Performance Work Statement.pdf

U.S. Marshals Service (USMS) Justice Prisoner and Alien Transportation System (JPATS) Virgin Islands Charter Aircraft Services

Performance Work Statement

Original Revision March 31, 2023

Table of Contents

1. Background

2. Scope

2.1. Place of Performance

2.2. Period of Performance

3. JPATS Responsibilities

4. Contractor Responsibilities

4.1. Aircraft Technical Requirements

4.2. Operational Requirements

4.3. Security

4.3.1. Pre-Award

4.3.2. Post-Award

4.4. Invoiceable Expenses

4.5. Non-Invoiceable Expenses

4.6. Minutes to Tenths Conversion Table

5. Deliverables

5.1. Leased / Charter / Contract Personnel Expedited Clearance Request (USM-271)

5.2. Invoices

5.3. Lease Aircraft Flight Log

5.4. Performance Metrics

6. Performance Standards

6.1. Assessing Performance

1. Background

The primary mission of the U.S. Marshals Service (USMS), Justice Prisoner and Alien Transportation System (JPATS) is the safe, secure, and efficient transportation of federal and non-federal prisoners. Additional mission assignments include, but are not limited to, international flights in support of foreign extraditions, witness security and enforcement operations, strategic deployment of USMS and Special Operations Group personnel and equipment and other special operations assigned by the USMS or U.S. Attorney General.

2. Scope

JPATS has a requirement to charter one (1) small, turbo-propeller powered, aircraft with provisions for a minimum of 7-11 passenger seating. Flight routing will be throughout the Caribbean originating in San Juan, Puerto Rico (either Luis Muñoz Marín International Airport or Fernando Luis Ribas Dominicci Airport) with typical stops in St. Thomas and / or St. Croix, U.S. Virgin Islands. The USMS will utilize the aircraft approximately one hundred twenty (120) “block hours” during the base period and in each option year. The Contractor will submit invoices based on the actual number of block hours. For the purposes of this contract, “Block Hours” is defined as, “the time when the aircraft first moves for the purpose of flight until post flight parking for each flight segment flown.” A typical week’s missions may consist of two (2) flight days per week (normally Tuesday and Friday with a 9:30 a.m.

Atlantic Time (AT) departure). JPATS estimates utilizing ten (10) “block hours” per month. Mission days and times are subject to change.

2.1. Place of Performance

Flights will originate and terminate in San Juan, Puerto Rico from either Luis Muñoz Marín International Airport (TJSJ) or Fernando Luis Ribas Dominicci Airport (TJIG). Currently, flights are from Luis Muñoz Marín International Airport (TJSJ) to Henry E. Rohlsen Airport (TISX) to Cyril E. King Airport (TIST) returning to Luis Muñoz Marín International Airport (TJSJ).

2.2. Period of Performance

Contract Year Period of Performance Base Period October 1, 2023 – September 30, 2024

Option Year 1 October 1, 2024 – September 30, 2025 Option Year 2 October 1, 2025 – September 30, 2026 Option Year 3 October 1, 2026 – September 30, 2027 Option Year 4 October 1, 2027 – September 30, 2028

3. JPATS Responsibilities

JPATS will provide training for completing Appendix A: Lease Aircraft Flight Log.

JPATS will provide an itinerary which includes departure date, time, and flight schedule (via e-mail) at least twenty-four (24) hours prior to each mission.

At a minimum, JPATS will perform a compliance audit of the Contractor’s facility and aircraft prior to contract award and annually thereafter.

4. Contractor Responsibilities

The Contractor must possess and maintain a 14 CFR Part 135 Air Carrier Certificate and all aircraft utilized in performance of this Performance Work Statement (PWS) must be listed in Operations Specification (OpSpec) D085 Aircraft Listing. The Contractor is responsible for providing the aircraft, flight crew, insurance, maintenance, ground handling, and fuel. The Contractor must provide all flight attendants required under their 14 CFR Part 135 Air Carrier Certificate and is responsible for all positioning and de-positioning of the aircraft to and from the originating point, flight planning, ground handling, landing fees, and any applicable taxes or fees. Upon receipt of JPATS Flight Schedule, the Contractor will provide the Registration Number (“N”- Number) of the aircraft to be used and the names of the crewmembers to ensure the security requirements listed in Section 4.3 have been met. If a maintenance event occurs causing an aircraft to be unable to perform a scheduled mission, the Contractor is responsible to attempt to secure another aircraft to prevent the mission from being cancelled.

