Performance Work Statement.pdf
PDF 502 KB Posted
- Solicitation number
- W912DQ26A010
About this file
This is a Performance Work Statement (PWS) for the U.S. Army Corps of Engineers (USACE) Kansas City District to acquire contracted parking services for employees working at the Richard Bolling Federal Building located at 601 E 12th Street, Kansas City, Missouri. The contractor shall furnish 100 paved parking spaces within a three-block walking radius of the federal building, with individual spaces between 8.5' to 9' wide and 16' to 18' long, designated by well-defined painted lines. The parking facility must be access-controlled through either an attendant or mechanical means (such as a drop arm or entrance terminal), available Monday through Friday from 5:30 a.m. to 5:30 p.m., excluding all federal holidays. The contractor must maintain the parking spaces and implement security measures including perimeter barriers (fence, bollards, or concrete barriers) within 45 days of contract award if not already in place, and perform snow removal and de-icing of adjacent walkways prior to 5:30 a.m. during winter precipitation events.
The contractor must respond to three categories of service calls with defined timelines: Critical Service Calls (preventing access, posing safety risks, or representing major security breaches) require response within one hour and resolution within four hours with a 100% Acceptable Level of Performance; Urgent Service Calls (impacting one or more spaces but not critical) require response and corrective action initiation within two hours with 90% ALP; and Routine Service Calls (non-critical maintenance) require acknowledgment within four hours and resolution within 48 hours with 90% ALP. The contract term is one year (12 months) with options for an additional two years, exercisable anytime during the performance period with 30 days advance notice to the contractor. Performance will be measured through monthly reports from the Contracting Officer's Representative, periodic visual inspections, and employee complaints regarding space availability, with requirements including 100% availability of all 100 spaces, proper access control implementation, perimeter security, and timely snow and ice removal.
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| File | Type | Posted |
|---|---|---|
| Solicitation - W912DQ26QA010 Professional Appearance.pdf | ||
| Service Contract Act Wage Determination .pdf |
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Text version
U.S. Army Corps of Engineers Kansas City District Performance Work Statement
Kansas City District Employee Parking November 2025
1.0 Purpose: Acquire contracted parking for U.S. Army Corps of Engineers (USACE), Kansas City
District (NWK) employees that work in the Richard Bolling Federal Building.
2.0 Scope of Work
2.1 Contractor shall furnish 100 parking spaces at an access-controlled parking lot, single or multiple lots. The parking lot shall be paved, the 100 individual parking spaces shall be between 8.5’ to 9’ wide and 16’ to 18’ long and designated by well-defined parking lines painted on the pavement. The Contractor shall provide all supervision, labor, administrative support, materials, tools, parts, supplies, and equipment necessary to maintain the 100 parking spaces and security features described in part 2.4. The scope of services includes unscheduled / immediate response to service calls as defined in Section 2.1.1.
2.1.1 Definition of Service Calls and Response Times
1) Critical Service Calls: Issues that prevent access to the parking facility, pose a significant safety risk, or represent a major security breach.
(a) Examples: Main access gate failure, reports of criminal activity, or safety hazards like large potholes.
(b) Response Time: Within one (1) hour of notification.
(c) Resolution Time: Within four (4) hours of notification.
2) Urgent Service Calls: Issues that impact the use of one or more parking spaces but are not critical.
(a) Examples: An unauthorized vehicle parked in a designated space.
(b) Response Time: Within two (2) hours of notification.
(c) Resolution: The Contractor shall initiate corrective action (e.g., contacting a towing service for an unauthorized vehicle) within the 2-hour response window.
3) Routine Service Calls: Non-critical maintenance or administrative requests.
(a) Examples: Faded parking lines or a single non-functioning light fixture.
(b) Response Time: Acknowledgment of receipt within four (4) hours.
(c) Resolution Time: Within 48 hours of notification.
2.2 Location: Parking lot shall be at one or multiple locations within a three-block (walking) radius of the Richard Bolling Federal Building located at 601 E 12th St, Kansas City, MO 64106.
2.3 Availability: The access-controlled parking facility shall be available for use by NWK employees from Monday at 5:30 a.m. through Friday at 5:30 p.m. excluding all Federal holidays. Access and use of the 100 parking spaces shall be limited to authorized NWK employees only during these days and times. The government will furnish special markings (hang tags) to designate authorized NWK employee vehicles; however, the contractor may provide and require special decals, parking cards, or other validation measures. The Contractor shall have the right to use the parking spaces that are unoccupied Saturdays, Sundays, and Federal Holidays for any special events.
2.4 Security: Contractor shall periodically monitor the parking lot to ensure that only authorized NWK employees are parking within the contracted designated parking spaces/area. Access-controlled means access to the parking lot shall be controlled by either an attendant or by mechanical means such as a drop arm or entrance terminal. The perimeter of the parking lot shall be secured from unauthorized vehicular access by a physical barrier such as a fence, bollards, concreate barriers, or other similar measures. If not currently in place these security measures shall be in place within 45 days following contract award.
2.5 Winter Weather: Contractor shall clear snow from the parking lot prior to 5:30 a.m.
Monday through Friday and will de-ice all walkways adjacent to the parking lot during winter precipitation.
3.0 Term of Contract: The term of the contract shall be one year (12 months) with
Yellow boundary represents 3-block radius from Richard Bolling Federal Building options for an additional 2 years. The Government may exercise the option CLINS anytime within the period of performance with 30 days advance notice to the Contractor.
4.0 Federal Holidays:
New Year's Day, January 1st Martin Luther King, Jr. Day, the third Monday in January Presidents Day, the third Monday in February Memorial Day, the last Monday in May Juneteenth, June 19th Independence Day, July 4th Labor Day, the first Monday in September Columbus Day, the second Monday in October Veterans Day, November 11th Thanksgiving Day, the fourth Thursday in November Christmas Day, December 25th
Any other day declared to be a holiday by Federal statute or Executive order.
5.0 Performance Requirements Summary:
*ALP = Acceptable Level of Performance
Performance Metric Performance Standard Measurement Method
ALP
2.1 Maintenance
Critical Service Call Response
Response and resolution times met as defined in 2.1.1
Review of monthly COR reports
100%
Urgent Service Call Response
Response and resolution times met as defined in 2.1.1
90%
Routine Service Call Resolution
Response and resolution times met as defined in 2.1.1
90%
2.3 Availability
Number of Spaces 100 spaces available from
Monday at 0530 to Friday at 1830 (excluding federal holidays)
Measured by number of complaints from district employees that adequate space is not available
100%
2.4 Security & Access
Control
Access Control Method in Place
Access controlled by either an attendant or mechanical means (gate)
Periodic Visual Inspection
100%
Perimeter Security Physical barrier (fence, bollards, concrete barriers, or similar) in place to prevent unauthorized vehicular access.
Periodic Visual inspection
100%
Security Implementation Time
Within 45 days of contract award if not currently in place
Periodic Visual inspection
100%
2.5 Winter Weather
Snow Removal Completion Time
Completed prior to 5:30 AM Monday through Friday during winter precipitation events
Periodic Visual inspection
100%
De-icing Walkways Completed prior to 5:30 AM Monday through Friday during winter precipitation events
Periodic Visual inspection
100%
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