Performance Work Statement.pdf

PERFORMANCE WORK STATEMENT (PWS)

CSOJTF-L Atmospheric Reporting and Publicly Available Information Analysis

Date: 23 July 2022

PART 1

GENERAL INFORMATION

1. General: This is a non-personal service to provide Atmospheric Reporting and Publicly Available Information (PAI) Analysis for Combined Special Operations Joint Task Force – Levant (CSOJTF-L). CSOJTF-L shall appoint a Contracting Officer Representative (COR) to verify all work is being completed in accordance with (IAW) this Performance Work Statement (PWS). The US Government (USG) shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor, who in turn is responsible to the

USG.

1.1 Description of Services/Introduction: Atmospheric reporting and PAI analysis from highly-trained professionals, native speakers of the target languages consistent with industry best practices. All language and translation requirements are subject to change over the life of this contract. The contractor shall provide full-service cultural knowledge, linguistic services, political, journalistic, editorial, media, and information technology subject matter expertise. The contractor shall support the following tasks in support of this contract:

1.1.1 Task 1 – Provide Project Management

1.1.2 Task 2 – Provide Transition-In and Transition-Out Support

1.1.3 Task 3 – Provide Atmospheric Reporting, Research Analysis, and Knowledge

Management Data Base

1.2 Background: CSOJTF-L is looking to develop and maintain understanding the Operational Environment (OE) in their Area of Responsibility (AOR) to gain synergies and efficiencies to increase the effectiveness of Information Operations (IO) and counter violent extremist organization (C-VEO) efforts. Primary to this effort is to gain access to Atmospheric Reporting and PAI Analysis in Iraq, Syria, and any future command structures as dictated to CSOJTF-L by Special Operations Command-Central

(SOCCENT).

1.3 Objectives: The Contractor shall provide support as required by this PWS.

1.4 Scope: The scope of this contract is to provide CSOJTF-L with appropriate Operational Effects support to conduct atmospheric assessments, multimedia monitoring, and operational research support based on PAI as well as survey data. This type of support directly assists CSOJTF-L efforts to C-VEO ideologies and mitigate malign actor influence.

Additionally, this research supports various metrics analysis, and planning that assist in preparation for existing and future threats.

CSOJTF-L, SOCCENT, SOCOM, other Department of Defense organization and interagency partners are the initial organizations supported by this contract, but the contractor may be required to support additional Commands, Components, and other CSOJTF-L partners during contract performance. The contractor will perform support on-site and off-site at various locations, which will require travel routinely to Continental United States (CONUS) and to Outside the Continental United States (OCONUS) locations.

1.4.1– Task 1: Provide Project Management: The contractor shall provide project management support under this contract. This includes the management and oversight of all activities performed by contractor personnel, including subcontractors, to satisfy the requirements identified in this PWS. The contractor shall identify a Project Manager (PM) by name who shall provide management, direction, administration, quality assurance, and leadership of the execution of this contract.

1.4.1.1 Subtask – Prepare a Monthly Status Report (MSR): The contractor shall develop and provide an MSR. The MSR shall include the following:

a. Activities during reporting period, by task (include on-going activities, new activities, and activities completed, and progress to date on all above mentioned activities).

Each section shall start with a brief description of the task.

b. Problems and corrective actions taken. Also include issues or concerns and proposed resolutions to address them.

c. Personnel gains, losses, and status (security clearance, etc.).

d. Government actions required.

e. Schedule (show major tasks, milestones, and deliverables; planned and actual start and completion dates for each).

f. Accumulated invoiced cost for each CLIN up to the previous month.

g. Projected cost of each CLIN for the current month.

1.4.1.2 Subtask – Prepare a Project Management Plan (PMP): The contractor shall document all support requirements in a PMP. The contractor shall provide the Government with a draft PMP on which the Government will make comments. The final PMP shall incorporate the Government’s comments. The PMP shall: Describe the proposed management approach.

a. Contain detailed Standard Operating Procedures (SOPs) for all tasks.

b. Include milestones, tasks, and Subtasks required in this contract.

c. Provide for an overall Work Breakdown Structure (WBS) with a minimum of three levels and associated responsibilities and partnerships between Government organizations.

d. Describe in detail the contractor’s approach to risk management under this contract.

e. Describe in detail the contractor’s approach to communications, including processes, procedures, communication approach, and other rules of engagement between the contractor and the Government.

f. Contain a Quality Control Plan (QCP)

1.4.1.3 Subtask – Update The Project Management Plan (PMP): The PMP is an evolutionary document that shall be updated annually at a minimum. The contractor shall work from the latest Government-approved version of the PMP.

1.4.1.4 Subtask – Lessons Learned Reports: The contractor shall submit lessons learned reports, as requested by the COR via email, to document any lessons learned during this contract’s execution. The lessons learned reports shall:

a. Identify the activity or experience.

b. Identify the problem or success.

c. Describe the impact of the problem or success.

d. Provide a recommendation to the problem or success.

1.4.2. – Task 2: Transition-In and Transition-Out: The contractor shall provide a Transition-In Plan as required. The contractor shall ensure that there will be minimum service disruption to vital Government business and no service degradation during and after transition. The contractor shall implement its Transition-In Plan No Later Than (NLT) five Government workdays after award, and all transition activities shall be completed 15 Government workdays after approval of Transition-In Plan. The contractor shall provide Transition-Out support when required by the Government. The Transition-Out Plan shall facilitate the accomplishment of a seamless transition from the incumbent to an incoming contractor/Government personnel at the expiration of the contract. The contractor shall provide a draft Transition-Out Plan within six months of Project Start (PS). The Government will work with the contractor to finalize the Transition-Out Plan. At a minimum, this Transition-Out Plan shall be reviewed and updated on an annual basis. Additionally, the Transition-Out Plan shall be reviewed and updated quarterly during the final Option Period.

In the Transition-Out Plan, the contractor shall identify how it will coordinate with the incoming contractor and/or Government personnel to transfer knowledge regarding the following:

a. Project management processes

b. Points of contact

c. Location of technical and project management documentation

d. Status of ongoing technical initiatives

e. Appropriate contractor to contractor coordination to ensure a seamless transition

f. Transition of Key Personnel

g. Schedules and milestones

h. Actions required of the Government

1.4.3. Task 3: Provide Atmospheric Reporting, Research Analysis, and Knowledge Management Data base: The US relies on all forms of influence to counter threats such as extremist campaigns. CSOJTF-L is tasked to gather and collect information through a multitude of different platforms to include but not limited to: print, social media, population surveys, and industry research. CSOJTF-L is charged with analyzing quantitative and qualitative primary and secondary data of indigenous populations and societies within Iraq and Syria in support to the US fight against VEOs and malign actors who oppose US objectives.

The contractor shall analyze and produce assessments which evaluate friendly and adversary operations, capabilities, objectives, and identify gaps to assist CSOJTF-L in dismantling terrorist campaigns and furthering US strategic objectives, as required.

The contractor shall provide support and assistance to CSOJTF-L, in conducting research within the aforementioned AOR and neighboring regions that directly support CSOJTF-L objectives, operations, and activities. This includes providing services in market research and analysis, digital and traditional marketing, and application of those methods.

All products provided by the contractor and any accompanying reports shall be complete, ready for distribution, consistent with a high level of quality control, culturally sensitive and appropriate. The contractor shall participate in operational working groups serving as a traditional and digital media marketing subject matter expert (SME). The contractor shall also provide SME support on behalf of the agency to assist other DoD and interagency partners, as requested. Additionally, as requested by CSOJTF-L.

The contracted company shall provide a means to manage all documents and products produced for CSOJTF-L. All information gathered and products produced will be readily available for CSOJTF-L and the contracted company staff so that past initiatives can be tracked and built upon. Having all documents easily available on a knowledge management database is a means to improve future initiatives in countering malign actor activity.

The Subtasks identified below will be performed to support the mission of CSOJTF-L. All reports produced and data provided by the contractor shall be in a format agreed upon by the contractor and CSOJTF-L and adjusted as necessary. On-going research across the geographical AOI shall be required beginning at the start of performance of this contract.

1.4.3.1 Subtask – Atmospheric Research: The contractor shall conduct industry standard market research in specific areas designated and prioritized by CSOJTF-L. The contractor’s research shall focus on the identified geographic markets, regions, and audiences and shall ensure that information on US persons is not collected or utilized. The design of the research is focused through the architecture of three verticals (1) Violent Extremist Organizations (VEOs), (2) Malign State Actors (MSA), (3) Friendly (Coalition & Partner Force) activity and interaction (online and offline activity) with other entities in the information environment. Research shall include, but will not be limited to: the identification of various types of media (to include social media) and market tactics utilized in the area;

recommended mobile platforms, connections (2G, 3G, etc.); network architecture;

Instances of censorship/one-sided reporting, or intentional blackouts (jamming, etc.);

Ownership and alignment (pro-Government/DoD objective, anti-Government/DoD objective, etc.) of various media platforms. Methods to shape the identified media landscape and new and emerging marketing technologies and techniques; and, to maximize use of industry best practices. Deliverable reports and frequency of reports by month are as follows:

a. 4 x Spot Report (on request) on a topic of interest determined by the CSOJTF-L per month.

b. 10 x RFIs (on request). Short RFIs are answered according to three levels or urgency: Critical - 24 Hours, Urgent – 3 Days, Routine – 7 Days.

c. 3 x Monthly Verbal Briefs (on request)

d. 1x monthly verbal atmospheric brief to CSOJTF-L Headquarters.

e. 1 x monthly report which details adversary and friendly components (1) Adversary Messaging both VEO & MSA which will include an overview of content, prominent sources and reach, and Friendly Messaging which includes overview of content, prominent sources and reach.

1.4.3.2 Subtask– Provide Support for Population Surveys: The contractor shall develop a monthly in-depth survey report on specified topics decided by CJSOTF-OIR with all original survey data. Each report shall include an executive summary and pictorial slides that summarizes significant data in the report. The contractor shall perform these studies in accordance with the highest standards of qualitative research and analysis.

The contractor shall conduct all interviews in a scientifically rigorous manner. The contractor shall employ highly developed capabilities for implementing complex sample designs and successfully encouraging the cooperation of sampled families and individuals.

The contractor shall ensure quality of interview completeness, data collection methodology, and data integrity and accuracy for all surveys using methods that are published in peer-reviewed, scientific or academic social and behavioral science literature.

All quantitative questionnaires shall be pilot tested before fielding and all qualitative questionnaires shall be pilot tested with two similar language respondents of the intended and ultimate audiences. All sampling frames produced by the contractor shall be pre-approved by the CJSOTF-OIR before fielding.

1.4.3.3 Subtask – Target Audience Research and Consultation: The contractor shall conduct industry standard research on target audiences, no more than twice quarterly as specified by the CSOJTF-L. The research may be done in multiple regions in order to develop an understanding of these highly complex audiences. Industry standard research refers to primary research in the form of focus groups and surveys, as well as secondary and syndicated audience research tools (e.g., Geoscape, Census data, etc.). The contractor shall utilize available industry data, including market data available for purchase, outside reports, other data provided by CSOJTF-L, and develop audience profiles for the designated Areas of Interest (AOI).

When standard data tools, such as those primary research methods listed above, are not available, the contractor shall be required to conduct non-traditional forms of primary research. The contractor shall provide demographic/segment data on audiences in the specified AOI. This data could include, but is not limited to, age, gender, external and internal conditions and influences that drive their behavior, media consumption, geographic concentration of the identified groups or segments (i.e., military age individuals), online/digital concentration, and networks (both real life and digital).

The contractor shall also identify key communicators to target audiences including, but not limited to, biographical data, professional background, educational background, personal background, influencer qualifications, political/state/tribal affiliations, user activity, platforms they are active on, their online messaging/objectives, and their audience/followers.

The contractor shall provide an annual media strategy for each developed program or approved campaign plan for CSOJTF-L. A program or operation is defined as Concept of Operations (CONOP), Operational Order (OPORD), an approved Communications plan, and/or National Messaging plan. The developed strategy and execution plan could be at the strategic level (regional/global), operational (defined geographical area), tactical, and/or include all three levels (Multi-level) supporting the program or plan/operation.

For each program, as designated by CSOJTF-L, the contractor shall provide a media campaign strategy with a detailed execution plan that contains the rationale for executing the program, measurable objectives, target audience information, tactics, and detailed timetables.

The strategy shall include the recommended media types and messages for the program.

Plans shall include strategies and tactics that are actionable and measurable. When developing the media campaign strategy and execution plan, the contractor shall utilize information gathered under Subtasks 1.4.3.1 and 1.4.3.2 above. The contractor shall include recommendations for future efforts within the scope of Subtasks 1.4.3.1, 1.4.3.2, and 1.4.3.3 in support of the relevant program.

The contractor shall also propose Measures of Effectiveness (MOE), Measures of Performance (MOP), and any Return on Investment (ROI) that can be used by the CSOJTF-L to evaluate the successful execution of the plan. The contractor’s proposed MOE and ROI will be reviewed and approved by the CSOJTF-L.

1.5 General Information

1.5.1 Quality Control (QC): The Contractor shall develop and maintain an effective Quality Control Program (QCP) to ensure that services are performed in accordance with this PWS.

1.5.1.1 Quality Control Reports: The Contractor shall submit a monthly Quality Control Report for each functional area identified in the QASP. The report shall be submitted to the COR and KO on the last day of the month for review as part of the Contractor's QCP.

1.5.2 Quality Assurance: The USG shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the USG will do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards shall be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.5.3 Recognized Holidays: The Contractor shall provide services as specified during the period of performance, to include performance during all holidays.

1.5.4 Hours of Operation: Client Support – the contractor shall provide on-call analytical, technical, and consulting support to maintain digital platforms on a 24/7 basis. The service level for such client support shall be one-hour response during business hours (0800 to 1700 for the client’s local time zone) and three-hour response time outside of business hours.

1.5.5 Place of Performance: Place of Performance is any location Special Operations Command Central assigns CSOJTF-L as an area of responsibility. The contractor shall be required to travel to CONUS and OCONUS locations and personnel shall be located at CONUS and OCONUS locations.

1.5.6 Type of Contract: The USG anticipates award of a Firm Fixed Price Contract with a Cost reimbursable CLINs for DBA Insurance.

1.5.7 Security Requirements: The contractor will have access to unclassified and classified data. For access to classified information, the contractor shall ensure that all personnel having access to classified information have the necessary security clearances.

Contractor personnel visiting any Government facility in conjunction with this contract shall be subject to the standards of conduct applicable to Government employees. Site-specific approval regarding access to sensitive materials, computer facility access, issue of security badges, etc. shall be coordinated with the COR as required. The contractor shall provide each employee an identification (ID) badge which shall indicate the date of the start of the contract or the employees’ employment start date. The ID badge shall be made of non-metallic material. The badge shall be easily readable and include employee’s name, contractor’s name, functional area of assignment, and color photograph. The contracting officer or his or her authorized representative shall approve the ID badge template before the start date. Contractor personnel shall wear the ID badge at all times when performing work under this order/contract to include attending Government meetings and conferences within the facility. The contractor shall wear the ID badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit such placement.

1.5.7.1 Physical Security: The contractor will have access to unclassified and classified data. For access to classified information, the contractor shall ensure that at a minimum the Chief Operating Officer and one additional person have personnel that have up to a Top Secret (TS) Security Clearance. Contractor personnel visiting any Government facility in conjunction with this contract shall be subject to the standards of conduct applicable to Government employees. The contractor shall have individuals with the ability to enter a TS level facility clearance. TS information, SECRET North Atlantic Treaty Organization (NATO) information, Foreign Government information, and UNCLASSIFIED (U) information.

1.5.7.2 Badging: When on site, the Contractor shall adhere to all installation policies and procedures. Contractor shall provide photo of all employees that will be working at the site if applicable. If required, the Contractor shall be escorted into the facilities by military personnel and issued an installation access badge. The Contractor shall prohibit the use of USG issued badges by any persons other than US employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR. The Contractor shall develop procedures covering badge control that shall be included in the QCP. Such procedures shall include turn-in of any issued badges by personnel who no longer require access to the installation. The Contractor shall immediately report any occurrences of a lost badge(s) to the KO and COR. Installation policies and procedures will be provided to the Contractor through the COR.

1.5.8 Post Award Conference/Periodic Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity in accordance with Federal Acquisition Regulation Subpart 42.5. The KO, COR and other USG personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings, the KO shall apprise the Contractor of how the USG views the Contractor's performance and the Contractor shall apprise the USG of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the USG.