4.1. Aircraft Technical Requirements

The aircraft must meet the following requirements:

• Must be listed on the Contractor’s 14 CFR Part 135 Air Carrier Certificate OpSpec D085 Aircraft Listing.

• Must be a small, turbo-propeller powered, aircraft.

• Must have a minimum of 7 – 11 cabin seats.

• It is preferred, but not required, the aircraft have a functional lavatory and toilet.

4.2. Operational Requirements

The Contractor must strictly adhere to the following operational requirements:

• The aircraft must have two (2) pilots per mission, regardless of the size of the aircraft or the requirements of the 14 CFR Part 135 Air Carrier Certificate.

• The aircraft must be positioned at the designated departure airport’s loading location and be available to load crew and passengers thirty (30) minutes prior to scheduled departure time.

• All flight crews must be rested and capable of completing the scheduled JPATS mission within the crew’s flight and duty day limitations as defined by the applicable Federal Aviation Regulations.

• Prior to each departure, the flight crews must contact JPATS Dispatch, at USMS-HQ-JPATS-Dispatchers@usdoj.gov or (405) 680-3429, and provide the following information:

o Pilot’s name, o Aircraft Registration Number (Tail Number), o Departure airport, o Arrival airport, and o Anticipated arrival time.

4.3. Security

4.3.1. Pre-Award

Prior to commencing any services required by this Performance Work Statement (PWS), the Contractor must electronically complete and submit a USM-271 Leased / Charter / Contract Personnel Expedited Clearance Request to the Contracting Officer (CO) and Contracting Officer’s Representative (COR) for each crewmember anticipated to render services required by this contract.

4.3.2. Post-Award

The Contractor must ensure all crewmembers assigned to a JPATS mission have completed and have a favorably adjudicated USM-271 Leased / Charter / Contract Personnel Expedited Clearance Request.

If the Contractor assigns a crewmember to a JPATS mission that has not completed a USM-271, Leased / Charter / Contract Personnel Expedited Clearance Request, by no later than 4:00 p.m. Eastern Time (ET) on the day prior to the scheduled flight, the Contractor must electronically complete and submit a USM-271 Leased / Charter / Contract Personnel Expedited Clearance Request to the Contracting Officer (CO) and Contracting Officer’s Representative (COR).

All crewmembers onboard the aircraft must be in a uniform and have appropriate employee identification.

4.4. Invoiceable Expenses

JPATS will only reimburse the Contractor for “Block Hours” incurred during the route. For the purposes of this contract, “Block Hours” is defined as, “the time when the aircraft first moves for the purpose of flight until post flight parking for each flight segment flown.” The Contractor will submit invoices based on the actual number of “Block Hours” utilized during the mission route. Reference Section 5.2 for additional information.

mailto:USMS-HQ-JPATS-Dispatchers@usdoj.gov

JPATS will reimburse the Contractor for damage to the aircraft caused by government personnel or prisoners. The Contractor must immediately notify the Contracting Officer (CO) and Contracting Officer’s Representative (COR) in the event the aircraft sustains damage by government personnel or prisoners and provide a written statement no later than twenty-four (24) hours after the event.

The Contractor must submit invoices of the material and labor required to repair the damage.

4.5. Non-Invoiceable Expenses

The Contractor is responsible for the following costs:

• Flight crew,

• Insurance,

• Maintenance,

• Fuel,

• All positioning and de-positioning of the aircraft to and from the originating point,

• Flight planning,

• Ground handling,

• Landing fees, and

• Any additional taxes or fees.

JPATS will not provide reimbursement for any other costs or fees incurred by the Contractor unless specifically listed in Section 4.4.

4.6. Minutes to Tenths Conversion Table

The Contractor must utilize the Minutes to Tenths Conversion Table below for calculating Block Time, Flight Time, and when submitting invoices for this contract.

