PERFORMANCE WORK STATEMENT - Draft.docx

PERFORMANCE WORK STATEMENT

ATTACHMENT 1

Flight Planning Dispatch Services Marine Corps Air Station (MCAS) Kaneohe Bay Performance Work Statement

1.0 INTRODUCTION. This is a requirement for flight planning dispatch services.

2.0 BACKGROUND. Marine Corps Air Station (MCAS) Kaneohe Bay requires contractor-provided flight planning dispatch services in support of the VMR-Detachment C-20 aircraft located at Marine Corps Base Hawaii (MCBH), Kaneohe Bay, Hawaii due to insufficient Government personnel currently available to support the requirement. The aircraft provides logistics and executive transportation services for the USMC worldwide.

3.0 SCOPE OF WORK. The Contractor shall provide labor and other resources necessary, except those specifically stated as Government furnished, to perform flight planning dispatch services in support of MCAS Kaneohe Bay’s VMR-Detachment C-20 aircraft in accordance with this PWS.

4.0 APPLICABLE DOCUMENTS. The Contractor shall follow all applicable documents and regulations to include but not be limited to the following documents:

4.1 Minimum Equipment List (MEL)

4.2 C-20 NATOPS Manuals

4.3 Applicable Operations Documents (e.g. USMC procedures from USMC-provided operations manuals (and other manuals))

4.4. Federal Aviation Administration (FAA) Regulations

4.5 CNAF M 3710.7 (Series)

4.6 CFLSWINST 3710.15 (Series)

5.0 TECHNICAL REQUIREMENTS. The contractor shall provide dispatch services to MCAS Kaneohe Bay as required to support executive transportation/logistics flight operations which shall include:

5.1 Contractor shall provide training as necessary in any method to include web-based training, on-site training, guidebooks and/or manuals.

5.2 Flight Planning & Flight Release information (33 releases per month on average). Flight releases shall be delivered via a customized web-based, crew briefing system, email or fax, as requested by the government, and completed not less than two hours prior to scheduled flight time.

5.2.1 Upon notification from MCAS Kaneohe Bay of a mission, the contractor shall create a mission folder on a secure (128-bit encryption) customized website that shall be the repository for mission flight plans, WX, NOTAMS, charting, DIPS status, PPR status, and airfield information. During the planning phase, information in the folder shall be constantly updated as changes are made to the mission, flight plans are modified, DIPS are requested and received, and other mission information and tasking is being worked. The initial mission planning or work-ups shall be provided for first review not less than 24 hours after mission information is provided to the contractor. Prior to filing the flight plans, the contractor shall validate NOTAMS, airfield operating hours and services, WX, routing, and DIPs. The contractor shall make final delivery of the mission package with the following:

· Flight plans, WX, NOTAMS at time of filing/takeoff via the customized web-based system format or fax.

· Charting via integrated MOEC route of flight and terminal charting.

· DIP spreadsheet listing all required DIP information for the mission

· PPR and airfield information

· Intended FBO/ramp/parking locations for aircraft.

· Point of Contact information for all DIPS, PPRs, Airfield Ops, and/or FBOs as appropriate.

· TFRs along route of flight

5.2.2 The contractor shall use mission planning information supplied by MCAS Kaneohe Bay to run flight plans which will determine what countries will need DIP for both over flight and landing. The contractor shall create DIP messages in accordance with US DOD Foreign Clearance Guides to request DIPS. If clearances can be done through APACS, standard email/fax, or phone calls, the contractor shall process the clearances. Clearances that require DSN fax/phone or SIPR email shall be forwarded to the government for entry via the required system. The contractor shall track all DIPS and create a DIP sheet for each mission to allow the government easy access to DIP information.

5.2.3 Any MELs that affect aircraft performance and/or operations shall be taken into account by the contractor when generating flight plans.

5.2.4 Prior to generating the flight plan, the contractor shall check pertinent NOTAMS for all departure, destination, alternate, and over-water diverts airports, before listing these airports on the flight plan. In addition, the contractor shall also check all pertinent FIR NOTAMS along the route of flight. The contractor shall notify the aircrew of any NOTAMS that may impact the execution of the mission via the web based system.

5.2.5. The contractor shall check all pertinent TAF and/or METAR information for all departure, destination, alternate, and over-water diverts airports before generating all flight plans. The contractor is responsible for storing frequently used routes.

5.2.6 The contractor shall coordinate at airfields for fuel and parking with verification that those services have an approved military contract.

5.2.7 The contractor shall ensure that Flight Plans are compliant with all ATC agencies to include military base operations locations and coordinate slot management where applicable.

5.2.8 Each flight release shall include the following, as applicable:

5.3 Flight Filing. Upon transmission of release, the contractor shall file the computerized flight plan (CFP) with [ATC] no later than 2 hours prior to scheduled take-off. Creation/Dissemination/Filing of optimized CFPs shall utilize the JetPlan system. Flight Plans include WX and NOTAMS applicable to the route of flight.

5.4 Flight Following/In-flight Assistance.

5.4.1 The contractor shall provide flight following services via ACARS/radio, as requested by MCAS Kaneohe Bay to include: WX updates, ATC coordination, Flight planning changes, Message relay, and Emergency assistance. The Government will be responsible for all fees/charges associated with the setup and usage of MCAS Kaneohe Bay’s communications systems.

