Performance Work Statement.pdf

Solicitation Number / Contract Number TBD

Insert Date, Mod #

PERFORMANCE WORK STATEMENT

for

AIR FORCE MEDICAL COMMAND

(AFMEDCOM)

PARAMEDIC TRAINING EXPANSION

Solicitation/Contract Number TBD

31 MARCH 2025

(Version Control Date: 4 Feb 2025)

Table of Contents

Section Page Number

1. DESCRIPTION OF SERVICES

1.1. Background

1.2. Scope

2. GENERAL INFORMATION

2.1. Contractor Identification

2.2. Contractor Training

2.3. Contractor/Government Communication

2.4. Monthly Status/Financial Report

2.5. Place of Performance

2.6. Travel Requirements

2.7. Mission/Emergency Essential

2.8. Duty Hours

2.9. Telecommuting

2.10. Federal Holidays

2.11. Facility Closures

2.12. Conduct of Contractor Personnel

2.13. Controlled Unclassified Information (CUI)

3. CONTRACT REQUIREMENTS…………………………………………………………….5

3.1. Support Services

3.2. Minimum Qualifications: ................................................ Error! Bookmark not defined.

3.3. Security Requirements. (For Unclassified Contracts)

3.4. Service Contract Reporting (SCR)

3.5. Quality Control Plan (QCP):

3.6. Post-Award and Initial Contract Performance Meeting

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS)

5. GOVERNMENT FURNISHED PROPERTY (GFP) ............ Error! Bookmark not defined.

6. DELIVERABLES .................................................................. Error! Bookmark not defined.

Appendix A

ACRONYMS

PERFORMANCE WORK STATEMENT (PWS)

PARAMEDIC TRAINING EXPANSION

1. DESCRIPTION OF SERVICES

1.1. Background.

The Air Force Medical Command (AFMEDCOM) is responsible for oversight of the Emergency Medical Services (EMS) programs for the U.S. Air Force Medical Services (AFMS).

Its mission covers a broad range of programs including Paramedic, first emergency responders who provide Advanced Life Support (ALS) and Basic Life Support (BLS) medical care to patients at the scene and en-route to the Medical Treatment Facility (MTF). Most of AFMED’s Emergency Medical Technician (EMTs) are BLS certified and AFMS has a shortage of ALS certified Paramedics. AFMEDCOM has approximately 700 EMTs that need to be trained and certified to the ALS level. With new and existing readiness requirements, an additional 50 to 75 National Registry Paramedics (NRPs) need to be certified annually to ensure sustainment for the pipeline. Based on the above, contracted services are required to assist with the sustained training of AFMS Paramedics.

1.2. Scope.

This is a non-personal services contract to provide National Registry Paramedic (NRP) Certification courses. EMT Paramedic Certification course shall certify up to seventy-five (75) AFMS Emergency Medical Technicians (EMTs) annually to the NRP level in accordance with (IAW) the established standards set by the National Registry of Emergency Medical Technicians (NREMT) Paramedic certification guidelines and the National EMS Education Standards and Paramedic Instructional Guidelines. Training shall be conducted in no more than two (2) 4 ½ month classes of no less than twenty (20) students and no more than thirty-eight (38) students, for a total of approximately 40-75 students trained annually. Course length for each student shall not exceed 134 calendar days.

2. GENERAL INFORMATION

2.1. Contractor Identification. N/A

2.2. Contractor Training. N/A

2.3. Contractor/Government Communication.

2.3.1. The Contractor shall designate a Focal Point to be the single point of contact for all Contractor and Government correspondence. The Focal Point shall provide clear and consistent written and verbal response to Government within twenty-four (24) hours of Government initiated communication (e.g., return phone calls, emails, or other communication).

2.4. Quarterly Status/Financial Report

2.4.1 The contractor shall prepare and submit a quarterly status/financial report identifying all tasks performed, issues, and anticipated actions consistent with the PWS. The Contractor shall provide the quarterly status/financial report IAW CDRL A001and corresponding DID.

2.4.2. One electronic copy of this report shall be submitted to the CO and one to the COR, by the tenth (10) business day of the month following the end of the reporting period.

2.4.3. Specific content of the report shall be coordinated with the COR and delivered in an electronic format mutually agreed by the contractor and the Government.

2.4.4. The report shall include the following items:

2.4.4.1. The number of tests provided within quarter.

2.4.4.2. Summary of test results for the quarter and aggregate totals for the performance period.

2.4.4.3. Status of COR generated action items, if any, from previous report and the resultant impact and schedule changes, if any.