Minutes Tenths 1-2 0 3-8 .1 9-14 .2

15-20 .3 21-26 .4 27-32 .5 33-38 .6 39-44 .7 45-50 .8 51-56 .9 57-59 1.0

5. Deliverables

5.1. Leased / Charter / Contract Personnel Expedited Clearance Request (USM-271)

The Contractor must electronically complete and submit a USM-271 Leased / Charter / Contract Personnel Expedited Clearance Request, to the Contracting Officer (CO) and Contracting Officer’s Representative (COR), for each crewmember that does not have a valid security clearance from JPATS, no later than 4:00 p.m. Eastern Time (ET), on the day prior to the scheduled flight.

5.2. Invoices

The Contractor is required to submit invoices no later than three (3) days after the completion of services rendered under this contract on the appropriate Contract Line Item Number (CLIN). All invoices will be submitted to the Contracting Officer (CO), Contracting Officer’s Representative (COR), and to JPATS.AcctPay@usdoj.gov.

5.3. Lease Aircraft Flight Log

The Contractor will utilize and complete the Lease Aircraft Flight Log in Appendix A. The Lease Aircraft Flight Log must be submitted with the invoices no later than three (3) days after the completion of each mission. All Lease Aircraft Flight Logs will be submitted to the Contracting Officer (CO), Contracting Officer’s Representative (COR), and to JPATS.AcctPay@usdoj.gov.

5.4. Performance Metrics

On the last workday of each month, the Contractor is required to provide performance metrics to ascertain aircraft reliability and availability rates as well as Contractor performance. This monthly report, as a minimum, must include:

• The total number of scheduled and completed flights and flight legs,

• Maintenance delays, defined as any maintenance related issue that delays the scheduled departure time by fifteen (15) minutes or more, and a detailed explanation of the delay,

• Maintenance cancellations, and a detailed explanation of the cancellation, and

• Requests for changing the JPATS published aircraft flight schedule, and a detailed explanation for the requested change.

6. Performance Standards

JPATS will primarily utilize the Contractor’s existing Quality Assurance System under Federal Acquisition Regulation (FAR) 12.208, Contract Quality Assurance, but will also assess the Contractor using a Quality Assurance Surveillance Program, and the Performance Standards referenced in Section 6.1.

mailto:JPATS.AcctPay@usdoj.gov mailto:JPATS.AcctPay@usdoj.gov

6.1. Assessing Performance

JPATS will utilize the table below for assessing performance of the Contractor.

The table includes the PWS Section Number, Performance Standard, Acceptable Quality Level, and Monitoring Method.

PWS Number Performance Standard

Acceptable Quality Level

Monitoring Method

Possess and Maintain a 14

CFR Part 135 Air Carrier Certificate

100%

Periodic review of Contractor’s 14

CFR Part 135 Air Carrier Certificate and FAA-certificated

Aircraft Operators listing.

Mission Cancellations due to Maintenance Events

98%

Monthly review of mission completion metrics.

4, 4.1

Utilize Aircraft on the Contractor’s 14 CFR Part 135

Air Carrier Certificate

OpSpec D085

100%

Periodic review of Contractor’s 14

CFR Part 135 Air Carrier Certificate and FAA-certificated

Aircraft Operators listing.

4.2

Utilization of Two

(2) FAA

Certificated Pilots Per Mission

100%

Periodic review and spot-check adherence to

PWS.

4.2

Aircraft Available for Passenger Loading Thirty

(30) Minutes Prior to Scheduled

Departure Time

98%

Periodic review and spot-check adherence to

PWS.

4.3.1 – 4.3.2

All Crewmember have a Favorably

Adjudicated

USM-271

100% Review of Lease

Aircraft Flight Log.

Appendix A: Lease Aircraft Flight Log

Aircraft #: Base: Trip #: Mission Category: Date:

Flight Crew

PIC

SIC

OTHER

OTHER

OTHER

Duty Time

Start End

Total Block Hours

Leg Pilot Flying

Airport ID Block Time Flight Time Weather Takeoff Inst Landings Fuel Consumption From To Out In Total Off On Total Day Night Day Night Appr Day Night Add Total At Landing

All Times Must be Recorded in Zulu Time

Remarks / Notes: