Performance Work Statement DRAFT Minot AFB Dome.pdf
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- Solicitation number
- FA4528QTA0001
- Issued by
-
Department of the Air Force
About this file
This Performance Work Statement (PWS) details preventative maintenance and repair services for the Air-Supported Structure (Dome) at Minot Air Force Base, located in North Dakota. The 5th Force Support Squadron requires comprehensive maintenance covering fabric membrane, anchoring, inflation systems, generator, automatic transfer switch, HVAC, lighting, electrical systems, and emergency protocols. The contractor must perform weekly, monthly, quarterly, semi-annual, and annual maintenance inspections, with specific requirements including developing a Preventative Maintenance Plan within 15 days of contract award, providing detailed inspection reports, and responding to routine and emergency repair calls within specified timeframes.
Key performance objectives include completing maintenance as scheduled 85% of the time, providing original maintenance plans on schedule, and achieving 98% successful repair completion. The contract encompasses nonpersonal services for the 5th Bomb Wing and 91st Missile Wing, with the primary performance location being Minot Air Force Base. The government will assess contractor performance using methods such as periodic surveillance, customer complaints, random sampling, and third-party audits, with potential performance ratings ranging from Exceptional to Unsatisfactory. The maintenance is critical for keeping equipment warranties intact, protecting facility patrons, and ensuring continuous operation of the Fitness Center Dome.
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Performance Work Statement For
Preventative Maintenance and Repair Services for the Minot Air Force Base Dome
5th Force Support Squadron Date
1 OVERVIEW AND OBJECTIVE
1.1 Overview:
1.2 Notes and Definitions:
1.3 Objective:
1.4 Description of Service:
1.5 Codes and Standards:
1.6 Mobilization and Demobilization
1.7 Place of Performance:
2 SCOPE
2.1 Preventative Maintenance
2.2 Repairs
2.3 Services Summary:
1 OVERVIEW AND OBJECTIVE
1.1 Overview:
1.1.1 This requirement is for nonpersonal services for the 5th Force Support Squadron (5
FSS), 5th Bomb Wing, Minot Air Force Base (AFB), including surrounding United States Air Force locations within North-Central North Dakota as listed in this performance work statement.
1.1.2 Minot AFB is home to two major Air Force units, the 5th Bomb Wing and the 91st Missile Wing. Minot AFB is located approximately 13 miles north of Minot, North Dakota and approximately 120 miles north of the North Dakota state capital, Bismark.
Minot is known for pleasant, warm to moderately hot summers and bitterly cold winters.
At times, the area can have extreme winds, with wind speeds exceeding forty miles per hour occurring regularly. Minot AFB is in the central time zone. For more information visit https://www.minot.af.mil/, https://minotnd.gov/, and https://visitminot.org/.
1.1.3 The 5 FSS requires recurring Preventative Maintenance and Repair services for all parts of the dome to include fabric membrane, anchoring, inflation, generator, automatic transfer switch, HVAC, lighting and electrical, and emergency protocols and equipment systems. These items need to be maintained to keep warranties intact, protect patrons, and upkeep required Fitness Center Dome service and maintenance.
1.2 Notes and Definitions:
1.2.1 While the term “Government” applies to the Government as a whole, only the
Contracting Officer’s Representative (COR), Contract Administrator, and Contracting Officer (CO) may supply any guidance to the Contractor. The Contracting Officer’s Representative and Contract Administrator help the Contracting Officer in the administration of the contract and may provide technical and administrative guidance.
Only a warranted Contracting Officer may bind the Government to any changes in the terms or conditions to the contract.
1.2.2 The terms “Minot AFB”, “installation”, and “base” refer to all property and land controlled by the 5th Bomb Wing and the 91st Missile Wing.
1.2.3 Personnel interactions
1.2.3.1 During this requirement, situations may occur where Government personnel require the
Contractor to temporarily stop work. These personnel may include security forces, health and safety representatives, and facility managers. The contractor must stop work during any actual or potential emergency or upon notification from emergency personnel. The Contractor must notify the Contracting Officer, Contract Specialist, and Contracting Officer’s Representative of any interruption as soon as possible, with the expected impact of the delay.
1.2.3.2 Customers and base population might request the contractor to stop performing or to alter the requirement. The Contractor must not adjust contract performance without Contracting Officer’s approval. The Contractor must notify the Contracting Officer, Contract Specialist, and Contracting Officer’s Representative of any interruption as soon as possible and should direct all questions from base personnel to the Contracting Officer’s Representative.
https://www.minot.af.mil/ https://minotnd.gov/ https://visitminot.org/
1.2.4 Web links provided within this performance work statement are for informational purposes, and the Contractor must not consider them contractual guidance.
1.3 Objective:
1.3.1 The Contractor must provide all personnel, equipment, tools, materials, transportation, and supervision, in support of Preventative Maintenance and Repair Service for Minot AFB’s Air-Supported Structure unless specifically identified with in this performance work statement. The Government will only supply those items named in the “Government Provided Facilities, Equipment, and Materials” section.
1.4 Description of Service:
1.4.1 This requirement is for Preventative Maintenance and Repair Service for Minot AFB’s
Air-Supported Structure also known as “The Dome”
1.4.2 This equipment is new to Minot AFB and has had no previous service contract in place.
1.5 Codes and Standards:
1.5.1 Contractor work must follow the standards in this requirement and all proper local, state, and federal or national codes. All work must conform to local installation facility standards when shown. All products and equipment must be UL Solutions standards or equal. All codes and standards must be the latest edition of applicable local, state, and federal or national codes at the time of award.
1.6 Mobilization and Demobilization
1.6.1 Mobilization:
1.6.1.1 The Government authorizes the Contractor up to [60 days] at the beginning of the first period of performance to mobilize Contractor workforce and develop processes. During this time, the Government will allow for a [20%] reduction in the performance threshold found in the Services Summary.
1.6.2 Demobilization:
1.6.2.1 In the event the Government does not select the Contractor for a follow-on award or if the requirement reverts to a government operation, the Contractor must transition the requirement to the newly selected Contractor or to the Government in a professional manner.
1.6.2.2 The Contractor must return all property provided in the “Government Provided Facilities, Equipment, and Materials” to the Government.
1.7 Place of Performance:
1.7.1 The primary place of performance is on Minot Air Force Base, North Dakota. The address for the central office of the 5 FSS Fitness Center is the McAdoo Fitness Center at Building 121 Summit Drive].
2 SCOPE
2.1 Preventative Maintenance
2.1.1 General Information
2.1.1.1 The Contractor must provide preventative maintenance on a Weekly, Monthly, Quarterly Semi-Annual, and Annual basis
Commented [EV1]: Note for Contracting Officer: may require 52.237-3.
2.1.1.2 The Contractor must develop and provide a Preventative Maintenance Plan to the CO and COR within fifteen calendar day after the award of the contract. The Contractor must provide any updates to the Preventative Maintenance Plan prior to implementing any changes.
2.1.1.3 The price for preventative maintenance must include all consumable normally replaced during preventative maintenance, including oils, lubricants, coolants, filters, etc.
2.1.2 Weekly Inspection (X001)
2.1.2.1 The contractor must perform a weekly inspection of all equipment in accordance with
Attachment 1, “Yeadon Air Supported Dome Operation and Maintenance Manual”, Attachment 2. “Titan Air Handling System”, Attachment 3, “Generac Owner’s Manual for Stationary Industrial Generators” and Attachment 4, “Generac ATS Manual Dome”
2.1.2.2 The Contractor must inspect all the lighting and electrical systems inside the Dome monthly.
2.1.2.3 The Contractor must provide a checklist of all items inspected, noting any discrepancies or issues.
2.1.2.4 The Contractor must submit all reports electronically in Adobe Acrobat (.pdf), Microsoft Word (.docx), or Microsoft Excel (.xlsx) format. The format of the report is at the Contractor’s discretion.
2.1.3 Preventative Maintenance (X002)
2.1.3.1 The contractor must perform Monthly, Quarterly, Semi-Annual, and Annual
Maintenance preventative maintenance of all equipment in accordance with Attachment 1, “Yeadon Air Supported Dome Operation and Maintenance Manual”, Attachment 2.
“Titan Air Handling System”, Attachment 3, “Generac Owner’s Manual for Stationary Industrial Generators” and Attachment 4, “Generac ATS Manual Dome”
2.1.3.2 The Preventative Maintenance Report must contain, at a minimum, the maintenance completed, the technician completing the maintenance, what future repairs may be required, and any abnormal conditions found to the CO and COR within 5 business days.
2.1.3.3 The Contractor must submit all reports electronically in Adobe Acrobat (.pdf), Microsoft Word (.docx), or Microsoft Excel (.xlsx) format. The format of the report is at the Contractor’s discretion.
2.1.3.4 The Contactor is highly encouraged to provide any feedback that would improve the cost-effective performance of this requirement.
2.1.3.5 During the monthly PM, the Contractor must fill out an AF Form 487. See attachment 5, AF487 blank.
2.1.3.6 Lighting and Electrical Systems:
2.1.3.6.1 Test emergency lighting systems annually.
2.1.3.6.2 Replace lighting components as needed [Due to the equipment needed, this should be a COR pre-coordinated item.]
2.1.4 Scheduling
2.1.4.1 The Contractor must schedule all inspections and maintenance with the COR at least 15 days in advance.
2.2 Repairs
2.2.1 Routine Repairs (X003)
2.2.1.1 Routine Repairs include quick-fix repairs and replacement of consumable parts not normally changed during preventative maintenance.
2.2.1.2 The purpose of Routine Repairs is to provide an expedited method of accomplishing common repair and replacement of non-maintained items. These might include switches, lightbulbs, belts, etc.
2.2.1.3 The Contractor must provide a price list of commonly replaced parts to the CO within 30 days after the start of this contract.
2.2.1.4 The Contractor may request a price adjustment for items on the price list once annually to cover inflation. The price adjustment request will be reviewed by the CO and COR prior to the Government accepting the price adjustment.
2.2.2 Non-Preventative Maintenance Repairs (X004)
2.2.2.1 Non-Preventative Maintenance repairs are repairs identified by the Contractor as items needing fixed in order to maintain the usability of the facility or repairs required to prevent further damage to the equipment. This includes both items discovered during routine preventative maintenance and those identified during an Emergency Visit. This does not include anything listed on the Routine Repair price list.
2.2.2.2 If the Contractor discovers needed repairs during Preventative Maintenance, the Contractor must submit information on the repair, including the repair needed, an itemized list and price of parts and labor needed, and an estimated completion date to the CO and COR.
2.2.2.3 The CO will either authorize the repair through the Non-Preventative Maintenance Repair CLIN, defer the repair, or request more information.
2.2.2.3.1 The CO will defer any maintenance covered under the original manufacturer’s warranty; however, the CO may request the Contractor assist in the coordination of the warranty repair.
2.2.2.4 Once authorized, the Contractor must work with the COR to schedule and complete the repairs.
2.2.3 Repair Call (NSP)
2.2.3.1 If any piece of equipment fails to operate between preventative maintenance checks, the
COR will call the Contractor to trouble shoot the issue prior to requesting a repair visit
2.2.3.2 The Contractor must respond within 3 hours Monday – Friday and within 6 hours on weekend. by telephone once the COR creates a Repair Call.
2.2.3.3 The Contractor must try to trouble-shoot the issue over the phone, if possible, and if the repair cannot be completed over the phone, the CO and COR will determine if they will request a Emergency Repair Visit or wait until the next Inspection visit.
2.2.4 Emergency Repairs Visit (X005)
2.2.4.1 Emergency Maintenance repairs are repairs identified by the Government as needing fixed in order to prevent damage to the equipment or repairs needed ensure basic operations of the facility. These repairs include keeping the air handling system and generator system operation but could include lower-level repairs if the issue would cause the Dome to become unusable.
2.2.4.2 Once the Government places an emergency call, the Contractor must respond within 5 hours unless otherwise approved by the CO.
2.2.4.3 Once the contractor has identified the repair needed, Contractor must submit information on the repair, including the repair needed, an itemized list and price of parts and labor needed, and an estimated completion date to the CO and COR.
2.2.4.3.1 The CO may approve expedited shipping for parts if it is in the interest of the Government.
2.2.4.4 If approved by CO, the Contractor may proceed using the Non-Preventative Maintenance Repair CLIN.
2.2.4.5 The Contractor must try to trouble-shoot the issue over the phone, if possible, and if the repair cannot be completed over the phone, the Contractor must respond within xx days.
2.2.4.6 The Contractor must submit information on the repair, including the repair needed, an itemized list and price of parts and labor needed, and an estimated completion date to the CO and COR.
2.2.4.6.1 The Contracting Officer may approve expedited shipping for parts if it is in the interest of the Government.
2.2.4.7 If approved by the Contracting Officer, the contractor may proceed using the Non- Preventative Maintenance Repair CLIN.