1.5.9 Project Manager: The Contractor shall provide a Project Manager (PM) who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the KO. The PM or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation. The PM must be able to read, speak and write in English Level 3 (Good working Knowledge) defined by 3 FAH-2 H-400 Appendix C language qualification requirements. 3 FAH-2 H-400 Appendix C can be found at the following website:

https://dj.usembassy.gov/wp-content/uploads/sites/142/Language_Qualifications_Requirements.pdf

1.5.10 Sexual Assault and Sexual Harassment Policy. The Contractor shall ensure all employees comply with the Sexual Assault and Sexual Harassment Policy outlined below:

1.5.10.1 Sexual Harassment Policy Compliance: The Contractor shall certify that all employees performing work under this contract have been fully trained per the requirements below. The COR shall be provided with the following information at a minimum: employee’s name, civil identification number and date trained. Proof of Sexual Harassment Policy Compliance is due within five (5) days after initial contract award and within 48 hours after arrival of new personnel on site.

1.5.10.2 The Contractor shall conduct training of all employees annually to prevent sexual assault and sexual harassment. This training must, at a minimum, ensure that all the Contractor employees understand the definitions and policies outlined below:

1.5.10.3 Each employee shall be in compliance with the training requirement and shall be reported to the COR prior to the employee being allowed access to the worksite.

1.5.10.4 Sexual Assault and Sexual Harassment Policy Definitions. As used in this policy – “Sexual Assault” means – A crime defined as intentional sexual contact, characterized by use of force, physical threat or abuse of authority or when the victim does not or cannot consent. Sexual assault includes rape, nonconsensual sodomy (oral or anal sex), indecent assault (unwanted, inappropriate sexual contact or fondling), or attempts to commit these acts. Sexual assault can occur without regard to gender or spousal relationship or age of victim. “Consent” will not be deemed or construed to mean the failure by the victim to offer physical resistance. Consent is not given when a person uses force, threat of force, or coercion or when the victim is asleep, incapacitated, or unconscious.

1.5.10.4.1 Sexual Harassment means – Gender discrimination that involves unwelcomed sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature between the same or opposite sex genders when such conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creates an intimidating, hostile, or offensive working environment. Categories of sexual harassment are:

1.5.10.4.1.1 Verbal – Examples include telling sexual jokes, using sexually explicit profanity, threats, sexually oriented cadences, or sexual comments; whistling in a sexually suggestive manner; and describing certain attributes of one’s physical appearance in a sexual manner.

1.5.10.4.1.2 Nonverbal – Examples include: staring at someone, blowing kisses, winking, or licking one’s lips in a suggestive manner. The term may also include printed material (for example, displaying sexually oriented pictures or cartoons); using sexually oriented screen savers on one’s computer; or sending sexually oriented notes, letters, faxes or email.

1.5.10.4.1.3 Physical Contact – Examples include touching, patting, pinching, bumping, grabbing, cornering, or blocking a passageway; kissing; and providing unsolicited back or neck rubs.

1.5.10.4.2 Policy. The Department of Defense has adopted a policy to prevent sexual assault and sexual harassment. Contractors and Contractor employees in the Army Central Command (ARCENT) Area of Responsibility (AOR) shall not:

1.5.10.4.2.1 Commit acts of sexual assault against any person on any camp, post, installation, or other United States enclave within the ARCENT AOR.

1.5.10.4.3 Contractor requirements. The Contractor shall:

1.5.10.4.3.1 Notify its employees of – Physical Security Analyst Services

1.5.10.4.3.1.1 The Department of Defense’s policy described in paragraph 1.5.10.4.2 and

1.5.10.4.3.1.2 The actions that will be taken against employees for violations of this policy.

Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment;

1.5.10.4.3.2 Take appropriate action, up to and including, termination against employees or Subcontractors that violate the policy in paragraph 1.5.10.4.2 and

1.5.10.4.3.3 Annually train all employees to prevent instances of sexual assault and sexual harassment. This training shall, at a minimum, ensure that all contractor employees understand the definitions outlined in paragraph 1.5.10.4 and the policy in paragraph

1.5.10.4.2. Each employee’s compliance with this training requirement shall be reported to the Contracting Officer’s Representative prior to the employee being allowed access to the worksite.