5.4.2 The contractor shall be available (24/7/365) via telephone or radio for in-flight assistance and mission change support while utilizing the contractor’s release or flight plan. Costs and fees associated with the setup and usage of these communications systems will be the responsibility of the government.

5.5 The contractor shall protect the confidentiality of the government’s operations through the use of secure website delivery and other methods.

6.0 DELIVERABLES.

6.1 The contractor shall provide the initial mission planning or work-ups for first review not less than 24 hours after mission information is provided to the contractor.

6.2 The contractor shall post each applicable flight release on the customized website not less than two hours prior to the scheduled flight time.

6.2.1 When aircrew determines routing changes are required due to significant weather the contractor shall update the applicable flight release on the customized website within 1 hour of being notified.

6.3 The contractor shall file each flight plan with ATC and military base operations (when required) no later than two hours prior to the scheduled flight time.

7.0 SUPPORTING INFORMATION

7.1 Customer Service Support. In order to create an efficient method of communications between the government and the contractor, regular, daily operational communications between the government and the contractor shall occur and be done directly via phone, FAX, email, or SITA numbers. In addition, the contractor shall have customer service support for non-mission related support (e.g. website changes, training questions) available during all normal business hours. In the case of specific questions regarding flight plans, the contractor shall contact the government representatives or Contracting Officer’s Representative (COR) directly.

7.2 Conferences/Meetings. Service and technical telephone conferences or meetings shall occur on a regularly scheduled basis and shall include the contractor and the government’s designated points of contact and the COR. Significant problems and risks shall be communicated immediately to the contractor’s management. Service reviews shall be conducted once per quarter or as applicable. The project review attendees shall:

· Address current management and technical issues and concerns,

· Assign and review action items,

· Review and update schedules,

· Identify risks and efforts to mitigate them and

· Document issues and decisions These reviews shall be scheduled at a mutually agreeable location or be done via videoconference, teleconference or thru Web-Ex. Any need for changes to the support required as detailed herein whether initiated by the government or the contractor shall be coordinated with the contracting office before any action is taken. The contracting officer is the only individual authorized to make changes in the general scope of this contract.

7.3 Contractor Furnished Items. The Contractor shall provide labor and other resources necessary, except those specifically stated as Government furnished, to perform flight planning dispatch services

7.4 Government Furnished Items.

7.4.1 The Government will provide the Contractor with mission tasking information, mission changes and other information required to accurately plan flight operations such as the following:

7.4.2 The Government will provide the contractor with the following manuals or material and continued update of said material with revision service:

Work Item/Deliverable

Minimum Equipment List (MEL): The Government will provide the contractor with all known MELs on the C-20 aircraft. MEL information will also be passed to the contractor as soon as possible after any MEL is determined to affect their aircraft. Pertinent MELs will be entered into the database.

C-20 NATOPS Manuals

CNAF M 3710.7 (Series)

CFLSWINST 3710.15 (Series)

Applicable Operations Documents

7.5 Non-Personal Services. The services required are non-personal in accordance with FAR Part 37.101.

7.6 Invoicing. The Contractor shall be responsible for submitting a monthly invoice for payment with confirmed quantities using WAWF (Wide Area Work Flow) monthly in arrears via internet for payment. See Attachment 2 for WAWF payment instructions and information.

7.7. Performance Evaluation. The Contractor shall be evaluated in accordance with the Performance Requirements Summary (PRS) in Paragraph 7.9 of the PWS.

7.8 Definitions, Acronyms, and Abbreviations.

7.8.1 ACARS - Aircraft Communications Addressing and Reporting System

7.8.2 APACS - Aircraft and Personnel Automated Clearance System

7.8.3 ATC – Air Traffic Control

7.8.4 CFLSWINST – Commander, Fleet Logistics, Support Wing Instruction

7.8.5 CFP – Computerized Flight Plan

7.8.6 DIP/DIPS – Diplomatic Clearances

7.8.7 DMS – Defense Messaging System

7.8.8 FAR – Federal Aviation Regulation

7.8.9 FIR – Flight Information Region

7.8.10 FBO - Fixed Base Operator

7.8.11 MELS – Minimum Equipment List

7.8.12 METAR - MÉTéorologique Aviation Régulière (French. Standardized weather report)

7.8.13 MOEC – Mission Ops eCharts (Jeppesen electronic charting product)

7.8.14 NAVFIG – Navy Flight Information Group

7.8.15 NATOPS - Naval Air Training and Operating Procedures Standardization

7.8.16 NOTAMS – Notice to Airmen

7.8.17 CNAF – Commander Naval Air Forces

7.8.18 POD – Point Of Departure

7.8.19 POA - Point of Arrival

7.8.20 PPRs – Prior Permission Required Clearances

7.8.21 RVR – Runway Visual Range

7.8.22 TAF - Terminal Area Forecast

7.8.23 WX – Weather

7.8.24 ZFW – Zero Fuel Weight

7.9 Performance Requirements Summary.

Past Performance (negative or positive)