2.4.4.4. This report shall also keep the Government informed of all funds expended to-date and a forecast of future costs for each effort.

2.5. Place of Performance.

The primary place of performance will be at the Contractor’s training facilities

2.6. Travel Requirements. N/A

2.7. Mission/Emergency Essential.

None of the services listed in this PWS are mission/emergency essential.

2.8. Duty Hours.

Normal classroom training hours are eight (8) hours a day between the hours of 7:00 AM and 5:00 PM, local time Monday through Friday. Saturdays may be used for didactic training and/or field internship. Ride-along (field internship)/clinical program hours may be flexible outside of the above stated hours to meet course requirements.

2.9. Telecommuting.

Telecommuting is authorized on an ad-hoc or situational basis for this contract upon the written approval of the COR.

2.10. Federal Holidays.

Federal offices are closed on federal holidays as established by Federal law (5 U.S.C. 6103) and any other holidays declared by executive order. Holidays are documented by year on the Office of Personnel Management website for Federal employees located at: https://www.opm.gov/policy-data-oversight/pay-leave/federal-holidays/#url=Overview.

2.11. Facility Closures.

Government facilities will not be utilized for this contract. The Contractor shall notify the Government of anticipated closure of their facility, (i.e., training, holidays, administrative leave granted to the entire staff, or other closure including down days) five (5) business days in advance or as soon as possible. In the event of unplanned closure of the facility due to natural disasters, severe weather, or unforeseen emergencies the Contractor will notify the Government in the same manner as civilian trainees.

2.12. Conduct of Contractor Personnel. N/A

2.13. Controlled Unclassified Information (CUI). N/A

3. CONTRACT REQUIREMENTS

3.1. Support Services.

3.1.1. NRP Initial Certification Course. The Contractor shall provide NRP Certification Course to support AFMS NRP training requirements as described in this PWS.

3.1.1.1. Provide curricula of training that results in certification of Air Force EMTs to the NRP Level IAW the established standards set forth by NREMT, National EMS Education Standards and Paramedic Instructional Guidelines.

3.1.1.2. Required training shall include real world, objective-based, clinical program (field internship) for all Paramedic students.

3.1.1.3. Provide a training facility located within fifty (50) miles of a Level 1 Trauma Center; a hospital equipped to handle any level of severity of trauma and has a trauma surgeon on-site 24/7 and an Operating Room ready at all times for trauma cases as defined by the American College of Surgeons.

3.1.1.4. Shall maintain a medical oversight relationship with a large urban EMS system with an ALS call rate of greater than 35%.

3.1.1.5. Provide training for EMTs that does not exceed 134 calendar days. Training will include nationally recognized courses in:

3.1.1.5.1. Advanced Cardiac Life Support (ACLS)

3.1.1.5.2. Pediatric Advanced Life Support (PALS)

3.1.1.5.3. Basic Life Support (BLS)

3.1.1.6. Provide all textbooks and afford for each student who successfully completes the program to sit for the NRP psychomotor and cognitive examinations.

3.1.1.6.1. The Contractor shall order and ship or provide digital access to the textbooks to the students’ addresses provided by AFMED in the Student Address List within 1calendar day after the PoP start date. Contractor shall provide textbooks IAW CDRL A002, Course Textbooks, and corresponding DID.

3.1.1.6.2. The contract shall afford each student a single NRP testing opportunity after graduation of the course, but prior to student’s departure back to home station.

3.1.1.7. Pass/Fail Rate. The Contractor shall demonstrate a 90% first time pass rate over the past 3-year period, 90% of the time with students completing the training for certification to the NRP level with NREMT and maintain throughout duration of contract period.

3.1.1.7.1. Provide remedial training for 100% of students following their first-time failure of the NRP Exam. Remedial training days will be in addition to the 134 calendar days allowed for initial training.

3.1.1.7.2. Re-testing must be scheduled and accomplished prior to the student departing; but will not exceed, under any circumstances, 148 calendar days. In the event of a 2nd failure, the student will be released from the program to return to their home station.

3.1.1.8. Provide all course material(s) and any special uniform requirements to each student, (i.e., cargo pants, polo or tee-shirts required for clinical or ride-along). Also provide an equipment list, (i.e., stethoscope, trauma shears or utility scissors), and personal protective equipment for training, excluding pens, pencils, and writing paper.

3.1.1.9. Upon successful completion of training, each student shall receive a Certificate of Completion and an official transcript reflecting earned credit/semester hours.

3.1.1.10. Knowledge of and ability to work with standard software programs used by AFMS such as the latest version of Microsoft Office Professional Suite.

3.2. Minimum Qualifications.

3.2.1. NRP Initial Certification Course. The course provider shall be fully certified and accredited by the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP), as granted by the Commission on Accreditation of Allied Health Education Programs (CAAHEP), as an approved program for paramedic training and certification; a CoAEMSP Letter of Review (LOR) is acceptable.

3.3. Security Requirements. (For Unclassified Contracts) N/A

3.3.1. Personnel Clearance N/A

3.3.2. Local Area Network (LAN). N/A

3.3.3. Disclosure of Information. N/A

3.3.4. Non-Disclosure Agreement (NDA). N/A

3.4. Service Contract Reporting (SCR) N/A

3.5. Quality Control Plan (QCP). N/A

3.6. Post-Award and Initial Contract Performance Meeting.

The Government will host a post-award meeting with the Contractor within 10 business days after contract award. The COR shall contact the CO and the Contractor to schedule this meeting.

Telecon/teleconference is permissible for the post-award meeting. The purpose of the post-award meeting is to introduce the Contractor to the Government representatives (PM/COR); provide the Contractor the opportunity to explain in more detail their proposal’s technical approach; and entertain questions from either party. Take-aways from the meeting should be an exchange of contact information; a timeline of when direct support will start, if not yet started; and an understanding by all parties of all the requirements to be performed by the Contractor and the support the Government will provide the Contractor to perform the requirements, safely and efficiently. The Contractor shall also attend an Initial Contract Performance Review 30 calendar days after the Contractor assumes full performance responsibilities (i.e., after completion of transition/mobilization) to ensure that the Contractor has successfully started performance, completed transition, is fully operational, and is within the estimated cost, schedule, and performance parameters of the contract. The Contractor shall also attend a follow-up meeting 90 calendar days after contract award to assess status of performance.

4. PERFORMANCE OBJECTIVES

4.1. Services Summary (SS).

The Contractor services requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service for each requirement. These thresholds are critical to mission success.

Services Summary Table

Item

Performance Objective

PWS

Paragraph

Performance Standard

AQL/Performance Threshold

(This is the maximum error rate.)

Method of Surveillance

#1 Provide curricula of training which results in certification of Air Force EMTs to the NRP level National EMS Education Standards and Paramedic Instructional Guidelines

3.1.1.1.

Must obtain first time pass rate, 90% of the time.

Satisfactory: 90% compliance

100% Inspection

#2 Provide real world, objective based Ride- along (field internship)

3.1.1.2.

All student shall participate into the objective-base “ride-along” program.

Exceptional: 100% compliance with PMCS schedules

#3 Provide remedial training following a first-time failure of the NRP Exam.

3.1.1.8.1.

100% of first time failures on the prior to the next scheduled testing opportunity.

Exceptional: 100% compliance with PMCS schedules

5. GOVERNMENT FURNISHED PROPERTY (GFP)

There will be no GFP provided to the Contractor.

6. DELIVERABLES

6.1. The Contractor shall submit all deliverables as specified in this PWS and Contract Data Requirements List (CDRL).

6.2. All deliverables shall be submitted electronically to the COR(s) unless otherwise directed.

6.3. The Contractor shall provide informal reports by e-mail as requested by the COR.

6.4. The COR may approve extensions to the delivery timeline based on magnitude and complexity of the document topic.

6.5. Post-course Quality Control Survey Results. The Contractor shall provide post course survey results obtained from students following course completion and from employers on student performance in the work center within a year of course completion IAW CDRL A003, Post-Course Quality Control Survey Results, and corresponding DID.

Appendix A

ACRONYMS

ACRONYM DEFINITIONS

A&AS Advisory and Assistance Services

ACLS Advanced Cardiac Life Support

AF Air Force

AFMEDCOM Air Force Medical Command

AFMS Air Force Medical Service

ALS Advanced Life Support

BLS Basic Life Support

CAAHEP Commission on Accreditation of Allied Health Education Programs

CDRL Contract Data Requirements List

CoAEMSP Accreditation of Educational Programs for the Emergency Medical Services Professions

CO Contracting Officer

COR Contracting Officer Representative

DoD Department of Defense

EMS Emergency Medical Services

EMT Emergency Medical Technician

FAR Federal Acquisition Regulation

FOUO For Official Use Only

GFP Government Furnished Property

IAW In Accordance With

LOR Letter of Review

MTF Medical Treatment Facility

NREMT National Registry of Emergency Medical Technicians

NRP National Registry Paramedic

PALS Pediatric Advanced Life Support (PALS)

PM Program Manager

POC Point of Contact

PoP Period of Performance

PWS Performance Work Statement

USAF United States Air Force