1.5.10.4.4 Notification. The Contractor shall inform the Contracting Officer immediately of:

1.5.10.4.4.1 Any information they receive from any source (including host country law enforcement) that alleges a Contractor employee, Subcontractor, or Subcontractor employee engaged in conduct that violates this policy or contract terms; and

1.5.10.4.4.2 Any actions taken against Contractor employees, Subcontractors, or Subcontractor employees pursuant to this policy or contract terms.

1.5.10.4.5 Remedies. In addition to other remedies available to the US Government, the Contractor's failure to comply with the requirements of paragraphs 1.5.10.4.3, 1.5.10.4.4, or

1.5.10.4.6 of this policy may result in:

1.5.10.4.5.1 Requiring the Contractor to remove a Contractor employee or employees from the performance of the contract

1.5.10.4.5.2 Requiring the Contractor to terminate a subcontract

1.5.10.4.5.3 Suspension of contract payments

1.5.10.4.5.4 Loss of award fee, consistent with the award fee plan for the performance period in which CSOJTF-L determined Contractor non-compliance

1.5.10.4.5.5 Termination of the contract for default or cause, in accordance with the termination clause of this contract or

1.5.10.4.5.6 Suspension or debarment.

1.5.10.4.6 Subcontracts. The Contractor shall include the substance of this policy and contract terms in all subcontracts.

1.5.10.4.7 Mitigating Factor. The KO may consider whether the Contractor had a Sexual Assault Prevention and Response training program at the time of the violation as a mitigating factor when determining remedies. Additional information about Sexual Assault Prevention and Response training programs can be found at the Department of Defense Sexual Assault Prevention and Response Home Page: http://www.sapr.mil.

PART 2

DEFINITIONS & ACRONYMS

2.1. DEFINITIONS:

2.1.1. Contractor. A supplier or vendor awarded a contract to provide specific supplies or service to the USG. The term used in this contract refers to the prime.

2.1.2. Contracting Officer (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the USG.

Note: The only individual who can legally bind the USG.

2.1.3. Contracting Officer Representative (COR). An employee of the USG appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. Defective Service. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. Deliverable. Items that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. Physical Security. Actions that prevent the loss or damage of USG property.

2.1.7. Quality Assurance. The USG procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.8. Quality Assurance Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.9. Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.10. Subcontractor. One that enters into a contract with a prime contractor. The USG does not have privity of contract with the subcontractors.

2.1.11. Work Day. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. Work Week. Monday through Sunday

2.2. ACRONYMS:

CJSOTF: Combined Joint Special Operations Task Force CLIN: Contract Line Item Number CONUS: Continental United States (excludes Alaska and Hawaii) COR: Contracting Officer Representative CMR: Contract Manpower Reporting CTIP: Combatting Trafficking In Persons DBA: Defense Base Act (Worker’s Compensation) DOD: Department of Defense FSC: Federal Supply Code KO: Contracting Officer POC: Point of Contact PM: Project Manager PWS: Performance Work Statement QA: Quality Assurance QASP: Quality Assurance Surveillance Plan QC: Quality Control QCP: Quality Control Program SOCCENT: Special Operations Command Central CSOJTF: Special Operations Joint Task Force TE: Technical Exhibit UIC: Unit Identification Code USG: United States Government

PART 3

CJSOTF-OIR FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3.0 General: The USG shall not provide equipment in the performance of this contract.

3.1. Services: CSOJTF-L shall provide escorts when required.

PART 4

CONTRACTOR FURNISHED PROPERTY, EQUIPMENT AND SERVICES

4.0 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.1 Secret Facility Clearance: Reserved.

4.2 Materials: The Contractor shall provide all materials indicated in the PWS necessary to meet the requirements under this PWS.

4.3 Equipment: The Contractor shall provide all equipment necessary to meet the requirements under this PWS. Contractor remains owner of all leased equipment, the USG will not purchase leased equipment. Contractor is responsible for providing insurance for all Contractor furnished equipment, ownership of risk remains with the Contractor.

4.4 Facilities: The Contractor shall provide all necessary items for the execution of base life support services or any other facilities necessary to meet the requirements under this

PWS.