2.3 Services Summary:
2.3.1 The Government summarizes the service requirements into performance objectives that relate to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. The Services Summary supplies information on contract requirements, the expected level of Contractor performance and the expected method of our surveillance. While these thresholds are critical to mission success, the Government may inspect any requirements within this performance work statement. The Government rates individual inspections as “Acceptable” or “Unacceptable”. The Government will combine all inspections for a month and assign one of the following five tier ratings.
2.3.1.1 Exceptional: Performance meets contractual requirements and exceeds many to the Government’s benefit.
2.3.1.2 Very Good: Performance meets contractual requirements and exceeds some to the Government’s benefit.
2.3.1.3 Satisfactory: Performance meets contractual requirements. The Government will not rate the Contractor lower than Satisfactory if Contractor performance meets the requirements of the contract.
2.3.1.4 Marginal: Performance does not meet some contractual requirements.
2.3.1.5 Unsatisfactory: Performance does not meet most contractual requirements, and recovery is not likely within the allotted time.
2.3.2 The Government’s rating official will use the monthly ratings to decide the Contractors annual rating.
2.3.3 The standards listed in the Services Summary Table do not override the overarching quality requirements under any Federal Acquisition Regulation, Defense Federal Acquisition Regulation Supplement, or Department of the Air Force Federal Acquisition Regulation Supplement clauses applied to this contract.
2.3.4 Services Summary Table
Performance Objectives PWS Para Performance
Threshold Remedy Method of
Assessment Inspection and Maintenance completed per Preventative Maintenance Plan
2.1 Complete
maintenance as schedule 85% of the time
Recomplete the maintenance
Periodic Surveillance, Customer Complaint, Random Sampling, 100% Inspection, Third Party Audit, Provide Preventative Maintenance Plan
2.1.1.2 Original Plan
provided on schedule; updates provided per schedule 100% of the time
Provide an updated schedule within 24 hours notification
100% Inspection, Routine Repairs Repairs completed successfully and on schedule 98% of the time
Non-Preventative Maintenance Repairs
2.2.2 Repairs completed
successfully and on schedule 98% of the time
Recomplete unsuccessful repairs
Periodic Surveillance, Random Sampling, Emergency Calls Repair calls answered per schedule 95% of the time
Emergency Visit Repair visit occurs per schedule 95% of the time
Performance Objectives PWS Para Performance Threshold
Remedy Method of Assessment
| 1 |
| 1 OVERVIEW AND OBJECTIVE |
| 1.1 Overview: |
| 1.1.1 This requirement is for nonpersonal services for the 5th Force Support Squadron (5 FSS), 5th Bomb Wing, Minot Air Force Base (AFB), including surrounding United States Air Force locations within North-Central North Dakota as listed in this perfo... |
| 1.1.2 Minot AFB is home to two major Air Force units, the 5th Bomb Wing and the 91st Missile Wing. Minot AFB is located approximately 13 miles north of Minot, North Dakota and approximately 120 miles north of the North Dakota state capital, Bismark. ... |
| 1.1.3 The 5 FSS requires recurring Preventative Maintenance and Repair services for all parts of the dome to include fabric membrane, anchoring, inflation, generator, automatic transfer switch, HVAC, lighting and electrical, and emergency protocols an... |
| 1.2 Notes and Definitions: |
| 1.2.1 While the term “Government” applies to the Government as a whole, only the Contracting Officer’s Representative (COR), Contract Administrator, and Contracting Officer (CO) may supply any guidance to the Contractor. The Contracting Officer’s Rep... |
| 1.2.2 The terms “Minot AFB”, “installation”, and “base” refer to all property and land controlled by the 5th Bomb Wing and the 91st Missile Wing. |
| 1.2.3 Personnel interactions |
| 1.2.3.1 During this requirement, situations may occur where Government personnel require the Contractor to temporarily stop work. These personnel may include security forces, health and safety representatives, and facility managers. The contractor m... |
| 1.2.3.2 Customers and base population might request the contractor to stop performing or to alter the requirement. The Contractor must not adjust contract performance without Contracting Officer’s approval. The Contractor must notify the Contracting... |
1.2.4 Web links provided within this performance work statement are for informational purposes, and the Contractor must not consider them contractual guidance.
| 1.3 Objective: |
| 1.3.1 The Contractor must provide all personnel, equipment, tools, materials, transportation, and supervision, in support of Preventative Maintenance and Repair Service for Minot AFB’s Air-Supported Structure unless specifically identified with in thi... |
| 1.4 Description of Service: |
| 1.4.1 This requirement is for Preventative Maintenance and Repair Service for Minot AFB’s Air-Supported Structure also known as “The Dome” |
| 1.4.2 This equipment is new to Minot AFB and has had no previous service contract in place. |
| 1.5 Codes and Standards: |
| 1.5.1 Contractor work must follow the standards in this requirement and all proper local, state, and federal or national codes. All work must conform to local installation facility standards when shown. All products and equipment must be UL Solutions ... |
| 1.6 Mobilization and Demobilization |
| 1.6.1 Mobilization: |
| 1.6.1.1 The Government authorizes the Contractor up to [60 days] at the beginning of the first period of performance to mobilize Contractor workforce and develop processes. During this time, the Government will allow for a [20%] reduction in the perf... |
| 1.6.2 Demobilization: |
| 1.6.2.1 In the event the Government does not select the Contractor for a follow-on award or if the requirement reverts to a government operation, the Contractor must transition the requirement to the newly selected Contractor or to the Government in a... |
| 1.6.2.2 The Contractor must return all property provided in the “Government Provided Facilities, Equipment, and Materials” to the Government. |
| 1.7 Place of Performance: |
| 1.7.1 The primary place of performance is on Minot Air Force Base, North Dakota. The address for the central office of the 5 FSS Fitness Center is the McAdoo Fitness Center at Building 121 Summit Drive]. |
| 2 SCOPE |
| 2.1 Preventative Maintenance |
| 2.1.1 General Information |
| 2.1.1.1 The Contractor must provide preventative maintenance on a Weekly, Monthly, Quarterly Semi-Annual, and Annual basis |
| 2.1.1.2 The Contractor must develop and provide a Preventative Maintenance Plan to the CO and COR within fifteen calendar day after the award of the contract. The Contractor must provide any updates to the Preventative Maintenance Plan prior to imple... |
| 2.1.1.3 The price for preventative maintenance must include all consumable normally replaced during preventative maintenance, including oils, lubricants, coolants, filters, etc. |
| 2.1.2 Weekly Inspection (X001) |
| 2.1.2.1 The contractor must perform a weekly inspection of all equipment in accordance with Attachment 1, “Yeadon Air Supported Dome Operation and Maintenance Manual”, Attachment 2. “Titan Air Handling System”, Attachment 3, “Generac Owner’s Manual fo... |
| 2.1.2.2 The Contractor must inspect all the lighting and electrical systems inside the Dome monthly. |
| 2.1.2.3 The Contractor must provide a checklist of all items inspected, noting any discrepancies or issues. |
| 2.1.2.4 The Contractor must submit all reports electronically in Adobe Acrobat (.pdf), Microsoft Word (.docx), or Microsoft Excel (.xlsx) format. The format of the report is at the Contractor’s discretion. |
| 2.1.3 Preventative Maintenance (X002) |
| 2.1.3.1 The contractor must perform Monthly, Quarterly, Semi-Annual, and Annual Maintenance preventative maintenance of all equipment in accordance with Attachment 1, “Yeadon Air Supported Dome Operation and Maintenance Manual”, Attachment 2. “Titan A... |
| 2.1.3.2 The Preventative Maintenance Report must contain, at a minimum, the maintenance completed, the technician completing the maintenance, what future repairs may be required, and any abnormal conditions found to the CO and COR within 5 business days. |
| 2.1.3.3 The Contractor must submit all reports electronically in Adobe Acrobat (.pdf), Microsoft Word (.docx), or Microsoft Excel (.xlsx) format. The format of the report is at the Contractor’s discretion. |
| 2.1.3.4 The Contactor is highly encouraged to provide any feedback that would improve the cost-effective performance of this requirement. |
| 2.1.3.5 During the monthly PM, the Contractor must fill out an AF Form 487. See attachment 5, AF487 blank. |
| 2.1.3.6 Lighting and Electrical Systems: |
| 2.1.3.6.1 Test emergency lighting systems annually. |
| 2.1.3.6.2 Replace lighting components as needed [Due to the equipment needed, this should be a COR pre-coordinated item.] |
| 2.1.4 Scheduling |
| 2.1.4.1 The Contractor must schedule all inspections and maintenance with the COR at least 15 days in advance. |
| 2.2 Repairs |
| 2.2.1 Routine Repairs (X003) |
| 2.2.1.1 Routine Repairs include quick-fix repairs and replacement of consumable parts not normally changed during preventative maintenance. |
| 2.2.1.2 The purpose of Routine Repairs is to provide an expedited method of accomplishing common repair and replacement of non-maintained items. These might include switches, lightbulbs, belts, etc. |
| 2.2.1.3 The Contractor must provide a price list of commonly replaced parts to the CO within 30 days after the start of this contract. |
| 2.2.1.4 The Contractor may request a price adjustment for items on the price list once annually to cover inflation. The price adjustment request will be reviewed by the CO and COR prior to the Government accepting the price adjustment. |
| 2.2.2 Non-Preventative Maintenance Repairs (X004) |
| 2.2.2.1 Non-Preventative Maintenance repairs are repairs identified by the Contractor as items needing fixed in order to maintain the usability of the facility or repairs required to prevent further damage to the equipment. This includes both items di... |
| 2.2.2.2 If the Contractor discovers needed repairs during Preventative Maintenance, the Contractor must submit information on the repair, including the repair needed, an itemized list and price of parts and labor needed, and an estimated completion da... |
| 2.2.2.3 The CO will either authorize the repair through the Non-Preventative Maintenance Repair CLIN, defer the repair, or request more information. |
| 2.2.2.3.1 The CO will defer any maintenance covered under the original manufacturer’s warranty; however, the CO may request the Contractor assist in the coordination of the warranty repair. |
