the event.

4.2.2. Provide a meeting space from 6pm on Friday June 14, 2024 to 12pm on Sunday June 16, 2024 that will allow space for 20 round tables that will seat 4-6 people so that each family can have their own work space. The space must be 2,200 square feet (100 sq ft per family). The standard will be confirmed by the Government POC and included as part of the AQL.

4.2.3. Provide audio/visual cart, power strip, and projection screen adequate for visual presentations. The power strip must accommodate the government’s projector, computer, and audio system which have 3 prong outlets.

5.0 Applicable Publications: Publications applicable to this PWS are listed below:

Publication (Chapter/Page)

Date of Publication

Mandatory or Advisory

Website

Federal Acquisition Regulation Mandatory https://www.acquisition.gov/?q=browsefar or http://farsite.hill.af.mil/

Defense Federal Acquisition Regulation Supplement

Mandatory http://www.acq.osd.mil/dpap/dars/dfarspgi/current /index.html or http://farsite.hill.af.mil/

Air Force Instruction 48-116 2.5, p. 3

11 Sept 2018 Mandatory https://static.e-publishing.af.mil/production/1/af_sg/publication/af i48-116/afi48-116.pdf

TECHNICAL EXHIBIT 1

Performance Requirements Summary (PRS)

This PRS includes performance objectives the Government will use to determine contractor performance and will compare contractor performance to the Acceptable Quality Level (AQL).

Performance

Objective Performance Standard Acceptable Quality

Levels (AQL) Surveillance Method / By

Whom

4.1.1. Provide

22 double occupancy rooms (2 Queen size, preferred) for check in by 3pm on Friday June 14, 2024 and checkout by 12pm on

Sunday June 16, 2024. Five of the rooms must accommodate up to 6 people (2 adults and 4 children).

The contractor shall make all rooms available during the specified times. Rooms will be clean, with new linen, sinks, showers and toilets will be in good working order.

Meets the standard 85% of the time.

Based upon post- weekend survey / Government Points of Contact (POC) – Chaplain or Religious Affairs Airman

4.1.2. provide parking spaces for 22 vehicles beginning at 3pm on Friday June 14 through 12pm on Sunday June 16, 2024.

The contractor shall make all spaces available during the specified times. The spaces will be adequate for all types of vehicles (no compact cars only).

Meets the standard 85% of the time.

Based upon post-weekend survey / Government POC

4.1.3. provide quality meals for up to 80 people at the specified times in accordance with current New Mexico public health guidance.

The contractor shall provide quality meals at the specified times for the specified number of people.

Meets the standard 85% of the time.

Based upon post-weekend survey / Government POC

4.2.1. provide a table and two chairs in the lobby from 4pm to 7pm on Friday June 14, 2024.

The contractor shall provide the space and items during the specified times for the specified number of people.

Meets the standard 85% of the time.

Visual inspection / Government POC

4.2.2. Provide a

meeting space

The contractor shall provide the space and items during the

Meets the standard 85% of the time.

Visual inspection/GPOC

(minimum 2,200 sq ft) that will allow twenty round tables, with seating for 6 people per table from 6pm on Friday June 14 to 12pm on Sunday June 16, 2024, specified times for the specified number of people.

4.2.3. Provide

audio/visual cart, power strip, and projection screen adequate for visual for presentations.

The power strip must accommodate the government’s projector, computer, and audio system from Friday June 14 at 6pm to 12pm on Sunday June 16, 2024.

The contractor shall provide the space and items during the specified times for the specified number of people.

Meets the standard 85% of the time.

Visual inspection/GPOC