4.5 Life Support: The Contractor shall be responsible for providing all necessary life support for Contractor personnel executing the requirements in this PWS.

4.5.1 Transport: The Contractor shall provide the necessary transportation for its workforce to and from the place of performance.

4.5.2 Sustainment. The Contractor shall be responsible for providing if necessary food, water, and sanitation for its workforce.

PART 5

SPECIFIC TASKS

5.0 Basic Services: The Contractor shall provide services as outlined in 1.4 Scope and subsequent paragraphs.

5.1 Deliverables. The following deliverables as outlined in 1.4.

5.2 Contractor Manpower Reporting (CMR).

5.2.1 The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report ALL contractor manpower (including Subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address https://Contractormanpower.army.pentagon.mil. The required information includes: (1) the KO and the COR; (2) Contract number (including task and delivery order number); (3) Beginning and ending dates covered by reporting period; (4) Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data; (5) Estimated direct labor hours (including sub-Contractors); (6) Estimated direct labor dollars paid this reporting period (including sub-Contractors); (7) Total payments (including sub-Contractors); (8) Predominant Federal Service Code (FSC) reflecting services provided by Contractor (as well as separate predominant FSC for each sub- Contractor, if different); (9) Estimated data collection cost; (10) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the Contractor with its UIC for the purposes of reporting this information); (11) Locations where Contractor and sub-Contractors perform the work (specified by zip code in the United States and nearest city, country, when in an overseas location, using standardized nomenclature provided on website); (12) Presence of deployment or contingency contract language; and (13) Number of Contractor and sub- Contractor employees deployed in theater this reporting period (by country). As part of its submission, the Contractor shall provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period shall be the period of performance not to exceed 12 months ending September 30 of each Command fiscal year and must be reported by 31 October of each calendar year or as stated in the delivery schedule of the contract.

5.3 DBA Proof of Insurance.

5.3.1 The Contractor shall provide a policy of Defense Base Act Workers’ Compensation to the KO prior to the first. Performance may not start until the Contractor has provided proof of coverage by an insurer approved by the U.S. Department of Labor. Approved DBA insurance carrier list can be located at: http://www.dol.gov/owcp/dlhwc/lsdba.htm. This policy shall be provided to the KO within seven days after contract award. The DBA requirement also applies to all Subcontractors performing under this PWS. If a Subcontractor is performing work under this PWS, the Contractor shall provide evidence of the Subcontractor's DBA insurance to the

KO.

5.3.2 Should the expiration date of the policy occur prior to the end of the performance period, the Contractor shall obtain a new policy or renewal of the existing policy to cover the full period of contract performance.

5.3.3 The Contractor shall keep posted in a conspicuous place in and about its place of business either a type written or printed notice on Forms LS-241 (Notice to Employees) or LS-242 (Notice to Employees for Self-Insured Employers). Such notice shall also contain the name and address of the employer representative to whom notice of injury is given, and the name of the insurance carrier, with whom the employer has secured payment of compensation and the date of the expiration of the policy. The posted notice shall be written in the language of the employees. Additional information is available at https://www.dol.gov/agencies/owcp/dlhwc/lsProMan/ProMan.

5.4 iWATCH Training.

5.4.1 The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This locally developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 5 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award. The training documents and iWATCH informational training video can be found at the United States Military Entrance Processing Command (USMEPCOM) website: https://www.mepcom.army.mil/Home/Contractors.aspx. On the mepcom.army.mil website, the Contractor and all associated sub-contractors can find the iWATCH training and associated Operations Security (OPSEC) and Antiterrorism Level 1 training as well.

This training is for those who, in the event, are asked to conduct a meetings within government facilities.