2.2.2.4 Once authorized, the Contractor must work with the COR to schedule and complete the repairs.
| 2.2.3 Repair Call (NSP) |
| 2.2.3.1 If any piece of equipment fails to operate between preventative maintenance checks, the COR will call the Contractor to trouble shoot the issue prior to requesting a repair visit |
| 2.2.3.2 The Contractor must respond within 3 hours Monday – Friday and within 6 hours on weekend. by telephone once the COR creates a Repair Call. |
| 2.2.3.3 The Contractor must try to trouble-shoot the issue over the phone, if possible, and if the repair cannot be completed over the phone, the CO and COR will determine if they will request a Emergency Repair Visit or wait until the next Inspection... |
| 2.2.4 Emergency Repairs Visit (X005) |
| 2.2.4.1 Emergency Maintenance repairs are repairs identified by the Government as needing fixed in order to prevent damage to the equipment or repairs needed ensure basic operations of the facility. These repairs include keeping the air handling syst... |
| 2.2.4.2 Once the Government places an emergency call, the Contractor must respond within 5 hours unless otherwise approved by the CO. |
| 2.2.4.3 Once the contractor has identified the repair needed, Contractor must submit information on the repair, including the repair needed, an itemized list and price of parts and labor needed, and an estimated completion date to the CO and COR. |
| 2.2.4.3.1 The CO may approve expedited shipping for parts if it is in the interest of the Government. |
| 2.2.4.4 If approved by CO, the Contractor may proceed using the Non-Preventative Maintenance Repair CLIN. |
| 2.2.4.5 The Contractor must try to trouble-shoot the issue over the phone, if possible, and if the repair cannot be completed over the phone, the Contractor must respond within xx days. |
| 2.2.4.6 The Contractor must submit information on the repair, including the repair needed, an itemized list and price of parts and labor needed, and an estimated completion date to the CO and COR. |
| 2.2.4.6.1 The Contracting Officer may approve expedited shipping for parts if it is in the interest of the Government. |
2.2.4.7 If approved by the Contracting Officer, the contractor may proceed using the Non-Preventative Maintenance Repair CLIN.
| 2.3 Services Summary: |
| 2.3.1 The Government summarizes the service requirements into performance objectives that relate to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. The Services Summar... |
| 2.3.1.1 Exceptional: Performance meets contractual requirements and exceeds many to the Government’s benefit. |
| 2.3.1.2 Very Good: Performance meets contractual requirements and exceeds some to the Government’s benefit. |
| 2.3.1.3 Satisfactory: Performance meets contractual requirements. The Government will not rate the Contractor lower than Satisfactory if Contractor performance meets the requirements of the contract. |
| 2.3.1.4 Marginal: Performance does not meet some contractual requirements. |
| 2.3.1.5 Unsatisfactory: Performance does not meet most contractual requirements, and recovery is not likely within the allotted time. |
| 2.3.2 The Government’s rating official will use the monthly ratings to decide the Contractors annual rating. |
| 2.3.3 The standards listed in the Services Summary Table do not override the overarching quality requirements under any Federal Acquisition Regulation, Defense Federal Acquisition Regulation Supplement, or Department of the Air Force Federal Acquisiti... |
| 2.3.4 Services Summary Table |
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