PART 6

APPLICABLE PUBLICATIONS

6.1 Publications. Publications applicable to this PWS are listed below:

Federal Acquisition Regulation: https://www.acquisition.gov/browse/index/far Federal Joint Ethics Regulation (JER) 5500.7-R at: https://dodsoco.ogc.osd.mil/Ethics- Program-Resources/Ethics-Laws-and-Regulations/ 3 FAH-2 H-400 Appendix C Language Qualification Requirements Defense Logistics Agency (DLA) in DOD 4160.21-M.5.9.2

PART 7

TECHNICAL EXHIBIT / ATTACHMENT LISTING

7.0 Technical Exhibit/Attachment Listing.

7.1 Attachment 1: Anti-Terrorism (AT) Level I Training and Operational Security (OPSEC) Standards

7.2 Attachment 2: Combatting Trafficking In Persons (CTIP)

7.3 Attachment 3: Deliverables Crosswalk

ATTACHMENT 1

Anti-Terrorism (AT) Level I Training and Operational Security (OPSEC) Standards

1. AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I awareness training within 15 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the contracting officer, if a COR is not assigned, within 15 calendar days after completion of training by all employees and subcontractor personnel.

AT level I awareness training is available at the following website:

https://jkodirect.jten.mil/pdf/atl1/launch.html.

2. Access and General Protection/Security Policy and Procedures. This standard language text is for contractor employees with an area of performance within an Army controlled installation, facility or area. Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by CJSOTF-OIR representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the CJSOTF-OIR may require changes in contractor security matters or processes.

3. iWATCH Training. This standard language is for contractor employees with an area of performance within an Army controlled installation, facility or area. The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 15 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

4. For Contracts that Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

ATTACHMENT 2

Combatting Trafficking In Persons (CTIP)

The Contractor shall not engage in human trafficking under penalty of contract forfeiture. The COR is the primary line of defense against human trafficking. He or she must be able to recognize the signs and take appropriate action as required. Listed below is a list of indicators and resources. The latest international resource links can be found through the links below.

The posting of flyers found in the below website is encouraged.

To request help or report suspected human trafficking, call the National Human Trafficking Resource Center hotline at 1-888-373-7888. Or text INFO or HELP to us at: BeFree (233733).

Common Work and Living Conditions:

The Individual(s) in Question

• Is not free to leave or come and go as he/she wishes

• Is under 18 and is providing commercial sex acts

• Is in the commercial sex industry and has a pimp / manager

• Is unpaid, paid very little, or paid only through tips

• Works excessively long and/or unusual hours

• Is not allowed breaks or suffers under unusual restrictions at work

• Owes a large debt and is unable to pay it off

• Was recruited through false promises concerning the nature and conditions of his/her work

• High security measures exist in the work and/or living locations (e.g. opaque windows, boarded up windows, bars on windows, barbed wire, security cameras, etc.)

Poor Mental Health or Abnormal Behavior

• Is fearful, anxious, depressed, submissive, tense, or nervous/paranoid

• Exhibits unusually fearful or anxious behavior after bringing up law enforcement

• Avoids eye contact

Poor Physical Health

• Lacks health care

• Appears malnourished

• Shows signs of physical and/or sexual abuse, physical restraint, confinement, or torture

Lack of Control

• Has few or no personal possessions

• Is not in control of his/her own money, no financial records, or bank account

• Is not in control of his/her own identification documents (ID or passport)

• Is not allowed or able to speak for themselves (a third party may insist on being present and/or translating)

• Claims of just visiting and inability to clarify where he/she is staying/address

• Lack of knowledge of whereabouts and/or do not know what city he/she is in

• Loss of sense of time

• Has numerous inconsistencies in his/her story

This list is not exhaustive and represents only a selection of possible indicators. Also, the red flags in this list may not be present in all trafficking cases and are not cumulative. Learn more at www.traffickingresourcecenter.org.

ATTACHMENT 3

Deliverables Crosswalk

PWS

Tasks

Deliverable

SOW Quantity— Annotated as Weekly (W), Monthly (M), Quarterly

(Q) and Annually (A)

1.4.3.1(a) Spot Report (on request) 4 (M) 1.4.3.1(b) RFIs (on Request) 10 (M) 1.4.3.1(c) Verbal brief (on request) 3 (M) 1.4.3.1(d) Verbal atmospheric brief to CSOJTF-L Headquarters. 1 (M)

1.4.3.1(e)

Report which details adversary and friendly components (1) Adversary Messaging both MSA & VEO which includes overview of content, prominent sources and reach and Friendly Messaging which includes overview of content, prominent sources and reach.

1 (M)

1.4.3.2 Provide Support for Population Surveys 1 (M)

1.4.3.3 Target Audience Research and Consultation 2 (Q)